The Shrubbery

66 College Street, Higham Ferrers, Rushden NN10 8DZ
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9.9 44 Reviews
  • The Shrubbery, Rushden
The Shrubbery Care Home is one of two care facilities that make up the Adara Healthcare portfolio and offers care for adults to support a wide range of individual needs.

The home has offered efficient care practice since first opening in 1988 and has undergone extensive refurbishment, with pleasing aesthetics and decorations complementing the service of professional carers.

A number of entertainment and activities are available to residents, who have their personal tastes respected and can welcome visits from loved ones at any time.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Teresa Taylor (Manager)

Local Authority / Social Services

Admission Criteria

  • Private and NHS
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (45)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (8)

Visiting

  • Visiting is open 24/7

Parking

  • Car Park available

The Shrubbery Reviews (44)

9.9

The Shrubbery has a Review Score of 9.9 (9.921) out of 10, based on 15 reviews in the last 2 years.
Over all time The Shrubbery has 44 reviews.

Overall Experience
  • 41
  • 3
  • 0
  • 0
  • 0
Date Published
  • 44
  • 5
  • 9
  • 15
  • 29
Reviewer Connection to The Shrubbery
  • 22
  • 8
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 44, showing 41-44
Review from Stephen B (Son of Resident) published on 26 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very attentive, and nothing is too much trouble. They care and want to do the best for all the people there. The manager is both kind, supportive and extremely professional. My mother is very clean, extremely well looked after. The food is of a good quality with choice and decent portions.
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Review from John H (Son of Resident) published on 27 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited The Shrubbery four times a week for the past three years. I have always found the staff helpful, cheerful and patient. Security is good. Quality of care is very good. Food is of a good quality with a great choice every day.
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Review from Linda S (Niece of Resident) published on 8 October 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle was admitted in January this year. We have found the staff to be excellent, caring and kind. The staffing levels are high and there is always someone on hand. The staff are obviously hand picked for their patience and understanding as nothing is too much trouble. Sometimes it must be
extremely difficult for them to cope with the situations presented to them but they do so, always smiling. The manager and her team deserve 10/10 for their care plan. I feel every resident is catered for on a one to one basis. It feels like home from home. Nothing is too much trouble. Well done
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Review from Julia N (Daughter-in-law of Resident) published on 15 September 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having to look for a care home for my mother in law has been a very worrying and sad time for all the family. But on finding The Shrubbery all that changed, we were greeted at the door by friendly staff and shown around the home by the head of care. Unlike the other care homes we have visited The Shrubbery
has a homely feel to it and we were instantly put at ease. The rooms are light, airy, and clean and decorated to a high standard. I especially like the way the corridors are decorated, with pictures of cats, London buses, red telephone boxes and a sensory wall for residents to touch and feel. There are plenty of fresh flowers around and window scenes of forests and beach views.
We were told when first looking at The Shrubbery, 'our home is your home', and we are certainly made to feel at home whenever we visit. It has a feel of one big happy family, the staff are always friendly and fun, and the residents all look content and happy.
My mother in law loves the food provided and we are able to join her for meals whenever we wish, there is always a great choice. We are offered cups of tea when we visit and the staff are always at hand to answer any questions and to help with mum if we want to take her for a walk outside.
My mother in law has parkinsons disease and since being at the Shrubbery her mobility has greatly improved, I believe this is due to the extra time the care staff take to assist with her with walking.
It is a great peace of mind to not have to worry about mum, and to know that she is getting the best care available. On my last visit she said ' I am glad I am home', as a family we can't ask for more than that! We would recommend this home to anyone looking for excellent care for a loved one, and would like to thank all the staff for making our mum feel so at home.
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Current Review Score: 9.9 (9.921)

Overview of Review Score

The Review Score of 9.9 (9.921) out of 10 for The Shrubbery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.921 for The Shrubbery is calculated as follows: ( (164 Excellents x 5) + (14 Goods x 4) ) ÷ 178 Ratings = 4.921
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Shrubbery is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Dec 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

Diana

Diana

Job Title: Deputy Manager Joined: 2022

Di has been back with the Shrubbery for over a year and a half. she loves travelling, especially to Egypt and has a large family with lots of Grandchildren.

Nikhil

Nikhil

Job Title: Senior Carer Joined: 2023

Nikhil has been at the Shrubbery since March this year. He likes socialising, movies and going to Church.

Bijoy

Bijoy

Job Title: Carer Joined: 2022

Bijoy has been at the Shrubbery for over a year and is transitioning into the Senior Carer role. He likes going to the gym and socialising.

Mariola

Mariola

Job Title: Carer Joined: 2020

Mariola has been with the Shrubbery for nearly four years. She has a young family likes doing arts and crafts in her spare time and loves cats.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Shrubbery to verify any information. View our terms and conditions. The Shrubbery has an Enhanced Service - more info.