The Hazelford Residential Home

Boat Lane, Bleasby, Nottingham NG14 7FT
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9.5 47 Reviews
  • The Hazelford Residential Home, Nottingham
The Hazelford Residential Home is located beside the river in a scenic Nottingham location, offering a tasteful environment with quality furnishings in which clients can receive tailored care solutions.

Quality and excellence are at the centre of all decision-making, with the home keen to make sure residents can live their lives in comfort and with the benefit of effective safeguarding.

A range of optional activities are organised for residents' enjoyment, looking to incorporate many hobbies and activities and allowing for a luxury lifestyle.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1200
  • Self-Funded Residential Dementia Care: £1100 – £1200
  • RESPITE Self-Funded Residential Care: £1100 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1200

Fee will be dependent on needs and outcome of an in person assessment.

These prices are only a guideline, please contact The Hazelford Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Shaun Rodgers (Manager)

Local Authority / Social Services

Admission Criteria

  • private/NCC
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2012
  • Number of floors: 1

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (1)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visiting is at your convienience

Parking

  • Large car park with easily accessible access.

The Hazelford Residential Home Reviews (47)

9.5

The Hazelford Residential Home has a Review Score of 9.5 (9.477) out of 10, based on 28 reviews in the last 2 years.
Over all time The Hazelford Residential Home has 47 reviews.

Overall Experience
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Date Published
  • 47
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Reviewer Connection to The Hazelford Residential Home
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Total of 47, showing 1-20
Review from T C (Daughter of Resident) published on 18 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Massive thanks to the care home manager for taking time to "understand" my mum and her complex needs. Nothing is too much trouble for him and he has gone above and beyond. I am truly thankful and he is an amazing ambassador for your company.
Reply from Shaun Rodgers, Manager at The Hazelford Residential Home

Thankyou so much for your positive comments and for ensuring all our hard work does not go unrecognised.

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Review from P H (Wife of Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Firstly, I would like to thank all the staff for making the VE Day celebrations so special for both the residents and relatives. The decorations, afternoon tea and staff involvement made it so memorable.
From the first day my husband went into Hazelford, every effort has been made to get to know him
and his needs by the manager and all his staff, which has made Hazelford feel like his home.
They also appreciate how difficult the decision is to place a loved one into care. They are always so approachable and reassuring, and the kindness and support have been invaluable.
We will always be grateful to the manager and his dedicated staff for looking after my husband and for welcoming and involving the family. We have never been able to find the care and compassion any other than 'above and beyond', thank you.
Reply from Shaun Rodgers, Manager at The Hazelford Residential Home

It is wonderful to see that from admission to this review being completed that all areas of care have improved in your opinion. We will; ensure that we keep up the hard work.

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Review from K R (Daughter of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Manager is understanding and always available for any questions you may have, senior care team members very knowledgeable about loved ones, and the care team there is nothing that is to much, the whole staff go above and beyond to make sure his needs are met, my dad is very happy here, extremely well
cared for
Treated with dignity and respect, Care is very person centred and evident when you see the team with them,
It feels like home from home and an extended family
Home is a happy place full of smiles despite how hard the pressure is at times
Also the staff that never get mentioned such as the admin, chef and maintenance they all get involved if and where needed
Thank you and keep up good work
Reply from Shaun Rodgers, Manager at The Hazelford Residential Home

This response has made my day and has helped me to identify that all our hard work is paying off. Please know that we will continue to work 100% of the time to improve on the care all residents receive.

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Review from C L (Daughter of Resident) published on 24 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I honestly can't thank Hazelford enough. My dad has now been in Hazelford for 2 months and is thriving. The care I see my dad receive is fantastic, the cleanliness of the home is really good. My dad is always smiling now.
Reply from Shaun Rodgers, Manager at The Hazelford Residential Home

We appreciate the positive feedback and we will continue to strive for improvement in the areas highlighted.

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Review from P C (Wife of Resident) published on 17 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home could do with a complete overhaul but the carers and staff do very good.
Reply from Shaun Rodgers, Manager at The Hazelford Residential Home

Thanks for the positive comments in regards to the staff. I am in the process of trying to make improvements to the home. This will be a slow process but please continue to monitor.

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Review from W L (Son-in-law of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care home is excellent and the staff always go above and beyond couldnt ask for more especially from the manager he gos out his way to make reaidents and familys feel welcome brilliant service couldnt ask for more
Reply from Shaun Rodgers, Manager at The Hazelford Residential Home

Thankyou for your kind words. I am glad you are happy with the service we are giving your father in law.

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Review from R S (Granddaughter of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Under the circumstances that my grandad was placed into the home, the staff and the manager couldn't have been more supportive and helpful. The manager remained in frequent contact throughout the initial process of moving my grandad and advised us as to what he thought was best but ultimately allowed
us to make the decision that was fit for my family and my grandad as an individual. We were shown a variety of different rooms to pick from and allowed to bring some of his personal items from home to make him feel more comfortable. The manager has been very persistent regarding my grandad's medications and the appointments he needs. The staff are always friendly and this home suits my grandad's needs and his personality well.
Reply from Shaun Rodgers, Manager at The Hazelford Residential Home

Thankyou for your kind words. Your grandad is a pleasure to look after and we will continue to go the extra mile to ensure that all his needs are met.

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Review from E S (Granddaughter of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff all really friendly, facilities well kept and feels welcoming and trustworthy, lovely setting and the staff make it a wonderful home. A little TLC to the building would be beneficial but overall a really good experience.
Reply from Shaun Rodgers, Manager at The Hazelford Residential Home

Thank you for your kind words. We are looking to upgrade the decor and we hope in the future this will be reflective of our long-term plan.

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Review from J S (Daughter of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When meeting staff & management they were friendly & helpful & the ethos of management was everything I wanted for my dad. The home is in need of some updating but the care is what is important to me as I have worked in the care sector myself.
Reply from Shaun Rodgers, Manager at The Hazelford Residential Home

Thankyou for your kind words and I am in the process of updating all areas of the home. I appreciate your response.

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Review from Rebecca R (Daughter of Resident) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has only recently moved to Hazleford and we have all been blown away by what a positive experience it has been. The staff and manager are simply brilliant, working so hard and showing real genuine kindness - not a skill that can be faked. Even the maintenance man introduced himself to me and
had a chat - I was made to feel so welcome. The fact that family are welcome any time is so reassuring.
The building is old, but lovely and most importantly clean and fresh smelling. His room is great, and he is loving the food - I don't know if all care homes give 2 choices for lunch, but I was quite envious !
Overall, the team at Hazleford have taken what was a difficult stress filled situation for us, and made it positive. Thank you
Reply from Shaun Rodgers, Manager at The Hazelford Residential Home

Thankyou for your kind word and for taking the time to complete a review. Your review has brought tears to my eyes and I will be sure to pass on your positive feedback on to my staff.

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Review from D N (Son of Resident) published on 17 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During the six months that my father has been at Hazelford, I cannot fault the care he is receiving. The entire team make sure that not only he, but that the family, are involved in every aspect of his wellbeing and are supported through changes. As his needs become greater so does his care. The recent
evaluation of the residents due to the risk of flooding must have been very difficult for all concerned and thanks again must go to the staff for minimising the effect on the residents and re-assuring them. We were updated as to not only where my father was being transferred, but very regularly given news on how he was settling.
As a family we could not ask for more. Thank you to the entire Hazelford staff for your compassion and devotion and helping not only my father but the whole family through this time.
Reply from Shaun Rodgers, Manager at The Hazelford Residential Home

Thank you for your kind words and I will ensure that the standards are maintained. I appreciate all the support given from you all.

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Review from J M (Daughter of Resident) published on 17 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum has only been at Hazelford since late December, but the manager and carers know her so well and show her so much care and attention. I'm amazed at how much effort the team put in to really get to know Mum and make sure they meet her needs.
Yes, the building could do with the attention, although
clear but it's the care that makes this place special.
If it was a hotel and judged on this alone it would be a 5-star! Thank you so much.
Reply from Shaun Rodgers, Manager at The Hazelford Residential Home

Thank you so much for your kind words. We are continuing to work on the building but I appreciate how much you value us all.

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Review from A G (Daughter-in-law of Resident) published on 25 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everyone seems pleasant and happy and helpful. One of the residents was asking for her glasses, they got broken and she wanted them to be able to see properly and have a go at writing. I hope this is followed up as she did tell someone so when I next visit she has them as she couldn't see me well enough.
Everything great here.
Reply from Shaun Rodgers, Manager at The Hazelford Residential Home

Thank you for taking the time to complete this review and as discussed during your visit a new pair has been ordered and a temporary repair has been completed whilst we wait. She also has other spectacles to fulfil her needs in the short term.

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Review from Joseph J (Relative of Resident) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been really happy with the care my family member has received. Staff are always bright, helpful and attentive. We have regularly wanted to visit outside usual hours, and this has been made possible by staff being so helpful.
Residents have wide-ranging needs, and the approach of staff has always
been attentive and caring, in sometimes, challenging times.
Reply from Shaun Rodgers, Manager at The Hazelford Residential Home

We are glad that you have been made to feel welcome, and we will continue to work on the points raised, which we can improve upon.

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Review from K T (Son-in-law of Resident) published on 2 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother-in-law has been resident at The Hazelford for several years and we have always felt that the home has provided a safe and caring environment for her. The staff I have seen with her are caring and respectful towards her whilst retaining a sense of humour. The home and its staff have been particularly
good at encouraging and developing her mobility which was very poor when she first became resident. The Hazelford is an old repurposed building - not always easy to maintain but it is good to see continuing investment.
Reply from Shaun Rodgers, Manager at The Hazelford Residential Home

Thanks for your kind words. I will continue to encourage investment and will strive for excellence.

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Review from R I (Granddaughter of Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have always found the staff to be very helpful and friendly. The only thing I'd change would be a refurbishment of the rooms.
Reply from Shaun Rogders, Manager at The Hazelford Residential Home

Thank you for your responses. I will continue to ensure that we continue to improve on all areas identified.

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Review from D T (Son of Resident) published on 20 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are always friendly and attentive. Mum has built some great relationships with them. An old building that could do with a refresh but the team are doing a great job of getting to grips with the place.
Reply from Shaun Rogders, Manager at The Hazelford Residential Home

Thank you for your kinds words and we will continue to ensure that the highest level of care is given.

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Review from Robert P (Son of Resident) published on 15 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great care and support from the staff and management.
Excellent food and drink.
Overall experience was great.
Reply from Shaun Rogders, Manager at The Hazelford Residential Home

Thank you for your review. We will continue to ensure that we give the highest level of care possible.

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Review from R B (Grandson of Resident) published on 13 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff, clean and welcoming. The new manager has made massive improvements. Since the last time I came it seems more organised and it is easier to navigate to the rooms.
Reply from Shaun Rogders, Manager at The Hazelford Residential Home

Thank you for your kind words. We will continue to give the highest level of care.

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Review from James H (Son of Resident) published on 5 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really friendly, and always a warm welcome. The staff are great with everybody Was very unsure about my dad coming here because you hear stories but I am very pleased and have peace of mind knowing that my dad is in a safe place and well looked after. A big thank you to all the staff and the wonderful
job they are doing.
Reply from Shaun Rogders, Manager at The Hazelford Residential Home

Thank you for your kind words and will continue to ensure that the highest standards are maintained. We are continuing to make improvements and will continue to value your input.

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Current Review Score: 9.5 (9.477)

Overview of Review Score

The Review Score of 9.5 (9.477) out of 10 for The Hazelford Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.477 for The Hazelford Residential Home is calculated as follows: ( (194 Excellents x 5) + (98 Goods x 4) + (27 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 325 Ratings = 4.477
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Hazelford Residential Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jun 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Shaun Rodgers

Job Title: Registered Manager Joined: 2023

I have been involved in the care sector for over 20 years as a carer and have progressed to manager. I feel very passionate about person-centred care and providing enriching and stimulating activities for residents to be involved in. I feel family members' involvement in their loved one's care is important and encouraged. I pride myself on being open, approachable and honest.

Frequently Asked Questions about The Hazelford Residential Home

What types of Care is The Hazelford Residential Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Hazelford Residential Home have?

There are 34 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at The Hazelford Residential Home?

Own Furniture if required, Smoking not permitted, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Hazelford Residential Home to the centre of Nottingham?

11.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Hazelford Residential Home to verify any information. View our terms and conditions. The Hazelford Residential Home has an Enhanced Service - more info.