The Hazelford Residential Home

Boat Lane, Bleasby, Nottingham NG14 7FT

The Hazelford Residential Home is located beside the river in a scenic Nottingham location, offering a tasteful environment with quality furnishings in which clients can receive tailored care solutions.

Quality and excellence are at the centre of all decision-making, with the home keen to make sure residents can live their lives in comfort and with the benefit of effective safeguarding.

A range of optional activities are organised for residents' enjoyment, looking to incorporate many hobbies and activities and allowing for a luxury lifestyle.

Owner: A N I Healthcare Services Ltd

Person in charge: Lesley Jeffery (Manager)

Local Authority / Social Services: Nottinghamshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 36 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment & Deafness • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: private/NCC. Ages 65+.

Single Rooms: 34

Shared Rooms: 1

Rooms with ensuite WC: 33

Weekly Charges Guide: Personal Care Single £600 – £750 (These prices are only a guideline, please contact The Hazelford Residential Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Visiting anytime.

Parking:

Large car park.

Latest Care Quality Commission* Report on The Hazelford Residential Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 7.8 (maximum of 10) for The Hazelford Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for The Hazelford Residential Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.25 for The Hazelford Residential Home is calculated as follows: ( (13 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 36 Ratings = 4.25

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.528 Points relating to the number of positive Reviews for The Hazelford Residential Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 2 Reviews ÷ 7.2 Target = 0.278

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.8 The Hazelford Residential Home has a Review Score of 7.8 (7.778) from 3 Reviews


Average Ratings

  • Excellent
    0
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Hazelford Residential Home?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Hazelford Residential Home

  • Daughter of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Sister of Resident/Service User
    1

A well-run home with the caring staff. Activities could be a little better.

How likely would you be to recommend The Hazelford Residential Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.2 out of 5

My sister has been a resident at The Hazelford Residential Home for some 15 months. I am very content with the quality of provision. The home is attractively set on a bank of the River Trent and enjoys attractive and well-kept grounds. While the building is relatively old, it is kept in a sound condition. The rooms are clean and nicely furnished. The meals are good and varied. Attention is given to their presentation.
However, it is the quality of care of residents which in my mind scores highly. The residents belong to a small and family run home where their individual needs are recognised and addressed. The relatively low turnover of staff in itself is significant but importantly this ensures continuity of care. Inevitably on occasions, I raise concerns. I am listened to and matters are addressed. It is a real pleasure to see staff mingling with residents and always being conspicuous.
Overall, this is a happy community where visitors are welcomed. Activities are provided for residents and many take advantage of these. Above all else, the home is well managed. It knows what it wishes to achieve and while resources are finite, is successful in providing a genuine home for some very demanding residents who always are allowed to retain their dignity.

How likely would you be to recommend The Hazelford Residential Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.3 out of 5

My mother has been a resident at The Hazelford Residential Home for over two years. Her carers have always been compassionate, thorough and fun. I have confidence that she is very well looked after. She thoroughly enjoys the food and the beautiful riverside location of her home.

How likely would you be to recommend The Hazelford Residential Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.3 out of 5

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Care Home Idol 2016

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