Clipstone Hall & Lodge

Mansfield Road, Clipstone, Mansfield NG21 9FL
Review Us
9.8 77 Reviews
  • Clipstone Hall & Lodge, Mansfield
Welcome to Clipstone Hall & Lodge Care Home, located in the mining village of Clipstone. The purpose-built home is situated in the shadow of the Grade II listed colliery headstocks and just a short drive from Mansfield.

Each of the 90 ensuite bedrooms is furnished to a high standard offering Residents the chance to enjoy comfort and tranquillity.

At Clipstone Hall & Lodge providing independence and choice is very important.

Residents are encouraged to personalise their rooms with their own belongings to help them feel at home.

All Clipstone Hall residents are supported to live an active and fulfilled life. The person-centred care ethos puts residents' health and wellbeing central to everything providing a truly holistic care package.

The facilities at Clipstone Hall & Lodge allow residents to enjoy other everyday routines that promote independence, from using the communal lounges, enjoying the gardens and views to utilising the Beauty Salon or meeting friends for a drink in their own ‘York House Tavern’.      

There is a whole range of activities on offer including arts and crafts sessions, gardening, exercise classes, cinema nights, quizzes, musical performances, and pamper sessions. These activities are purposeful and full of self-worth. There is a great variety of activities to try, with new activities added frequently.

The in-house chefs will prepare exceptional food from fresh, seasonal produce that’s locally sourced where possible. Menus will include a mix of delicious and nutritious options including traditional classic meals, Residents’ favourites and exciting international cuisine.
Show Clipstone Hall & Lodge on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £815
  • Self-Funded Residential Dementia Care: from £875
  • RESPITE Self-Funded Residential Care: from £815
  • RESPITE Self-Funded Residential Dementia Care: from £875

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

These prices are only a guideline, please contact Clipstone Hall & Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Bekki Barnett (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 64+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (89)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site Parking.

Clipstone Hall & Lodge Reviews (77)

9.8

Clipstone Hall & Lodge has a Review Score of 9.8 (9.772) out of 10, based on 24 reviews in the last 2 years.
Over all time Clipstone Hall & Lodge has 77 reviews.

Overall Experience
  • 66
  • 9
  • 1
  • 0
  • 1
Date Published
  • 77
  • 6
  • 17
  • 24
  • 53
Reviewer Connection to Clipstone Hall & Lodge
  • 26
  • 12
  • 11
  • 5
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 77, showing 41-60
Review from Caroline G (Daughter of Resident) published on 21 June 2021 Submitted via Website • Report
Overall Experience 3.0 out of 5
Had a visit on Saturday with my lovely mum who has been in Clipstone Hall and Lodge for over a year now. I was very unhappy to find mum with long dirty fingernails. It looked like faeces caked under her nails. Later that day I found out mum has had E-coli. The home did not inform me of this, although
I am one of the family contacts. She has been poorly for a few weeks now. It breaks my heart to see mum this way, she deserves a lot better. All it would have taken was staff to have made sure she was clean, it's basic care that is not being given. We asked to trust in these people to care for our dear loved ones and I don't feel some even have a caring bone in their body. To some, it is just a job.
Reply from Emma Hill, Home Manager at Clipstone Hall & Lodge

At Burlington Care we pride ourselves on delivering high-quality care along with being open and honest, I would like to assure you that any concerns raised in regards to the quality of care are taken very seriously and investigated by the management team. I have an open-door policy and would like to encourage you to please contact me with any concerns you may have in the future. I would like to personally assure you that the staff at Clipstone Hall and Lodge are extremely caring and compassionate, they go above and beyond their job role on a daily basis. Please don’t hesitate to contact me if you would like to discuss any concerns in the future on 0162363610 or manager@clipstonecare.co.uk. Thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David P (Son of Resident) published on 18 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was accepted as an emergency, the team made her very welcome and really looked after her. We were able to make this a permanent home for her, which we and my mum were very happy about. Even though the pandemic, everyone has made every effort to keep my mum safe and let us visit.
Reply from Emma Hill, Home Manager at Clipstone Hall & Lodge

Many thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our home and staff to be friendly and caring.
Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anne W (Daughter of Resident) published on 8 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is currently at Clipstone Hall & Lodge on respite (and hopefully permanently) after an increase of falls at home, and due to her no longer feeling safe in her home. Since she has been there I have visited her not only in the designated visitors pod but also in house following lateral flow testing
and by following PPE guidelines. The care staff have made her feel at home and safe and she now refers to Clipstone Hall & Lodge as ‘home’. She has been socialising with the other residents and carers and after over a year of shielding and having little contact with anyone she is the happiest I have seen her for a long time especially as she is such a social individual. The care staff keep me updated with what is going on, and I have spoken to her on the phone most days, and even FaceTimed her with the help of one of the carers. She is enjoying the activities that she is participating in, and has nothing but praise for the food which is being served too.
Reply from Emma Hill, Home Manager at Clipstone Hall & Lodge

Many thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our home and staff to be friendly and caring. I am extremely pleased your Mum enjoys the activities at the home. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret C (Wife of Resident) published on 7 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very obliging and very friendly staff, nothing is too much trouble. Excellent service throughout. I have no complaints. Situated on the outskirts of Clipstone with easy access to a car park. My husband is very settled there.
Reply from Emma Hill, Home Manager at Clipstone Hall & Lodge

Many thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated. I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet P (Daughter of Resident) published on 22 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Clipstone Hall & Lodge for 3 years now and from the very beginning, it has been like home not only for my mum but for me too! Every single member of staff is kind, caring and friendly. The pandemic has been a difficult time for everyone, throughout all this I have been kept up to
date with everything that has involved my mum, this has been greatly appreciated by me and my family. Before Covid I was a very regular visitor to the home, although I obviously missed my mum I was comfortable in the knowledge that she was being well looked after not just physically but loved too. The atmosphere in the home is always very pleasant and welcoming and nothing is too much trouble should you have a concern or query. I wouldn’t hesitate for a second to recommend Clipstone Hall & Lodge to anyone. Thank you to everyone.
Reply from Emma Hill, Home Manager at Clipstone Hall & Lodge

Many thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated. I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ann-Marie W (Daughter of Resident) published on 26 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Clipstone Hall and Lodge are fantastic. Communication has been wonderful during this very difficult time. They have been really supportive and made sure that Mum has everything she needs. They have been very good at letting me know how Mum is, even passing her the phone for a chat. They have helped
me through a very difficult time as well, always willing to lend an ear. They go above and beyond. I am really looking forward to a time when we can have 'proper' visits, without the perspex. But the pod and video calls will get us through.
Reply from Emma Hill, Home Manager at Clipstone Hall & Lodge

Many thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated. I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring and I am glad you enjoy your pod visits.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carolyn (Daughter of Resident) published on 10 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the manager and her team enough for the excellent care they have given my Mum in such difficult circumstances this year. Everyone is very approachable and professional and I would definitely recommend Clipstone Hall and Lodge to any other families needing care for their loved ones.
Reply from Emma Hill, Home Manager at Clipstone Hall & Lodge

Many thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated. I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K E (Son of Resident) published on 23 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The best care home in England.
Reply from Emma Hill, Home Manager at Clipstone Hall & Lodge

Many thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated. I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Keith P (Husband of Resident) published on 23 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Speaking as my wife's husband I cannot speak highly enough about my wife's stay at Clipstone Hall after multiple fractures. It is equally as good as a five-star hotel.
Reply from Emma Hill, Home Manager at Clipstone Hall & Lodge

Many thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated. I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K H (Daughter of Resident) published on 7 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved to Clipstone Lodge about six months ago. The carers have taken really good care of her and she is very happy there. The management are always helpful and caring. It was a hard decision to let Mum live there as she used to be so independent but she has settled in really well and our family
are so grateful to the staff.
Reply from Emma Hill, Home Manager at Clipstone Hall & Lodge

Many thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated. I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gail S (Granddaughter of Resident) published on 6 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad went into respite three weeks ago now. He was only going in for two weeks as planned and he loved it that much, he wanted to stay an extra week. I highly recommend this care home to anybody who has mixed decisions for any family member of their own who is looking around. The home care manager
has gone above and beyond for us and my grandad along with all her staff. They’ve all made us feel at ease knowing that my grandad is safe and being very well looked after in the hands of their care. They’ve always phoned to let us know if he needed anything. I’ll be more than happy if my grandad decided to stay here permanently. They welcome you with open arms and make you feel like you're at home. Thank you, Clipstone Lodge and Hall, for all you’re doing and the help you are providing for us and my grandad, you're amazing!
Reply from Emma Hill, Home Manager at Clipstone Hall & Lodge

Many thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated. I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring. So pleased your Grandad enjoyed his stay with us at Clipstone, kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jake S (Grandson of Resident) published on 4 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma has been in here for a couple of months now. She began to be a resident though lockdown, which was a very difficult time for everyone. However, the staff were incredible and made my grandma feel at home. She is so settled and happy now getting the right care that she deserves. They don’t
make it feel like a typical ‘care home’, they make every day different and enjoyable. What more could we ask for! 5-star rating to all the staff! A credit to you all.
Reply from Emma Hill, Home Manager at Clipstone Hall & Lodge

Many thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated. I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alison B (Daughter of Resident) published on 31 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
These are difficult times for everyone at the moment. How many of us have been watching the care home crisis unfold alongside the Coronavirus epidemic, fearful for our loved ones in care? At Clipstone Hall & Lodge, all the staff, ably led by the manager, have done the utmost to create a safe and peaceful
haven for residents. As a family, we are beyond grateful for all your love and care of our dear Mum and would like to thank you for your tireless attempts to keep going when the going got tough! You took the time to give us regular updates, making Skype calls available when face to face contact was lost, and the telephone could always be put to an ear to allay fears. You have all been complete stars throughout this time. Thank you!
Reply from Emma Hill, Home Manager at Clipstone Hall & Lodge

Many thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated. I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan S (Wife of Resident) published on 30 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was in for 2-weeks respite and settled so well he wanted to stay an extra week. He seems much calmer than he was at home and is eating well. Staff are always friendly and only too willing to chat about any concerns you may have and to give regular updates. Would be more than happy if his
stay was to become permanent that he remain at Clipstone.
Reply from Emma Hill, Home Manager at Clipstone Hall & Lodge

Many thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated. I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sandra W (Friend of Resident) published on 27 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has been a resident at Clipstone Hall for around a year, she was very nervous at first when she went into a residential care home. I have to say she truly enjoys living at Clipstone Hall, the staff have gone that extra mile to ensure she settled in and spent time reassuring her and encouraging
her to join in the fantastic activities the care home offers, even during the COVID-19 outbreak she has spent time with the activities staff in the garden, planting flowers and doing arts and crafts. I would recommend this care home to everyone, the staff are truly outstanding and I can’t thank them enough for all their hard work.
Reply from Emma Hill, Home Manager at Clipstone Hall & Lodge

Many thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated. I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring. It's great to hear that your friend is enjoying all the activities in the home. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Clive S (Relative of Resident) published on 24 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Clipstone Hall & Lodge is a very good home. Care staff always happy to help nothing is too much trouble. All the staff across the board are all truly amazing. I have a relative who's been in the home a year now and loves it and is so happy. I thank you all!
Reply from Emma Hill, Home Manager at Clipstone Hall & Lodge

Many thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Olivia R (Granddaughter of Resident) published on 23 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
All carers are lovely and really helpful. They really make the resident settled and at home. The staff don’t make it feel like a care home they make it more like a holiday home and making every day different to entertain all residents and guests. Lovely people and a lovely place.
Reply from Emma Hill, Home Manager at Clipstone Hall & Lodge

Many thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated. I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jack S (Grandson of Resident) published on 17 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandma has been at Clipstone Hall & Lodge for around 2 years now, the staff have always been very friendly and extremely kind, nothing is too much trouble. Over the past few months when the home has had restricted visitors due to the COVID-19 pandemic the staff have been outstanding, we have received
regular contact from them updating us on how my Grandma has been. Thank you for keeping her safe and the amazing work you all do.
Reply from Emma Hill, Home Manager at Clipstone Hall & Lodge

Many thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated. I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J L (Niece of Resident) published on 2 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Auntie has been a resident at the home for a year now. She is very happy. The care staff and management do a fantastic job and with what has happened in the last few months I cannot thank you enough for all you do. Amazing. Thank you all so much.
Reply from Emma Hill, Home Manager at Clipstone Hall & Lodge

Many thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring.
Kind regards. Home Manager

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John C (Friend of Resident) published on 25 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend of many years found her place at Clipstone Hall & Lodge earlier this year. The transformation in her has been remarkable. She has truly blossomed there. The staff have been welcoming and attended to her every need. The care shown to bring her out of herself has been outstanding. She has made
many friends among the staff and the residents. She particularly enjoys the activities and has both participated and assisted in their development. She is truly at home there.
Reply from Emma Hill, Home Manager at Clipstone Hall & Lodge

Many thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring I am extremely pleased your friend enjoys the activities at the home. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.772)

Overview of Review Score

The Review Score of 9.8 (9.772) out of 10 for Clipstone Hall & Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.772 for Clipstone Hall & Lodge is calculated as follows: ( (226 Excellents x 5) + (47 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 281 Ratings = 4.772
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Clipstone Hall & Lodge is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Jul 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Clipstone Hall & Lodge to verify any information. View our terms and conditions. Clipstone Hall & Lodge has an Enhanced Service - more info.