The Shrubbery

The Shrubbery has recently seen many changes and appears clean and well-kept, as are the residents. They have entertainers in which they all seem to really enjoy. Both the manager and the carers are always ready to talk if you have any worries with your family member. We are so pleased we chose this care home for our relative.

My mum had been a resident of the Shrubbery since February 2017. It was very clear that all staff cared about her and looked after her, as well as us as a family. I felt that there was a real family vibe to the care home and they made us feel at ease. The team would contact us and update us with any issues most of the time. Her room was comfortable and there was entertainment there to keep her stimulated. Mum sadly passed away in November 2022 but I would recommend The Shrubbery to other families looking for dementia care for their loved ones. I can't thank them enough for the time and love they shared with my mum.

My mum and dad moved into The Shrubbery together in April 2018. They were welcomed by a lovely team of carers and had a room together. Dad had a brilliant hundredth birthday party in 2019 but sadly passed away a short time after. I visited Mum regularly and was always made welcome. There were always activities and entertainment, fun and laughter. My dear mum passed away peacefully in December 2022 at the age of ninety-eight. The care they both received during the time they lived at The Shrubbery was excellent. Thanks to all the staff that looked after them both.

I would not hesitate to recommend The Shrubbery to anyone looking for care for their loved ones.

My Mum has been a resident at The Shrubbery since the beginning of September 2021. The decision for her to leave home was a difficult one but the moment I went into The Shrubbery and met the manager and her team, the decision of which home to choose was simple. It's a decision I have not regretted for a moment. The level of care, kindness and understanding shown towards Mum is immeasurable. It was a major worry for our family how my mother would react to the transition from home to care home life and I can only say that the change happened seamlessly and this was totally due to the staff. Their planning, preparation and execution on the chosen day was faultless, as has been the care thereafter. I am so impressed with this home and its friendly staff, who seemingly go above and beyond in the hope of bringing a little joy and comfort to my mother's life. True devotion to duty, for which I can't thank them enough.

The standard of care is excellent with all staff being friendly, caring, helpful and the needs of residents and relatives being met. The wishes of residents and relatives were listened to and acted upon accordingly. The room was large and the furniture provided was comfortable, with the room being kept clean and tidy. A good choice of meals were provided for breakfast/lunch/dinner and drinks and snacks were provided throughout the day. All in all, a lovely place and in spite of covid lockdown etc, Mum enjoyed her stay.

Thank you to the Manager and all the staff at The Shrubbery you are doing an amazing job.

My Nan has been a resident for around a year. During that time, myself and family cannot fault the care of the team at the shrubbery. We are so grateful for the high level of care she has received. Even through such uncertain times, they have done everything they can to keep the residents safe, while keeping in touch with their families.

I would like to take this opportunity to thank all the staff for their care and attention.

The staff are brilliant and Mum enjoys living in the Shrubbery. She has Alzheimer's and has been there for over 2 years. The senior care staff have had no staff turnover in the time she has been a resident and the activities and attitudes of the staff to the residents is excellent.

We cannot thank the Manager and staff at The Shrubbery enough for all that they did over the years they cared for Dad and would not hesitate to recommend this care home.

Not only is Dad made to feel one of the family, we are too. The manager and her team are upbeat, hardworking and always kind and patient even when under pressure. We are so happy and grateful to have found such a caring place for our dear Dad.

The level of care, the activities, the food, the atmosphere, everything was amazing.

I was looking for a care home for my father. I phoned a few to make appointments and when I spoke to the manager I immediately knew this was the one. However I did go and visit some other homes but something didn’t connect. As soon as I walked into this one I knew it was ideal. The staff were so welcoming, the home was extremely clean and didn’t smell, and the manager took the time to answer all of my questions and concerns. Within days my dad was ensconced and I am so impressed with how all the staff have interacted with him. Well done to all.

Many thanks to all the staff.

Always greeted by friendly members of staff who are always helpful. They also support the family and listen and act on any concerns.

The home always has a nice fresh smell, never any smell or odours!

After looking around a few homes we feel we have chosen the right one.

Thank you to you all.

I would have no hesitation in recommending this care home to others as I feel we have chosen the right one for Mum.

Sadly my mother recently died after a stay of nearly four years at The Shrubbery. During that time the staff and management could not have been more caring towards her. My mother did not want to go into a care home, something I am sure most people would prefer to avoid however the staff were so patient and understanding and she soon settled in and for many months became more independent and sociable than she had been for some time in her own home.

In the year before her death, my mother's care needs greatly increased and indeed she was bed bound for a number of months. Again despite the high level of care she needed, the staff cared for her with such patience even when she appeared to resent their care. They ensured she was safe and her dignity preserved throughout and I can not thank them enough.

The care is excellent, any medical needs are dealt with either by the district nurse or local GP. Even though mum's mental health has deteriorated, generally she is good for someone heading for her 95th birthday.