






The Shrubbery Care Home is one of two care facilities that make up the Adara Healthcare portfolio and offers care for adults to support a wide range of individual needs.
The home has offered efficient care practice since first opening in 1988 and has undergone extensive refurbishment, with pleasing aesthetics and decorations complementing the service of professional carers.
A number of entertainment and activities are available to residents, who have their personal tastes respected and can welcome visits from loved ones at any time.
Care Provided by The Shrubbery
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Shrubbery for full pricing details and T&Cs.
Contact The Shrubbery to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Adara Healthcare Ltd
- Private Owned
Person in charge
- Teresa Taylor (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (48)
- Single Rooms with ensuite Wet Room (8)
Visiting
- Visiting is open 24/7
Parking
- Car Park available
The Shrubbery Reviews (48)
The Shrubbery has a Review Score of 9.8 (9.774) out of 10, based on 13 reviews in the last 2 years.
Over all time The Shrubbery has 48 reviews.
The Shrubbery has recently seen many changes and appears clean and well-kept, as are the residents. They have entertainers in which they all seem to really enjoy. Both the manager and the carers are always ready to talk if you have any worries with your family member. We are so pleased we chose this care home for our relative.
My mum had been a resident of the Shrubbery since February 2017. It was very clear that all staff cared about her and looked after her, as well as us as a family. I felt that there was a real family vibe to the care home and they made us feel at ease. The team would contact us and update us with any issues most of the time. Her room was comfortable and there was entertainment there to keep her stimulated. Mum sadly passed away in November 2022 but I would recommend The Shrubbery to other families looking for dementia care for their loved ones. I can't thank them enough for the time and love they shared with my mum.
My mum and dad moved into The Shrubbery together in April 2018. They were welcomed by a lovely team of carers and had a room together. Dad had a brilliant hundredth birthday party in 2019 but sadly passed away a short time after. I visited Mum regularly and was always made welcome. There were always activities and entertainment, fun and laughter. My dear mum passed away peacefully in December 2022 at the age of ninety-eight. The care they both received during the time they lived at The Shrubbery was excellent. Thanks to all the staff that looked after them both.
Mum had many medical issues which were all treated with great care by well-trained staff, nothing was ever too much trouble.
Sadly, Mum passed away in November, she was treated with the utmost dignity by all involved.
I would not hesitate to recommend The Shrubbery to anyone looking for care for their loved ones.
My Mum has been a resident at The Shrubbery since the beginning of September 2021. The decision for her to leave home was a difficult one but the moment I went into The Shrubbery and met the manager and her team, the decision of which home to choose was simple. It's a decision I have not regretted for a moment. The level of care, kindness and understanding shown towards Mum is immeasurable. It was a major worry for our family how my mother would react to the transition from home to care home life and I can only say that the change happened seamlessly and this was totally due to the staff. Their planning, preparation and execution on the chosen day was faultless, as has been the care thereafter. I am so impressed with this home and its friendly staff, who seemingly go above and beyond in the hope of bringing a little joy and comfort to my mother's life. True devotion to duty, for which I can't thank them enough.
The standard of care is excellent with all staff being friendly, caring, helpful and the needs of residents and relatives being met. The wishes of residents and relatives were listened to and acted upon accordingly. The room was large and the furniture provided was comfortable, with the room being kept clean and tidy. A good choice of meals were provided for breakfast/lunch/dinner and drinks and snacks were provided throughout the day. All in all, a lovely place and in spite of covid lockdown etc, Mum enjoyed her stay.
Thank you Ian for your very kind words. Mum was always a pleasure to look after and will be missed by us all. Janet - Manager
We as her family cannot thank the staff enough, their dedication, kindness and hard work is second to none.
Thank you to the Manager and all the staff at The Shrubbery you are doing an amazing job.
My Nan has been a resident for around a year. During that time, myself and family cannot fault the care of the team at the shrubbery. We are so grateful for the high level of care she has received. Even through such uncertain times, they have done everything they can to keep the residents safe, while keeping in touch with their families.
I would like to take this opportunity to thank all the staff for their care and attention.
The staff are brilliant and Mum enjoys living in the Shrubbery. She has Alzheimer's and has been there for over 2 years. The senior care staff have had no staff turnover in the time she has been a resident and the activities and attitudes of the staff to the residents is excellent.
We initially found ourselves in the unfortunate position of having to find an alternative care home for Dad at short notice. We visited many in the area, but we knew as soon as we visited and spoke to the Manager that this was the one.
The friendly, caring staff were always helpful and approachable, and they became a support not only to Dad but to us as a family as well. They came to know him so well and adapted his care to his changing needs as his dementia progressed.
In the months before Dad died his care needs increased significantly, but it was still carried out with care and patience giving Dad his dignity until the end.
We cannot thank the Manager and staff at The Shrubbery enough for all that they did over the years they cared for Dad and would not hesitate to recommend this care home.
Not only is Dad made to feel one of the family, we are too. The manager and her team are upbeat, hardworking and always kind and patient even when under pressure. We are so happy and grateful to have found such a caring place for our dear Dad.
The level of care, the activities, the food, the atmosphere, everything was amazing.
I was looking for a care home for my father. I phoned a few to make appointments and when I spoke to the manager I immediately knew this was the one. However I did go and visit some other homes but something didn’t connect. As soon as I walked into this one I knew it was ideal. The staff were so welcoming, the home was extremely clean and didn’t smell, and the manager took the time to answer all of my questions and concerns. Within days my dad was ensconced and I am so impressed with how all the staff have interacted with him. Well done to all.
His room is comfortable and nicely decorated and we were able to put up personal photographs and pictures.
I visited every day for the first week. He was always clean and fed and happy. He joins in with activities and seems to be settling in well.
There is always laughter and smiling in the house. It is a very welcoming place.
Despite my initial misgivings, I'm now happy that he is in a place of safety where the staff are excellent and we are kept informed of his progress.
Many thanks to all the staff.
Always greeted by friendly members of staff who are always helpful. They also support the family and listen and act on any concerns.
The home always has a nice fresh smell, never any smell or odours!
After looking around a few homes we feel we have chosen the right one.
We, as a family are made more than welcome to visit as often as we wish at any time, including meal times where Dad is welcome to dine with Mum in one of the dining rooms.
On entering the home there is always a hello from all the staff and laughter in the corridors. The Cooks work exceptionally hard to produce some lovely meals, whether it be homemade soup and a variety of sandwiches, or a roast!
The home always smells very pleasant and no odours as found in some homes.
Thank you to you all.
Dear Marion
Thank you for your very kind review for which we are most grateful. Best wishes from us all at The Shrubbery.
When we visit Mum the staff are all so friendly and always smiling so it gives the home a happy atmosphere and when we leave at the end of our visit, if we ask, one of the staff will go in and talk to Mum to make sure she is ok.
The home is always clean and smells fresh which is a nice greeting when you open the front door!
I would have no hesitation in recommending this care home to others as I feel we have chosen the right one for Mum.
Sadly my mother recently died after a stay of nearly four years at The Shrubbery. During that time the staff and management could not have been more caring towards her. My mother did not want to go into a care home, something I am sure most people would prefer to avoid however the staff were so patient and understanding and she soon settled in and for many months became more independent and sociable than she had been for some time in her own home.
In the year before her death, my mother's care needs greatly increased and indeed she was bed bound for a number of months. Again despite the high level of care she needed, the staff cared for her with such patience even when she appeared to resent their care. They ensured she was safe and her dignity preserved throughout and I can not thank them enough.
The care is excellent, any medical needs are dealt with either by the district nurse or local GP. Even though mum's mental health has deteriorated, generally she is good for someone heading for her 95th birthday.
Dear Val
Thank you for your very kind review. We are most grateful.
Sue
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 December 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for The Shrubbery.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Shrubbery.
Accreditations
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Meet the Team (3)

Nikhil has been at the Shrubbery since March this year. He likes socialising, movies and going to Church.

Bijoy has been at the Shrubbery for over a year and is transitioning into the Senior Carer role. He likes going to the gym and socialising.

Mariola has been with the Shrubbery for nearly four years. She has a young family likes doing arts and crafts in her spare time and loves cats.
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