Leawood Manor

Mum was at Leawood until she passed earlier this month, and I can honestly say that whilst it is a really difficult decision to make to move a loved one into residential care, Leawood did everything they could to make this feel like home. Right up until the end, they were kind, considerate, respectful and caring to both my mother and my family.

Our mum went into Leawood Manor on the 2nd of December and as soon as we walked in we got that really warm homely feeling. The staff, in my opinion, went way above and beyond to make Mum feel very very welcome and could feel the love and affection coming from the whole team, from the manager to the support staff. The team leaders again in my opinion showed true commitment to looking after all the residents with wholehearted compassion and love. Mum was only there 12 days before she passed at 01:50am this morning but we as a family couldn't fault the professionalism and compassion they showed towards her in her final hours. As sad and upsetting for us to lose our mum, the whole team from the manager to the tea ladies were so compassionate towards us and feeling the grief we are suffering. We would highly, highly recommend Leawood Manor to any family that needs total care and love for their loved ones in their time of need. Thank you so much for all you've done for us.

My mum needed to move to a care home following two quick breaks in succession - both requiring hospital stays of several weeks. The manager was extremely understanding and caring. Mum was offered a place that could have been for just recovery or longer if she wasn't able to cope on her own. She has been there coming up for a year now. The staff are very helpful and caring and I am confident she is being extremely well looked after. They are keen to look after my mum's mental health as well as her physical health. My mum's friends who have visited have also commented on how good the home is (they have visited others) and how kind and friendly the staff are.

Mum urgently needed respite care in mid-October after a fall. I contacted the manager at Leawood Manor on Friday evening and he arranged to have a lovely, bright and spacious room ready for her to take up the following Monday. Very sadly, Mum died early in November, but I could not be more thankful that during her last few weeks, she was cared for with great kindness and thoughtfulness by all the staff at Leawood Manor. I felt completely confident that Mum, who was also living with dementia, was safe, secure and well-looked after, which meant I was able to spend lots of time with her, instead of worrying about anything else.

My Dad moved to Leawood Manor this year after deciding as a family that he was no longer safe to live independently at home. Dad has settled in well and has a good sized room with an en suite and private patio with views of the lovely rear gardens. Dad gets on well with the staff at Leawood Manor and has formed some strong friendships - a testament to the time and attention all of the care team give to the residents. The food is of good quality with a daily changing menu which is displayed in the corridors. There are lots of activities and things to do throughout the week thanks to the activities team, with residents free to take part in as much or as little as they like. The home is clean throughout, has a modern yet homely decor and is well maintained. As a family member, I find all of the staff to be approachable, friendly and willing to help with anything at any time - from management through to support staff.

We could not compare it to any other home because I live in West Sussex but we were very happy with Leawood Manor

My mum was very happy during the eight and a half years she spent at Leawood Manor, thanks to the care and dedication of all the staff. We were often humbled by their thoughtfulness towards both residents and relatives. We were very grateful for the continuity of staff and care that is available at Leawood Manor. Our mum had the same key workers for eight and a half years. We got to know the staff very well. The manager is excellent, very professional and kind. The activities are interesting, fun and varied because the organisers are very committed.

We moved our mum to Leawood Manor to be closer to both of her sons. The care she received seemed very good, and the fact that there was a constant supply of staff was good. Mum was probably hard work, but she loved her room and made friends with many of the staff. Covid didn't help.

My mum has been a resident of Leawood Manor since April 2021. She has dementia and was unable to care for herself and live independently anymore. Since living at Leawood she is very settled and relaxed. She receives excellent care from the lovely staff and we are so happy we chose this care home. She has a lovely room with an ensuite and is very comfortable and happy.

This is a really lovely home which gave my mother a great standard of care in the two years she lived there. The staff are loving and supportive towards the residents and are equally welcoming to relatives. The management team, care staff, cleaning, catering and admin teams are friendly, flexible, and responsive. Rooms are spacious, food is good, and the communal areas are well decorated. Activities for those residents who are able to engage are creative and innovative. We never regretted our decision to entrust mum to Leawood. Highly recommended.

Highly recommended.

The staff, in particular, were outstanding in keeping him well and in good spirits.

My father has been a resident at Leawood Manor for just over a year, suffering from Parkinson's and Lewy bodies dementia. The staff from management, through careers to auxiliary levels, have been excellent. They are respectful, kind and considerate. Unfortunately, my father died in July whilst in their care. They could not have done any more to make his last days as comfortable as possible. We were able to visit daily, staff tested us well, and were as unobtrusive as possible. I would certainly recommend Leawood Manor to anyone wanting the best for a member of the family.

My wife was in Leawood Manor from October 2019. Until COVID, I visited almost every day and took her out for the day on Saturday and Sunday so I became known. I always found the staff cheerful, helpful and caring and this continued after the onset of COVID. My wife was physically largley incapable especially during the last six months, but I was always confident that she would get the proper care and that I would be told of any problems.

From the manager and all the staff, my mother and our family have received nothing but exceptional care and understanding. The manager knows everything about the care of my mother including what she has eaten for lunch! The home is extremely clean and my mother has a lovely room. The staff are warm and welcoming. Highly recommended. Thank you Leawood Manor.

My mother went into Leawood initially for respite care after feeling unwell. Staff collected her from home and were very kind. After a few days, she requested to stay on a permanent basis as she liked the home and the staff. On my visits, I have been very impressed by the care that Mother has received and also the manager and staff.

Due to COVID, the visits have been very limited, but the staff have made a great effort for me to see my wife through the glass. Under the circumstances to keep the residents safe the extra effort shows the dedication and care they give. Me and my sons know for the last year that my wife could not have been looked after any better. Thanks.

This past year due to the Corona virus has been difficult, to say the least! Sometimes during the lockdown, there were no visits allowed, sometimes it was gardens visits and sometimes just a wave through the window. However, the staff did their very best to accommodate the visitors and they had our relatives best interests at heart. Now we can visit indoors (only 1 designated visitor) which is wonderful.

They all deserve a medal - thank you so much.

Mum has now been with the great team at Leawood Manor for 4 months now and I would like to say that the staff and management of this care home have all been fantastic. With all the difficulties of going into care with the COVID restrictions, they have communicated with us very effectively from day one. They have great access to the GP surgery, district nurse and dentist which my mother has tested each service already and would have been really hard to do if she had stayed at home. The staff there keep us informed of any issues that are happening with Mum and deal with it very professionally. The rooms are superb and even though we sadly cannot visit we can tell from the FaceTime calls that they are very clean and to a high standard. They have some good activities going on which is communicated by an active Facebook page which although my mum cannot take part in most of the time she will enjoy watching the others partake. Thank you, Leawood for making this a great experience to date.