Any required 1 to 1 hours (specific needs only) will be charged at £22 per hour. These are the April 2025-March 2026 fees to support the additional staff wage and overhead costs.
These prices are only a guideline, please contact Dovetail House Care Home to find out the exact price for your requirements.
Visiting is available at any time within daylight hours.
On site parking for a few cars but good road parking is usually available.
Dovetail House Care Home has a Review Score of 8.9 (8.875) out of 10, based on 3 reviews in the last 2 years. Over all time Dovetail House Care Home has 3 reviews.
Review from Elaine D (Niece of Resident) published on 12 August 2025
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Reply from Debbie Malone, Operations Director at Dovetail House Care Home
We thank you for your kind words. We strive to do our best for all our residents each with their individual needs. We hope to continue to work with you as a family way into the future.
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Review from J D (Sister of Resident) published on 14 May 2025
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Reply from Debbie Malone, Operations Director at Dovetail House Care Home
Thank you so much for your kind words! Your support means a lot to us. Your brother is loved dearly by everyone at Dovetail.
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Treated with Dignity
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Review from Michelle J (Sister of Resident) published on 14 May 2025
Submitted via Website •
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Reply from Debbie Malone, Operations Director at Dovetail House Care Home
Thank you for your kind words. We strive to provide the best care for each and every one of our residents.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 8.9 (8.875) out of 10 for Dovetail House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.875 for Dovetail House Care Home is calculated as follows: ( (28 Excellents x 5) + (4 Goods x 4) ) ÷ 32 Ratings = 4.875
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4 Points relating to the number of positive Reviews for Dovetail House Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4. 3 Positive Reviews ÷ 4 = 0.75
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 4 Mar 2020
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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dovetail House Care Home to verify any information. View our terms and conditions. Dovetail House Care Home has an Basic Service - more info.