Clipstone Hall & Lodge

Mansfield Road, Clipstone, Mansfield NG21 9FL
Review Us
9.8 87 Reviews
  • Clipstone Hall & Lodge, Mansfield
Welcome to Clipstone Hall & Lodge Care Home, located in the mining village of Clipstone. The purpose-built home is situated in the shadow of the Grade II listed colliery headstocks and just a short drive from Mansfield.

Each of the 90 ensuite bedrooms is furnished to a high standard offering Residents the chance to enjoy comfort and tranquillity.

At Clipstone Hall & Lodge providing independence and choice is very important.

Residents are encouraged to personalise their rooms with their own belongings to help them feel at home.

All Clipstone Hall residents are supported to live an active and fulfilled life. The person-centred care ethos puts residents' health and wellbeing central to everything providing a truly holistic care package.

The facilities at Clipstone Hall & Lodge allow residents to enjoy other everyday routines that promote independence, from using the communal lounges, enjoying the gardens and views to utilising the Beauty Salon or meeting friends for a drink in their own ‘York House Tavern’.      

There is a whole range of activities on offer including arts and crafts sessions, gardening, exercise classes, cinema nights, quizzes, musical performances, and pamper sessions. These activities are purposeful and full of self-worth. There is a great variety of activities to try, with new activities added frequently.

The in-house chefs will prepare exceptional food from fresh, seasonal produce that’s locally sourced where possible. Menus will include a mix of delicious and nutritious options including traditional classic meals, Residents’ favourites and exciting international cuisine.
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Care Provided by Clipstone Hall & Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1400

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

The price(s) shown are provided by the care home. Contact Clipstone Hall & Lodge for full pricing details and T&Cs.

Contact Clipstone Hall & Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Clipstone Hall & Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Bekki Barnett (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 64+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (89)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site Parking.

Clipstone Hall & Lodge Reviews (87)

9.8

Clipstone Hall & Lodge has a Review Score of 9.8 (9.776) out of 10, based on 32 reviews in the last 2 years.
Over all time Clipstone Hall & Lodge has 87 reviews.

Overall Experience
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  • 11
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Date Published
  • 87
  • 10
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  • 32
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Reviewer Connection to Clipstone Hall & Lodge
  • 28
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  • 6
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Total of 87, showing 41-60
Review from Maureen A (Sister of Resident) published on 21 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister became a resident here in November 2022. She's settled nicely and is happy and contented. Im happy with the care she is given, all staff are kind, caring and sympathetic to her needs. I know she is well looked after, she has regular meals and is warm and safe.
Reply from Paul Millar, Marketing Manager at Clipstone Hall & LodgeMany thanks for taking the time to review our home. It is our pleasure to care for your sister. Your kind words are greatly appreciated and I will, of course, pass them on to the manager and the Clipstone colleagues.
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Review from Jon K (Son of Resident) published on 30 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is a lovely place for my mum to stay, the staff are so kind and understanding, and it feels like nothing is too much trouble. The manager and the admin team are positive and have been both helpful and supportive of both my mother and our family during a time of real worry for us all.
Reply from Paul Millar, Marketing Manager at Clipstone Hall & LodgeDear Jon, Many thanks for taking the time to review our home. It is our pleasure to care for your mum. Your kind words are greatly appreciated and I will of course pass them on to the manager and the Clipstone Hall family.
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Review from Christine C (Wife of Resident) published on 19 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has always had the best care by all the lovely, dedicated carers and staff. They go above and beyond.
I met the new home manager this week and I found her lovely and very caring. I wish her well in her new post.
Reply from Paul Millar, Marketing Manager at Clipstone Hall & LodgeDear Christine, many thanks for taking the time to review our home, it is our pleasure to care for your husband. Your kind words are greatly appreciated and I will of course pass them on to the manager and the team at Clipstone Hall & Lodge.
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Review from M S (Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find that some people are born carers, some (few) are barely adequate.
Reply from Paul Millar, Marketing Manager at Clipstone Hall & LodgeMany thanks for taking the time to review our home. All feedback is welcomed and continually allows us to develop our service. It is our pleasure to care for you and I will ensure that your comments are passed on to the manager and the team at Clipstone Hall.
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Review from S V (Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Have been a resident since July 2020, came in at the height of the pandemic which was dealt with extremely well in keeping us safe and well. My experience has been very good as I came in as an emergency. Everyone has shown kindness as it was a difficult situation when I first came. Much appreciated
how my dignity is importantly maintained.
Reply from Paul Millar, Marketing Manager at Clipstone Hall & LodgeMany thanks for taking the time to review our home. All feedback is welcomed and continually allows us to develop our service. It is our pleasure to care for you and I will ensure that your kind comments are passed on to the manager and the team at Clipstone Hall.
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Review from Yvonne A (Daughter of Resident) published on 8 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been living at Clipstone Hall & Lodge Care Home since June, he has relaxed and fitted straight in. Every time I visit he is happy and content. The staff are always helpful, Dad moving was a big move for both of us but they have made his transition as smooth as possible and he is happy. Thank
you.
Reply from Paul Millar, Marketing Manager at Clipstone Hall & LodgeMany thanks for taking the time to review our home. It is our pleasure to care for your dad and are delighted he has settled in so well. Your kind words are greatly appreciated and I will ensure that they are passed on to Emma and her team at Clipstone Hall and Lodge .
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Review from Pauline C (Friend of Resident) published on 5 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend asked me to go and look around Clipstone Hall and Lodge Care Home for her brother. On arrival, we were met by the home manager who took time with us to show around the home and explained everything. Her brother went into the home and has settled really well, the staff have been fantastic in
making him feel welcome and make him happy. Would definitely recommend the home.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall and Lodge, your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our home and staff to be friendly and caring. Kind regards.
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Review from Megan M (Friend of Resident) published on 7 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Clipstone Hall & Lodge is absolutely fantastic, I have a friend who is in the home and she loves it. We have seen a massive improvement in her since being there. She is always well looked after, clean and always well cared for. The home always smells clean.
The management team and carers can never
do enough for not only the residents but for all their families as well.
I cannot thank them enough.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge; your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring. Kind regards.
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Review from Johanna D (Friend of Resident) published on 29 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank the staff enough for what they have done for my friend. Before going to the home she had become withdrawn now she is like her old self always smiling and chatty. We get to speak over video call where she tells me about all the activities she has joined in with and I get to visit her and
have a natter via their pod. I have found that the staff are friendly and approachable, I know I'm not family but we are close friends, known each other for years and it helps knowing she is safe and well looked after in a beautiful home.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our home and staff to be friendly and caring. Kind regards.
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Review from Janet R (Daughter of Resident) published on 29 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Clipstone Hall and Lodge Care Home since February 2021 following a bad fall. I have been extremely happy with the care and attention she has received from all members of staff, who have treated her with kindness and dignity at all times since her arrival, and this has helped
her to settle in quickly to a new way of life with minimal disruption.
I would not hesitate to recommend this care home to anyone considering residential care for a loved one.
Reply from Shellene Armstrong, PA at Clipstone Hall & LodgeMany thanks for your review and feedback for Clipstone Hall & Lodge Care Home.
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Review from Caroline G (Daughter of Resident) published on 21 June 2021 Submitted via Website • Report
Overall Experience 3.0 out of 5
Had a visit on Saturday with my lovely mum who has been in Clipstone Hall and Lodge for over a year now. I was very unhappy to find mum with long dirty fingernails. It looked like faeces caked under her nails. Later that day I found out mum has had E-coli. The home did not inform me of this, although
I am one of the family contacts. She has been poorly for a few weeks now. It breaks my heart to see mum this way, she deserves a lot better. All it would have taken was staff to have made sure she was clean, it's basic care that is not being given. We asked to trust in these people to care for our dear loved ones and I don't feel some even have a caring bone in their body. To some, it is just a job.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeAt Burlington Care we pride ourselves on delivering high-quality care along with being open and honest, I would like to assure you that any concerns raised in regards to the quality of care are taken very seriously and investigated by the management team. I have an open-door policy and would like to encourage you to please contact me with any concerns you may have in the future. I would like to personally assure you that the staff at Clipstone Hall and Lodge are extremely caring and compassionate, they go above and beyond their job role on a daily basis. Please don’t hesitate to contact me if you would like to discuss any concerns in the future on 0162363610 or manager@clipstonecare.co.uk. Thank you.
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Review from David P (Son of Resident) published on 18 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was accepted as an emergency, the team made her very welcome and really looked after her. We were able to make this a permanent home for her, which we and my mum were very happy about. Even though the pandemic, everyone has made every effort to keep my mum safe and let us visit.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our home and staff to be friendly and caring.
Kind regards.
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Review from Anne W (Daughter of Resident) published on 8 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is currently at Clipstone Hall & Lodge on respite (and hopefully permanently) after an increase of falls at home, and due to her no longer feeling safe in her home. Since she has been there I have visited her not only in the designated visitors pod but also in house following lateral flow testing
and by following PPE guidelines. The care staff have made her feel at home and safe and she now refers to Clipstone Hall & Lodge as ‘home’. She has been socialising with the other residents and carers and after over a year of shielding and having little contact with anyone she is the happiest I have seen her for a long time especially as she is such a social individual. The care staff keep me updated with what is going on, and I have spoken to her on the phone most days, and even FaceTimed her with the help of one of the carers. She is enjoying the activities that she is participating in, and has nothing but praise for the food which is being served too.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our home and staff to be friendly and caring. I am extremely pleased your Mum enjoys the activities at the home. Kind regards.
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Review from Margaret C (Wife of Resident) published on 7 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very obliging and very friendly staff, nothing is too much trouble. Excellent service throughout. I have no complaints. Situated on the outskirts of Clipstone with easy access to a car park. My husband is very settled there.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated. I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring.
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Review from Janet P (Daughter of Resident) published on 22 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Clipstone Hall & Lodge for 3 years now and from the very beginning, it has been like home not only for my mum but for me too! Every single member of staff is kind, caring and friendly. The pandemic has been a difficult time for everyone, throughout all this I have been kept up to
date with everything that has involved my mum, this has been greatly appreciated by me and my family. Before Covid I was a very regular visitor to the home, although I obviously missed my mum I was comfortable in the knowledge that she was being well looked after not just physically but loved too. The atmosphere in the home is always very pleasant and welcoming and nothing is too much trouble should you have a concern or query. I wouldn’t hesitate for a second to recommend Clipstone Hall & Lodge to anyone. Thank you to everyone.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated. I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring.
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Review from Ann-Marie W (Daughter of Resident) published on 26 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Clipstone Hall and Lodge are fantastic. Communication has been wonderful during this very difficult time. They have been really supportive and made sure that Mum has everything she needs. They have been very good at letting me know how Mum is, even passing her the phone for a chat. They have helped
me through a very difficult time as well, always willing to lend an ear. They go above and beyond. I am really looking forward to a time when we can have 'proper' visits, without the perspex. But the pod and video calls will get us through.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated. I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring and I am glad you enjoy your pod visits.
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Review from Carolyn (Daughter of Resident) published on 10 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the manager and her team enough for the excellent care they have given my Mum in such difficult circumstances this year. Everyone is very approachable and professional and I would definitely recommend Clipstone Hall and Lodge to any other families needing care for their loved ones.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated. I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring.
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Review from K E (Son of Resident) published on 23 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The best care home in England.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated. I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring.
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Review from Keith P (Husband of Resident) published on 23 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Speaking as my wife's husband I cannot speak highly enough about my wife's stay at Clipstone Hall after multiple fractures. It is equally as good as a five-star hotel.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated. I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring.
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Review from K H (Daughter of Resident) published on 7 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved to Clipstone Lodge about six months ago. The carers have taken really good care of her and she is very happy there. The management are always helpful and caring. It was a hard decision to let Mum live there as she used to be so independent but she has settled in really well and our family
are so grateful to the staff.
Reply from Emma Hill, Home Manager at Clipstone Hall & LodgeMany thanks for taking the time to leave a review for Clipstone Hall & Lodge, your positive feedback is greatly appreciated. I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you find our home and staff to be friendly and caring. Kind regards.
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Current Review Score: 9.8 (9.776)

Overview of Review Score

The Review Score of 9.8 (9.776) out of 10 for Clipstone Hall & Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.776 for Clipstone Hall & Lodge is calculated as follows: ( (307 Excellents x 5) + (60 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 379 Ratings = 4.776
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Clipstone Hall & Lodge is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Jul 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Rebecca

Rebecca Barnett

Job Title: Care Home Manager Joined: 2023

Rebecca is a dedicated and experienced Registered Home Manager at Clipstone Hall & Lodge, bringing over 20 years of expertise in the care sector. Throughout her career, she has held a variety of roles that have shaped her strong leadership skills and deep understanding of high-quality care delivery.


Rebecca is passionate about providing exceptional, person-centred care that respects the individuality, dignity, and needs of every resident. She is particularly committed to advancing standards within the sector and takes pride in driving continuous improvement across all aspects of care.


With a strong focus on dementia care, Rebecca works proactively to enhance the quality of life for those living with dementia, ensuring that care approaches are compassionate, innovative, and tailored to each individual. Her commitment to excellence and her hands-on leadership style make her a valued and inspiring figure within her team and the wider care community.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Clipstone Hall & Lodge to verify any information. View our terms and conditions. Clipstone Hall & Lodge has an Enhanced Service - more info.