Oxendon House Care Home

33 Main Street, Great Oxendon, Market Harborough LE16 8NE
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9.8 56 Reviews
  • Oxendon House Care Home, Market Harborough
Oxendon House has been respected locally for over thirty years, focusing on quality and personalised care within a homely atmosphere.

A converted country house, this property still has much of its original charm while having been converted for the practice of modern care.

Professionals are sensitive to individual needs and the home invests in training and on-going development to keep standards of a high quality.
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Care Provided by Oxendon House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1400
  • Self-Funded Residential Dementia Care: £1100 – £1400
  • RESPITE Self-Funded Residential Care: £1350 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1350 – £1700

Our fees range from £1100 to £1,700 per week.
Please contact us for more details about the packages we offer.

These prices are only a guideline, please contact Oxendon House Care Home to find out the exact price for your requirements.

Contact Oxendon House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Oxendon House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Bee Franks (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (41)

Parking

  • Parking for 20 cars.

Oxendon House Care Home Reviews (56)

9.8

Oxendon House Care Home has a Review Score of 9.8 (9.846) out of 10, based on 17 reviews in the last 2 years.
Over all time Oxendon House Care Home has 56 reviews.

Overall Experience
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Reviewer Connection to Oxendon House Care Home
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Total of 56, showing 1-20
Review from L F (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot praise the staff and care provided at Oxendon House enough. My Dad firstly moved here for Respite with a view to permanent placement. From first communication, staff were helpful and knowledgable. Finding the perfect place for your loved one isn't easy but the team at Oxendon were supportive
and patient with our questions and requests.
On the day we moved dad in, it was late afternoon/early evening, the team were waiting for us, with a meal ready to give Dad some comfort. New place and food waiting was a hit with him. This hadn't been requested by us it was simply something the home recognised was important.
The continued care and interaction I have had with each and every staff member I have encountered since that first afternoon has continued in the same vein. Helpful, communicative, understanding, supportive and knowledgeable. There is always something going on to encourage him to socialise and engage with others. I would definitely recommend Oxendon House.
Reply from Rebecca Franks, Manager at Oxendon House Care HomeThank you for your kind works and lovely review, this means alot to read this, the team will be delighted
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Review from Nigel O (Son of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad became a resident in November 2025, my brother and myself share the view that the staff and environment are perfect for my Dad's medical condition and needs. The staff are very patient, friendly and compassionate when dealing with Dad's very demanding nature. It's very homely and welcoming, it does
feel like home from home. We often say its better than some hotels we've stayed in! The most important aspect for us as a family is that when we leave Dad after a visit we 100% know that he is being cared for and is safe, and that is what makes Oxendon House excellent.
Reply from Rebecca Franks, Manager at Oxendon House Care Homethank you for your lovely review, the team will be really delighted to hear your kind words
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Review from Ian W (Son of Resident) published on 20 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at the home, especially Simon , have been exemplary in looking after my parents as they went in together in October. Their needs are very different. Mum has Alzheimer's whereas Dad is just elderly.
The environment and the staff have helped my parents and myself cope with the changes in their
lives. Well done.
Reply from Rebecca Franks, Manager at Oxendon House Care HomeThank you for your lovely review, the team will be delighted to read this.
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Review from Catherine P (Regular Volunteer) published on 14 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm a local childminder and I bring the children along to meet the residents and do activities,
The children absolutely love coming and we always feel welcome,
The residents interact with them and both the children and residents get so much out of it,
Thank you for having us
Reply from Rebecca Franks, Manager at Oxendon House Care HomeThank you for your lovely review, we are loving your visits, they are making a difference! Thank you
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Review from A L (Son of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff here are fantastic with Mum and the other residents. What ever mood Mum is in they treat her so very well.
We couldn't have coped without them and I don't think she would still be with us if we hadn't found Oxendon.
Thanks folks.
Reply from Rebecca Franks, Manager at Oxendon House Care HomeThank you for your kind works and lovely review, the team will be delighted to read this
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Review from K S (Granddaughter of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan had had a really tough year she was in and out of hospital moved from one place to another and it really had a knock on effect on her dementia. Then she was offered a place at Oxeden house they made her feel at home straight away made the family feel welcome and happy with the care my nan would
receive my nan has been hear since September and she's improving all the time when she arrived she was so unsteady on her feet falling all the time and now with the help of the team at Oxeden house she can walk using a frame she's thriving not surviving we as a family are super happy with the home the staff and the care my nan receives
Reply from Rebecca Franks, Manager at Oxendon House Care HomeThank you for your kind review, the team will be delighted with your feedback I will ensure that they see this review, thank you once again
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Review from Claire L (Daughter of Resident) published on 17 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every single member of staff, without exception, showed my Dad the utmost care, patience, understanding, love, and respect. He was always treated with dignity, and it was clear to me that his needs always came first. I saw firsthand over 13 months what outstanding care looks like. The compassion extended
to my Dad was equally extended to me. I always left Oxendon House knowing my Dad was safe, comfortable, and genuinely cared for, and that peace of mind meant the world to me. Communication with management was always open and honest; nothing was ever too much trouble. It was evident that everyone's focus was on doing what was best for my Dad. What sets Oxendon House apart is that everyone there truly cares, not in a procedural sense, but from the heart. I feel so grateful and fortunate that my Dad was cared for at Oxendon House. He was treated with respect, kindness, dignity, and love every single day, and for this, I will be forever thankful.
Reply from Rebecca Franks, Manager at Oxendon House Care HomeThank you for your lovely review of our care home and the team members will be delighted. It has been our pleasure to look after your wonderful father and get to know you and your family. Thank you once again for your kind words.
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Review from Rachel R (Daughter of Resident) published on 3 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is so happy and settled very well in the home it as such a wonderful homly atmosphere the staff are so professional and caring towards the residents thay aways give a warm welcome to visitors, mum looks so well since being in the home she eating so much better the meals always very appetising, also
with the exercise class mum is able to walk short distance with a zimmer. Mum has come on so well since she has been in your care
Reply from Rebecca Franks, Manager at Oxendon House Care HomeHi , thank you for the lovely review, the team work very hard to ensure that the team members are committed to the care of all our residents. We are so happy that your mum has settled in well. The team will be delighted, thank you once again
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Review from Neil M (Son of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Oxendon House for nearly three years and is very happy in the very 'homely' home. The staff are always cheerful and friendly when we visit and understand mum well. The activities are varied, the food always looks appetising and the menu sounds excellent. The care mum has received
has been excellent from the dedicated and hard working staff. We are sure mum is in the right home.
Reply from Rebecca Franks, Manager at Oxendon House Care HomeThankyou for your lovely review and very kind words. We use all feedback to continually review our service. Thank you for all your continued support. The team will be delighted with your review of our lovely home.
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Review from C L (Daughter of Resident) published on 12 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident since January 2024 and I couldn't be happier with the care that she receives, it really is a home away from home. She has Alzheimer's and this can sometimes cause challenging behaviour, but it is always dealt with gently and with exceptional professionalism. I can rest
easy knowing that she is safe and her sparkle and smile are still there.
Reply from Rebecca Franks, Manager at Oxendon House Care HomeThank you for your kind review. We pride ourselves in getting to know a person and there families, we love smiles and most definitely sparkles at Oxendon House
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Review from L K (Sister of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been a resident in Oxendon House since January 2024. She is very settled and happy there. She responds well to the staff, who are all understanding and very aware of her needs; they are also very supportive of us, her family. They provide a wide range of activities, some of which she joins
in with. I am pleased to have been able to recommend the home to friends who are looking for residential care for their parents, etc.
Reply from Rebecca Franks, Manager at Oxendon House Care HomeThank you for your lovely feedback and recommendation of our lovely home. Myself and the team have the pleasure of working in our residents home and what a Joy it is. The team will be delighted, thank you once again.
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Review from T M (Nephew of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care provided for my aunt is outstanding. Her needs are being met by a team of friendly and professional staff. The activates offered at the home are stimulating and meet the needs of the clients well. These activities are wide ranging and lead enthusiastically by the activities coordinator.
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range of food provided takes into account dietry requirements and clients medical needs. My aunt still gets "treat" items when she wants them, not just the catered meals. Services like hairdressing and manicured help clients to feel positive about themselves helping with the move from independent living to a care setting. We couldn't be more satisfied with the care provided here. My aunt is gently encouraged to join in, especially on days when her mood is low and engagement expectations are tailored to these ups and downs due to her developing dementia.
Reply from Rebecca Franks, Manager at Oxendon House Care HomeThank you for your lovely review! the team will be delighted with your kind words. We are committed to providing the best possible care for our residents. Thank you
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Review from I C (Daughter of Resident) published on 24 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our father is very happy and content at Oxendon House. The staff are fantastic and very caring. There is plenty to keep Dad stimulated and it's a real 'home from home' but with all the safety and support you would expect.
Reply from Rebecca Franks, Manager at Oxendon House Care HomeThank you for your review of our home, the team will be thrilled to read this review and you kind words. The whole team have the values at the heart of everything we do to make Oxendon 'home from home'
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Review from R R (Daughter of Resident) published on 25 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Due to a family move, we needed to find a new care home for Dad. Oxendon House seemed the best fit for Dad's needs and the room available was very nice, with patio doors and lots of space.
The team at Oxendon House has made the whole transfer of Dad a very pleasant experience and was and are extremely
helpful and caring. Dad has settled in better than expected by the family and this is due to the care and professionalism of the whole team at Oxendon House, which we highly recommend.
Reply from Rebecca Franks, Manager at Oxendon House Care HomeThank you for your review, feedback and kind words. We are getting to know each other and it is our pleasure to have ensured Dad had the best welcome possible. I will share your feedback with the team. Thank you once again, Bee
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Review from Denise M (Daughter of Resident) published on 1 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been a resident since December 2023 and I have nothing but praise for the service.
Excellent activities.
Good fresh food. One of the main reasons we selected Oxendon. All freshly prepared on-site.
The staff are all so dedicated.
Reply from Catherine Egley, Senior Support Manager at Oxendon House Care HomeThank you for your feedback I will ensure to pass this over to the team.
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Review from N W (Nephew of Resident) published on 9 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My auntie moved into Oxendon House some time ago after a prolonged hospital stay, followed by being poorly looked after at a different care establishment. Whilst she still suffers from mobility issues, the staff and management at Oxendon House have provided excellent care, enabling her to regain her
health and enjoy a much better quality of life than she had previously. Thank you.
Reply from Beth Whorton, Home Manager at Oxendon House Care HomeThank you for your lovely review. I will ensure that this positive feedback is fed back to the team.
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Review from Lesley W (Daughter of Resident) published on 2 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so happy with the love and care Mum received in the last months of her life. Staff coped with her dementia and sometimes challenging behaviour in such a knowledgeable and gentle manner, often with humour, and made our family’s life so much easier knowing she was well looked after. We were always
cheerfully greeted and everyone, from management to cleaning staff, was supportive to both our family visiting every day and me living so far away in taking an interest, offering advice and a listening ear when needed. I felt they always had time for us, as well as Mum.
Everywhere is kept very clean and nicely decorated. We especially loved the peaceful and secure garden that can be accessed freely from within. Activities are improving now as new staff have come in and the social media page keeps us up-to-date with photos – lovely for those of us that can’t often visit.
A huge thank you to everyone at Oxendon House Care Home for doing such a great job: very well done.
Reply from Beth Whorton, Home Manager at Oxendon House Care HomeHi Lesley,
Thank you for such a lovely review. It was an honour to care for your mum and get to know her in the time that she was with us. I will ensure that your comments are passed on to the team as well. Thank you again, Beth.
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Review from Leean I (Daughter of Resident) published on 5 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care Mum received from this wonderful home has been extraordinary - it's something I will never forget. Mum moved from another home in a spiraling decline of dementia. Staff at Oxendon House quickly assessed her needs and involved the mental health team. Mum was started on new medication and this
(and the vastly superior care) literally changed everything for her, reducing her agitation massively. Nothing was too much trouble, they treated her with so much love and respect despite her very challenging behaviours.
Mum reached the end of her journey with this terrible illness whilst in residence. They were always one step ahead of her needs and talked me through everything, preparing me for things that I'd never considered.
I spent the last week with Mum day and night and felt involved in her care 100%.
Losing her to dementia was heartbreaking but would have been so much worse without their love and care.
I can't thank or recommend Oxendon House enough.
They are wonderful!
Reply from Beth, Home Manager at Oxendon House Care HomeThank you for these lovely comments. I will ensure that they are passed onto the team. It was an absolute pleasure to care for your Mum and to get to know her as well as we could. Thank you for trusting us with her care. We hope that we still see you around.
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Review from Paul B (Brother of Resident) published on 6 December 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My brother has been in Oxendon House Care Home for twelve months. He seems comfortable and the home is well looked after. Most of the staff are good, some excellent - I've never seen any being downright unhelpful. Senior staff are generally on the ball when it comes to illnesses and medication and keep
me informed of any problems. There seems to have been a lack of organised activities over the last year, which is more of a concern to some users than others, no doubt. It bothers me that the GP hardly ever visits, (whatever the CQC might like to think) leaving most things to a physician associate but I suspect this is par for the course now in most care homes.
Reply from Oxendon House at Oxendon House Care HomeHi Paul, thank you for this review. We now have a full-time activities coordinator in place and are currently recruiting for an additional part-time activities coordinator. Activities are really important for our residents and we have had some difficulty in sourcing the right candidate, which we have now found. I would like the opportunity to discuss your concerns with regard to the GP visits and would be grateful if you advise when we would be best to book in a meeting at the home via email. Thank you for your feedback.
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Review from R D (Daughter of Resident) published on 5 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a really well-run home. There is a happy and caring atmosphere. Staff are always present and respond quickly to the resident's needs. My father can no longer express an opinion, but I know he is relaxed and content, always smart, well-fed and in safe hands. Congratulations to a fabulous team.
Reply from Beth, Manager at Oxendon House Care HomeThank you for such a lovely review. I will ensure that your feedback is passed on to the team.
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Current Review Score: 9.8 (9.846)

Overview of Review Score

The Review Score of 9.8 (9.846) out of 10 for Oxendon House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.921 for Oxendon House Care Home is calculated as follows: ( (186 Excellents x 5) + (16 Goods x 4) ) ÷ 202 Ratings = 4.921
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Oxendon House Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Bee Franks

Job Title: Home Manager Joined: 2024

Home Manager

Frequently Asked Questions about Oxendon House Care Home

What types of Care is Oxendon House Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oxendon House Care Home have?

There are 41 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Oxendon House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oxendon House Care Home to the centre of Market Harborough?

2.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oxendon House Care Home to verify any information. View our terms and conditions. Oxendon House Care Home has an Enhanced Service - more info.