Barnby Court Care Home

Great North Road, Barnby Moor, Retford DN22 8QS
Review Us
9.6 138 Reviews
  • Barnby Court Care Home, Retford
Barnby Court Care Home is an award winning family-run care home who genuinely care. The dedicated and long-serving team of friendly carers are tirelessly committed to the wellbeing and happiness of residents' lives. Barnby Court is a small home with a big heart.

Ashall Care believes that people should be encouraged and helped to continue the life they have always lived. Maintaining an individuals right to choose is the foundation of their wellbeing and promotes happiness and contentment throughout the home, not only for residents but for the families and staff too. From here, the team can do wonderful things to enrich the lives of everyone who lives here.

Barnby Court has 23 bedrooms, all of which have a sink within; they are individually and tastefully decorated. Externally there is a beautiful enclosed garden with seating. An active lifestyle is encouraged and a varied activities programme tailored to individual interests is offered.

The home is located centrally within Barnby Moor. There are good road connections an the home is easily accessible from the A638 and A1. It is approximately 3 miles north of Retford.

Barnby Court has a 'Good' CQC rating (December 2020) and is a band 4 Nottinghamshire County Council Quality Rating and has a top band 5 Food Hygiene rating (March 2023).
Show Barnby Court Care Home on the Map

Care Provided by Barnby Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fees are all inclusive of 24-hour care, rates, laundry and meals. Excluded from our care fees are sundry items such as hairdressing, chiropody, clothing etc.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Margaret Greaves (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (2)

Visiting

  • Visitors are welcome at any time of the day. Should a consultation with the Registered Manager by required it is suggested it be pre-booked to ensure that they are available.

Parking

  • Off road parking available to the front of the home for visitors.

Barnby Court Care Home Reviews (138)

9.6

Barnby Court Care Home has a Review Score of 9.6 (9.611) out of 10, based on 23 reviews in the last 2 years.
Over all time Barnby Court Care Home has 138 reviews.

Overall Experience
  • 84
  • 51
  • 1
  • 0
  • 2
Date Published
  • 138
  • 7
  • 7
  • 22
  • 116
Reviewer Connection to Barnby Court Care Home
  • 41
  • 31
  • 17
  • 11
  • 7
  • 6
  • 5
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 138, showing 101-120
Review from Sylvia A (Resident) assisted by family/friend published on 10 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't be happier with Barnby Court Care Home. There is always someone to talk to and the staff are always there to help me. The food is delicious and I am most comfortable here. I feel at home here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Helen W (Daughter of Resident) published on 9 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy that my mum is in Barnby Moor Care Home. I know that she is in the care of lovely staff who put my mum's best interests first. The home is always friendly, a home from home atmosphere as soon as you walk through the door. The food always looks delicious and mum's room is very comfortable.
I cannot imagine my mum being as happy anywhere else.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lynn S (Niece of Resident) published on 27 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff are very friendly, caring and efficient. I am happy with my Aunt's care and progress. My aunt's personal care is usually outstanding.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D T (Son of Resident) published on 27 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum moved to Barnby Court in December the staff have been very nice and Mum has fit in well. The staff seem to take good care of the residents. My Mum enjoys the food and activities.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter M (Friend of Resident) published on 28 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From day one the management and staff have been absolutely fantastic, both with the client and I. On first arriving the client was made to feel welcome and safe overnight, he settled very quickly indeed. I wouldn't have any queries about using the care home for any of my family if needed.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Patricia G (Daughter of Resident) published on 13 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Barnby Court Care Home are excellent, always friendly and willing to answer any questions. I also find them empathetic towards clients and family. Since Mum became worse in her condition, the staff have shown great care for her, providing special equipment for her.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pamela B (Daughter of Resident) published on 29 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is happy and well looked after. The home is clean and comfortable and the staff are professional, friendly and helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jill (Daughter of Resident) published on 24 August 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mum was placed here as an emergency respite by social services. The care home is in need of updating and decorating and the carpets need replacing. The staff are friendly and do their best but they seem to be short staffed for the amount of residents. All the bathrooms need updating. The food served
looks good, all home made even though mums seemed a little cold. The two conservatories have a pleasant outlook onto the garden but unfortunately don't seem to be used much. Mum sleeps most of the time so it is difficult to get a clear picture of the care she receives but on every visit she has been clean and comfortable.
Reply from HC-One, Careline Team at Barnby Court Care Home
Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
You have highlighted concerns about the standard of décor at the home.In the…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Graham W (Friend of Resident) published on 9 August 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very pleasant and friendly atmosphere, the staff are very helpful and seem to genuinely care for the residents. My friend who is a resident, says the food is very good and there is always a good choice available. The only negative aspect is the car park, it's very small and soon gets full up. But
this doesn't affect the residents only their visitors.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda M (Wife of Resident) published on 4 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the staff at Barnby Court very helpful and accommodating, nothing is too much trouble for them and if I ever end up in a care home it would be Barnby Court I can't praise it high enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Philip M (Friend of Resident) published on 21 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impressed with the caring and compassionate way in which our friend has been looked after over the last three months and also for another period of time at the end of last year. I would like to commend and thank everyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C B (Son of Resident) published on 1 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find Barnby Court a pleasant home to visit my mother the staff are polite and helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda (Daughter of Resident) published on 10 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On visiting my mum since she's been a resident in the above home, I've observed certain things such as: When asked about mum e.g medication, Dr visits or mums request to see dentist etc etc, I'm met with the same reply which is "I'll check, I wasn't in yesterday" or "I'm not sure I'll find out" although
these issues have been addressed with the manager and hoping for a mutual result as I know it is difficult with the carer to resident ratio.
Reply from HC-One, Careline Team at Barnby Court Care Home
Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.

HC-One aims to deliver the kindest possible care to all Residents, and we…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Yvonne S (Resident) published on 26 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the service that I am having at Barnby Court, the staff are willing to help with anything you require any help whether it be big or small and everyone is so friendly and they wouldn't mind doing anything to make you feel at ease.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sally T (Daughter of Resident) published on 11 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Barnby Court has a cosy, non institutional and homely atmosphere. The residents have complex and very different needs which the staff manage very well. Without exception they are calm, caring, patient firm but fair, very professional. Also they are compassionate and human. I have seen a lots of hugs.
I particularly like that there are 4 different areas, the residents do not all sit in a circle, not watching the television. I would like to see more organised activities. It may be that these take place when I'm not visiting. I realise that many would not engage (mum) but feel that the opportunity should exist.
Reply from HC-One, Careline Team at Barnby Court Care Home
Thank you for your comments, at HC-One we value and act on all feedback. Since our new activities lady started at the beginning of the year we have had lots more going on, arts and crafts, The Church…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Delia S (Resident) published on 16 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I first came here I was worried but then I woke up and realised how comfortable I am here. I'm happy I really am. When my husband passed away I had to take care of myself but I'm very comfortable here. I made mistakes at home. It's beautiful I don't have to do all the washing. At first I wondered
what I was doing here. I honestly think it is a lovely place to live in.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Caroline P (Friend of Resident) published on 16 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Seems to be very organised, friendly and approachable staff. Excellent care given.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Phil O (Son of Resident) published on 16 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the care that mum receives. We appreciate the homely environment and the individual tailored are plans that we put in place. Thank you to all the staff and management for their care for mum.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K J (Son of Resident) published on 1 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are friendly, helpful and very reassuring with their range of knowledge and insight on family, friends and health conditions. The facilities in my opinion could be a little more up to date such as pressure plate flooring which I have seen in another home. This tracks residents movement. Overall
I enjoy the pleasant welcome and leave knowing that my mum is in safe hands.
Reply from HC-One, Careline Team at Barnby Court Care Home
Can I take this opportunity to thank you on completing a carehome.uk card and thank you for your kind comments, these have been passed onto staff.
I have noted your suggestion on pressure plate…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P S (Son-in-law of Resident) published on 1 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Barnby Court has been very good to my mother-in-law, with good carers. Although I think with the monthly money certain improvements could have been done around the home. On the money side, since my mother-in-law has started at the home there has been 3 price increases with the last one being a significant
increase of circa 20%, which I'm not sure the increase in care/facilities has matched the increase.
Reply from HC-One, Careline Team at Barnby Court Care Home
We would like to thank you for your kind words which will be shared with the staff team. The home is continually reviewing and updating the environment and I am sure you will note further improvements…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.611)

Overview of Review Score

The Review Score of 9.6 (9.611) out of 10 for Barnby Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.611 for Barnby Court Care Home is calculated as follows: ( (201 Excellents x 5) + (55 Goods x 4) + (3 Satisfactorys x 3) + (11 Very Poors x 1) ) ÷ 270 Ratings = 4.611
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barnby Court Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 9 hours ago

We currently have rare vacancy for a downstairs room, along with a couple of first floor rooms accessible via a chairlift. All rooms have a sink within and were recently refurbished.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (2)

Margaret

Margaret Greaves

Job Title: Registered Manager Joined: 2000

Mags has gained many years’ experience in providing care and support to older people, to enrich their lives.


She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.


Mag aims to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Barnby Court.


When asked what she enjoys most about her role, Mags remarked:
“Every day is so different, I love planning for the future and improving our services. I love the diversity of my role and the people we meet, I love sharing knowledge and training and empowering the team.”


If you would like to find out more information about Barnby Court, Mags has an ‘Open Door Policy’ and would be pleased to welcome you at any time for an informal discussion.

No image found

Jacqui Swannack

Job Title: Deputy Home Manager Joined: 2019

Jacqui has always had a passion for helping others, at a young age she extended her helping hand and provided company for her elderly neighbour, who she continued to support throughout her teenage years. Jacqui feels that making a difference in someone's life is a truly special position to be in and she couldn't think of a greater privilege than to lead, support and empower an inspirational team to provide a high standard of care and wellbeing each day.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barnby Court Care Home to verify any information. View our terms and conditions. Barnby Court Care Home has an Enhanced Service - more info.