South Moor Lodge Care Home

South Moor Road, Walkeringham, Doncaster DN10 4LD
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9.7 84 Reviews
  • South Moor Lodge Care Home, Doncaster
South Moor Lodge Care Home is situated in the rural village of Walkeringham, close to the Nottinghamshire and South Yorkshire border, offering a peaceful and welcoming environment for older people requiring residential, dementia or respite care. The home is proud to hold a Good rating from the Care Quality Commission (CQC, February 2022), reflecting its commitment to delivering high-quality, person-centred support.

The experienced care team understands that every resident has their own story, preferences and care requirements. Individual care plans are developed in partnership with residents and their families to ensure support is tailored to personal needs while promoting dignity, independence and wellbeing.

South Moor Lodge provides both short-term and long-term care, including respite stays for those recovering from illness or giving family carers a well-deserved break. The home also supports people living with dementia, Parkinsonism, hearing loss, sight impairment and those requiring compassionate end-of-life care.

Residents benefit from a friendly community atmosphere where comfort, companionship and quality of life are at the heart of daily living. The home's dedicated team works hard to create a safe and supportive setting where residents can feel relaxed, respected and truly at home.

Jasmine's Promise: If you decide within the first 30 days that another home would better meet your needs, all fees paid will be refunded in full.
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Care Provided by South Moor Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1250
  • Self-Funded Residential Dementia Care: £1100 – £1250
  • RESPITE Self-Funded Residential Care: £1350 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1350 – £1500

Our fees range from £1100 to £1,500 per week.
Please contact us for more details about the packages we offer.

The price(s) shown are provided by the care home. Contact South Moor Lodge Care Home for full pricing details and T&Cs.

Contact South Moor Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact South Moor Lodge Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lisa McAnulty (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006
  • Number of floors: 2

Room Information

  • Single Rooms (54)
  • Single Rooms with Ensuite Wet Room (41)

Visiting

  • Anytime but please do try to avoid 12pm and 4pm for lunch and tea time

Parking

  • Plenty of onsite parking

South Moor Lodge Care Home Reviews (84)

9.7

South Moor Lodge Care Home has a Review Score of 9.7 (9.687) out of 10, based on 23 reviews in the last 2 years.
Over all time South Moor Lodge Care Home has 84 reviews.

Overall Experience
  • 59
  • 22
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Date Published
  • 84
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Reviewer Connection to South Moor Lodge Care Home
  • 27
  • 16
  • 8
  • 4
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  • 1
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Total of 84, showing 61-80
Review from C F (Daughter of Resident) published on 28 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to my mum at South Moor Lodge is excellent. All the staff are genuinely caring and treat my mum and all the residents with respect and affection. They are professional, knowledgeable and will look for innovative solutions to the sometimes demanding consequences of dementia. The management
have been very supportive, welcoming and involved. The activities coordinator is wonderful and makes South Moor feel like a home with entertainment. My sister and I are very happy mum is cared for at South Moor Lodge Care Home.
Reply from Lisa McAnulty, Manager at South Moor Lodge Care HomeThank you so much for taking the time to write us a review and thank you for your kind comments. I will make sure to pass them onto the whole team (including our Activities Coordinator). I know they will be really thrilled with the feedback. Thanks again.
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Review from Georgina C (Friend of Resident) published on 25 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Only been around for four days. The care is exceptional and the staff cannot do enough for you.
Reply from Lisa McAnulty, Manager at South Moor Lodge Care HomeThank you for your lovely comments about our team, I will make sure to pass it on and I know they will be thrilled with the feedback.
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Review from M W (Wife of Resident) published on 25 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was in residence for four days only. His attitude has responded to the care and accommodation he has received in a most positive manner. All looks good for the future - his future and my future.
Reply from Lisa McAnulty, Manager at South Moor Lodge Care HomeThank you for your kind comments. It's great to hear both you and your husband are feeling positive about the future. Thanks again.
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Review from J F (Husband of Resident) published on 9 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home is well run but would benefit for more caring staff.
The rooms are cleaned daily to a high standard. Visitors are made welcome and treated accordingly.
Reply from Lisa McAnulty, Manager at South Moor Lodge Care HomeThank you for taking the time to write us a review and for your comments. We are currently recruiting for care staff and hope to have these roles filled ASAP. I will pass your comments onto the rest of the team. Thanks again.
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Review from P B (Sister-in-law of Resident) published on 25 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband and I visit our brother-in-law with my sister quite often, we have always thought how lovely it is here, even to the point of wanting to stay hear when it's our time for a care home. The staff are just brilliant and would do everything to make things happy for our brother-in-law and all the
residents here. They are also, very good to our sister, us and all visitors.
Reply from Lisa McAnulty, Manager at South Moor Lodge Care HomeThank you for taking the time to leave us a review. It's really lovely to read your kind comments. I will make sure to pass them on to the rest of the team, who I know will be thrilled. Thanks again.
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Review from T H (Resident) assisted by family/friend published on 5 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They never leave me, they look after me all the time.
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Review from Alison H (Wife of Resident) published on 19 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has just been in South Moor Lodge overnight. The food is excellent and the staff are caring. I did have an issue over painkillers not being issued but it was a misunderstanding and after a discussion with the manageress, who is a very caring person, who explained the situation, I feel happy
that this matter was resolved. Thanks.
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Review from Diane C (Daughter of Resident) published on 14 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved here in June 2017 after a fall and hospital stay. Originally for respite but she decided that she wanted to stay. We were soon offered a newly-refurbished room, a considerable improvement with walk-in wardrobe and en-suite wetroom. It is kept very clean for her.
Number one asset at
Southmoor is the staff, who are caring, friendly and never impatient. This applies to agency staff also. The laundry is very good.
The food has been excellent from the start and my mum is eating better now than she has for years. Her little whims are well catered for.
In recent times the activities have become much more varied. There was even a birthday party for my mum recently with mocktails, cake and armchair dancing! An added bonus is the new Facebook page, which is good for me living 200 miles away being able to see what my mum is up to.
There are ongoing improvements which should enhance the day to day living of those who live here.
Reply from Lisa McAnulty, Manager at South Moor Lodge Care HomeThank you for taking the time to write us a review and for your lovely comments. I will pass your feedback onto the rest of the team.
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Review from Claire (Granddaughter of Resident) published on 27 February 2019 Submitted via Website • Report
Overall Experience 2.0 out of 5
Our hopes were high that we could begin to stop worrying about mum/grandma once she was being cared for in a home. Southmoor Lodge sounded promising as the company's mission was to provide the 'highest standards of care'. Unfortunately, this home fell way short of those aspirations.


The home is spacious

and mum/grandma enjoyed a beautiful room. Many of the staff were caring and hard-working, however, despite management denial, they were clearly very stretched. It was on occasions difficult to find care staff at all. Residents would be seeking aid for those that couldn't mobilise themselves.


We felt the needs of mum/grandma could not be met by the home. It was both sad and concerning that despite frequent requests, a lady so particular about her personal hygiene and who was prone to infections, went weeks without a bath or shower.


We felt like we were constantly chasing up management over concerns, were frequently fobbed off and overall left disappointed by Southmoor Lodge.

Reply from Lisa McAnulty, Manager at South Moor Lodge Care HomeThank you for taking the time to write a review and for your comments. I’m sorry that you and your family feel disappointed in South Moor Lodge, we work hard to make sure all residents and their family have a positive experience with us and on this occasion, we fell short of those standards. During the time your mother/grandmother was with us we experienced a sudden increase in occupancy leading up to Christmas, which did temporarily put a lot of strain on our staff despite increased staffing levels. We will avoid a similar situation in the future and make sure any new residents join us gradually.

Our Managing Director would like to have a conversation with you to get more detailed feedback about the issue’s your family had at South Moor Lodge and how we can do better in future, would it be possible for you to get in touch and provide your contact details so he can give you a call (info@jasminehealthcare.co.uk) Again please accept my apologies and our assurance we have taken action on the points highlighted in your review.
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Review from Kenneth S (Husband of Resident) published on 25 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in South Moor Lodge for 6 years. In all that time I've never been given any reason to make a complaint. This to me is a good sign that staff are very caring towards the patients.
Reply from Lisa McAnulty, Manager at South Moor Lodge Care HomeThank you for taking the time to write a review and for your comments. I will pass them onto the rest of the team. We really appreciate it.
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Review from L M (Relative of Resident) published on 25 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Relative with Alzheimer in their 90's entered South Moor Lodge. Overall, all aspects of home and care is very good. Management supportive, especially the assistant manager who supported the family with social services assessment - very very good.
Housekeeper excellent in their duties and in their cheery
upbeat personality as was the cleaner, working under the housekeeper.
Very supportive team - ready to listen and take on board any concerns.
Reply from Lisa McAnulty, Manager at South Moor Lodge Care HomeThank you for taking the time to write a review and for your lovely comments. I will pass them onto the rest of the team, I know they will be thrilled with the positive feedback.
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Review from P H (Power of Attorney of Resident) published on 22 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am highly delighted with all aspects of care my friend has received. The staff are very friendly and eager to help whenever the need arises. It would be nice to have heating in the shower room but that is a small 'niggle'. I would be quite happy to live here myself if the need arose!
Reply from Lisa McAnulty, Manager at South Moor Lodge Care HomeThank you very much for taking the time to write a review and for your comments. They are much appreciated and I will pass on your feedback to the rest of the team at South Moor Lodge.
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Review from Phillip R (Son of Resident) published on 5 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since there has been a change of manager, the home has improved beyond recognition and as far as I'm concerned, my dad has been looked after extremely well.
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Review from S J (Daughter of Resident) published on 11 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home feels homely, comfortable, with good access to all areas. Meals appear good, though more fresh fruit perhaps or fruit available in lounges.


Medical prescriptions seem slow to become dispensed. The activity programme appears to be improving though activities to stimulate all residents are

important even those without dementia.


Generally satisfied that our parent is now a resident.

Reply from Lisa McAnulty, Home Manager at South Moor Lodge Care HomeThank you for taking the time to complete this review and to make you aware that we take on board facilities being rated as satisfactory, we will continue to work towards improving our service.
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Review from Amanda R (Niece of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise this care home highly enough. Every member of staff showed the utmost care and respect to not only my uncle but to ourselves as his family when we had no idea what to sort out first and where to get help and advice.
I would be extremely happy to recommend any member of our family or
other friends relations to move here.
I will be forever grateful to the manager and deputy manager for making our situation and transition go smoothly.
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Review from David H (Resident) assisted by family/friend published on 26 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very well looked after for the weekend.
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Review from H M (Niece of Resident) published on 6 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The two carers who assessed my aunt were kind and helpful. They listened carefully to her needs. I liked the fact that the staff were in with the residents in the lounge. My aunt enjoyed her stay very much.
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Review from Eileen M (Resident) published on 14 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the third time I have enjoyed the hospitality of Southmoor Lodge as a self-funded guest. I have always received a warm welcome and regard many of the staff as old friends. The rooms I have occupied have always been pleasant and kept very warm and comfortable.
The staff, almost without exception,
have been kind caring and compassionate and always so willing to please.
Although I am a rather fussy eater, the catering has been of a high standard and I have enjoyed my meals. The maintenance of the premises is of a very good standard, carried out by a very competent and pleasant gentleman. I have always had clean clothes to wear - the laundry is run very efficiently, again, by a most pleasant and helpful lady.
I have nothing but praise for the on-site management and her staff who do a very difficult job indeed to a very high standard. I have great admiration for them.
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Review from C R H (Resident) assisted by family/friend published on 19 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's an excellent care home with excellent caring staff. They are marvellous, nothing is too much trouble for them. The food is excellent and there is a good choice of meals and puddings.
The managers are very good and caring. We have nothing but praise for them all.
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Review from Penny M (Daughter-in-law of Resident) published on 12 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for the excellent care all the staff have provided for mum during the final years of her life.


All have shown compassion, despite the stressful nature of the differing needs of the residents, offering sympathy, humour and patience at all times.

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Current Review Score: 9.7 (9.687)

Overview of Review Score

The Review Score of 9.7 (9.687) out of 10 for South Moor Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.687 for South Moor Lodge Care Home is calculated as follows: ( (207 Excellents x 5) + (40 Goods x 4) + (19 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 268 Ratings = 4.687
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for South Moor Lodge Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 May 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Lisa

Lisa McAnulty

Job Title: Home Manager

South Moor Lodge is led by its experienced manager, Lisa McAnulty, who supports our qualified team of care, kitchen and housekeeping staff.


Lisa joined South Moor Lodge in August 2018, having worked within the elderly care sector for 25 years. After beginning her vocation in care, as a care assistant, Lisa has worked her way up the ladder. Lisa and her team, work tirelessly to ensure that all our residents are supported, and cared for to a high standard, whilst promoting their dignity at all times.


Lisa passionately believes that we are invited to work in our residents’ home, and the empowerment of their choices, rights, independence, are fundamental to her approach to care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact South Moor Lodge Care Home to verify any information. View our terms and conditions. South Moor Lodge Care Home has an Enhanced Service - more info.