Leawood Manor

Hilton Crescent, West Bridgeford, Nottingham NG2 6HY
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9.6 98 Reviews
  • Leawood Manor, Nottingham
Leawood Manor is a beautiful, 79 bedroomed residential care home in West Bridgford, Nottinghamshire.

Leawood Manor combines the skills of professional carers, with a comfortable, homely environment that suits personal needs and promotes independence and dignity.

This spacious care home, which has benefited from expansion and renovation, consistently provides compassionate expert care for older people, including those living with dementia.

A spacious interior is excellent for residents with a physical disability, with a programme of activities and entertainments proving a popular and healthy addition.

The home strives to create a homely environment at Leawood Manor and provide all the comforts of good food, good company and friendly staff, in a calm and restful atmosphere.

All of the bedrooms and shared spaces are beautifully furnished, and most bedrooms benefit from en-suite bathroom facilities.

The home has excellent amenities, including comfortable lounges in which residents can relax as well as beautiful dining spaces.

In addition, Leawood Manor has a dedicated area for dementia care, designed to enable residents to maintain their independence in a safe environment.
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Care Provided by Leawood Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 79 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1618
  • Self-Funded Residential Dementia Care: £1200 – £1618
  • RESPITE Self-Funded Residential Care: £1300 – £1718
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1717

These prices are only a guideline, please contact Leawood Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Leona Richardson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (79)
  • Couples/Companion Rooms (0)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Leawood Manor Reviews (98)

9.6

Leawood Manor has a Review Score of 9.6 (9.601) out of 10, based on 13 reviews in the last 2 years.
Over all time Leawood Manor has 98 reviews.

Overall Experience
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Date Published
  • 98
  • 5
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  • 13
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Reviewer Connection to Leawood Manor
  • 45
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  • 5
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Total of 98, showing 61-80
Review from Alan L (Son of Resident) published on 7 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, almost 93 and has suffered from Dementia for around 15/20 years and has been a resident at Leawood Manor for just over seven years. Mum originally came to Leawood as a day visitor, then for a period of respite before moving in full time. It was my mother's sole decision with support from
all her family. Her care has consistently been excellent and the home offers high and consistent care for residents. Caregivers, support staff and management have always been professional, caring, have communicated well and been extremely supportive during the past 12 months when we have not been able to visit Mum as regularly as we would like to due to my wife's cancer treatment.
It is almost May 2020 and I would like to give special praise to all at Leawood and the way they have, so far, coped with the Covid 19 Pandemic; apart from the fact we cannot visit my mother and giver her a cuddle, hug and kisses - members of staff have been exemplary at keeping in contact in a wide variety of ways. Thank you.
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Review from Isobel S (Daughter of Resident) published on 13 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my mother continues to receive is exemplary. She is treated with kindness, respect and a very high quality of care. Having now discovered a passion for knitting, the staff keep her supplied with wool and new ideas about what to knit. This helps keep her occupied and feel valued.
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Review from Linda J (Niece of Resident) published on 9 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although my aunt was only at Leawood Manor for just over four weeks, when she became very ill after only three weeks, the care given by the staff to Aunty went beyond the norm and indeed, meant she was able to spend her final days in Leawood Manor and not in hospital which meant everything to her and
to us. The staff could not have been kinder and this was so much appreciated at such a sad time.
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Review from Chris (Son of Resident) published on 18 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was resident in Leawood for just over a year. In that time we got to know the care staff very well as my brother and I would go on alternate days. It really did feel like a second home. I never dreaded going and knew Mum was in good care. My Mum could be quite fussy with eating but was always grateful
for the care and attention she received whilst at the home. Leawood put on lots of events throughout the year to entertain and encourage family members to come along. I'll miss going to Leawood and the staff. Thanks for everything you did for Mum.
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Review from Marcus W (Son of Resident) published on 10 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot sufficiently express my gratitude to the management and staff of Leawood Manor who were responsible for the care of my mother during the final three years of her life. Although during this time she suffered from advanced dementia, they were undaunted in their kind and caring attitude towards
her. As I live abroad, I was unable to visit frequently, but when I could, I was amazed by the staff's willingness and ability to effectively become members of our small family. To a person, they were familiar with my mother's background and could swap anecdotes regarding our individual circumstances. I cannot recommend more highly these fantastic people and their home for the quality of their care in a well-run, safe and secure environment. Thank you once again to all involved!
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Review from Beryl F (Respite Resident) published on 9 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very good service. I would come back any time if they will have me.
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Review from Walter M (Resident) published on 20 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a good service it is and very friendly. Nothing is too much trouble. The home is very clean and the staff are polite.
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Review from S B (Daughter of Resident) published on 19 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the staff enough. Everyone is extremely friendly, helpful and professional without exception. My father has settled in well. He enjoys the food and his room is very comfortable. Thank you to all the staff, and also to the manager for all his help, in making my dad's moving in as smooth
as possible.
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Review from A S (Friend of Resident) published on 18 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Leawood consistently offers high-quality care and support in a safe and secure environment. Residents' needs are demonstrably the primary concern of all staff, who make every effort to tailor their responses to each individual resident. Staff encourage residents to achieve their full potential and ensure
that their wellbeing is considered at all times. The home welcomes the input of family and friends, maximising every opportunity to make living at Leawood a positive experience.
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Review from M M (Daughter of Resident) published on 18 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with this home since Mum moved here in October. Plenty to occupy her, singalongs etc. Staff are very attentive, its a home from home.
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Review from D H (Daughter of Resident) published on 28 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident here for over 5 years now and I am very pleased with the care she has received. The staff treat her with respect and are very caring. There is always a cheerful atmosphere. Everywhere is clean and the meals are very good.
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Review from M M (Daughter of Resident) published on 23 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came to live here two weeks ago and is settling in well. The staff really try to make her happy. Accommodation is really comfortable. Like being at home. She has already been to the cinema which she really enjoyed.
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Review from Stella M (Daughter of Resident) published on 10 October 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Leawood Manor have been very helpful throughout the process of admitting my mother for respite care, after a short stay in hospital. The staff have been very nice and professional in all care and support requirements. The facilities are to a high standard. Communication has been good and responses have
been timely.
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Review from Bernadette H (Daughter of Resident) published on 7 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I viewed Leawood Manor without making a prior appointment when looking for a care home for my much-loved Dad who was moving to Nottingham to be near to us. I was pleasantly surprised at how welcoming everyone was. The overall atmosphere was calm and relaxed. It was very clean and nicely decorated. The
manager and senior staff tried very hard to help Dad settle in, which wasn’t easy, as Dad had been used to living alone in his own house. The staff were caring and Dad had commented to me that the staff were gentle when carrying out his personal care. Dad didn’t really join in with the social activities on offer, he was visually impaired and preferred to rest in his room. That being said, he was never overlooked or forgotten and staff were trying to engage him in activities which he enjoyed at home ie, gardening, pottering in the greenhouse and being taken out in a wheelchair for a stroll and some fresh air. Dad was settling when he died suddenly due to a pre-existing condition.
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Review from Sally H (Daughter of Resident) published on 3 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've been very impressed with the dedication and care of the staff at Leawood Manor. They have taken time to get to know my father well and have put lots of small methods in place to help him settle and cope with his dementia. The carers are genuinely friendly towards him and work hard to build a positive
and happy atmosphere.
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Review from B M (Daughter of Resident) published on 30 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents have been at Leawood Manor for just over a year. They seem to be quite happy and very well looked after. All of the staff I have met are caring and supportive and happy to do what it takes to enrich the lives of all of the residents, the home is well maintained and bright and welcoming.
I
would be happy to recommend Leawood Manor.
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Review from Jennie P (Daughter of Resident) published on 18 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 84-year-old Mum recently had a two weeks Respite stay at Leawood Manor and during this time received very good care. Despite a reluctance to go initially on Mum's part she was relaxed in the home and seemed to enjoy the company/attention of the caring staff and other residents. The Manager was very
helpful in sorting a Respite room at short notice. He was very reassuring to us as a family given our concerns about Mum settling with this being her first stay.
Leawood Manor is an excellent 5-star care home facility and we would definitely recommend it to others and will be hopefully using it again for future Respite stays.
Thank you to everyone at Leawood Manor for making a stressful time/situation every success.
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Review from K L (Daughter of Resident) published on 8 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Leawood Manor has far exceeded our expectations. So wonderful. Although Mum has only been at Leawood Manor a few weeks she has settled very well, thanks to the marvellous and personalised attention she has received from all the staff and management. They have all been such good listeners and worked
tirelessly to keep her busy, active and interested, from helping in the kitchen to showing other residents how to knit.
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Review from Patrick B (Son of Resident) published on 29 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident at Leawood Manor for over 4 years. She was cared for my an extremely dedicated team of staff. This includes all departments, not just the care staff. Nothing was too much trouble for any staff member. If my mother needed care/help/assistance in any matter this was provided without
a problem. I found the atmosphere to be very relaxed with my mother never being under any pressure. Meal times were never a problem with my mother happy to share a table with three other residents.
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Review from Jane C (Daughter of Resident) published on 13 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother recently enjoyed her 88th birthday in the home, primarily due to the efforts of the staff who went to extreme lengths to ensure it was a lovely, family-focused day. On the day of her birthday, a table was set in a private area and the delicious meal was served by the assistant chef. Nothing
was too much trouble and fond memories were made. The head chef also changed his day off to be present at an organised tea party - absolutely amazing care and attention.
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Current Review Score: 9.6 (9.601)

Overview of Review Score

The Review Score of 9.6 (9.601) out of 10 for Leawood Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.778 for Leawood Manor is calculated as follows: ( (124 Excellents x 5) + (24 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 153 Ratings = 4.778
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.823 Points relating to the number of positive Reviews for Leawood Manor is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8. 13 Positive Reviews ÷ 15.8 = 0.823
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (4)

Hira

Hira Butt

Job Title: Home Manager

Hi, I’m Hira, and I’m so happy to introduce myself as the new Home Manager here at Leawood Manor.


I’ve worked in care for over 12 years, across a range of settings, and have spent the last couple of years in management. I’ve been with Runwood Homes for just under two years, and it’s been a great journey so far. Stepping into this new role at Leawood is something I feel both proud and excited about.


Caring for others has always been a big part of who I am. I grew up surrounded by older relatives whose stories and wisdom made a lasting impact on me. That’s where my passion for person-centred care comes from, making sure people feel truly known, respected, and supported in a way that suits them and their life story.


Outside of work, I’m a mum to two lovely boys who keep me busy! I enjoy cooking, trying out new recipes, and making memories on family holidays. I’m very family-oriented, and I like to bring that same warmth into the home, making sure our residents feel like part of one big extended family.


Leawood Manor already has a lovely feel to it, and my aim is to build on that. I want to bring in fresh energy, support the team in doing their best work, and help make every day a positive experience for our residents. Whether that’s through thoughtful changes, new activities, or simply creating more moments of connection and joy, I’m here to make a difference.


I’m really looking forward to getting to know everyone, residents, families, staff, and the local community. My door is always open for a chat!

Tanya

Tanya Raven

Job Title: Deputy Manager Joined: 2008

I bring 16 years of dedicated experience in the care sector to my role as Deputy Home Manager at Leawood Manor.


I am passionate about providing compassionate, person-centred care and am committed to ensuring the highest standards of care for the residents. My extensive background in both hands-on care and management equips me with the skills to lead and support my team effectively, always putting the well-being and dignity of those we care for at the forefront of everything I do here at Leawood Manor.

Sue

Sue

Job Title: Lifestyle Coordinator Joined: 2019

Hi, I’m Sue, and I’ve been a Lifestyle Coordinator at Leawood Manor for the past 5 years. I feel very privileged to do this role and the rewards are immense.


I like to adopt a person-centred approach to well-being, and it’s important for me to tailor the activities around each individual resident's interests and needs.


Our diverse activities program focuses on their emotional, intellectual, spiritual, and physical needs and enables residents to carry on with hobbies and interests they undertook prior to coming to Leawood as well as experiencing a few new ones along the way! all-important to promote independence and self-worth
Behind the scenes, we are always looking at organising events, encouraging friendship groups, and dementia cafes, and being involved in the local community.


My role goes far beyond organising activities; it’s about empowerment and offering support to allow residents to lead the life they wish to lead.

Gary

Gary

Job Title: Kitchen Services Manager Joined: 2011

My name is Gary. After spending 13 years in hotel and restaurant catering, I transitioned to the care sector with a clear purpose: to make a positive impact on food services within the care industry. Since joining Leawood Manor, I’ve been proud to play a key role in driving this change, earning numerous awards and accolades along the way.


Building strong, personal relationships with our residents has been a cornerstone of my approach, allowing me to deliver a person-centred service and tailor menus that reflect their individual preferences and needs.


The daily interactions with residents bring me immense satisfaction, and I’m continually inspired by the impact I can make in their lives.


I have no regrets about my career shift, and I’m motivated every day by the rewarding work I do. I look forward to continuing to serve our residents and contributing to the high standards we have set at Leawood Manor for many years to come.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Leawood Manor to verify any information. View our terms and conditions. Leawood Manor has an Enhanced Service - more info.