Heatherington House

5 London Road, Kettering NN16 0EF
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22 Reviews
  • Heatherington House, Kettering
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 8 Service Users

Primary Care Categories

  • Learning Disability / Autism
  • Mental Health Condition
  • Younger Adults

Length of Stay

  • Permanent Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Person in charge

  • Margaret Elliott (Service Manager)

Local Authority / Social Services

Admission Criteria

  • Male only
  • Ages 18+

Room Information

  • Single Rooms (8)
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Heatherington House Reviews (22)

Total of 22, showing 21-22

Over all time Heatherington House has 22 reviews.

Overall Experience

  • 21
  • 1
  • 0
  • 0
  • 0

Date Published

22
0
0
0
22

Review from Linda C (Mother of Resident) published on 8 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my son came to Heatherington, he has thrived in many ways, became more independent and confident as well as reaching his weight loss goal and maintaining his ideal weight. The facilities are lovely and very welcoming and staff are fantastic, providing a relaxed, secure and friendly environment
as well as excellent activities for all the residents. Overall Heatherington is a first class service always going the extra mile for the residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J C (Mother of Resident) published on 29 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My son is very happy living at Heatherington House. He has an active life and joins in many activities that keep him busy. He comes home to visit regularly and the staff are happy to transport him. All of his medical needs are dealt with quickly and I am kept informed. He went on holiday abroad last
year and he is hoping to go again and is looking forward to many other activities he is planning with support form the staff. So long as he is happy, we are happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Mar 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Outstanding

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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