Belvoir Vale, Nottingham, Nottinghamshire
Belvoir Vale, Nottingham, Nottinghamshire
Belvoir Vale, Nottingham, Nottinghamshire

Belvoir Vale is situated in Widmerpool, just off the A46 and is registered to provide residential and dementia residential care for up to 62 residents.

The home is designed as a care village incorporating three care homes in grounds of over two acres. The purpose built care homes are ground floor, with all bedrooms having en-suite facilities.

Belvoir Vale has a number of comfortable seating areas, dining rooms, a hair dressing salon and beautiful landscaped gardens. Rutland House is a dementia specialist wing and has a 'memory café', sweet shop and garden room, for residents and visitors to enjoy.

Belvoir Vale has an array of personalised and social activities for residents to participate in, along with good food, companionship and offering residents choice every step of the way.

Group: Maria Mallaband Care Group Ltd

Person in charge: Joanne Widdowson (Manager)

Local Authority / Social Services: Nottinghamshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 62 Service Users

Registered Care Categories*: Dementia • Learning Disability • Old Age

Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Down Syndrome • Hearing Impairment & Deafness • Parkinson's Disease • Stroke

Admission Information: No Smoking. Ages 50+.

Languages Spoken by Staff (other than English): Polish

Single Rooms: 50

Shared Rooms: 6

Rooms with ensuite WC: 56

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Belvoir Vale: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 Belvoir Vale has a Review Score of 9.1 (9.088)

The Review Score of 9.1 (maximum of 10) for Belvoir Vale is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Belvoir Vale in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.604 for Belvoir Vale is calculated as follows: ( (129 Excellents x 5) + (66 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 202 Ratings = 4.604

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.484 Points relating to the number of positive Reviews for Belvoir Vale is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12.4 positive Reviews (62 registered maximum number of service users ÷ 5). 6 Reviews ÷ 12.4 Target = 0.484

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    12
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Belvoir Vale?

  • Extremely LIKELY
    15
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Belvoir Vale

  • Daughter of Resident/Service User
    9
  • Sister of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • more

I have been very happy with the way Belvoir Vale Care Home have looked after my wife, particularly in that she was treated with dignity by all members of the home staff.
There appeared to be a happy atmosphere throughout the home.

How likely would you be to recommend Belvoir Vale? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

With my lovely mum being 90 years old and suffering from dementia and severe arthritis, caring for her at home was no longer an option and yet I needed to find the right place, where I felt confident that I could relax and know that mum would be safe, well cared for and happy. I knew when I walked into Belvoir Vale that this was the right place to bring my precious mum to live. It is all on one level and she had a pretty room where I was able to bring her own treasures. The food is all home cooked, laundry is done to an exacting standard. Staff are kind and cheerful, understanding my mum's sense of humour and quirky ways. There are lots of activities to fill the days and much fun is had by all. It's true to say they gave me my mum back so I was no longer just her carer.

How likely would you be to recommend Belvoir Vale? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister has been cared for at Belvoir Vale for 10 years 11 months until her death earlier this month. I cannot praise more highly the care received from all the staff including the cleaners, maintenance man, office staff as well as all the carers. It is more like a home and all the staff are very approachable and were concerned for me in addition to my sister's needs throughout her stay.
Despite being bedridden she was turned regularly and did not get bed sores, which says a great deal for the care she received. I cannot recommend it more highly.

How likely would you be to recommend Belvoir Vale? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Good to have dad assessed at home prior to respite, all lifestyle information given. On returning home dad had obviously hadn't been walking much as he was very stiff and both legs were swollen up to his knees. They were aware that dad lived as independently as possible but it appears that he had not been encouraged to mobilise. Dad reports that he had a lovely holiday and had enjoyed being looked after, perhaps a bit too well.

How likely would you be to recommend Belvoir Vale? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Francesca Walker, Sales & Marketing Coordinator at Belvoir Vale responded to this review on 06 Feb 2017:

Thank you for your kind review and we are so pleased that your father enjoyed his stay with us at Belvoir Vale. He did walk daily to the dining room and lounge areas, but also enjoyed his rest in an afternoon, which we had to respect his wishes. We would welcome a meeting with yourself to go over any concerns or issues you have raised.

My mother has been a resident for 14 years. She has been treated with care and kindness throughout this time. Her deterioration has been managed very professionally and her increasing needs are always met.
She cannot move or speak but is always treated with gentleness and smiles and her bodily needs are met unfailingly.

How likely would you be to recommend Belvoir Vale? Extremely Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

My mother has received fantastic care and attention while she was at Belvoir Vale at one of the most difficult times in her 93 years. There was never a problem, nothing was too much trouble and as a family we were looked after so well especially when Mum was so ill. all the staff were so caring in those six weeks that Mum was in the home. Without this care Mum would not be back in her home now. We cannot thank them enough.

How likely would you be to recommend Belvoir Vale? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I came to Belvoir Vale on discharge from hospital, for "convalescent" care, before returning home. On arrival, I was shown to my very pleasant room, offered a drink, shown all the facilities and the care assistant care buzzer. During my stay, I have been very impressed with the standard of care, food, cleanliness and overall service.
The care assistants are superb, kind and helpful. I feel confident now that I will be able to cope independently at home. The food was nourishing, tasty and well presented. Thank you to every single person involved.

How likely would you be to recommend Belvoir Vale? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother began the final part of her dementia journey at 'Belvoir Vale Care Home' on the 3rd December 2013. Sadly, mother passed away on Sunday 19th June 2016 peacefully and suffering no pain. Throughout the two and a half years of her stay, she has received the most wonderful care from the Management and staff there. She mentioned her dignity throughout and was given the utmost respect at all times. My brother and I will be indebted to 'Belvoir Vale Care Home' for the rest of our lives. Thank you all.

How likely would you be to recommend Belvoir Vale? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We chose Belvoir Vale where mum stood the best chance of being happy, and for the six years of her stay, we never thought otherwise. I like that the staff cared for not only mum, but her family too, in the way they interacted with us. Nothing was too much trouble for them - professional and caring. The end of life care was especially good. Mum always said the staff, all staff, should get a big pay rise! And I agree.

How likely would you be to recommend Belvoir Vale? Extremely Likely

Average Rating: 

 4.8 out of 5

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My sister had to move from hospital to a care home somewhat quickly and a friend suggested Belvoir Vale. My wife and I have no regrets about that decision. The home was purpose built, is functional and practical and has recently been updated. The key to the home is the staff who are patient and caring. As my sister succumbed to Dementia so the staff spent time dressing her and feeding her by hand. Although she became ill with cancer the staff continued caringly looking after her until she died at the home. Altogether she was a resident there for seven and a half years.

How likely would you be to recommend Belvoir Vale? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My dad has been a resident at Belvoir Vale for over 18 months. He has complex care needs and can be quite a challenge at times. The staff at Belvoir Vale have supported not only my dad but the whole family through this difficult period. My dads care has been exemplary and I can not fault it at any point during his time at this care home. He has now needed to move to a nursing home as his needs have increased and I miss visiting Belvoir Vale enormously. I would thoroughly recommend this care home on the experience I have had there.

How likely would you be to recommend Belvoir Vale? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Greatly relieved the home could take my parents at short notice. Always greeted by smiling, friendly staff who appear to enjoy their work. The staff call the doctor(GP) when necessary. We understand there will be an increase on fees from April, but have not personally been informed of this, we have power of attorney.

How likely would you be to recommend Belvoir Vale? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

We are pleased to see the number of agency staff has reduced as this provides continuity of care and promotes trust between staff and residents who struggle to remember names and faces. The staff are caring and treat mum with respect. The trips our are a welcome distraction though not easy to manage. Perhaps more could be made of the day rooms and the garden could made more accessible in the warmer months. The safety in the park has been improved by erecting a gate and fence which is a positive move.

How likely would you be to recommend Belvoir Vale? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Excellent care for my father and strong support and advice for myself at a very difficult time. Unfortunately accounts handling does not come close to this standard of service.

How likely would you be to recommend Belvoir Vale? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I have nothing but praise for this home. It is a 'home' not an institution. the staff are all caring, helpful and friendly, nothing is too much trouble and always a great support to both my sister and myself, not just the carers all the staff, cleaners, office staff and not to be forgotten the activities manager and workmen, ably led by the manager, who is always available. The buildings are well kept and comfortable giving a homely atmosphere and the gardens are delightful. I cannot recommend this home more highly.

How likely would you be to recommend Belvoir Vale? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I had a brother in Belvoir Vale for ten years and a sister twice in for 1 year and then 2 years, and my husband (who was terminally ill) for 2 weeks, all now deceased. I found the staff very caring in all ways, even beyond the calling of duty. Not only caring for patients but their relatives and well which I found most comforting.

How likely would you be to recommend Belvoir Vale? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother has now been a resident for 2 1/2 years. The individual care she is given remains superb. The staff continue to show her the concern and support she needs and make her life as much of a pleasure as is possible.

How likely would you be to recommend Belvoir Vale? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

No image found

Joanne Widdowson

Job Title: Care Manager

Joined: 2015

Description:

My name is Jo Widdowson and I am the Registered Care Manager at Belvoir Vale Care Home.

After working at Belvoir Vale for 13 years, I am delighted to have been appointed as the Registered Manager. I have many years of experience within the industry and I am passionate about Belvoir Vale Care Homes. I achieved my Level 5 Leadership and Management Qualification in 2013. I have a very much hands on approach and like to be involved directly with the Residents, Relatives and Staff on a daily basis backed up my excellent qualified experienced team.

I have lived in this area for all of my life and have strong connections with the Local Community which benefits me greatly in my role as Manager.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Belvoir Vale