Leawood Manor

Most of the staff are very good. Very good and friendly with my husband.

Thank you.

My father has received exceptional care while he has been at Leawood Manor. I appreciate all the effort that all the staff have made to make his stay as easy and as comfy as possible.

I have found the staff very pleasant and helpful and always cheerful. The family are very happy with Mum's care.

Leawood Manor is a wonderful care home. All residents are cheerful and well cared for.

the rooms are tastefully decorated and beautifully clean.

Resident areas are light, airy and spacious and residents enjoy a very high level of care.

I can't praise this home enough.

I have found Leawood Manor to be fantastic. The staff are friendly and caring, the food and cleanliness are second to none. I have and will continue to recommend it to anyone. It's such a relief to know my mum is safe, cared for and happy.

I would like to thank all staff in Leawood Manor for the care and support they are giving my granddad since he has arrived, they really listened to all our concerns and have made us feel like he is safe and truly being cared for. This home is absolutely fantastic, to sit and watch how the staff all interact with the residents and my granddad, getting them laughing, smiling, singing, moving to music (even one dancing) and most of all keeping the mood light and upbeat is great. The staff really do know their residents and its lovely to see how much they care and put their all into their jobs. The home is very clean and well kept.

My mother spent the last eight months of her life with advanced dementia, aged 96, in Leawood after it became unsafe for her to live independently even with carers. She had her own furnished en-suite room with a hospital type bed (electronic controls). She was kept warm, comfortable and clean despite having continence problems and being unable to wash or clean herself. Her clothes were kept clean and returned accurately. The staff did their very best to keep her medicated, fed and hydrated, though she frequently refused food, drink and medication. The staff often had to feed her by hand. The care staff treated her with kindness, affection and respect. She was taken to the dining room for meals every day which was socially beneficial and spent time in the lounges, well looked after even though she did not really understand her surroundings. The activities advertised were not provided consistently owing to the difficulty in recruiting and keeping activities staff.

Visitors are allowed access to family members in a friendly relaxed style.

My mother has been a resident at Leawood Manor for over five years. During this time she has received excellent care. The staff are friendly and approachable should I have any queries. The standard of cleanliness in the home is excellent and the meals are tailored to my mother's needs.

The staff are very nice. Food always looks and smells good. An area for improvement would be to provide more stimulating activities. My mother needs constant activity, especially at the weekends when there is no coordination there. It can be boring for her.

Leawood are keen to involve the family in their loved ones care plan and we are always made to feel welcome and staff answer all our queries when we visit Mum.

She is very happy and content at Leawood.

My mother who had been at the house for 18 months appears happy. She considers the accommodation good. The staff portray a happy relaxed environment. This is principally a care home for those suffering from dementia. It is bright and airy and has had many cheerful facelifts. The home is as good or better than others I have visited. Staff know patients by name. There have been recent changes to the top management. I do not know how this will affect the home.

There were previous concerns over whether information was handed over between shifts but this is much better. Overall really satisfied.

The home is welcoming and well run. The residents are well cared for and well managed. They are known for the individuals they are and their individual needs are met. They are treated with respect. As much as possible they are encouraged and enabled to remain active and involved in their own care choices. Care offered extends to family and even beyond residents leaving. The staff work well as a team, many members have been there for many years, they even come in on days off to work on special projects e.g decorating particular areas. No agency staff normally staff used,