The Clough

Chorley New Road, Bolton BL1 5BB
Review Us
9.2 41 Reviews
  • The Clough, Bolton
The Clough is a converted Victorian house, making the most of a charming interior in order to provide supportive care and a comfortable lifestyle.

Views overlook beautiful grounds and rooms are well-furnished and attractively decorated. There is always something enjoyable for residents to do, with many activities and entertainments organised on their behalf.

There are multiple lounge areas to choose from, where residents can welcome visitors and enjoy menus that cater for all different tastes and diet. Staff take pride in a friendly service and reminiscence therapy is also available.

Care Provided by The Clough

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £1200
  • Self-Funded Residential Dementia Care: £950 – £1200
  • RESPITE Self-Funded Residential Care: £950 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £950 – £1200

Request an average of £250 per week top up fee, depending on level of care required
Fees do not include;
Hairdressing
Newspapers/Magazines
None NHS Chiropody services
Dental costs
Some Optician charges (see manager for more information)
Transport costs ie; Taxi fares
Private telephone charges
The above list is not exhaustive please speak to the manager when enquiring.

These prices are only a guideline, please contact The Clough to find out the exact price for your requirements.

Contact The Clough to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Clough to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Claire Ashcroft (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (2)

Visiting

  • Visitors are respectfully asked to avoid visiting during mealtimes.

Parking

  • Car parking on site

9.2

The Clough has a Review Score of 9.2 (9.164) out of 10, based on 5 reviews in the last 2 years.
Over all time The Clough has 41 reviews.

Overall Experience
  • 34
  • 6
  • 0
  • 0
  • 1
Date Published
  • 41
  • 2
  • 3
  • 5
  • 36
Reviewer Connection to The Clough
  • 20
  • 9
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Gladys M (Sister of Resident) published on 7 September 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During my visit of 3 months to Bolton I was visiting my sister on a daily basis. At all times I witnessed excellent staff care, meals served promptly and presented so invitingly. Cleanliness always a priority. Most days arriving early in the morning around 9am. Residents rooms are cleaned and residents
washed/dressed either finishing breakfast or gathered in lounge or library. Overall excellent residential care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.2 (9.164)

Overview of Review Score

The Review Score of 9.2 (9.164) out of 10 for The Clough is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.883 for The Clough is calculated as follows: ( (54 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 60 Ratings = 4.883
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.281 Points relating to the number of positive Reviews for The Clough is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4. 5 Positive Reviews ÷ 6.4 = 0.781
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 May 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 02 Mar 2026

We are pleased to offer a comfortable and beautifully maintained bedroom at The Clough, where residents enjoy high-quality, person-centred care in a warm and welcoming environment.About the RoomOur available bedroom is:Spacious, bright and tastefully decoratedFully furnished with a comfortable profiling bed, wardrobe, bedside cabinet and seatingEquipped with a nurse call system for peace of mindDesigned to be personalised with your own small items and photographs to truly feel like homeClose to bathroom facilities (and/or en-suite)Large windows allow plenty of natural light, creating a calm and relaxing atmosphere. The room is maintained to the highest standards of cleanliness and safety.Life at The CloughResidents benefit from:24-hour professional care and supportNutritious, home-cooked meals tailored to dietary needsDaily activities and social engagementComfortable communal lounges and dining areasSafe, secure surroundingsAt The Clough, we focus on dignity, independence and wellbeing, ensuring each resident feels valued and supported.If you or your loved one are looking for compassionate care in a friendly setting, we warmly welcome enquiries and visits.

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Awards / Recognitions (0)

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Meet the Team (2)

Claire

Claire Ashcroft

Job Title: Care Home Manager Joined: 2025

I started my career as a carer in a residential home and quickly progressed to a senior carer role. In 2012, I decided to focus my development on domiciliary care, where for the next 9 years I progressed through the company, from care co-ordinator, to head of client experience, and then deputy manager and here, I obtained my Level 5 Diploma in Adult Social Care.


I was appointed the registered manager of a home care company and enjoyed that experience and pressure, but in 2023, I had a career pivot into quality and compliance.


I enjoyed the different challenges presented in that role, but I really missed the interaction and the human touch I would regularly have in my previous roles, working day in, day out with the residents. With that, I decided to apply to be a manager at The Clough, and it’s one of the best decisions I have made in my career. I feel back at home.

Lynnette

Lynnette Lea

Job Title: Deputy Home Manager Joined: 2019

Lynnette has worked her way up from Care Assistant to Deputy Manager in Pearlcare.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Clough to verify any information. View our terms and conditions. The Clough has an Enhanced Service - more info.