






Sandalwood Court is a sixty capacity purpose-built care home that functions as a comfortable elderly care environment, with places also available for dementia sufferers.
A pleasant social environment allows new residents to quickly feel at home within the service, having their privacy respected while being able to join in with social activities and entertainments.
Care Provided by Sandalwood Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Sandalwood Court for full pricing details and T&Cs.
Contact Sandalwood Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Shaw Healthcare
- Private Owned
Person in charge
- Stephanie Adams (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Sandalwood Court Reviews (81)
Sandalwood Court has a Review Score of 9.9 (9.926) out of 10, based on 28 reviews in the last 2 years.
Over all time Sandalwood Court has 81 reviews.
Our family have nothing but praise for this care home. Our mother/mother-in-law/gran lived the last two and half years of her life very happy in a caring, friendly home from home environment. All staff went above and beyond to care for her like she was their own family member. Thank you so much.
This is such a lovely review, thank you. Our team strive to achieve the best quality of care for all of our lovely residents and it is a pleasure!
The care my mother received in Sandalwood Court Care Home was outstanding. The care staff went above and beyond to look after my mother, right up to the end of her life.
This is such a lovely review to read, thank you. I will make sure that your kind words are passed on to the rest of the wonderful team!
My mother-in-law has recently had to leave Sandalwood due to a change in her care needs. We are very sad that we had to move her, as we always found the care and attention given to Mum to be exceptional. She was always treated with kindness, compassion and dignity in a professional manner. As a family, we have always been more than happy with the standards of care at Sandalwood Care Home. We will miss the staff and wish to thank them for their care of Mum over the past five years.
Thank you for your lovely comments. We wish your mum all the best.
They are all fantastic and caring people that I wish for my husband. The things they do are fantastic. I could not have my husband anywhere else.
Thank you so much for your kind words. We are so glad that we can provide fantastic care for your husband. Your review will be passed on to the team.
Always happy to come to see my mum. She always seems to be well looked after and has good things to say about the staff and the home generally.
Thank you for your kind comments we really appreciate it. Your feedback will be passed on to the team.
Always cheerful and make you comfortable.
Thank you for your review; we really appreciate it.
My mother has been in Sandalwood Court since May 2022 and has settled in very well. The level of care is fantastic. The staff are kind and patient, and the home is very well equipped. It’s hard when older folk have to give up their independence and go into residential care, but the amazing staff at Sandalwood Court have made every effort to settle Mum in and make her comfortable. She is in better health than she has been for several years and is very well looked after. Would highly recommend it.
Thank you for your lovely review. Our team strive to achieve the best standard of care for all of our residents, and it's always positive to hear when people share their likewise experiences. We are delighted to hear that your mum has settled in well and you feel as though she is well looked after. Your feedback will be passed on to the team.
My sister was taken into care at Sandalwood Court in August 2021, suffering from Advanced Dementia, Unifocal Pagets Disease and Diabetes. Her stay started when Covid restrictions were in force, but family members were kept well informed by staff as to her well-being. Now restrictions are eased, one can witness the care and support residents receive from dedicated staff. Every resident is treated with dignity, from management and carers through to the cleaning staff. Residents have their own ensuite rooms where meals can be taken or in the lounge with other residents. Residents are cared for and supported by very special people.
Thank you for your lovely review. We are so pleased to hear that you are now able to witness the excellent care our team provide for our residents, and we are delighted that your sister is happy here. Your amazing feedback will be passed on to the team.
My mum moved into Sandalwood Court on the 11th March 2022. Mum is 89 years old, is blind and has dementia. From the moment I visited Mum in Sandalwood, I felt the warmth and care given to all the residents, including Mum. Sandalwood has a very pleasant, calming atmosphere. Everyone goes out of their way to help with any issues or concerns. I am very happy that Mum is lucky enough to be looked after by such friendly, caring staff throughout the whole building. Every day Mum takes part in all the activities and loves the entertainment, which is offered on a regular basis. Shut out to the entertainment/activity lady who goes above and beyond to keep the residents on their toes and gives them great pleasure. I feel relieved and very satisfied to know that Mum is in the best place where she is kept safe and well cared for. Mum looks really well and better than she has done for a long while. Thanks to all the staff at Sandalwood Court.
All the staff, from the top to the bottom were absolutely fantastic; they looked after me and my mum, and I cannot thank them, and I mean all of them enough. I have given them five points, and would like to give them 10! I would give 10-plus for the care and kindness they give to Mum and me.
Thank you to the amazing team at Sandalwood Court. My nan arrived in their care during the pandemic, and they looked after her during some very difficult months. Nanny became part of their family, and it was plain to see they treated her with so much love and respect. It has been several months since Nanny passed away, aged 99, and I know for sure that in her final home, she has happy, comfortable and lived life to the fullest. The staff dealt with Nanny's final days with sensitivity and gentleness, and for that, I will be forever grateful. Thank you all.
They are very caring people not only to the patients but also to their families. They are skilled and give thought to the patients and families. The home has a happy, caring feeling when you enter. Thanks.
Having to put Nan into respite care for a week was both daunting and scary for my nan. However, the service provided by Sandalwood was amazing. Nan was well looked after by the friendly staff and was encouraged to join in with the many activities, as well as get her hair done. Nan has also mentioned how nice the food was. I would highly recommend this place to family and friends. If Nan should ever need this service again, then I would be more than happy for her to do so.
I would like to say a thank you to all the staff at Sandalwood Court for the care and support my wee man was given when my mother was away; she enjoyed her respite, and she didn’t want to leave. Thanks for everything, guys; keep up the good work.
On arrival, all Covid procedures adhered to and during our visit, keeping everyone safe. I cannot praise Sandalwood Court home and staff enough. Mum's bedroom is light and airy with a nice view onto the front garden of the home; it is a lovely room. The manager and staff are all welcoming, supportive and very helpful. Thank you all for the kindness and respect you show in caring for my mum. Excellent - 5-stars!
I found the staff and management generally unfriendly, unengaging and with an excessive use of threatening protocol. Staff contrived to create a hostile environment during a family visit, made worse because of the very lengthy time and effort it took for a family member to arrive at Sandalwood.
I have no worries or concerns about leaving my mum in Sandalwood Court. She has the most care with staff; they are extremely good staff, good manners, well dressed and very good with their residents. All residents in Sandalwood Court are very, very well looked after.
The staff ate welcoming and friendly. They look after my other well. I recommend Sandalwood Court to anyone.
Since Mum has become a resident at Sandalwood Court, we have been so pleased with the care and attention she has received. During the lockdown, we were kept well informed with all issues concerning Mums health and wellbeing. All staff and management have been very caring towards Mum, and she has been kept safe and happy and loves taking part in all the activities. Couldn't have chosen a better place and even better now we can visit Mum and take her out for walks.
I have no complaints. I have expressed to the staff that I'm happy with things as they are. Without this care home, I would not survive, that is the simple truth. Long may I be enabled to survive without being too much of a burden on people that have my thankfulness for all my care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 October 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Sandalwood Court.
There are no upcoming events for Sandalwood Court.
Awards / Recognitions (1)
- 31 Jan 2024Recipient: Sandalwood Court
Accreditations
There are no accreditations posted yet for Sandalwood Court.
Meet the Team (4)

Originally joined Shaw Healthcare in 2010 as a Support Worker where I found a passion for working with people living with dementia, especially supporting with keeping humour alive. Laughter will always be the best medicine and I thrive off seeing smiles on our resident's faces. I gained my QCF level 3 in Health and Social Care during this time. I joined Sandalwood Court in 2019 and haven't looked back. I work with a fantastic group of people and I'm proud to be part of the Sandalwood Team.

I joined Sandalwood Court as a Team Leader in 2022. After around 21 years of care experience working in various sectors and gaining NVQ 2 & 3, I found myself going back to the area I began in. From day 1 the team here at Sandalwood made me feel so welcome. I believe that if you can support someone with even the smallest things and it makes them smile then it makes me happy. Helping others makes me feel I can be part of a team and make a difference.

I joined Sandalwood Court in the position of a support worker in 2014. This was my first role in care and I quickly found that this is the career that I wanted to pursue.
Working on the nights shows you a different aspect of care that most do not get to experience. In 2015 I was promoted to Night senior and in 2020 to Night Team Leader.
I am very passionate about my role here at Sandalwood and I like to lead by example and act as a mentor to those on the night team here. I can often be heard singing along with residents at all hours of the night and as long as it makes individuals feel comforted and safe that is all that matters.
Here at Sandalwood Court, we all work together as a team, a team which I am very proud to be part of.

I have worked at Sandalwood Court since 2013 as part of the domestic team. I was overjoyed when I was promoted to the role of domestic supervisor in 2018.
I love my job and working with my colleagues. We are a fantastic team and we are always helping each other out. We all work together to ensure that the home is cleaned to a high standard.
We are always getting involved in different activities to brighten up our resident’s day and this can involve dressing up and getting our dancing shoes on.
I have formed some fantastic relationships over the years with residents and visitors.
I also work as a bank staff for the kitchen here and I enjoy working there too.
We are all one big happy family here and we all work together to make sure everything runs as smoothly as possible.
I have always been a people person and really enjoy listening to the residents talk about their own life stories.
I have really enjoyed my years working here and hope to enjoy many more.
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