Beechville

653 Chorley New Road, Lostock, Bolton BL6 4AG

Beechville, in Bolton, has been purpose-built in order to achieve high standards of residential and dementia care, having been rebuilt by housing and care provider MHA.

All of Beechville's bedrooms are en-suite, though residents also have the use of assisted shower rooms ideal for mobility issues.

The property also has its own lounge and restaurant, as well as a games and activities room, a hairdressing salon, a holistic therapy room and a music room.

Group: MHA (Methodist Homes)

Local Authority / Social Services: Bolton Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 63 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 55+.

Single Rooms: 63

Rooms with ensuite WC: 63

Facilities & Services: Wheelchair access

Latest Care Quality Commission* Report on Beechville: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview of Review Score

The Review Score of 9.8 out of 10 for Beechville is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Beechville in Google's Search Results – more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.764 for Beechville is calculated as follows: ( (156 Excellents x 5) + (46 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 203 Ratings = 4.764

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews; 3.00 points for the first Positive Review, and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Beechville is based on 14 positive Reviews in the last 24 months and is calculated as follows:

    1. 3.00 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12.6 positive Reviews (63 registered maximum number of service users ÷ 5). 14 Reviews ÷ 12.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Beechville has a Review Score of 9.8 (9.764) out of 10 and an Average Rating of 4.8 out of 5 from 17 Reviews over all time


Average Ratings

  • Excellent
    13
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Beechville?

  • Extremely LIKELY
    16
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Beechville

  • Daughter of Resident/Service User
    10
  • Son of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Sister of Resident/Service User
    1
  • more

I wanted to give a special mention to the Activities Manager at Beechville for organising the recent residents' holiday to Blackpool which included my father. The holiday took a great deal of effort to arrange and manage, and it proved to be a really enjoyable week away for all the residents involved. I joined the 'party' for a day during the week and saw first hand how much the residents were enjoying their week away. This kind of activity makes a real difference to the residents' lives. Many thanks to her for her enthusiasm and commitment, and to the other staff for looking after everyone during the week.

How likely would you be to recommend Beechville? Extremely Likely

Overall Standard

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Average Rating:   4.4 out of 5

Judith Lathey, Home Manager at Beechville responded to this review on 01 Jun 2018:

Thank you so much for your recognition of the dedication of the team to ensuring our residents enjoy their days inside and outside of Beechville. I will ensure that your kind words are passed on to everyone involved. We also feel very lucky to have the positive support of so many family members such as yourself.

I would recommend Beechville care home for its excellent care from the wonderful staff employed there. My father is cared for in every way. The food is good and varied and they cater for all tastes. His personal hygiene is excellent. There are varied and interesting activities organised by the brilliant Activities Co-ordinator. A brilliant Care Home.

How likely would you be to recommend Beechville? Extremely Likely

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Average Rating:   5 out of 5

It is a friendly, relaxed and caring home. I feel that every effort is made to make residents comfortable and happy.

How likely would you be to recommend Beechville? Extremely Likely

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Average Rating:   4.8 out of 5

Could not be more pleased. Home is spotless. Staff are perfect. Our mother has settled in so quickly. In fact, I would say her general health has improved in leaps and bounds.

Cannot fault the place in any area.

If you are in area visit and have a look.

How likely would you be to recommend Beechville? Extremely Likely

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Average Rating:   4.8 out of 5

Lovely bedroom with ensuite facilities. Clean and tidy in all areas.
Good entertainment and activities programme.
Limited parking on site for visitors.
Sometimes seem short of staff, especially at weekends.

How likely would you be to recommend Beechville? Likely

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Average Rating:   4.4 out of 5

Rachael Watson, Home Manager at Beechville responded to this review on 06 Oct 2017:

Thank you for you kind comments. I can assure you that the care staffing numbers within the home at the weekend are the same as they are during the week, however, you may find a difference in that the support staff are not generally in to answer the door etc. We have parking spaces to accommodate up to 25 vehicles which generally we find is sufficient.

Reputedly the best care home in Bolton.

How likely would you be to recommend Beechville? Extremely Likely

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Average Rating:   5 out of 5

Nicky, Deputy at Beechville responded to this review on 25 Sep 2017:

Thank you for your review.

I wrote a review in August 2016 and gave 5 out of 5. Now that my wife has been a resident in Beechville for a further 12 months the home is even better than before.

Since last year a new young and vibrant activities organiser has been appointed and she organises an extremely varied and busy schedule of events. These include outings, musical events, exercises and one to one chats with the residents.

The quality of staff remains excellent and they are very caring to the residents.

Well done Beechville.

How likely would you be to recommend Beechville? Extremely Likely

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Average Rating:   4.9 out of 5

Rachael Watson, Manager at Beechville responded to this review on 18 Sep 2017:

Thank you for your lovely comments.

My dad moved into Beechville two years ago, when vascular dementia meant he was no longer able to cope independently, and he has settled in extremely well. The staff are consistently caring and considerate, they treat my dad affectionately and respond well to him with humour, patience and understanding. I live 250 miles away, and I feel confident that he is in safe hands. The staff call me only when they have concerns about health issues. I can visit any time without needing to inform them. There is a wide range of activities and the atmosphere is always upbeat and positive, providing a good balance of lively enjoyment as well as periods of quiet and calm. Relatives and friends are always welcomed and are given a lot of support. We are also encouraged to participate but there is never any pressure to do more.

I would definitely recommend Beechville and am grateful to everyone there. My dad is very happy and enjoys a good quality of life with no worries or stress.

How likely would you be to recommend Beechville? Extremely Likely

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Average Rating:   4.8 out of 5

Rachael Watson, Manager at Beechville responded to this review on 15 Jun 2017:

Thank you for your lovely comments. We always look forward to your visits.

Beechville is a modern well designed home. All rooms are ensuite and a good size. There is a range of lounges - both small and large throughout the building.

The home also benefits from a dedicated chaplain and group of volunteers; I think this adds an extra dimension to the home, as they provide an independent and caring oversight, leading many activities. The home has a focus on both physical and mental well being. The Chaplin also provides support to relatives.
There is an excellent programme of activities, in fact, the best that I have seen at any home. The activities co-ordinator works hard at including all residents.

Above all the most impressive part of this home is the attitude and dedication to staff. As we walk down the corridor every member of staff greets my mother by name, and by staff, I mean 'all staff' including the kitchen staff, cleaners and admin staff. The staff are a very dedicated and impressive team it is clear that they care about the residents.

How likely would you be to recommend Beechville? Extremely Likely

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Average Rating:   4.9 out of 5

Rachael Watson, Manager at Beechville responded to this review on 13 Jun 2017:

Thank you for your lovely comments, we really appreciate your recognision about the team at Beechville.

The staff are caring and treat the residents with respect. There is a training matrix for the staff in situ, covering aspects of Lifting and Handling, Health and Safety, Infection Control and Fire Evacuation, with some participation in NVQ training.
I view the staff as my husband's 'extended family' as he responds to them more than to me, which is good.
Beechville has an excellent Music Programme with group and one to one involvement. There is also a very active events programme to suit all levels of participation.

How likely would you be to recommend Beechville? Extremely Likely

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Average Rating:   4.2 out of 5

Rachael Watson, Manger at Beechville responded to this review on 13 Jun 2017:

Thank you for your lovely comments, it is now a pleasure to have you as one of our valuable volunteers.

Mum moved into Beechville in July 2016. At first, she found it difficult to settle, but with the help of the wonderful staff is now happy and contented in her new home. She has begun to enjoy some of the wide range of organised activities and particularly looks forward to the weekly religious services and discussion groups run by the Methodist Chaplain. My wife and I are able to visit very regularly and always find Mum well dressed and groomed. Knowing how well she is being cared for and how much healthier she seems enables us to feel more relaxed and look forward to visiting. All her other visitors tell us how much better she seems and are equally impressed with the high standard of care they have witnessed.

How likely would you be to recommend Beechville? Extremely Likely

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Average Rating:   4.9 out of 5

Rachael Watson, Manager at Beechville responded to this review on 13 Jun 2017:

Thank you for your lovely comments. It was a delight welcoming your Mum to Beechville

Mum has been living at Beechville for three years. Over that time her dementia has progressed significantly. She is very happy at Beechville and always happy to return after a day out, which is very important to me. She is always greeted by staff who know her by her name and enjoys lots of kisses and cuddles from everyone. The food always looks really good and there is a very good choice. There is a very enthusiastic activities coordinator who tries to include everyone, whether it is by way of one to ones or group activities.
I can't ask for anything more than that mum is happy, has plenty of company and understanding care when needed.
Excellent, keep up the good work.

How likely would you be to recommend Beechville? Extremely Likely

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Average Rating:   5 out of 5

Mum has only been at Beechville for four weeks. The staff have been wonderful with her, they make her feel special as they do with all the residents. She has settled in really well and joins in the activities, which she loves.
I find the staff extremely friendly and nothing is too much trouble. If you have any questions they are answered immediately. Everyone works very hard and there is a lovely atmosphere really enjoy my visits.
Thank you to all.

How likely would you be to recommend Beechville? Extremely Likely

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Average Rating:   5 out of 5

Mum has been in Beechville for two and a half years during which time her dementia has progressed significantly. The care received has also changed over that time with more support being given to Mum. The staff are fantastic! They always have time for an update on Mum whenever I visit. I also know that they will be in touch should anything happen in between visits. All family and friends are made very welcome and encouraged to visit.
The home is split into four different suites with each suite having its own lounge and dining room. This makes it more personal and friendly. One lovely part of Beechville is the Coffee Shop which takes place several times a week and is run by volunteers. They make everyone welcome and have time for a chat and a cuppa.
I cannot speak highly enough of Beechville and would have no hesitation in recommending it to anyone.

How likely would you be to recommend Beechville? Extremely Likely

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Average Rating:   4.9 out of 5

Rachael Watson, Manager at Beechville responded to this review on 13 Mar 2017:

Thank you so much for your review. Your positive comments are much appreciated by the team at Beechville.

My mum has been in the home over 4 years and as she has deteriorated her health and personal needs have been brilliantly adapted, increased, but enabling her to do as much as possible. The staff are incredibly, friendly, and professional as well as capable. Mum still recognises a lot of her carers as there is good continuity and that's important.

How likely would you be to recommend Beechville? Extremely Likely

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Average Rating:   4.9 out of 5

rachael watson, manager at Beechville responded to this review on 30 Aug 2016:

Dear Sheila,
Thank you for your lovely comments.
Kind regards Rachael.

I moved my Mother into Beechville three years ago and from the moment she arrived there she seemed happy and settled. The most amazing thing about the care home is the staff, my mum's eyes light up when she see's them and their interactions with her a genuine and caring, her response to them shows that this continues when I am not there. She always has a big smile. The activities on offer are wonderful, staff encourage residents to join in and feel this stimulates residents and keeps them active both physically and mentally (my mum is downstairs in the dementia unit). Some activities involve both residential and dementia suites and this works very well. there is a wonderful coffee shop a few times a week. This enables you to meet with other residents family members and a sense of community can be formed.
The manager is very approachable and very understanding and supportive. The ladies in the front office are also very kind and welcoming.
Thank you to everyone, for giving me peace of mind

How likely would you be to recommend Beechville? Extremely Likely

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Average Rating:   5 out of 5

Having been at Beechville for over a year now and with deteriorating health my Mum said her 94th birthday was the best one she had ever had. Thanks go to all the staff for making it a special day for her and in particular for the beautiful and delicious birthday cake made by the catering team.

How likely would you be to recommend Beechville? Extremely Likely

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Average Rating:   4.1 out of 5

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