Clipstone Hall & Lodge

Mansfield Road, Clipstone, Mansfield NG21 9FL
Review Us
9.8 77 Reviews
  • Clipstone Hall & Lodge, Mansfield
Welcome to Clipstone Hall & Lodge Care Home, located in the mining village of Clipstone. The purpose-built home is situated in the shadow of the Grade II listed colliery headstocks and just a short drive from Mansfield.

Each of the 90 ensuite bedrooms is furnished to a high standard offering Residents the chance to enjoy comfort and tranquillity.

At Clipstone Hall & Lodge providing independence and choice is very important.

Residents are encouraged to personalise their rooms with their own belongings to help them feel at home.

All Clipstone Hall residents are supported to live an active and fulfilled life. The person-centred care ethos puts residents' health and wellbeing central to everything providing a truly holistic care package.

The facilities at Clipstone Hall & Lodge allow residents to enjoy other everyday routines that promote independence, from using the communal lounges, enjoying the gardens and views to utilising the Beauty Salon or meeting friends for a drink in their own ‘York House Tavern’.      

There is a whole range of activities on offer including arts and crafts sessions, gardening, exercise classes, cinema nights, quizzes, musical performances, and pamper sessions. These activities are purposeful and full of self-worth. There is a great variety of activities to try, with new activities added frequently.

The in-house chefs will prepare exceptional food from fresh, seasonal produce that’s locally sourced where possible. Menus will include a mix of delicious and nutritious options including traditional classic meals, Residents’ favourites and exciting international cuisine.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £815
  • Self-Funded Residential Dementia Care: from £875
  • RESPITE Self-Funded Residential Care: from £815
  • RESPITE Self-Funded Residential Dementia Care: from £875

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

These prices are only a guideline, please contact Clipstone Hall & Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Bekki Barnett (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 64+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (89)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site Parking.

Clipstone Hall & Lodge Reviews (77)

9.8

Clipstone Hall & Lodge has a Review Score of 9.8 (9.772) out of 10, based on 24 reviews in the last 2 years.
Over all time Clipstone Hall & Lodge has 77 reviews.

Overall Experience
  • 66
  • 9
  • 1
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Date Published
  • 77
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  • 24
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Reviewer Connection to Clipstone Hall & Lodge
  • 26
  • 12
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  • 5
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Total of 77, showing 21-40
Review from S B (Daughter of Resident) published on 27 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff is very friendly and helpful and also very caring towards the residents, we couldn't have wished for better staff looking after our mother. The staff is also very understanding with the residents. The care home was also very clean and tidy and had lovely meals for the residents.
Reply from Paul Millar, Marketing Manager at Clipstone Hall & Lodge

Many thanks for taking the time to review our home. It was a privilege to care for your Mum. Your kind words are greatly appreciated and I will of course pass them on to the Clipstone family.

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Review from Julie R (Friend of Resident) published on 26 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I visit my friend in the home he is always well cared for by the friendly and efficient staff who have got to know him and his needs during his time there.
The home is always very clean and calm.
The food is excellent and when I have visited at meal times everyone seems to be enjoying it.
Reply from Paul Millar, Marketing Manager at Clipstone Hall & Lodge

Dear Julie, many thanks for taking the time to review our home. It is a pleasure to care for your friend. Your kind words are greatly appreciated and I will of course pass them on to the Clipstone family.

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Review from Julie B (Wife of Resident) published on 2 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, a positive experience. Great, caring staff. My husband is treated with dignity, no task is too small. I am treated with respect. Always informed about my husband's well-being. The staff are caring towards visiting loved ones and always available for a chat, a supportive shoulder to cry on and
a friendly face. Management are easy to approach and are sensitive to every aspect of my husband's and my care.
Reply from Paul Millar, Marketing Manager at Clipstone Hall & Lodge

Many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will pass them on to the Clipstone family.

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Review from Brian B (Husband of Resident) published on 28 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Myself, son and daughter can't speak highly enough for Clipstone Hall & Lodge who are currently caring for my wife. The staff are kind and friendly and the place is spotlessly clean. The food is varied and well cooked and the manager is always on hand to talk to. The rooms are very spacious and include
ensuites. A very good care home.
Reply from Paul Millar, Marketing Manager at Clipstone Hall & Lodge

Many thanks for taking the time to review our home. It is a pleasure to care for your wife. Your kind words are greatly appreciated and I will of course pass them on to the Clipstone family.

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Review from Karen M (Daughter of Resident) published on 25 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in this home for three years and is very happy. The staff look after my mum well and she is happy with all her meals. I always feel welcome when I visit and I leave knowing my mum is safe.
Reply from Paul Millar, Marketing Manager at Clipstone Hall & Lodge

Dear Karen,
Many thanks for taking the time to review our home. It is a pleasure to care for your mum. Your kind words are greatly appreciated and I will of course pass them on to the Clipstone family.

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Review from J L (Daughter of Resident) published on 24 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the service given by all staff.
Reply from Paul Millar, Marketing Manager at Clipstone Hall & Lodge

Many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will of course pass them on to the Clipstone family.

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Review from Barbara R (Friend of Resident) published on 18 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend only moved to Clipstone Hall & Lodge a couple of months ago. The move was made as smoothly as possible and everyone was so helpful. The carers all seem to be doing a good job and are so friendly. My friend has only mentioned a couple of times that he's had to wait a while for one to come when
he's buzzed. The manager had a meeting in June which was very informative. He said what he intended to do to improve and listened to friends' concerns. It was a good meeting.
Reply from Paul Millar, Marketing Manager at Clipstone Hall & Lodge

Dear Barbara, many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Your kind words are greatly appreciated and I will of course pass them on to the Clipstone Hall family.

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Review from Patricia C (Daughter of Resident) published on 11 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Your staff do a great job in sometimes difficult circumstances to make residents feel cared for and valued, they treat them with dignity and make family feel welcome at all times.
Reply from Paul Millar, Marketing Manager at Clipstone Hall & Lodge

Many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will of course pass them on to the Clipstone family.

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Review from L C (Daughter of Resident) published on 27 February 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
My mum went into Clipstone just over 4 years ago just before COVID struck. I was going to move her out, but very dissatisfied, obviously COVID came, had to leave her there, this morning I finally moved her out to a new care home, which for a 92-year-old with dementia is a big issue. The new manager
arrived nearly a year ago full of good intentions to make it a better place, but none of them materialised. It went into special measures and residents' families had to find out through reading the newspaper, disgusting. I would wholeheartedly not recommend Clipstone Hall and Lodge to anybody.
Reply from Paul Millar, Marketing Manager at Clipstone Hall & Lodge

Many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service.
I feel your comments regarding the management at the home are not only incorrect but unfair. The home was put into special measures in April 2022. The existing manager arrived in June 2022 and subsequently and quickly raised the standard at its re-inspection in September 2022 and was removed from its restrictions. We are saddened that you feel your experience at Clipstone Hall & Lodge was a negative one.

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Review from Maureen A (Sister of Resident) published on 21 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister became a resident here in November 2022. She's settled nicely and is happy and contented. Im happy with the care she is given, all staff are kind, caring and sympathetic to her needs. I know she is well looked after, she has regular meals and is warm and safe.
Reply from Paul Millar, Marketing Manager at Clipstone Hall & Lodge

Many thanks for taking the time to review our home. It is our pleasure to care for your sister. Your kind words are greatly appreciated and I will, of course, pass them on to the manager and the Clipstone colleagues.

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Review from Lynn L (Wife of Resident) published on 9 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot fault Clipstone Hall & Lodge. Excellent carers and great management. It's clean, bright and airy. Nothing is too much trouble. Home-cooked food. Good housekeeping-so clean. Entertainment programme and its like home from home.
Reply from Paul Millar, Marketing Manager at Clipstone Hall & Lodge

Dear Lynn,
Many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will of course pass them on to the Clipstone Hall family.

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Review from Jon K (Son of Resident) published on 30 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is a lovely place for my mum to stay, the staff are so kind and understanding, and it feels like nothing is too much trouble. The manager and the admin team are positive and have been both helpful and supportive of both my mother and our family during a time of real worry for us all.
Reply from Paul Millar, Marketing Manager at Clipstone Hall & Lodge

Dear Jon, Many thanks for taking the time to review our home. It is our pleasure to care for your mum. Your kind words are greatly appreciated and I will of course pass them on to the manager and the Clipstone Hall family.

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Review from Christine C (Wife of Resident) published on 19 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has always had the best care by all the lovely, dedicated carers and staff. They go above and beyond.
I met the new home manager this week and I found her lovely and very caring. I wish her well in her new post.
Reply from Paul Millar, Marketing Manager at Clipstone Hall & Lodge

Dear Christine, many thanks for taking the time to review our home, it is our pleasure to care for your husband. Your kind words are greatly appreciated and I will of course pass them on to the manager and the team at Clipstone Hall & Lodge.

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Review from M S (Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find that some people are born carers, some (few) are barely adequate.
Reply from Paul Millar, Marketing Manager at Clipstone Hall & Lodge

Many thanks for taking the time to review our home. All feedback is welcomed and continually allows us to develop our service. It is our pleasure to care for you and I will ensure that your comments are passed on to the manager and the team at Clipstone Hall.

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Review from S V (Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Have been a resident since July 2020, came in at the height of the pandemic which was dealt with extremely well in keeping us safe and well. My experience has been very good as I came in as an emergency. Everyone has shown kindness as it was a difficult situation when I first came. Much appreciated
how my dignity is importantly maintained.
Reply from Paul Millar, Marketing Manager at Clipstone Hall & Lodge

Many thanks for taking the time to review our home. All feedback is welcomed and continually allows us to develop our service. It is our pleasure to care for you and I will ensure that your kind comments are passed on to the manager and the team at Clipstone Hall.

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Review from Yvonne A (Daughter of Resident) published on 8 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been living at Clipstone Hall & Lodge Care Home since June, he has relaxed and fitted straight in. Every time I visit he is happy and content. The staff are always helpful, Dad moving was a big move for both of us but they have made his transition as smooth as possible and he is happy. Thank
you.
Reply from Paul Millar, Marketing Manager at Clipstone Hall & Lodge

Many thanks for taking the time to review our home. It is our pleasure to care for your dad and are delighted he has settled in so well. Your kind words are greatly appreciated and I will ensure that they are passed on to Emma and her team at Clipstone Hall and Lodge .

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Review from Pauline C (Friend of Resident) published on 5 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend asked me to go and look around Clipstone Hall and Lodge Care Home for her brother. On arrival, we were met by the home manager who took time with us to show around the home and explained everything. Her brother went into the home and has settled really well, the staff have been fantastic in
making him feel welcome and make him happy. Would definitely recommend the home.
Reply from Emma Hill, Home Manager at Clipstone Hall & Lodge

Many thanks for taking the time to leave a review for Clipstone Hall and Lodge, your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our home and staff to be friendly and caring. Kind regards.

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Review from Megan M (Friend of Resident) published on 7 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Clipstone Hall & Lodge is absolutely fantastic, I have a friend who is in the home and she loves it. We have seen a massive improvement in her since being there. She is always well looked after, clean and always well cared for. The home always smells clean.
The management team and carers can never
do enough for not only the residents but for all their families as well.
I cannot thank them enough.
Reply from Emma Hill, Home Manager at Clipstone Hall & Lodge

Many thanks for taking the time to leave a review for Clipstone Hall & Lodge; your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring. Kind regards.

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Review from Johanna D (Friend of Resident) published on 29 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank the staff enough for what they have done for my friend. Before going to the home she had become withdrawn now she is like her old self always smiling and chatty. We get to speak over video call where she tells me about all the activities she has joined in with and I get to visit her and
have a natter via their pod. I have found that the staff are friendly and approachable, I know I'm not family but we are close friends, known each other for years and it helps knowing she is safe and well looked after in a beautiful home.
Reply from Emma Hill, Home Manager at Clipstone Hall & Lodge

Many thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our home and staff to be friendly and caring. Kind regards.

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Review from Janet R (Daughter of Resident) published on 29 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Clipstone Hall and Lodge Care Home since February 2021 following a bad fall. I have been extremely happy with the care and attention she has received from all members of staff, who have treated her with kindness and dignity at all times since her arrival, and this has helped
her to settle in quickly to a new way of life with minimal disruption.
I would not hesitate to recommend this care home to anyone considering residential care for a loved one.
Reply from Shellene Armstrong, PA at Clipstone Hall & Lodge

Many thanks for your review and feedback for Clipstone Hall & Lodge Care Home.

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Current Review Score: 9.8 (9.772)

Overview of Review Score

The Review Score of 9.8 (9.772) out of 10 for Clipstone Hall & Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.772 for Clipstone Hall & Lodge is calculated as follows: ( (226 Excellents x 5) + (47 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 281 Ratings = 4.772
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Clipstone Hall & Lodge is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Jul 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

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