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Oxendon House Care Home

33 Main Street, Great Oxendon, Market Harborough, Northamptonshire LE16 8NE
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Oxendon House Care Home, Market Harborough
Oxendon House Care Home, Market Harborough
Oxendon House Care Home, Market Harborough

Situated in Market Harborough, Oxendon House Care Home provides personalised residential, dementia and respite care for older adults seeking support in a safe and comfortable environment. The home is committed to delivering care that respects each resident's individuality, choices and lifestyle.

From day one, residents are supported by a dedicated team that works closely with families to understand personal needs and preferences. Whether someone requires ongoing residential care or a short...  

Care Provided by Oxendon House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,100 - £1,400£1,350 - £1,700
Residential Dementia Care£1,100 - £1,400£1,350 - £1,700
Our fees range from £1100 to £1,700 per week.

Please contact us for more details about the packages we offer.

Contact Oxendon House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Bee Franks (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (41)

Parking

  • Parking for 20 cars.

Oxendon House Care Home Reviews (56)

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9.8

Oxendon House Care Home has a Review Score of 9.8 (9.802) out of 10, based on 14 reviews in the last 2 years. Over all time Oxendon House Care Home has 56 reviews.

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Review from Elaine T (Daughter of Resident) published on 20 May 2020 Submitted via Website
Overall Experience

A lovely friendly home where my mum is felt to be part of a big family, well cared for and looked after, especially in the lockdown we are going through right now. Reassuring that they have set video calling up and I can stay in touch and see my mum, helps my mum too as she can see me and my family on the screen. Great to get email updates too. Food is great and staff are very friendly and helpful, lovely to have the social media page so we can see what they are getting up to and nice to see they have a range of activities that they can join in with. I have already recommended to several people. Keep up the good work!

Reply from Gareth Knight, Manager at Oxendon House Care Home

Thanks so much for taking the time to write us a review, we really appreciate the feedback. Thanks for your lovely comments, they mean a lot at the moment. We look forward to welcoming you back to Oxendon House as soon as we are able to.

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Review from Lorna W (Daughter of Resident) published on 20 May 2020 Submitted via Website
Overall Experience

Oxendon House is a superbly run care home but more than that the staff are the kindest most caring people you could hope for. The last two months during the COVID-19 lockdown it has meant so much to all our family to know that Dad has been so well looked after.

Reply from Gareth Knight, Manager at Oxendon House Care Home

Thank you so much for taking the time to write us a review, and for your comments. I will make sure to pass them onto the rest of the team. Thanks again and we look forward to seeing you again as soon as we are able to have visitors.

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Review from Jane M (Daughter of Resident) published on 20 May 2020 Submitted via Website
Overall Experience

The care and treatment in the home has been of a very good standard. The staff are always happy to help. Nothing is too much trouble, it’s a very comfortable and homely place to be, with friendly staff.

Reply from Gareth Knight, Manager at Oxendon House Care Home

Thank you for your comments, and for taking the time to write us a review. It is much appreciated. We look forward to seeing you as soon as we are able to have visitors again.

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Review from J T (Husband of Resident) published on 10 February 2020 Submitted via Postal Card
Overall Experience

I do not know about any other care homes so cannot compare. The staff are kind and understanding as she has various problems they have to deal with. I think she is as happy as can be expected.

Reply from Gareth Knight, Manager at Oxendon House Care Home

Thank you for taking the time to write us a review, we really appreciate it and your comments. Thanks again.

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Review from Rosemary T (Daughter of Resident) published on 7 February 2020 Submitted via Postal Card
Overall Experience

Care staff always approachable and responsive to any questions regarding care quickly and professionally. Care Home is always clean and tidy, both individual rooms and communal areas.

Reply from Gareth Knight, Manager at Oxendon House Care Home

Thank you for taking the time to write us a review, we really appreciate your comments. I will make sure to pass on your feedback to both our care and housekeeping teams. Thanks again.

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Review from Jenny H (Daughter of Resident) published on 15 January 2020 Submitted via Postal Card
Overall Experience

My mother had respite care for 7 weeks. She was made to feel welcome and all staff made a determined effort to involve her in activities. They were kind and considerate to my mother's needs and cognitive ability. Meals could be taken in the dining room or own room as my mother wished. As a family, we were listened to and encouraged to visit at any time. All our questions were answered courteously and honestly.

Reply from Gareth Knight, Manager at Oxendon House Care Home

Thank you for taking the time to write a review, Jenny. It was a pleasure having your mother at the home and your input in helping her to settle was very much appreciated.

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Review from A P (Son of Resident) published on 24 December 2019 Submitted via Postal Card
Overall Experience

The treatment and care that my parents received was wonderful. The home has my deep gratitude and support, first class.

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Review from Annette R (Daughter of Resident) published on 14 August 2019 Submitted via Website
Overall Experience

My father only stayed in this care home for one night as on the morning following his admission we visited mid-morning and it was clear that we needed to get him straight out again.

Reply from Chris Clark, Managing Director at Oxendon House Care Home

Although we accept that we could have done better in relation to the short stay of the resident referred to in this review, we do feel that the review is very unfair. We do not feel the resident was ready to come into a care home, and came to us late on a Friday afternoon against our...  

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Review from Margaret L (Resident / Service User) published on 23 July 2019 Submitted via Postal Card
Overall Experience
The majority of the staff are kind and caring.
We like going out on the bud. They are very supportive.
More staff are needed at times.

Thank you for enabling me to be with my husband of 66 years.

Reply from Cat Bass, Manager at Oxendon House Care Home

Thank you for taking the time to write us a review, we really appreciate it. And thank you for your feedback, especially regarding our staffing. We are working hard recruiting at the moment and hope to have any vacant roles filled ASAP. Thanks again, I will make sure to pass your feedback onto the rest of the team.

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Review from Beryl L (Wife of Resident) published on 17 July 2018 Submitted via Postal Card
Overall Experience
My husband has been a resident at Oxenden House for nearly 12 months and I am thoroughly satisfied with the care and attention that has been provided by all the staff during this time. All the staff greet you with a smile whenever visiting and the atmosphere in the home under the present manager is cheerful, friendly, homely yet efficient.

I don't think I can add anything other except to say I am very pleased that we chose Oxenden House as a home for my husband now that I can no longer look after him.

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Review from Lydia W (Resident / Service User) published on 17 July 2018 Submitted via Postal Card
Overall Experience

The care home is very good.

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Review from D N (Daughter of Resident) published on 11 April 2018 Submitted via Postal Card
Overall Experience

The home was able to provide convalescence care at short notice. The room was new and well equipped, the bathroom was disability friendly. We found the staff to be friendly and helpful. The food was standard but a good choice each day. The manager was new to the role but the home appeared to be well run. We would definitely return in the future should further care be required.

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Review from Joy S (Wife of Resident) published on 8 August 2017 Submitted via Postal Card
Overall Experience

Since there has been a new manager, things in the home are so much better. The staff are great even though there are not enough on duty to be in all the areas. Weekends are often the worst. The care for my husband is great but there often doesn't seem to be time to deal with basic needs. He has been in Oxendon House Care Home for over two years and the best care is now.

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Review from Cathy P (Friend of Resident) published on 3 August 2017 Submitted via Website
Overall Experience

Everyone here seems really friendly and welcoming. My friend always seems really happy when I visit. They have started to eat well again as they really enjoy the food, it's nice to see that it's all home style cooking. The new rooms look fantastic.

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Review from Lorraine M (Daughter of Resident) published on 6 November 2015 Submitted via Website
Overall Experience

My mother was accepted at Oxendon House after an extreme crisis period and hospital care of 4.5 months. I was distraught at the through of putting my vibrant, self assured mother into a home. I needn't have worried. Mum's health and mental capacity have improved dramatically since moving in. The care and respect she receives is 2nd to none. All staff care about her, and for her, nothing is too much trouble. The Senior Nurse and the home Manager have both provided me with the support to accept this position. They have been, and conitnue to be, way above what I expected, such professionals with over arching 'care' for both the residents and their families. I am truly blown away by how much all the staff do for mum and all other residents, they truly care and I have seen several very light hearted moments where everyone is laughing. Mum has a beautiful room and bathroom and has 'visits' several times a day from staff 'popping in' with tea, snacks, medications etc... often sitting down for a little chat. Mum absolutely loves it there, something I never thought she would accept. She loves the food, adores her room, enjoys the food and most of all has the freedom to get involved with little household activities which remind her of her independent days. She helps with handing out teas, tidying the 'sock drawer' and the day room as she feel fit to, something that some homes would not allow. It has proved to be Mum's saviour and I can once again see her vibrant personality shining through. She is safe, happy and in the best place she could possibly be. If you are at all concerned about putting a loved one into a home, check out Oxendon House, I would recommend it. I feel happy having my mum live there and I'm not an easy lady to please!

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Review from Sharon B (Friend of Resident) published on 6 November 2015 Submitted via Website
Overall Experience
I would like to take this opportunity to thank all of the staff at Oxendon House for the care and love you gave to my friend.
From the moment she arrived she was made to feel so special and everyone made great efforts to get to know her and I will be eternally grateful that she spent her last days amount such caring and professional people.

My visits were always welcomed and the staff were always courteous and ready to assist with any issues that I might have, the home is run as a family environment so I found it easy to visit.

I would also like to say a great thanks to the management team for their invaluable advice and support regarding dementia care, they were very good at simplifying some of the issues we encountered when trying to find a home for our loved one.

The home is excellent, clean and well run and I would recommend it to anyone who has a relative with dementia.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 February 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Meet the Team (1)

Bee Franks
Bee FranksJob Title:Home ManagerJoined: 2024

Home Manager

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