The Hazelford Residential Home

Boat Lane, Bleasby, Nottingham NG14 7FT
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9.5 50 Reviews
  • The Hazelford Residential Home, Nottingham
Hazelford is a welcoming 36-bed residential care home located in the village of Bleasby, set in a traditional building close to the banks of the River Trent. The home was historically a local pub and inn, giving it a unique character and warm, homely atmosphere while providing a comfortable and supportive environment for residents.

The home offers 34 single en-suite bedrooms and one double room, alongside shared facilities including a bath room and wet room. Hazelford provides high-quality residential care for both permanent residents and those requiring short-term respite, with stays available from as little as three days through to longer periods depending on individual needs.

Arranged over two floors with a passenger lift, the home is easily accessible throughout. Residents can enjoy a number of communal lounges and dining areas, as well as pleasant garden spaces where they are welcome to relax outdoors or take part in light gardening if they wish.

At Hazelford, care is centred around the individual. The team works closely with residents and their families to ensure person-centred care that supports independence, dignity and wellbeing. With a highly trained staff team and management presence across all seven days, the home strives to create a safe, supportive and engaging environment.

The peaceful setting, with views across the surrounding countryside and towards the River Trent, helps create a calm and comfortable place for residents to call home.
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Care Provided by The Hazelford Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1200
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Residential Dementia Care: from £1200

Tynefield Court accepts residents who are privately funded and funded by the local authority.


For residents funded through the local authority, a third-party top-up will NOT be required.


Please note that hairdressing, chiropody services and personal toiletries are not included within the weekly fee and may incur additional separate charges, which can be paid when and if required via personal allowances.

The price(s) shown are provided by the care home. Contact The Hazelford Residential Home for full pricing details and T&Cs.

Contact The Hazelford Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Hazelford Residential Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Shaun Rodgers (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (1)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visiting is at your convenience here at Hazelford Care Home, the team welcome visitors at anytime without restrictions.

Parking

  • Large car park with easily accessible access.

The Hazelford Residential Home Reviews (50)

9.5

The Hazelford Residential Home has a Review Score of 9.5 (9.525) out of 10, based on 19 reviews in the last 2 years.
Over all time The Hazelford Residential Home has 50 reviews.

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Review from D T (Son of Resident) published on 20 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are always friendly and attentive. Mum has built some great relationships with them. An old building that could do with a refresh but the team are doing a great job of getting to grips with the place.
Reply from Shaun Rogders, Manager at The Hazelford Residential HomeThank you for your kinds words and we will continue to ensure that the highest level of care is given.
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Review from Robert P (Son of Resident) published on 15 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great care and support from the staff and management.
Excellent food and drink.
Overall experience was great.
Reply from Shaun Rogders, Manager at The Hazelford Residential HomeThank you for your review. We will continue to ensure that we give the highest level of care possible.
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Review from R B (Grandson of Resident) published on 13 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff, clean and welcoming. The new manager has made massive improvements. Since the last time I came it seems more organised and it is easier to navigate to the rooms.
Reply from Shaun Rogders, Manager at The Hazelford Residential HomeThank you for your kind words. We will continue to give the highest level of care.
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Review from James H (Son of Resident) published on 5 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really friendly, and always a warm welcome. The staff are great with everybody Was very unsure about my dad coming here because you hear stories but I am very pleased and have peace of mind knowing that my dad is in a safe place and well looked after. A big thank you to all the staff and the wonderful
job they are doing.
Reply from Shaun Rogders, Manager at The Hazelford Residential HomeThank you for your kind words and will continue to ensure that the highest standards are maintained. We are continuing to make improvements and will continue to value your input.
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Review from Kerry H (Daughter of Resident) published on 5 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facilities, always welcoming and friendly staff. Every time we come to see Dad he's always happy and well cared for. Thank you to everybody who works here, all your hard work is very much appreciated.
Reply from Shaun Rogders, Manager at The Hazelford Residential HomeThank you for your kind words, we will continue to ensure the highest standards of care are provided and we will continue to make improvements.
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Review from A H (Son of Resident) published on 1 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A well-run very relaxed homely atmosphere where all the staff are friendly, efficient and very helpful.
Reply from Shaun Rogders, Manager at The Hazelford Residential HomeThank you for your kind words and we will continue to ensure the same standard of care and atmosphere is provided.
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Review from D Y (Friend of Resident) published on 28 November 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I visit a friend on a regular basis and although the staff seem very caring they are obviously under a lot of pressure.
Reply from Shaun Rogders, Manager at The Hazelford Residential HomeWe acknowledge your ratings and will work to ensure your identified feelings are acted upon.
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Review from J B (Friend of Resident) published on 22 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My ratings are based on a weekly visit of one hour per week when I visit a friend who is a resident.
Reply from Shaun Rogders, Manager at The Hazelford Residential HomeThank you for taking the time to review Hazelford. Your views and assistance will help to improve the care and make the environment more positive for the service users under our care.
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Review from Deborah R (Daughter of Resident) published on 1 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Hazelford cannot be faulted. They are the kindest, most caring people for which we are eternally grateful. They are so kind and considerate to our mum who has been there for nearly 4 years. We are always made to feel very welcome whenever we visit. We are regularly updated with anything
to do with Mum or the home. Please just continue to do what you do in the way that you do it as Mum seems very happy and content.
Thank you again to all of you.
Reply from Lynsey Boam, Manager at The Hazelford Residential HomeWe thank you for your kind words. It is such a privilege to be given the opportunity to care for your mother. All the staff and myself would like to thank you for taking the time to rate our service.
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Review from K S (Husband of Resident) published on 12 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been a resident for six years and have seen two ownership changes, several manager and multiple staff/carer changes. Despite this Hazelford has progressed, modernised, reorganised, and improved standards. All staff are warm, welcoming, and friendly, regularly updating me in relation to the
care, welfare, wants, and needs of my wife. I'm highly satisfied with the standard and level of care my wife receives and how all staff interact with her.
Reply from Shaun Rodgers, Manager at The Hazelford Residential HomeSuch lovely words. We have enjoyed looking after your wife and she is a pleasure to look after. We will continue to work on improvements and ensuring the lives of all service users are enriched.
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Review from T S (Daughter of Resident) published on 2 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since moving to Hazelford Care Home, my mum has always been treated with respect and compassion. All staff go above and beyond. They are an excellent team, communicating well and always with a welcoming smile. I cannot fault the care given to my mother and am reassured to know she is in safe hands.
I fully recommend Hazelford to anyone seeking a supportive and safe environment.
Reply from Lynsey Boam, Manager at The Hazelford Residential HomeThank You for your kind words from all the staff at Hazelford. We will continue to ensure that the highest level of care is delivered.
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Review from Nina B (Friend of Resident) published on 25 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the staff very friendly and helpful, also caring to the residents.
They give us all relevant information on the resident - e.g. health, problems with eating (refusing food) and what they have given them to rectify this (more pudding or toast), whatever they want.
I have had to
visit a few care homes with family and this is the best I've ever been to.
Reply from Lynsey Boam, Manager at The Hazelford Residential HomeHi,
Such lovely words. We will continue to ensure that the highest level of care is maintained and that we continue to strive for excellence.
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Review from Suzanne C (Daughter of Resident) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent experience, caring, supportive, always available and helpful.
Recently our family had a cause for concern, my father's failing health - a need for rapid response and the professional, caring support and knowledge was so outstanding.
Our family would love to thank all involved.
We really
appreciate the environment.
Reply from Shaun Rodgers, Manager at The Hazelford Residential HomeWe here at Hazelford Care Home thank you for your kind words. We all value your feedback and will continue to strive to provide the highest levels of care possible.
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Review from J H (Son of Resident) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent home throughout. Would recommend.
Reply from Shaun Rodgers, Support Manager at The Hazelford Residential HomeWe thank you for the positive feedback. We will continue to aim to provide the highest level of care possible.
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Review from Necomie R (Granddaughter of Resident) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care provided, my grandad is treated with dignity and respect, he has help and encouragement when needed, whilst maintaining his independence. The staff are welcoming and friendly, the facilities are wonderful, we are able to personalise his bedroom however we like! The home
always looks/smells clean also; food and drink is always offered and tastes lovely! All in all 10/10, excellent.
Reply from Shaun Rodgers, Support Manager at The Hazelford Residential HomeWe here at Hazelford Care Home appreciate your kind words and are happy that we had been entrusted with his care. The staff team really appreciate your feedback.
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Review from Elizabeth H (Partner of Resident) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff always very supportive and informative.
Atmosphere pleasant and calm.
Staff attentive and observant.
Always feel welcomed.
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Review from Samantha S (Granddaughter of Resident) published on 11 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma lived here for nearly four years before her recent passing. The home has gone through a number of changes during the time but for the whole period, I couldn’t recommend it more highly. It’s a real home from home. The compassion the staff have for their residents and their well-being is heartwarming.
The care is second to none.
Reply from Jemma Liffen, Manager at The Hazelford Residential HomeThank you so much, it was an absolute pleasure looking after your grandma. The staff have so many great memories of her time here and she will be missed.
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Review from Barbara M (Daughter of Resident) published on 13 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother spent a very happy 4 years at Hazelford Care Home, during which time she repeatedly told us how much she loved living there, how she enjoyed the food and how kind the carers were in looking after her. Hazelford has such a warm and friendly, family culture that embraces everyone who lives,
works and visits there and it has been a privilege to be included in that. The staff really work hard to get to know the residents and do their utmost to meet their individual likes, dislikes and needs and it is wonderful to see new, withdrawn residents opening up and becoming happy active members of the Hazelford family. During the last few days of Mum's life, the love, care and compassion shown by every member of staff that popped into her room to see her and ask after us were overwhelming. It was second to none and gave us such security in the knowledge that not only was she in very safe hands when we couldn’t be there, but that she was also loved very much.
Reply from Jemma Liffen, Manager at The Hazelford Residential HomeThank you very much for your kind words. It was a pleasure knowing and looking after your mum. I know she will be missed by all of the staff, as will all of the family. Love from the Hazelford family.
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Review from Janet T (Daughter of Resident) published on 29 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has just spent a week at Hazelford for respite care. I am her full-time carer and was worried that she would not settle being away from home. How wrong I was, she had a lovely time. The home is very welcoming, clean and tidy. The staff are very kind and friendly and engage with the residents,
my mum enjoyed the company and the activities. She also enjoyed the food, which is very good and varied. The laundry service is also excellent. I cannot recommend Hazelford highly enough.
Reply from Jemma Liffen, Manager at The Hazelford Residential HomeIt was a pleasure having such a lovely lady join our family at Hazelford for a week. Hope to see her again soon.
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Review from Tony P (Son of Resident) published on 18 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the second care home that my mother has been a resident in (since October 2020), and I am delighted to say that my mother is very happy with the standard of care provided by the staff at The Hazelford. The management has also actively involved the resident's relatives during what has been a
very difficult year for all of us and I have no hesitation in recommending them unreservedly.
Reply from Jemma Liffen, Manager at The Hazelford Residential HomeThank you for your kind words. It is a pleasure looking after your family member. We look forward to being able to welcome everyone back into the home soon.
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Current Review Score: 9.5 (9.525)

Overview of Review Score

The Review Score of 9.5 (9.525) out of 10 for The Hazelford Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.550 for The Hazelford Residential Home is calculated as follows: ( (144 Excellents x 5) + (57 Goods x 4) + (15 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 220 Ratings = 4.55
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for The Hazelford Residential Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jun 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

Shaun

Shaun Rodgers

Job Title: Registered Manager Joined: 2023

Shaun Rodgers came into care in 2002 initially as a care assistant and has progressed into senior roles gradually over a number of years, where he has developed the skills and experience to care for those within a care establishment. Shaun brings with him empathy, care, compassion and a drive to provide the highest level of person-centred care possible to enrich the lives of the people that need care he overlooks.


Shaun became a manager in 2020 and has worked within nursing and residential homes. He has a passion for mental health and ensures that everyone within his care gets the appropriate support to lead a fulfilled life. Shaun came to work at Hazelford in September 2023, and he has continued to lead it into a new era as one of the care establishments within the Oak Tree Care Group.

Margaret

Margaret Lennon

Job Title: Administrator Joined: 2021

Margaret Lennon came to work at Hazelford in 2021. She initially came as a domestic, but we quickly identified her people skills developed from working within a senior role within the tourist industry and promptly became the activities co-ordinator before becoming the administrator in 2023. Maggie has a heart of gold and her attention to detail is second to none. She is like the mother we all dreamed of, and she is a confidant for all residents and goes the extra mile to advocate on the residents' behalf.


Maggie is currently the care home’s Enquiry/ Wellbeing champion who ensures that the resident experience from enquiry to admission is second to none.

Kassey

Kassey Mickle

Job Title: Senior Care Assistant Joined: 2020

Kasey came to work at Hazelford in 2020, where she promptly became indispensable due to her caring, compassionate and hard-working nature. She is a perfectionist who goes the extra mile to ensure that everyone in our care receives the highest level of care. Nothing is ever too much trouble for her, and she remains a respected member of the senior team here at Hazelford.

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