Leawood Manor

Good communication with family.

The staff went above and beyond to care for my Dad in the last year of his life. They kept him safe in the most difficult of times. Our frustrations with not being able to see him were met with compassion and understanding. Sadly his fight with Dementia came to an end on the 16th of November. During the last few days of his life, the staff kept us informed every step of the way. We will be forever grateful to them for allowing us time to be with him when he passed away. We will miss you all.

The fact that his condition has stabilised and his mental capacity improved is down to the hard work and effort made by all. As a family we cannot thank them enough.

I visited my mother and it was great to see how well she is looking. Thank you for taking such good care of her, she has been kept entertained. Thank you so much for all you have done and thank you to all the staff for keeping her safe and well.

In all my interactions with Leawood, I have been dealt with in a highly professional manner. The staff are all friendly and welcoming in all the times I have visited. Due to Covid, I have not been able to go into Leawood which I fully understand. However, staff always keep me updated on Dad's welfare. Some comments I cannot make as I have not yet been inside the home.

Absolutely amazing care for residents and visitors. No issues whatsoever.

Excellent. thank you for the care that you give to mum.

I enjoyed a lovely visit today with my mother-in-law after a very long absence through the lockdown. The visit was very well organised and safe for her and me. Thank you!

Due to Covid-19 restrictions, this was our first visit since February. We visited outside in the garden which was very pleasant. We were very impressed with the staff who were friendly, and following all the guidelines. It was so nice to see nana again and we are sure she felt the same.

My mother has been a resident in Leawood for three years and through all that time she has been very well cared for. There is always a cheerful and professional atmosphere in the home and the staff are always responsive to mums needs. She has told me she has a lot of friends at Leawood Manor.

The garden visits are absolutely vital during this pandemic. The chance to visit and chat with my wife is so much appreciated, she seems to be very happy and contented and is full of praise for the staff.

First, visit after lockdown and very well organised. Lots of PPE and sat in the garden. Even had a complimentary fairy cake!

The home has had a few COVID-19 cases but the home have communicated the issue and their response clearly and promptly. They seem to have a difficult situation under control. I'm unsurprised given the care and attention I have seen from management and staff. Despite the pressures, staff found time to arrange a private, socially-distanced visit to my mum. That was especially kind. Thank you.

I really enjoy staying here. Food is excellent and plenty to do and lots of people to talk to.

I am looked after really well.

I am really happy here. Lots of things happening. Good friends and very friendly.

I am very comfortable here. My room is good, clean and comfortable and my garden is very good.

The Management and Staff do exactly what it says on the "tin"..... They Care.

It is almost May 2020 and I would like to give special praise to all at Leawood and the way they have, so far, coped with the Covid 19 Pandemic; apart from the fact we cannot visit my mother and giver her a cuddle, hug and kisses - members of staff have been exemplary at keeping in contact in a wide variety of ways. Thank you.

The care my mother continues to receive is exemplary. She is treated with kindness, respect and a very high quality of care. Having now discovered a passion for knitting, the staff keep her supplied with wool and new ideas about what to knit. This helps keep her occupied and feel valued.