Station Road, East Leake, Loughborough LE12 6LQ
Owner: W J Yapp Bequest
Person in charge: Sharon Smith (Registered Manager)
Local Authority / Social Services: Nottinghamshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 31 Service Users
Registered Care Categories*: Old Age
Admission Information: Any one over the age of 65 in need of personal, emotional and social support. Ages 65+.
Languages Spoken by Staff (other than English): Polish, Romanian
Single Rooms: 31
Shared Rooms: 0
Rooms with ensuite WC: 31
Weekly Charges Guide: Personal Care Single £585 – £840 (These prices are only a guideline, please contact Derbyshire House to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
There are no specific visiting times however the home asks that meal times are avoided unless dining with a resident
Off road car park for staff and visitors
Latest Care Quality Commission* Report on Derbyshire House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Derbyshire House has a Review Score of 6.1 (6.081)
The Review Score of 6.1 (maximum of 10) for Derbyshire House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Derbyshire House in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.5 for Derbyshire House is calculated as follows: ( (6 Excellents x 5) + (6 Goods x 4) ) ÷ 12 Ratings = 4.5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.581 Points relating to the number of positive Reviews for Derbyshire House is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 6.2 positive Reviews (31 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6.2 Target = 0.161 , then divided by 2 = 0.081
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Pauline P (Daughter of Resident) on Thursday 9 June 2016. Relates to April 2016.
My Mum was a resident in Derbyshire House from Nov 2015 - May 2016. The Care she received was excellent. The atmosphere is of one big family. All the carers I encountered were very committed to their job. There was always a good ratio of staff to residents at all times. The food was good, my mum was vegetarian and they catered very well for this. I was always kept informed after any Doctors visits and my wishes were respected.
When my mum deteriorated I did not want her to go into hospital and she stayed at Derbyshire House. The end of life care she received was amazing, all her needs were meet. Whenever i went to visit her there was always someone with her and the staff were a great support to me at a very difficult time. I cannot praise them enough.
She passed away peacefully without distress or pain. Thank you Derbyshire House.
How likely would you be to recommend Derbyshire House? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Good
Value for Money: Good
There are currently no Care Home Idol entrants who have performed at Derbyshire House