






Sandalwood Court is a sixty capacity purpose-built care home that functions as a comfortable elderly care environment, with places also available for dementia sufferers.
A pleasant social environment allows new residents to quickly feel at home within the service, having their privacy respected while being able to join in with social activities and entertainments.
Care Provided by Sandalwood Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Sandalwood Court for full pricing details and T&Cs.
Contact Sandalwood Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Shaw Healthcare
- Private Owned
Person in charge
- Stephanie Adams (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Sandalwood Court Reviews (81)
Sandalwood Court has a Review Score of 9.9 (9.926) out of 10, based on 28 reviews in the last 2 years.
Over all time Sandalwood Court has 81 reviews.
A special mention to one carer who always took time to explain how my friend was and with an upbeat approach, which was very supportive of us - not able to see our loved ones.
All in all a very good experience.
We had the privilege of visiting this home 3 times when I was Mayor and we have got to say we were very impressed. The facilities were excellent everyone we met were very happy. The staff were professional, helpful and polite. The rooms were lovely and comfortable. The events that we attended were very well organised and a lot of fun. Would like to say the food was lovely too especially the cakes.
The care staff are wonderful, my grandad received such wonderful, person-centred care. The staff genuinely cared for him and went above and beyond to ensure that his needs were met, right up until his last moments; they treated him with dignity and respect; they also made sure that we, as a family, were looked after too.
The management and admin team are marvellous, approachable and will endeavour to answer any questions we had. The catering staff provide high-quality meals that appeared to be enjoyed by all.
Sandalwood Court is always clean, tidy and maintained to a high standard! Domestic staff are on hand to assist where needed with anything that was required.
I would highly recommend Sandalwood Court. Well done everybody, and thank you for everything you do!
Absolute stars, every one of you!
During my visits, I found the staff to be cheerful and helpful at all times. I was always made welcome. During my mother's final days, I was unable to visit due to Covid-19, but I was kept informed and felt assured that my mother was treated with great care and dignity. Thank you all at Sandalwood.
Since the pandemic they have been exceptional, I am very grateful. My sister is 94 this coming October and she is very happy at Sandalwood. Thank you, everyone.
My parents moved into Sandalwood COUrt in November 2019. From the start, they were treated with great care and skill. The staff were all very friendly, caring and helpful. My father's health deteriorated earlier this year and she received the nest end of life care I could have wished for. In fact, the whole family were treated so kindly it helped us all through difficult days. The home continues to take exemplary care of my mother during these extremely difficult days of lockdown.
It is their home, dad sadly passed away but with every care and empathy mum is settled and we are happy she is happy.
I Would like to say a thank you to all the staff at Sandalwood Court for the care and support my mother was given over to two and a half years she was residing in the care home. She came on in confidence put weight on mixed with the residents and staff. Our mother was not an outgoing person but she came out of herself in there and loved a good quiz.
My mum entered Sandalwood around February 2020. I had many reservations as you hear so many bad tales. As it turns out mum has settled in better than I could have hoped. She has been treated with the highest care and dignity. The staff are very friendly, caring and so far nothing seems too much in mum's care. They have also acted so well in regards to Covid-19. They closed their doors a couple of weeks before lockdown came in and this has helped keep all the residents safe. I would recommend Sandalwood Court care home to anyone who needs a loved one cared for.
I have never seen my mum so happy as she has been while here, she looks great and most of all very happy. The staff do a great job, please pass on my best wishes to all staff and a massive thank you for looking after my mum so well, thank you.
This home is beautiful, clean and very well laid out. The staff are warm and welcoming. Mum settled very quickly and is very happy and has made new friends. The activities are excellent and on many occasions, I have witnessed how happy, settled and relaxed Mum is. This now gives me comfort in the knowledge that she is well cared for and I see her happy on each visit.
Very happy with the clean environment for my father-in-law. The staff are kind, considerate and caring. The food always looks and smell home-cooked. Could not be happier that he feels safe, secure, relaxed and well looked after. We can be reassured that he's in the best place and I could not recommend the home enough.
We are so pleased how Mum has settled into life at Sandalwood. She feels safe, happy and well looked after. The staff are extremely friendly and caring, they treat Mum with dignity and respect. Sandalwood is an uplifting place for Mum with its furnishings. She enjoys the privacy of her spacious room and also likes to take part in the many organised activities. She enjoys sitting the two very pretty, well-maintained gardens. All in all, Sandalwood has been the perfect place for Mum to be.
All the staff at Sandalwood Court are amazing. The level of care is amazing and the place always looks very well maintained. I can't praise the people highly enough, from the management to the care staff to the housekeepers and of course the activities co-ordinator. I can't think of anywhere better to provide the care and comfort that my mum receives. Thank you all so much from me and all my family.
Such a lovely care home, cannot put a single fault to them. The staff are so caring and really look after their residents, as well as the families involved. They made sure that we had a shoulder to cry on, a cuddle when needed and plenty of food. They really did go above and beyond. My grandma loved it there and I'm so happy she got to experience the kindness and love from everyone who worked with her.
The love and support they showed to my grandma throughout her time there was just amazing. The care staff treated her as if she was their own family, with late night chats and giggles. Thank you for everything you have done, and thank you for also supporting all the family throughout my grandma's final days, you made sure we were all well looked after.
Keep doing what you're doing, you have some amazing staff. There are so many horror stories which you hear with some care homes - but from my experience, this one gave nothing but support and friendship to everybody.
Thank you.
What can I say, this place is amazing. The love and care they give to the residents is heartwarming. Not just that but also family and friends who visit. I would like to thank each and every one of you who have been there for mum with hugs, laughs and late night story’s to make mums final moments in life count. God bless you all.
Thank you for all you do.
My mother-in-law has been in the home since April 2018 and found it hard to adjust also the family. The staff and management have been making mum feel at home. The staff are always helpful and friendly and mum has made 2 friends which helps. Her bedroom is a good size and clean as well as the rest of the home. I have been at Sandalwood a few times when they are having their lunch and the food smells and looks good, mum does eat well! We find as a family we can visit any time of the day or evening and also our pet dogs are welcome. This was our 1st Christmas without mum and was happy to leave her at Sandalwood Court she opened her presents and had a lovely Christmas dinner.
The staff are always friendly, approachable and very caring towards the residents. It gives the home a nice homely feeling.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 October 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Sandalwood Court.
There are no upcoming events for Sandalwood Court.
Awards / Recognitions (1)
- 31 Jan 2024Recipient: Sandalwood Court
Accreditations
There are no accreditations posted yet for Sandalwood Court.
Meet the Team (4)

Originally joined Shaw Healthcare in 2010 as a Support Worker where I found a passion for working with people living with dementia, especially supporting with keeping humour alive. Laughter will always be the best medicine and I thrive off seeing smiles on our resident's faces. I gained my QCF level 3 in Health and Social Care during this time. I joined Sandalwood Court in 2019 and haven't looked back. I work with a fantastic group of people and I'm proud to be part of the Sandalwood Team.

I joined Sandalwood Court as a Team Leader in 2022. After around 21 years of care experience working in various sectors and gaining NVQ 2 & 3, I found myself going back to the area I began in. From day 1 the team here at Sandalwood made me feel so welcome. I believe that if you can support someone with even the smallest things and it makes them smile then it makes me happy. Helping others makes me feel I can be part of a team and make a difference.

I joined Sandalwood Court in the position of a support worker in 2014. This was my first role in care and I quickly found that this is the career that I wanted to pursue.
Working on the nights shows you a different aspect of care that most do not get to experience. In 2015 I was promoted to Night senior and in 2020 to Night Team Leader.
I am very passionate about my role here at Sandalwood and I like to lead by example and act as a mentor to those on the night team here. I can often be heard singing along with residents at all hours of the night and as long as it makes individuals feel comforted and safe that is all that matters.
Here at Sandalwood Court, we all work together as a team, a team which I am very proud to be part of.

I have worked at Sandalwood Court since 2013 as part of the domestic team. I was overjoyed when I was promoted to the role of domestic supervisor in 2018.
I love my job and working with my colleagues. We are a fantastic team and we are always helping each other out. We all work together to ensure that the home is cleaned to a high standard.
We are always getting involved in different activities to brighten up our resident’s day and this can involve dressing up and getting our dancing shoes on.
I have formed some fantastic relationships over the years with residents and visitors.
I also work as a bank staff for the kitchen here and I enjoy working there too.
We are all one big happy family here and we all work together to make sure everything runs as smoothly as possible.
I have always been a people person and really enjoy listening to the residents talk about their own life stories.
I have really enjoyed my years working here and hope to enjoy many more.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sandalwood Court to verify any information. View our terms and conditions. Sandalwood Court has an Enhanced Service -more info.