Copper Beeches

138 High Street, Collingham, Newark-on-Trent NG23 7NH
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3 Reviews
  • Copper Beeches, Newark-on-Trent
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Care Provided by Copper Beeches

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in Charge

  • Ann Newman (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (20)

Visiting

  • The home has no restrictions around family visiting their loved ones except at mealtimes, unless the visitor has planned to eat with their loved one in the home.

Parking

  • There is parking outside the home.

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Copper Beeches Reviews (3)

Over all time Copper Beeches has 3 reviews.

Overall Experience
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  • 2
  • 1
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Date Published
  • 3
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  • 3
Reviewer Connection to Copper Beeches
  • 2
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Total of 3, showing 1-3
Review from Sheila W (Resident) assisted by family/friend published on 12 January 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I have been a resident of Copper Beeches since May 2022. Overall, I am very satisfied with my care. I have Parkinson's; therefore, my mobility is limited, and the staff understand my condition and the importance of medication timing. The only thing I am not totally happy with is the variety of times
the staff get me up in the mornings, any time between 8 and 10? Generally, the staff are very good.
Reply from Allen Heath, Managing Director at Copper Beeches
It is regretful that you should feel that way regarding the time you get out of bed, however, you are asked every day about the time you get up, and you get up when you wish. We are not regime or task…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carol C (Daughter of Resident) published on 5 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The turnover of staff is worrying. Hopefully, new management might help. As a daughter of a wonderful 100-year-old lady, I have concerns that the central heating is not working. My other concern is no communication. I need to be informed when there are any problems with mum, not after an event.
Reply from Allen Heath, Managing Director at Copper Beeches
At the time of writing this review, the heating had been working for 2 days, and you had visited during that time. The heating system had a complete failure however we were able to maintain a…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L W (Daughter of Resident) published on 12 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been a resident now for six months. The care she receives is consistently good. She has a lovely room, and when receiving personal care, she is treated with dignity and kindness. The staff work well as a team and communicate with the family. Mum enjoys all the food, stating it is tasty and varied.
The home offers activities which help Mum's dexterity. Overall, a well-run home with excellent care.
Reply from Lin Amos, Manager at Copper Beeches
Thank you for taking the time to complete the review card. Your mum is a part of the Copper Beeches family. Thank you again for your support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Dec 2024

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Copper Beeches

What types of Care is Copper Beeches registered for?

Older Person Care, Dementia, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Copper Beeches have?

There are 20 Single Rooms.

What are the Facilities & Services at Copper Beeches?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Copper Beeches to the centre of Newark-on-Trent?

5.6 mile(s) as the crow flies, distance by road may be significantly further.

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