The Clough

Hi, I’m Shane, the new Home Manager at The Clough.

I’ve worked in adult social care for over 12 years, and during that time I’ve been fortunate enough to work across a wide range of services and roles. I’ve progressed from working directly in care through to senior, management and multi-site leadership positions.

Despite the different job titles I’ve held over the years, the part of care that has always mattered most to me is the people. I’m approachable, down-to-earth and very much a people person. I believe a good manager should be visible, accessible and know the people living in their home, their families and the team supporting them.

For me, the role is about far more than managing a building, completing paperwork or meeting regulations. It’s about creating a home where people feel safe, valued, listened to, and genuinely cared for.

I enjoy seeing the difference that good leadership can make not only to the people living in the home, but to the staff team too. When staff feel supported, valued and confident in what they do, that naturally translates into better care.

I also believe strongly that a manager should never become disconnected from the people receiving care. I want residents and relatives to know who I am, feel comfortable approaching me and know that my door is always open.

I want The Clough to be somewhere that we would all be happy for someone we love to call home.

I want to build on the already strong reputation of The Clough and continue moving the home forward. I want us to provide excellent, person-centred care while continuing to develop, improve and never become complacent.

I’m also passionate about developing people. I want staff to feel proud of where they work, have opportunities to grow, and understand that their ideas and opinions genuinely matter.

Ultimately, I want people to hear the name The Clough and associate it with compassionate care, a happy home and a team that genuinely cares.

No two days in social care are ever quite the same!

I enjoy the variety, the people and the opportunity to make a genuine difference. Some days that difference might come from making a significant improvement within the service; other days it could simply be sitting down with a resident for a cup of tea and a chat.

Those smaller moments matter just as much to me.

There’s something incredibly rewarding about seeing people happy in their home and knowing that you and your team have played a part in creating that.

My biggest values are kindness, respect, accountability and compassion.

I believe people should be treated as individuals and supported to live their lives in the way they choose.

I also believe strongly in leading by example. I would never expect somebody in my team to do something that I wouldn’t be prepared to do myself.

I value openness too. We won’t always get everything perfect, but what matters is that we are honest, learn when things don't go as planned and constantly look for ways to become better.

Outside of work, family is incredibly important to me, and I love spending quality time with my partner and those closest to me.

Home life is rarely quiet as we also have our dog, Betsy, and two cats, who are very much part of the family and certainly keep us entertained!

When I get some downtime, one of my favourite things to do is read. I’m a huge fan of fantasy books and can quite happily lose an entire evening in a good story. I also enjoy getting outdoors, going for walks, being active, and simply spending time with family and friends.

For me, the best way to switch off after a busy week is spending time with the people I love, surrounded by the animals, with a good book never too far away. Read less

Hi, I’m Lynnette, the Deputy Manager at The Clough.

I have worked in the care sector for 15 years, beginning my career as a carer and progressing through the roles of Senior Carer and Team Leader, before taking on my current role as Deputy Manager. I have been the Deputy Manager at The Clough since June 2025, and I’m proud of the experience and knowledge I bring to my role.

I enjoy spending time on the floor, working alongside the team and supporting staff in any way I can. I believe that being present and approachable is an important part of creating a positive environment for both our residents and staff.

It is incredibly important to me that every resident feels heard, valued and supported. My aim is always to help residents feel comfortable, safe and at ease, ensuring that The Clough feels like a true home where everyone is treated with dignity, kindness and respect.

Outside of work, I enjoy spending quality time with my family and friends. I’m also a keen supporter of Bolton Wanderers, and I love following the team whenever I can! Read less