






Southwell Court is a very attractively designed building, generously proportioned in all areas. They offer and provide person-centred care with an excellent staff ratio to residents, plus many activities. Mealtimes are times for social interaction with hotel quality service, a varied menu and attractively prepared and tasting food.
A team of qualified and passionate staff focus on the individual needs of each person – delivering bespoke residential and respite care in a warm and welcoming environment.
Care Provided by Southwell Court
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 82 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Southwell Court for full pricing details and T&Cs.
Contact Southwell Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Charles Sadler(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (72)
- Couples/Companion Rooms (5)
- Single Rooms with ensuite Wet Room (72)
Southwell Court Reviews (38)
Southwell Court has a Review Score of 9.5 (9.534) out of 10, based on 15 reviews in the last 2 years.
Over all time Southwell Court has 38 reviews.
I find the staff very helpful and lovely. I am very happy here I like the decor if feels homely.
My wife has been in this care home for one and a half months and during that time I have paid frequent visits at different times of day. She settled in beautifully after the upheaval of the first day and has been happy and content since then. I have observed many acts of kindness and care, including the occasional kiss. The staff are always very understanding and helpful to me in dealing with suggestions or admin details. When telling others of my wife's permanent residence at Southwell Court, I have been amazing at how many have had family members, friends, or neighbours who have passed favourable comments about the care received. I have not heard one single complaint. Her bedroom and the ensuite wet room are immaculate, together with the communal areas such as the dining room, lounge and corridors etc. I have not sampled the food provided, but judging from the menu, I fully expect that the same standard of excellence will apply. The management and administration before and since my wife's arrival has been first class. Well done to all at Southwell Court.
Although there are some caring members of staff, there are sadly not enough dedicated carers to provide a consistent level of care. The garden at the rear is pleasant for the residents to enjoy in the winter months.
If someone is in reasonable health and a resident on the ground floor Southwell Court is a pleasant care home, with some kind and welcoming carers though problems stem from staff shortages, not recognised/acknowledged by management though recognised as a problem by others. The staff often rushed and stretched with little time to interact with residents. Social activity staff do a great job but have to cover three floors. It has been noted there is inconsistency in the level of basic personal care (nails, hair, shaving). When concerns are raised they are dealt with quickly but often reoccur. The lounge on the first floor is like a waiting room, often with people shouting for help. Described by my husband as a 'dumping ground'. The building is light and airy and the well kept garden is a lovely place to sit.
Well appointed - very clean building with lovely rooms and superb garden.
Great food.
More recently, during an episode of ill health, the management respected her wishes not to go into the hospital. This entailed the manager having to arrive over 20 miles to obtain the reassuring medication - "literally going the extra mile". Total dedication, care and compassion.
Thank you for your kind comments. We at Southwell Court will always find a way to get what's best for our residents!
It was the hardest decision. Which care home do we "put" our close friend in. Even the language was harsh. A nurse I met spoke very highly of Southwell Court, and so in May 2019, I visited them (the 3rd such visit? to see how they measured up to my expectations. I was very impressed with what I saw, what I heard and how I felt after the initial visit. My gut instincts told me this was the right place - and four years on, I'm so pleased I followed my instincts. The staff showed genuine care and concern for my friend. They kept me frequently informed of her condition. Even during the peak of Covid, I felt that the management team were across every aspect of bio-safety and security. Every time I called to ask about my friend and her welfare, I was given an informed, sensitive and knowledgeable update. All in all, Southwell Court Care home was a godsend - and I can't speak highly enough of the care home manager, her team and their supporters. Thank you, team Southwell Court (Care Home)!
Dear Ross, thank you for your kind review. It was a great privilege to look after your friend during her stay in Southwell Court. We will never forget her lovely singing and how happy this made her.
All my experiences are so good! Everyone is friendly and helpful. No complaints at all! Lovely happy girls who can't do enough for you. I would recommend it thoroughly in every way. The food is always superb!
My mum was sent to Southwell care home one week before Christmas 2022 for emergency care. All the staff are amazing; they all looked after my mum with 100% care and respect. The rooms are always clean and tidy, and Mum enjoyed the food provided.
My dad passed away in December 21, and after 69 years of marriage, Mum, at 89, had to learn to live on her own. As much as we tried to keep Mum in her own home, by October 22, Mum needed everyday support as her dementia was quickly taking hold, as well as being so very lonely. From the moment I spoke to the general manager at Southwell (I have no words to say what an amazing, totally committed lady she is), but also that every member of staff at the home, whatever their position, has been empathetic, thoughtful and considerate not only to Mum but to us her children. It was a very tough and upsetting decision to take Mum away from her home, but every single member of the Southwell team has helped us through this difficult journey. Now, in January 2023, I do believe if Mum wasn't at Southwell, she wouldn't be with us today. Absolutely nothing is too much trouble for the staff, and Mum is treated with respect and as an individual. I absolutely recommend this home. What amazing people they all are!
It is fine in here if you are fit and well, if not you are moved upstairs where things are quite different. No photographs up here and certainly not a lot to get excited about. I visit my husband who has been moved upstairs following an illness and find it miserable and depressing. I quite enjoyed visiting when he was downstairs but have to force myself to go now. He is quite with it for 90 years of age but he has been put with poor souls that wander about and can't hold a conversation. Luckily he can tolerate it, I used to enjoy my visits but now we have to sit in his bedroom because of the constant turmoil in the lounge. I used to enjoy my visits but now dread them.
The care is exemplary. The staff are wonderful, warm and caring. The activities are extensive and inclusive. The atmosphere is lively and full of happiness. The food is amazing. My father lived here for five years before he died. My mother would go nowhere else and has now been resident for two years and is healthier than she was living on her own. She loves being there. Visitors are welcome and encouraged whenever. It is a marvellous home.
I have to say it is an excellent carehome. My mum is well cared for and loved. She is very happy at Southwell and I feel reassured she is safe and happy! The staff are excellent and especially lovely and caring. A big thank you to them all.
Initially, our Dr said if he is happy don't move him. Where he was closed and after trial at home needed more carers. Eating little - came with him. Big worry for me, last couple of weeks he has picked up despite he is very thin. Only with you last 3 months. Any problems with him physically you have looked into and so far he is responding. Would appreciate him to have more stimulation.
Visitors too are welcomed in any area of the home.
Residents are looked after well and staff liaise very well with relatives.
There is a varied programme of entertainers who visit the home.
A lot of thought, imagination and hard work is put into planning different activities and events.
The building itself is pleasant, open and very clean.
A super, well-tended garden is at the back and is a safe, secure place where any resident could choose to walk, sit and enjoy the surroundings.
During her end of life care, the staff went about and beyond and kept us up to date with every change in health as it happened.
The care was simply outstanding and we will be forever grateful to those who cared for her.
Mum has been with you since March 2015 and after visiting today, I felt I had to finally submit a review. Mum now looks better than she has in years, gained weight, lively and most importantly happy. Yes, she has Dementia and often thinks she's at work but is settled, has friends and is safe. I cannot express our gratitude enough to all the staff for the care they give mum and the fun and laughter they share with her. We would and I have recommended you to anyone who wants the best care available for the most important person in their lives. Thank you for the care, love and support you all give mum every day xxx
My Mother, who had dementia, came to live here in 2009 aged 90 after one night's trial stay (having already rejected two other residential homes after one visit). She settled in quickly and told me she felt safe and had no worries living here (she had previously lived in her own home and become nervous and isolated). I found the staff to be very good, most of them caring and attentive to her needs , quickly achieving a rapport with her. She died in April 2015 and for the last 6 weeks was bedfast, not eating and barely drinking. We were very impressed with the care she received; although it was impossible for staff to be with her all the time, when they came to wash,change,turn her etc they were always kind, gentle and loving and we felt the care was as good as we could have given. My sister commented that the staff really did give her TLC (tender, loving care). Obviously a residential home has its drawbacks and especially if you are deaf and have dementia so cannot easily interact with other residents but as far as staff were concerned we felt our Mother was cared for very well.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 July 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 24 July 2026We currently have 2 vacancies on our residential and nursing unit, both with large ensuite wet rooms and new furniture
News (0) & Events (0)
There are no news items for Southwell Court.
There are no upcoming events for Southwell Court.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Southwell Court.
Accreditations
There are no accreditations posted yet for Southwell Court.
Meet the Team (5)

Family and people are extremely important to me, and I have worked in healthcare since 1998, initially with the NHS, before moving to Senior Management roles with various learning disability charities, and more recently, other large elderly care providers, both as a Senior General Manager and Director Level.
I relocated from Wokingham, Berkshire, with my wife and 3 children in 2022 and live in a small village on the outskirts of Lincoln.
People matter to me, whether it is the wonderful people we support in our home or the dedicated stars who support everyone so tirelessly in every department.
It's vital, first and foremost, to treat everyone as we want to be treated as I and staff realise this is somewhere we will all be in our later days.
Trusting us to support the most important people in your lives is your priority, and this is something we never forgetOur committed team in every department deserve their reputation, and you will struggle to find a more open and inclusive place for the most important people in all our lives to receive the care they richly deserve.

Sharon is a team player and loves her residents to bits, ensuring that our residents retain their comfort and dignity. She is a stickler for rules and ensures that her residents are as safe in their environment as they can be.
Southwell Court was the first place where Sharon became a carer. Before this, she was a taxi driver for many years.
She has excelled as a carer and has been praised personally on many occasions for the positive impact that she has had on the residents and their families.

She enjoys challenges and this works well with her role as Home Administrator. She enjoys collaborating with the team who support each other whilst still having smiles on their faces.
Emma is a keen “gym bunny,” and enjoys the challenges that it creates.

Whether on the pavement or in her professional life, Jo believes in running toward challenges rather than away from them.
A lifelong resident of North Nottinghamshire, she still calls her childhood home her base. After accompanying her mother through a significant illness until the end of her journey.
Jo emerged with a renewed perspective and a drive to ensure her professional life is dedicated to work that truly matters.Now a mother, she is dedicated to modelling resilience and purpose.
When not at work, you’ll find Jo renovating her family’s 400-year-old farmhouse, or dreaming of Provence (with a jar of French cornichons close at hand).

Before working at Southwell Court, Emma was a supervisory Nursery nurse and a full-time Mum. She enjoyed the daily interaction with the children and meeting all the parents.
Emma decided to pursue a new career here at Southwell Court, where she has flourished at her job and is now our head Housekeeper.
Emma relishes new challenges and no task is too small.
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