Clipstone Hall & Lodge

Mansfield Road, Clipstone, Mansfield NG21 9FL
Review Us
9.8 84 Reviews
  • Clipstone Hall & Lodge, Mansfield
Welcome to Clipstone Hall & Lodge Care Home, located in the mining village of Clipstone. The purpose-built home is situated in the shadow of the Grade II listed colliery headstocks and just a short drive from Mansfield.

Each of the 90 ensuite bedrooms is furnished to a high standard offering Residents the chance to enjoy comfort and tranquillity.

At Clipstone Hall & Lodge providing independence and choice is very important.

Residents are encouraged to personalise their rooms with their own belongings to help them feel at home.

All Clipstone Hall residents are supported to live an active and fulfilled life. The person-centred care ethos puts residents' health and wellbeing central to everything providing a truly holistic care package.

The facilities at Clipstone Hall & Lodge allow residents to enjoy other everyday routines that promote independence, from using the communal lounges, enjoying the gardens and views to utilising the Beauty Salon or meeting friends for a drink in their own ‘York House Tavern’.      

There is a whole range of activities on offer including arts and crafts sessions, gardening, exercise classes, cinema nights, quizzes, musical performances, and pamper sessions. These activities are purposeful and full of self-worth. There is a great variety of activities to try, with new activities added frequently.

The in-house chefs will prepare exceptional food from fresh, seasonal produce that’s locally sourced where possible. Menus will include a mix of delicious and nutritious options including traditional classic meals, Residents’ favourites and exciting international cuisine.
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Care Provided by Clipstone Hall & Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1400

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

These prices are only a guideline, please contact Clipstone Hall & Lodge to find out the exact price for your requirements.

Contact Clipstone Hall & Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Clipstone Hall & Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Bekki Barnett (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 64+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (89)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site Parking.

Clipstone Hall & Lodge Reviews (84)

9.8

Clipstone Hall & Lodge has a Review Score of 9.8 (9.758) out of 10, based on 29 reviews in the last 2 years.
Over all time Clipstone Hall & Lodge has 84 reviews.

Overall Experience
  • 71
  • 11
  • 1
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Date Published
  • 84
  • 9
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  • 29
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Reviewer Connection to Clipstone Hall & Lodge
  • 28
  • 12
  • 12
  • 5
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  • 4
  • 3
  • 2
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  • 1
  • 1
  • 1
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Total of 84, showing 61-80
Review from Susan S (Wife of Resident) published on 30 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was in for 2-weeks respite and settled so well he wanted to stay an extra week. He seems much calmer than he was at home and is eating well. Staff are always friendly and only too willing to chat about any concerns you may have and to give regular updates. Would be more than happy if his
stay was to become permanent that he remain at Clipstone.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated. I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring. Kind regards.
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Review from Sandra W (Friend of Resident) published on 27 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has been a resident at Clipstone Hall for around a year, she was very nervous at first when she went into a residential care home. I have to say she truly enjoys living at Clipstone Hall, the staff have gone that extra mile to ensure she settled in and spent time reassuring her and encouraging
her to join in the fantastic activities the care home offers, even during the COVID-19 outbreak she has spent time with the activities staff in the garden, planting flowers and doing arts and crafts. I would recommend this care home to everyone, the staff are truly outstanding and I can’t thank them enough for all their hard work.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated. I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring. It's great to hear that your friend is enjoying all the activities in the home. Kind regards.
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Review from Clive S (Relative of Resident) published on 24 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Clipstone Hall & Lodge is a very good home. Care staff always happy to help nothing is too much trouble. All the staff across the board are all truly amazing. I have a relative who's been in the home a year now and loves it and is so happy. I thank you all!
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring. Kind regards.
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Review from Olivia R (Granddaughter of Resident) published on 23 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
All carers are lovely and really helpful. They really make the resident settled and at home. The staff don’t make it feel like a care home they make it more like a holiday home and making every day different to entertain all residents and guests. Lovely people and a lovely place.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated. I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring. Kind regards.
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Review from Jack S (Grandson of Resident) published on 17 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandma has been at Clipstone Hall & Lodge for around 2 years now, the staff have always been very friendly and extremely kind, nothing is too much trouble. Over the past few months when the home has had restricted visitors due to the COVID-19 pandemic the staff have been outstanding, we have received
regular contact from them updating us on how my Grandma has been. Thank you for keeping her safe and the amazing work you all do.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated. I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring. Kind regards.
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Review from J L (Niece of Resident) published on 2 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Auntie has been a resident at the home for a year now. She is very happy. The care staff and management do a fantastic job and with what has happened in the last few months I cannot thank you enough for all you do. Amazing. Thank you all so much.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring.
Kind regards. Home Manager
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Review from John C (Friend of Resident) published on 25 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend of many years found her place at Clipstone Hall & Lodge earlier this year. The transformation in her has been remarkable. She has truly blossomed there. The staff have been welcoming and attended to her every need. The care shown to bring her out of herself has been outstanding. She has made
many friends among the staff and the residents. She particularly enjoys the activities and has both participated and assisted in their development. She is truly at home there.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring I am extremely pleased your friend enjoys the activities at the home. Kind regards.
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Review from Rikki L (Grandson of Resident) published on 24 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such an amazing home, couldn't wish for any better for the way they care for my grandmother. The activities that are always posted on Burlington, shows how much hard work and effort they out into there jobs.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring. Kind regards.
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Review from Doreen L (Daughter of Resident) published on 24 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Clipstone Hall & Lodge has a fantastic staff team and a lovely atmosphere, the activity staff member is amazing and always encourages my mum to join in with activities. The food is very nice and there is plenty of choices. My mum has been a resident at the home for a number of months and she is so happy
there. I am glad we decided on Clipstone Hall & Lodge, it's a comfort knowing my mum is safe and extremely well looked after.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring. It is also pleasing to hear that your Mum is enjoying the activities. Kind regards.
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Review from Lara B (Friend of Resident) published on 23 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the care home and all the staff enough, from the domestics to the management team, for the care and support given to my friend during the last few months especially during COVID-19. It has been hard not to come in and visit but knowing she is safe and is been well looked after by the
staff has been a great help and one less thing for us to worry about. The communication is good they ring with updates regularly to let us know how she is.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring. It is also pleasing to hear you are pleased with the communication between staff and yourself. Kind regards.
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Review from Taryn H (Granddaughter of Resident) published on 16 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My grandmother has always been happy here. They have lots of activities both internally and externally of the home which able residents are encouraged to take part in. I know favourites of my grandmothers are the local farm park bringing lambs, etc. and also some local nursery children who come and
visit! During the months of lockdown, I was kept up to date as to what was happening and the doctor who takes care of this area called me for an in-depth chat which I found very helpful and comforting. The food served is very good. Rooms are nice and the staff are friendly and very helpful.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our home and staff to be friendly and caring. It is also pleasing to hear you are pleased with the selection of good food. Kind regards.
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Review from Ian C (Son of Resident) published on 16 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving one’s parent to a care home is a very difficult decision to make. My family tried to look after Mum in her own home, with home support, for as long as we possibly could, but even with the best of intentions, we felt we really weren’t taking care of all her needs at all. As a consequence, her
physical and mental state simply deteriorated. So, we made the decision to move her into Clipstone Hall & Lodge, an impressive establishment already partly familiar to us via previous relatives.
Now under the ownership of Burlington Care Homes, the home continues to provide an impressive number of supporting features for the elderly. The carers themselves really live up to their name, whilst home managers keep me constantly informed about Mum’s welfare. Menus are excellent, hygiene standards are very high indeed, and there are a range of activities for residents to get involved with. Highly recommended.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our home and staff to be friendly and caring. It is also pleasing to hear you are pleased with the selection of good food and range of activities . Kind regards.
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Review from Karen K (Daughter of Resident) published on 16 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have found that care is better than we expected. The carers and staff are exceptional, not only offering kindness but also love. We are kept informed of anything that concerns Mother throughout the Covid situation. The home has been in regular contact.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our home and staff to be friendly and caring. Its very pleasing to hear that even during the Covid - 19 Pandemic you are happy with the communication from the staff and it has helped put your mind at rest. Kind regards.
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Review from Geraldine F (Niece of Resident) published on 16 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers and staff at Clipstone Lodge are both professional and caring. Nothing is too much trouble as they try to make a welcoming environment for the residents. They even set my aunt's hair after a shower. The food is good and the rooms well furnished. A big thank you to everyone who has gone above
and beyond during the Coronavirus outbreak.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our home and staff to be friendly and caring. It is also pleasing to hear you are pleased with the selection of good food and well furnished rooms. Kind regards.
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Review from Chris S (Son of Resident) published on 16 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Great staff, truly care for residents in their care.
My mother enjoys her time and is so happy being in a caring atmosphere. She really loves the attention and companionship from not only staff but other residents. Her quality of life in the later years has been enhanced by being in residential care
and Clipstone Hall and Lodge ticks a lot of boxes. During COVID-19 I haven’t been able to see my mother but I rest assured that she’s safe in the hands of competent, friendly caring staff.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our home and staff to be friendly and caring. Kind regards.
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Review from Maria F (Friend of Resident) published on 16 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Clipstone Lodge is a very nice homely place and our friend is very happy here.
All the staff are very helpful and friendly and keep us all updated on how our friend is progressing.
We are all very happy with the care that she receives there.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our home and staff to be friendly and caring. Kind regards.
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Review from Shaun (Grandson of Resident) published on 16 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad stayed at Clipstone Hall and Lodge, the staff were all fantastic and so caring, I can’t thank them enough for their kindness and support in looking after my grandad. The home is amazing and my grandad really enjoyed his stay, would recommend Clipstone Hall and Lodge to everyone.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our home and staff to be friendly and caring. It is also pleasing to hear you would recommend Clipstone Hall and Lodge. Kind regards.
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Review from Beverly S (Respite Resident) published on 16 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been for respite four times, in the last three years, she feels comfortable and is well looked after. I feel very happy to go away and leave her here.
Her dementia is worsening and if she has to go in full-time care I would be happy for her to go here.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our home and staff to be friendly and caring. Kind regards.
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Review from J P (Friend of Resident) published on 16 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is such a lovely place. The staff and management always keep you well informed. It is such a worrying time but they are doing everything to ease our worries. My friend is so well looked after and us so comfortable. The rooms are so homely and always clean.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our home and staff to be friendly and caring. Kind regards.
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Review from Laura S (Granddaughter of Resident) published on 16 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care home, my nan has dementia and poor mobility, she no longer can physically come on holiday with us anymore. We use Clipstone Lodge whilst we go away and they are absolutely amazing, she comes home smiling and loves staying there. The staff and care home manager can't do enough for her
or us.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our home and staff to be friendly and caring. Kind regards.
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Current Review Score: 9.8 (9.758)

Overview of Review Score

The Review Score of 9.8 (9.758) out of 10 for Clipstone Hall & Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.758 for Clipstone Hall & Lodge is calculated as follows: ( (273 Excellents x 5) + (58 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 343 Ratings = 4.758
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Clipstone Hall & Lodge is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Jul 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

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Awards / Recognitions (1)

Meet the Team (0)

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