Nottingham Care Village

168 Spring Lane, Lambley, Nottingham NG4 4PE
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10 39 Reviews
  • Nottingham Care Village, Nottingham
Set in the idyllic countryside of Lambley, Nottingham and close to the award-winning Gedling Country park, Nottingham Care village has undergone a multi-million-pound refurbishment program.

The home, with state of the art decor, has 58 en-suite luxury bedrooms. There are several spacious lounges and smaller dining areas where nutritious meals are provided to suit residents individual tastes.

Residents can relax in the sun lounge or enjoy a quiet read in the library. Residents can also enjoy being pampered in the hair salon and beauty treatment room. Their inner courtyard gives residents the chance to relax in the sun and the surrounding gardens with raised flower beds; and patios offer the change to enjoy seeing the local countryside.

The professional staff provide Person Centred Care along with a daily activities programme. Respecting and maintaining the dignity of residents is important and staff welcome advice and visits from family members at any time. In addition to offering residential care, respite, day care and holiday cover, dementia care is offered.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1150
  • Self-Funded Residential Dementia Care: from £1150
  • RESPITE Self-Funded Residential Care: from £1150
  • RESPITE Self-Funded Residential Dementia Care: from £1150

Care fees are dependent on the care needs of the individual. Additional cost for Hairdressing and Podiatry

These prices are only a guideline, please contact Nottingham Care Village to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Nottingham Care Village Ltd

Person in charge

  • Emma Hill (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (55)

Visiting

  • Visiting times are anytime but the team do ask to avoid meal times please.

Parking

  • The home have a car park at the front of the care home.

Nottingham Care Village Reviews (39)

10

Nottingham Care Village has a Review Score of 10 (9.950) out of 10, based on 17 reviews in the last 2 years.
Over all time Nottingham Care Village has 39 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Nottingham Care Village
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Total of 39, showing 21-39
Review from Andrew B (Son of Resident) published on 29 January 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
After a stay in hospital over Christmas my mother spent a weeks respite care at Nottingham Care Village. The care she received there was exemplary, everyone
was extremely helpful and after initial misgivings, my mother settled and was quite contented.
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Review from Linda O (Daughter of Resident) published on 7 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother needed emergency respite care following a fall, the manager and the team were amazing from the first phone call until we said goodbye. They showed kindness and understanding and couldn't have been more helpful in getting Mum settled in. They encouraged Dad to come and have his meals so that
they could be together which I thought showed the depth of understanding of people's needs in these situations. Thank you all again.
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Review from Stephanie L (Friend of Resident) published on 16 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend recently spent a week here to recover from a minor operation. She thoroughly enjoyed every minute of her stay. She was very pleased with the size and cleanliness of her room. She felt safe in her room knowing there were safety cords, buzzers and a pressure mat by the bed. All the staff were
kind and friendly making her feel very welcome and well looked after. She enjoyed all her meals. The home is surrounded by gardens and paths to stroll on when the weather is fine with an abundance of garden furniture to sit on in the summer. The home is bright and the three lounges are very tastefully decorated. Friends and I were made very welcome when we visited. Being offered cake and a cup of tea was an added bonus. I personally was very satisfied with the care and attention she received and would recommend the home to friends. My friend was pleased to have experienced a week here and said she wouldn't hesitate in going back if she felt the need for another week's respite or longer care.
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Review from Angela D (Niece of Resident) published on 16 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a cataract operation, my 94-year-old Auntie spent a week of respite care at the Nottingham Care Village. She loved it! She returned to her home today with very mixed feelings, continually chatting about the wonderful holiday that she has had. She loved the food, the country outlook, the exercise
class in a morning, the care, the lovely kind and friendly staff but who also afforded her respect, dignity and understanding. She enjoyed the walks outside, the other residents who chatted and the welcoming feeling her own visitors were greeted with. What more could we ask for? Thank you to all concerned for making a week being cared for, feel like a holiday!
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Review from G K (Niece of Resident) published on 7 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very satisfied with the care and support my Aunt receives from the staff at Nottingham Care Village. The food is excellent. The staff are very friendly and very knowledgeable about the patients. The rooms are very well appointed and kept very clean. The laundry service is very good. My Aunt is
very deaf and has very limited sight owing to macular degeneration so cannot partake in many activities but the staff try to keep her entertained. As she always receives visitors in her room because of her hearing problems, I have not seen all the facilities.
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Review from Tony M (Resident) published on 4 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I suffer from anxiety and depression and was a resident for one week only to give my wife some respite.


All the other residents were here because of age or/and infirmity and so I was unusual in that respect.


In my view, this establishment is above average and I would certainly recommend it and

the beds are very comfortable!
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Review from S M (Daughter of Resident) published on 4 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is pleasant to be at Nottingham Care Village. The public rooms are clean well decorated and homely. The food is good and the staff are very approachable.
Two concerns:
Food is offered in too close intervals, Breakfast at 9:30 will be followed by lunch at 12 - 12:30 then dinner at 5 pm.
There are
crafts and games on a table in the lounge they are never touched. The staff do a good caring job, but they don't engage with residents enough. Perhaps they could play cards/do a jigsaw/ organise bingo? Something to stimulate them.
Reply from Mary McGowan, Director at Nottingham Care Village

I can confirm that all meals at Nottingham Care Village are offered to suit individuals personal preferences. Breakfast is available from 0700 a.m. onwards and lunch is available from 1215 p.m. onwards. We recognise that all our residents have personal preferences and therefore we give them the choice of time to have breakfast, lunch etc. and also where they wish to have their meals. For our residents who wish to have dinner in the evening, we are happy to accommodate this. Our Person Centred Care package fully supports the individual preferences of all our residents. I can also confirm that our staff do engage in board games with our residents. We have an Activities Co-ordinator who will offer a range of activities for our residents. We will endeavour to meet the personal preferences of our residents with regard to activities as much as possible. Additionally, we engage the services of an outside company to provide activity courses for our residents.

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Review from P P (Son of Resident) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 95-year-old mother is happy in this care home, she has always been very independent with help from the family and warden aided accommodation until May last year when she was admitted to hospital. As a family, we looked around several care homes and this home appeared to tick all boxes. My mother
initially came for one day to see if she liked it and then had a trial week. She has not looked back. She chose her own room which is light and airy. She mixes well with many of the other residents and enjoys the food and security of someone on hand to look after her especially on the days she is not 100%.
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Review from Lesley H (Resident) published on 20 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facility, well managed, consistent from staff who treat the residents with dignity and respect at all times.
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Review from J J (Friend of Resident) published on 16 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited a friend in Nottingham Care Village and had a very warm welcome by management and staff, offering drinks and cake before I sat down.
A lovely clean, fresh, homely home.
Staff were exercising with residents sitting in armchairs and when an individual asked for help, the carers dealt with
the request immediately.
A lovely secure place to live.
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Review from D P (Daughter-in-law of Resident) published on 15 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied with care given to my mother in law. Staff extremely kind and professional. The only issue is lack of a receptionist, so sometimes the wait outside is long until someone buzzes to let you in.
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Review from Timothy D (Son of Resident) published on 7 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff provided exemplary care and treated mum with great respect and dignity and became friends to her.
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Review from S L (Daughter of Resident) published on 16 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Within days of our mother staying at the Nottingham Care Village we noticed the anxious worried look had disappeared from her face. She began to put on weight and generally just seemed to be more relaxed. Her room is lovely with a bright open aspect and wonderful decor. The care village has an extensive
garden area with seats to sit in the sunshine and on cooler days a warm and inviting conservatory area. I have been told that my mother has been enjoying the meals and she was very excited to be going on a boat trip which the activities co-ordinator had organised.
Needless to say now that our mother is receiving the care she so dearly needed it has taken a huge weight off our shoulders. We can go and take her out for the day and not worry about leaving her on her own any longer as there is always a group of residents for her to sit and chat with as we finish our cup of tea with her and take our leave. Well done to all the staff and thank you so much from all of our family.
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Review from Nicola H (Daughter of Resident) published on 15 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to all the wonderful staff for the great care my dad received last week. Dad has complex needs and these were all met with grace and dignity. He really enjoyed his time there and informs me he would very much like to return. I want all staff to know how much I appreciated all their hard work
and commitment.
If you have a loved one who needs care I would highly recommend Nottingham Care Village.
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Review from Patrick J (Resident) published on 5 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Preeminent in its attributes is the professionalism of all the staff Residents are treated with dignity and respect at all times. The care staff enjoy the confidence of the residents for their expertise and compassion. A wide choice of top quality food is prepared --although the cooks are hampered by
the lack of a grill in the kitchen. Our individual rooms are havens of peace and tranquillity _but help 24/7 is only a buzzer call away.-furnishing is of high quality and easily accessible but most important of all a good night's sleep is guaranteed in the oh so lovely large bed. Activity provision is poor -there are simply insufficient residents to put on a programme and the coordinator is deployed as a career. I have also commented that value for money is satisfactory this is a business with shareholders interested in the return on capital investment . Until a full year's accounts are filed it is impossible to say whether the value for money Is fair or not.
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Review from Elizabeth (Daughter of Resident) published on 21 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was one of the first few residents. She had slight dementia and had been neglecting herself prior to admission. She chose a lovely room and enjoyed the care and attention she received. She particularly enjoyed the freshly prepared food. Soon after her taking up residence she became terminally
ill with cancer and we could not have asked for better care. In her last weeks, the staff supported us as well as my mother and mum felt safe there.
One aspect of the home that we did find a chore and have communicated regarding this to the management, is the electric gate at the end of the drive. To have to get out of the car to use the intercom and then return to the car to drive in was time-consuming and irritating, particularly in the rain. That said Nottingham Care Village was a haven for my mother at her time of greatest need.
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Review from Alex P (Grandson of Resident) published on 17 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are warm, welcoming and will always go out of their way to please, they seem to genuinely care about my grandparents and always take time out to play games with my grandma to help her dementia, the facilities modern, clean and hygienic with a conservatory, reading room, communal room,
cinema room just to name a few. i would definitely recommend this care home.
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Review from Bryan M (Regular Volunteer) published on 11 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
This review is written from the basis of being a churchwarden, not a Vicar. By invitation, I first visited the Care Village at the Grand Opening in July, a splendid occasion, formally opened by Rt.Hon.Ken Clarke MP. The visit included an opportunity to tour the complex, looking at the facilities and
accommodation. Subsequently, I was invited and arranged for 27 older members of my church to attend a coffee/cake morning and again appraise the facilities. My visits have continued on a weekly basis to spend time with one of the residents.
Therefore, my views are expressed on the basis of being a visitor. The decor in the bedrooms is in excellent order, with complementing furniture, curtains etc. The ensuite facilities are ideal for elderly residents. The public areas are equally welcoming, including dayrooms, conservatory and outdoor seating. The quality of food is very high and the staff are extremely professional and welcoming. The whole ambience of the complex exudes quality and care.
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Review from Susan J (Daughter-in-law of Resident) published on 11 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law has been in the Nottingham Care Village since it opened, we have found him to be settled and always speaks very highly of the care given to him. We the family have always found the staff to be friendly,polite and professional. They always inform us of any problems they may have with
my father-in-law as he's not the easiest person to care for.
We have found the home clean,tidy and always accommodating.
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Current Review Score: 10.0 (9.950)

Overview of Review Score

The Review Score of 10 (9.950) out of 10 for Nottingham Care Village is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.950 for Nottingham Care Village is calculated as follows: ( (191 Excellents x 5) + (10 Goods x 4) ) ÷ 201 Ratings = 4.95
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Nottingham Care Village is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Jun 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

Emma

Emma Hill

Job Title: Home Manager Joined: 2023

I have worked in the care sector since 2003, during this time I progressed form Care Assistant, Senior care, Deputy role and in 2018 to the Home Manager role. I am very passionate and believe that person centred care is key. I have managed large services in both residential and Nursing and promote an open door policy for both Residents and Staff in the Home. We have fantastic and caring staff at Nottingham Care Village and I am proud to be part of the team.

Sheena

Sheena Pearce

Job Title: Deputy Manager Joined: 2023

Sheena Is the Deputy Manager at Nottingham Care Village and has over 20 years experience in the care sector.

Sarah

Sarah Gilbert

Job Title: Deputy Manager Joined: 2019

Sarah is the Deputy Manager at Nottingham care Village, Sarah has good knowledge of the care industry and has work at Nottingham Care Village for over 5 years.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Nottingham Care Village to verify any information. View our terms and conditions. Nottingham Care Village has an Enhanced Service - more info.