Leawood Manor, Nottingham, Nottinghamshire
Leawood Manor, Nottingham, Nottinghamshire
Leawood Manor, Nottingham, Nottinghamshire

Leawood Manor is a seventy capacity service that combines the skills of professional carers with a homely environment that suits personal comforts and a relaxing retirement.

Carers respect the privacy and dignity of all occupants, while being experienced in helping those with dementia to reduce the level of stress and anxiety that effects their daily lives.

A spacious interior is excellent for residents with physical disability, with a programme of activities and entertainments proving a popular and healthy addition.

Group: Runwood Homes Ltd

Person in charge: Zimran Alam (Manager)

Local Authority / Social Services: Nottinghamshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 71 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 50+.

Single Rooms: 71

Shared Rooms: 0

Rooms with ensuite WC: 71

Facilities & Services: Respite Care

Latest Care Quality Commission* Report on Leawood Manor: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 Leawood Manor has a Review Score of 9.1 (9.061)

The Review Score of 9.1 (maximum of 10) for Leawood Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Leawood Manor in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.427 for Leawood Manor is calculated as follows: ( (66 Excellents x 5) + (56 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 131 Ratings = 4.427

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.634 Points relating to the number of positive Reviews for Leawood Manor is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 14.2 positive Reviews (71 registered maximum number of service users ÷ 5). 9 Reviews ÷ 14.2 Target = 0.634

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Leawood Manor?

  • Extremely LIKELY
    9
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Leawood Manor

  • Daughter of Resident/Service User
    4
  • Son of Resident/Service User
    4
  • Granddaughter of Resident/Service User
    1
  • Relative of Resident/Service User
    1
  • Sister of Resident/Service User
    1
  • more

My mother has been a resident at Leawood Manor for over five years. During this time she has received excellent care. The staff are friendly and approachable should I have any queries. The standard of cleanliness in the home is excellent and the meals are tailored to my mother's needs.

How likely would you be to recommend Leawood Manor? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Leawood is a well run, clean and pleasant care home.
The staff are very nice. Food always looks and smells good. An area for improvement would be to provide more stimulating activities. My mother needs constant activity, especially at the weekends when there is no coordination there. It can be boring for her.

How likely would you be to recommend Leawood Manor? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Poor

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My mother has been resident in Leawood Manor for just over three years. During this time she has been looked after very well.

I cannot find any fault with the standard of care she has received.

How likely would you be to recommend Leawood Manor? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My parents have been resident at Leawood Manor for around six months. My father has Alzheimer's and my mother wishes to be near him.
Generally, we have found the level of care to be excellent, especially from the more experienced members of the team and where good working relationships have been afforded the opportunity to develop.
We are watching closely to see that the level of personal touch, quality of care and respect for dignity continue with current senior management transition.

How likely would you be to recommend Leawood Manor? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My sister is very well cared for by the excellent carers who are always on hand to help when necessary.
She is very happy and content at Leawood.

How likely would you be to recommend Leawood Manor? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Mum has been a permanent resident at Leawood Manor since September 2017. Mum has settled really well and is happy and content living at Leawood.
The staff have been very good and have put our minds at rest that here is where Mum is safe and well cared for.
Leawood are keen to involve the family in their loved ones care plan and we are always made to feel welcome and staff answer all our queries when we visit Mum.

How likely would you be to recommend Leawood Manor? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother who had been at the house for 18 months appears happy. She considers the accommodation good. The staff portray a happy relaxed environment. This is principally a care home for those suffering from dementia. It is bright and airy and has had many cheerful facelifts. The home is as good or better than others I have visited. Staff know patients by name. There have been recent changes to the top management. I do not know how this will affect the home.

How likely would you be to recommend Leawood Manor? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

All the staff are warm and welcoming. Generally speaking, the care has been very good.
Difficulties have generally arisen from my grandad's stubbornness which I think everyone is now used to.
There were previous concerns over whether information was handed over between shifts but this is much better. Overall really satisfied.

How likely would you be to recommend Leawood Manor? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Very caring staff. Delicious homemade meals, excellent standard of cleanliness. My mother has been here for over 4 years and she is happy and well cared for.

How likely would you be to recommend Leawood Manor? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The home is welcoming and well run. The residents are well cared for and well managed. They are known for the individuals they are and their individual needs are met. They are treated with respect. As much as possible they are encouraged and enabled to remain active and involved in their own care choices. Care offered extends to family and even beyond residents leaving. The staff work well as a team, many members have been there for many years, they even come in on days off to work on special projects e.g decorating particular areas. No agency staff normally staff used,

How likely would you be to recommend Leawood Manor? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

My mother has been a resident for 2.5 years and I am still very impressed with Leawood Manor; the staff are brilliant all the way from housekeeping to senior management and our family is really appreciative of all that is done for Mum, other residents, families and visitors. The home have worked hard to develop an Activities Programme for residents; a difficult task given the level of possible 'engagement' by the participants - the programme includes a tireless keep fit instructor, live animals to interact with, quizzes, musical diversions, input from the local church and all this is underpinned by two part time activity co-ordinators who work very hard to bring fresh ideas and concepts into the home. The philosophy of the home is one of openness and transparency and staff are always available to answer queries and be helpful to all; we also know health professional who currently work in Leawood on a regular basis and feedback from them is very positive indeed, which is good to know as a relative. One minuscule gripe is that the displays outside and inside the reception areas, including the staff mug shot photograph,s lack freshness and relevance and do not do Leawood justice compared with the very high standard of other aspects of care and support...a very small blemish on an otherwise quality home.

How likely would you be to recommend Leawood Manor? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submit a Review for Leawood Manor

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: Runwood Homes Ltd

Date: Saturday 01 Apr 2017

more details

February 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Leawood Manor