






Sandalwood Court is a sixty capacity purpose-built care home that functions as a comfortable elderly care environment, with places also available for dementia sufferers.
A pleasant social environment allows new residents to quickly feel at home within the service, having their privacy respected while being able to join in with social activities and entertainments.
Care Provided by Sandalwood Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Sandalwood Court for full pricing details and T&Cs.
Contact Sandalwood Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Shaw Healthcare
- Private Owned
Person in charge
- Stephanie Adams (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Sandalwood Court Reviews (81)
Sandalwood Court has a Review Score of 9.9 (9.926) out of 10, based on 28 reviews in the last 2 years.
Over all time Sandalwood Court has 81 reviews.
Didn't think Mum would have left her room when she first arrived but by the second day, she was joining in the activities (amazing). We are happy to leave her knowing she is being well looked after. Everyone is so nice and friendly.
This is such a lovely review to read, thank you. It is a pleasure to provide this care for your mum.
I always find the staff caring and attentive. They engage with the residents in a friendly kind manner and seek to provide different ways to make their lives fulfilling and enjoyable. The staff provide seasonal celebrations and decorate the different floors to a high standard making the environment fun and uplifting. The residents are offered a variety of activities every day and have numerous entertainments from outside sources. It is lovely to see the residents joining in with singers that visit the home.
Thank you for taking the time to leave us this lovely review, the team will be delighted to read it.
Amazing staff- careful, polite and professional. Everyday entertainment activities to make the residents feel more homely and make them happy. Well-designed, organised sitting areas. The resident's room is nice and clean and provided with needed equipment.
Thank you for leaving us this kind review, I will pass your lovely comments on to the rest of the team.
We have been very happy with the whole experience since Mum moved to Sandalwood Court. Everyone from the top down has treated Mum with dignity and respect. During her last month here I don't believe she could have received better care anywhere. Staff were always available to provide updates and any assistance required. Although Mum was confined to bed she still received excellent care and was always clean and comfortable. The atmosphere is always welcoming. No complaints at all.
Thank you for taking the time to leave us a review, we really appreciate it. Your lovely words will be passed on to the rest of the team.
We came to visit my nan today. The staff are always very friendly and caring. It was quiet today as many of the residents were upstairs for activities. Nan was happy and well looked after like she always is. We brought some old photos of my nan and her family. The staff were happy to come and have a look and talk to Nan about her family members.
Thank you for taking the time to leave us this kind review about the care of your nan, we really appreciate it. I will make sure to pass your lovely comments on to the rest of the team who will be delighted to read this.
Mum had to leave because we were told she needed more nursing care and was sent to another setting. She has been in there for 5 weeks. After 3 weeks Mum had 3 pressure sores. None from Sandalwood. She was being left in bed all morning. I visited every day and complained all the time. The hygiene care is not good, she doesn't seem to be bathed or showered often. And her incontinence pads are left wet and smelling. They don't seem to have the staff to look after all the residents that need extra care. Why oh why did they make me move her? She was so happy at Sandalwood.
Thank you for leaving us these kind words about the care of your mum. I will make sure to pass them on to the rest of the team.
Wonderful, clean and tidy care home with friendly, kind and compassionate staff. The resident was apprehensive when first moving in but has now settled in well and loves it. The staff are amazing with him and helps him to remain independent whilst keeping him safe. The staff truly care about their residents making sure they're well looked after and contact with families is great too.
This is such a lovely review to read, than you for your kind words. I will pass this on to the rest of the team.
They truly are an amazing team and they are not just doing a job they care about their residents and are a family.
Thank you for leaving us this lovely review about the care of your family member. Like you said, we are one big family here at Sandalwood Court and if there is anything you need to ask or query please don't hesitate to do so.
Looked after Mum with great respect and care. I cannot thank the staff enough for everything they did for Mum.
Thank you for leaving us such a kind review, our team will be so pleased.
During my mother's time spent at the home, she has been treated with respect and the care given to her has been outstanding. She felt safe and asked not to be moved to anywhere else when she was asked about her feelings on the home. Sadly she became ill and deteriorated quite quickly and she and us as a family were given the best care and support possible.
Thank you for leaving us this kind review, we really appreciate it. Your words will be passed on to the rest of the wonderful team. We'd also like to send our deepest condolences for the loss of your lovely mother.
I would like to say a big thank you to all the management and staff who cared for my mother in her last few months and days of her life at Sandalwood Court. The care she received was outstanding from everyone.
Thank you for leaving us this kind review, we really appreciate it.
I can't thank Sandalwood Court enough for the care they gave my grandmother in the couple of years she lived there. It was a real home-from-home and the staff really understood her and accepted her likes and dislikes. A big highlight was having her hair and nails done on a Tuesday morning! When visiting, we were always greeted with smiles from the staff and they were never too busy to chat and update us on her progress. In the weeks leading up to her passing, the level of care and attention she received was incredible, along with family too. We were always offered tea or coffee whilst sitting with her and nothing too much trouble. Thank you so much for everything - Sandalwood is a wonderful home.
This is such a lovely review to read, thank you. We love being able to treat our residents to salon treatments and making sure daily life resumes inside our care home. Sending you and your family our deepest condolences for the loss of your wonderful grandmother.
From the moment my nan moved into Sandalwood Court she was given the highest quality of care. For 3 years the staff were friendly and chatty, taking genuine interest in their residents and family that visited. We felt no guilt at her needing to live in the home as she was so very content to be there and couldn’t sing staff's praises high enough. Unfortunately, we recently lost my nan, but the care that she received in her final months and the support we received as a family was far beyond over and above. Remembering conversations and names and always quick to give us something to smile over on the hardest of days. You made saying our final goodbyes so much easier and more pleasant than if she had been in hospital. If I had to recommend somewhere for others to send their relatives, this would be my first pick without a doubt.
Thank you for leaving us this lovely review, it really is a delight to read. Condolences to you and your family for the loss of your lovely nan.
The activities they have here are twice a day and are fun packed again well-supported by the residents and staff.
Mum is so happy and content here I have no doubt that I am leaving her in capable hands of the staff and feel she is well-loved.
Thank you for leaving us this kind review, all of the team really appreciate it. We are so happy to hear that your mum is happy here with us at Sandalwood and have no doubt that this will continue.
It has not been without its challenges, as Mum has had her moments, but we have been so impressed that behavioral changes were not dismissed as just part of her illness and were investigated fully and medication adjusted.
Mum has settled in well and enjoys the daily activities (crafts, games, dancing, and singing) - to name just a few. The staff certainly kept all the residents entertained, and the Christmas activities and decorations were brilliant - certainly exceeded my expectations.
I would like to thank all the staff for their continued support of my mum; you are all wonderful.
Thank you for leaving us this fab review; we really appreciate it. Our staff strive to achieve the best care for all of our residents, and we are delighted to hear that your mum has settled in well. Your lovely comments will be passed on to the rest of the team.
After three and a half very happy and comfortable years Mum's time in Sandalwood Court has sadly come to an end. The care that Mum and the family received during this time was exemplary. Mum was happy, contented, nurtured and cared for so well that there are not enough words to express our gratitude. Unfortunately Mum had to go into hospital for her final hours but it was wonderful to hear the hospital staff praise the care home because they knew it was good by the notes and paperwork which accompanied her. Praise indeed in my opinion. I will miss my visits to Sandalwood as I always felt part of the family. I would recommend this home to anyone needing care for a loved one, there will never be better.
Thank you for leaving us such a lovely review, it really means so much to everyone here at Sandalwood. Our team strive to achieve the best quality of care possible for all of our residents and it was a privilege to be able to provide this for your mum as well. Sending our deepest condolences to you and your family for the loss of your wonderful mum.
Sometimes, he couldn’t believe how amazing Sandlewood was. When Dad was feeling well, which was more often than not, we always had fun talking and laughing with all the staff. Words can’t describe how I feel about this special place! We experienced the hardest thing anyone has to go through in losing a loved one, but the staff went above and beyond for my dad and the family. They were Dad's angels to the very end to make his passing as comfortable as possible, especially two of them (you know who you are). I’ll never forget the kindness, compassion and dignity showed to my dad and the family. You’ll always have a special place in my heart! It’s not just a care home but a loving home that really cares. Rest in peace Dad; you’ll be forever missed but always in our hearts.
This is such a heart warming review to read, thank you. It was a privilege to be able to care for your dad and we send our deepest condolences to you and your family. Your kind words will be passed onto the rest of the team.
The staff here are lovely and always treated my grandad with respect and dignity. The week leading up to my grandad passing away, the staff welcomed a lot of our close family to be close to him night and day and it really warmed my heart to know someone was always with him and he wasn't alone. They always checked on us to see if we needed anything and were always on hand to offer us support when things got emotional. My grandad loved it here and they took great care of him until the end. Thank you to all the staff, they are amazing!
Thank you for leaving us such a wonderful review, it really means a lot to the whole team. Condolences to you and your family.
All the staff were extremely helpful and caring towards myself, my grandad and my family. They made my grandad very comfortable while being in there when he was well and leading up to his passing, they were extremely kind to his family too offering us tea, coffee, refreshments, or to help ourselves. We felt at home there as did my grandad. He felt very comfortable around all of the staff I just cannot thank them enough for their hearts at the worst possible time ever (when he was passing) they got us involved in caring for him too letting us help change him and make him as comfortable as possible. Their urgency for calling the Marie Curi nurses/district nurses to make him extra comfortable was beyond impeccable! Thank you so much Sandalwood Court! We are so very grateful.
We are delighted to read this lovely review regarding your grandad's care here at Sandalwood. We are so pleased to hear that he felt comfortable and that you felt at home with us. Condolences to you and your family.
From start to finish they have shown a level of care for my dad that i could have only dreamt of, even when he received his terminal diagnosis they wanted him back to look after him at 'Dad's home'. They let us stay nearly round the clock in the final few days, providing everything we needed and when the end came, the staff were caring, respectful and compassionate. There are not enough words me or my family can say to thank them for everything they did and are doing still even after he has gone.
This is such a heart-warming review to read. Our team really care about each one of our residents and think of them as their own family. Your kind words will be passed on to the rest of the wonderful team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 October 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Sandalwood Court.
There are no upcoming events for Sandalwood Court.
Awards / Recognitions (1)
- 31 Jan 2024Recipient: Sandalwood Court
Accreditations
There are no accreditations posted yet for Sandalwood Court.
Meet the Team (4)

Originally joined Shaw Healthcare in 2010 as a Support Worker where I found a passion for working with people living with dementia, especially supporting with keeping humour alive. Laughter will always be the best medicine and I thrive off seeing smiles on our resident's faces. I gained my QCF level 3 in Health and Social Care during this time. I joined Sandalwood Court in 2019 and haven't looked back. I work with a fantastic group of people and I'm proud to be part of the Sandalwood Team.

I joined Sandalwood Court as a Team Leader in 2022. After around 21 years of care experience working in various sectors and gaining NVQ 2 & 3, I found myself going back to the area I began in. From day 1 the team here at Sandalwood made me feel so welcome. I believe that if you can support someone with even the smallest things and it makes them smile then it makes me happy. Helping others makes me feel I can be part of a team and make a difference.

I joined Sandalwood Court in the position of a support worker in 2014. This was my first role in care and I quickly found that this is the career that I wanted to pursue.
Working on the nights shows you a different aspect of care that most do not get to experience. In 2015 I was promoted to Night senior and in 2020 to Night Team Leader.
I am very passionate about my role here at Sandalwood and I like to lead by example and act as a mentor to those on the night team here. I can often be heard singing along with residents at all hours of the night and as long as it makes individuals feel comforted and safe that is all that matters.
Here at Sandalwood Court, we all work together as a team, a team which I am very proud to be part of.

I have worked at Sandalwood Court since 2013 as part of the domestic team. I was overjoyed when I was promoted to the role of domestic supervisor in 2018.
I love my job and working with my colleagues. We are a fantastic team and we are always helping each other out. We all work together to ensure that the home is cleaned to a high standard.
We are always getting involved in different activities to brighten up our resident’s day and this can involve dressing up and getting our dancing shoes on.
I have formed some fantastic relationships over the years with residents and visitors.
I also work as a bank staff for the kitchen here and I enjoy working there too.
We are all one big happy family here and we all work together to make sure everything runs as smoothly as possible.
I have always been a people person and really enjoy listening to the residents talk about their own life stories.
I have really enjoyed my years working here and hope to enjoy many more.
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