Leawood Manor

Hilton Crescent, West Bridgeford, Nottingham NG2 6HY
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9.7 104 Reviews
  • Leawood Manor, Nottingham
Leawood Manor is a beautiful, 79 bedroomed residential care home in West Bridgford, Nottinghamshire.

Leawood Manor combines the skills of professional carers, with a comfortable, homely environment that suits personal needs and promotes independence and dignity.

This spacious care home, which has benefited from expansion and renovation, consistently provides compassionate expert care for older people, including those living with dementia.

A spacious interior is excellent for residents with a physical disability, with a programme of activities and entertainments proving a popular and healthy addition.

The home strives to create a homely environment at Leawood Manor and provide all the comforts of good food, good company and friendly staff, in a calm and restful atmosphere.

All of the bedrooms and shared spaces are beautifully furnished, and most bedrooms benefit from en-suite bathroom facilities.

The home has excellent amenities, including comfortable lounges in which residents can relax as well as beautiful dining spaces.

In addition, Leawood Manor has a dedicated area for dementia care, designed to enable residents to maintain their independence in a safe environment.
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Care Provided by Leawood Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 79 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1618
  • Self-Funded Residential Dementia Care: £1200 – £1618
  • RESPITE Self-Funded Residential Care: £1300 – £1718
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1717

These prices are only a guideline, please contact Leawood Manor to find out the exact price for your requirements.

Contact Leawood Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Leawood Manor to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Hira Butt (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (79)
  • Couples/Companion Rooms (0)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Leawood Manor Reviews (104)

9.7

Leawood Manor has a Review Score of 9.7 (9.659) out of 10, based on 18 reviews in the last 2 years.
Over all time Leawood Manor has 104 reviews.

Overall Experience
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Reviewer Connection to Leawood Manor
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Total of 104, showing 81-100
Review from Sally H (Daughter of Resident) published on 3 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've been very impressed with the dedication and care of the staff at Leawood Manor. They have taken time to get to know my father well and have put lots of small methods in place to help him settle and cope with his dementia. The carers are genuinely friendly towards him and work hard to build a positive
and happy atmosphere.
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Review from B M (Daughter of Resident) published on 30 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents have been at Leawood Manor for just over a year. They seem to be quite happy and very well looked after. All of the staff I have met are caring and supportive and happy to do what it takes to enrich the lives of all of the residents, the home is well maintained and bright and welcoming.
I
would be happy to recommend Leawood Manor.
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Review from Jennie P (Daughter of Resident) published on 18 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 84-year-old Mum recently had a two weeks Respite stay at Leawood Manor and during this time received very good care. Despite a reluctance to go initially on Mum's part she was relaxed in the home and seemed to enjoy the company/attention of the caring staff and other residents. The Manager was very
helpful in sorting a Respite room at short notice. He was very reassuring to us as a family given our concerns about Mum settling with this being her first stay.
Leawood Manor is an excellent 5-star care home facility and we would definitely recommend it to others and will be hopefully using it again for future Respite stays.
Thank you to everyone at Leawood Manor for making a stressful time/situation every success.
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Review from K L (Daughter of Resident) published on 8 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Leawood Manor has far exceeded our expectations. So wonderful. Although Mum has only been at Leawood Manor a few weeks she has settled very well, thanks to the marvellous and personalised attention she has received from all the staff and management. They have all been such good listeners and worked
tirelessly to keep her busy, active and interested, from helping in the kitchen to showing other residents how to knit.
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Review from Patrick B (Son of Resident) published on 29 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident at Leawood Manor for over 4 years. She was cared for my an extremely dedicated team of staff. This includes all departments, not just the care staff. Nothing was too much trouble for any staff member. If my mother needed care/help/assistance in any matter this was provided without
a problem. I found the atmosphere to be very relaxed with my mother never being under any pressure. Meal times were never a problem with my mother happy to share a table with three other residents.
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Review from Jane C (Daughter of Resident) published on 13 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother recently enjoyed her 88th birthday in the home, primarily due to the efforts of the staff who went to extreme lengths to ensure it was a lovely, family-focused day. On the day of her birthday, a table was set in a private area and the delicious meal was served by the assistant chef. Nothing
was too much trouble and fond memories were made. The head chef also changed his day off to be present at an organised tea party - absolutely amazing care and attention.
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Review from Carol M (Wife of Resident) published on 5 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been a resident for 16 months. Mostly the care has been good, though we had a rough few weeks to start as staff seemed to have no training or understand his condition. He had a severe stroke and could not transfer as he had to be hoisted from the bed to chair. The home manager initiated
an hourly observation record so that attention was brought to staff re the need to have his bell within reach etc, etc. Since then most staff are very efficient and handle him very well. The food is a slight problem.
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Review from P F (Daughter of Resident) published on 10 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has received excellent care since moving into Leawood Manor. She was needing more help and assistance with daily life and wanted to be nearer her family. She has settled well and made some new friends. The activities are thoughtfully planned and Mum has been encouraged to join in. The staff are
always helpful and approachable.
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Review from M R (Wife of Resident) published on 20 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Most of the staff are very good. Very good and friendly with my husband.
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Review from Michelle W (Granddaughter of Resident) published on 31 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My granny is 105 years old and has been in the home for five years. I cannot speak enough about all the staff who work at the home. They are always happy and cheerful despite their difficult job. My Granny is very happy and the staff go beyond what I would expect when caring for her. The home is always
spotless and the food is very good.
Thank you.
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Review from G M (Son of Resident) published on 19 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has received exceptional care while he has been at Leawood Manor. I appreciate all the effort that all the staff have made to make his stay as easy and as comfy as possible.
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Review from Yvonne S (Daughter of Resident) published on 17 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has settled into Leawood Manor very well, she tells me how nice all the staff are to her, nothing is too much trouble for them day or night.
She is very happy with her room.
I have found the staff very pleasant and helpful and always cheerful. The family are very happy with Mum's care.
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Review from Julie R (Daughter of Resident) published on 6 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Leawood Manor is a wonderful care home. All residents are cheerful and well cared for.


the rooms are tastefully decorated and beautifully clean.


Resident areas are light, airy and spacious and residents enjoy a very high level of care.


I can't praise this home enough.

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Review from J S (Daughter of Resident) published on 18 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found Leawood Manor to be fantastic. The staff are friendly and caring, the food and cleanliness are second to none. I have and will continue to recommend it to anyone. It's such a relief to know my mum is safe, cared for and happy.
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Review from Adele B (Granddaughter of Resident) published on 18 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank all staff in Leawood Manor for the care and support they are giving my granddad since he has arrived, they really listened to all our concerns and have made us feel like he is safe and truly being cared for. This home is absolutely fantastic, to sit and watch how the staff all
interact with the residents and my granddad, getting them laughing, smiling, singing, moving to music (even one dancing) and most of all keeping the mood light and upbeat is great. The staff really do know their residents and its lovely to see how much they care and put their all into their jobs. The home is very clean and well kept.
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Review from Gerald S (Son of Resident) published on 13 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent the last eight months of her life with advanced dementia, aged 96, in Leawood after it became unsafe for her to live independently even with carers. She had her own furnished en-suite room with a hospital type bed (electronic controls). She was kept warm, comfortable and clean despite
having continence problems and being unable to wash or clean herself. Her clothes were kept clean and returned accurately. The staff did their very best to keep her medicated, fed and hydrated, though she frequently refused food, drink and medication. The staff often had to feed her by hand. The care staff treated her with kindness, affection and respect. She was taken to the dining room for meals every day which was socially beneficial and spent time in the lounges, well looked after even though she did not really understand her surroundings. The activities advertised were not provided consistently owing to the difficulty in recruiting and keeping activities staff.
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Review from G T (Regular Volunteer) published on 21 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been in and out of Leawood for three years and have always found it a pleasant, cheerful place. I love the way the walls are decorated to make them interesting.
Everything is clean and well cared for as far as I can see.
The carers are responsible and warm in their behaviour. I have observed
that the correct safety equipment is used for moving residents and that doors have appropriate security codes in use.
Visitors are allowed access to family members in a friendly relaxed style.
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Review from Pam S (Daughter of Resident) published on 15 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Leawood Manor for over five years. During this time she has received excellent care. The staff are friendly and approachable should I have any queries. The standard of cleanliness in the home is excellent and the meals are tailored to my mother's needs.
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Review from I R (Daughter of Resident) published on 19 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Leawood is a well run, clean and pleasant care home.
The staff are very nice. Food always looks and smells good. An area for improvement would be to provide more stimulating activities. My mother needs constant activity, especially at the weekends when there is no coordination there. It can be boring
for her.
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Review from Janet H (Daughter of Resident) published on 16 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been a permanent resident at Leawood Manor since September 2017. Mum has settled really well and is happy and content living at Leawood.
The staff have been very good and have put our minds at rest that here is where Mum is safe and well cared for.
Leawood are keen to involve the family in
their loved ones care plan and we are always made to feel welcome and staff answer all our queries when we visit Mum.
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Current Review Score: 9.7 (9.659)

Overview of Review Score

The Review Score of 9.7 (9.659) out of 10 for Leawood Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.709 for Leawood Manor is calculated as follows: ( (170 Excellents x 5) + (25 Goods x 4) + (17 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 213 Ratings = 4.709
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Leawood Manor is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (4)

Hira

Hira Butt

Job Title: Home Manager

Hi, I’m Hira, and I’m so happy to introduce myself as the new Home Manager here at Leawood Manor.


I’ve worked in care for over 12 years, across a range of settings, and have spent the last couple of years in management. I’ve been with Runwood Homes for just under two years, and it’s been a great journey so far. Stepping into this new role at Leawood is something I feel both proud and excited about.


Caring for others has always been a big part of who I am. I grew up surrounded by older relatives whose stories and wisdom made a lasting impact on me. That’s where my passion for person-centred care comes from, making sure people feel truly known, respected, and supported in a way that suits them and their life story.


Outside of work, I’m a mum to two lovely boys who keep me busy! I enjoy cooking, trying out new recipes, and making memories on family holidays. I’m very family-oriented, and I like to bring that same warmth into the home, making sure our residents feel like part of one big extended family.


Leawood Manor already has a lovely feel to it, and my aim is to build on that. I want to bring in fresh energy, support the team in doing their best work, and help make every day a positive experience for our residents. Whether that’s through thoughtful changes, new activities, or simply creating more moments of connection and joy, I’m here to make a difference.


I’m really looking forward to getting to know everyone, residents, families, staff, and the local community. My door is always open for a chat!

Tanya

Tanya Raven

Job Title: Deputy Manager Joined: 2008

I bring 16 years of dedicated experience in the care sector to my role as Deputy Home Manager at Leawood Manor.


I am passionate about providing compassionate, person-centred care and am committed to ensuring the highest standards of care for the residents. My extensive background in both hands-on care and management equips me with the skills to lead and support my team effectively, always putting the well-being and dignity of those we care for at the forefront of everything I do here at Leawood Manor.

Sue

Sue

Job Title: Lifestyle Coordinator Joined: 2019

Hi, I’m Sue, and I’ve been a Lifestyle Coordinator at Leawood Manor for the past 5 years. I feel very privileged to do this role and the rewards are immense.


I like to adopt a person-centred approach to well-being, and it’s important for me to tailor the activities around each individual resident's interests and needs.


Our diverse activities program focuses on their emotional, intellectual, spiritual, and physical needs and enables residents to carry on with hobbies and interests they undertook prior to coming to Leawood as well as experiencing a few new ones along the way! all-important to promote independence and self-worth
Behind the scenes, we are always looking at organising events, encouraging friendship groups, and dementia cafes, and being involved in the local community.


My role goes far beyond organising activities; it’s about empowerment and offering support to allow residents to lead the life they wish to lead.

Gary

Gary

Job Title: Kitchen Services Manager Joined: 2011

My name is Gary. After spending 13 years in hotel and restaurant catering, I transitioned to the care sector with a clear purpose: to make a positive impact on food services within the care industry. Since joining Leawood Manor, I’ve been proud to play a key role in driving this change, earning numerous awards and accolades along the way.


Building strong, personal relationships with our residents has been a cornerstone of my approach, allowing me to deliver a person-centred service and tailor menus that reflect their individual preferences and needs.


The daily interactions with residents bring me immense satisfaction, and I’m continually inspired by the impact I can make in their lives.


I have no regrets about my career shift, and I’m motivated every day by the rewarding work I do. I look forward to continuing to serve our residents and contributing to the high standards we have set at Leawood Manor for many years to come.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Leawood Manor to verify any information. View our terms and conditions. Leawood Manor has an Enhanced Service - more info.