The Old Vicarage

Ivy Bank Road, Bolton BL1 7EQ

The Old Vicarage is a family run care home which offers many aspects of individual care to support the independence of its residents in later life.

The atmosphere throughout the home is one of a luxury country-house retreat and a welcoming homely environment.

In addition, a small number of beautiful bungalows within the grounds are available for rent. These allow elderly residents to experience a more independent lifestyle, whilst being able to take advantage of the support and services provided from within the care home.

Group: Mr & Mrs M Macdonald

Person in charge: Gabrielle Macdonald (Manager)

Local Authority / Social Services: Bolton Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 37 Service Users

Registered Care Categories*: Old Age • Physical Disability

Admission Information: Ages 65+.

Single Rooms: 33

Shared Rooms: 2

Rooms with ensuite WC: 33

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Sheltered Housing • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Visitors welcome any time of the day, however they are asked to avoid meal times if possible as this tends to be a busy period whilst assisting residents.

Parking:

Ample onsite parking is available.

Latest Care Quality Commission* Report on The Old Vicarage: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.6 (maximum of 10) for The Old Vicarage is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews over all time. This Average Rating is also the rating value for The Old Vicarage in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 6 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.795 for The Old Vicarage is calculated as follows: ( (214 Excellents x 5) + (46 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 264 Ratings = 4.795

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.811 Points relating to the number of positive Reviews for The Old Vicarage is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.4 positive Reviews (37 registered maximum number of service users ÷ 5). 6 Reviews ÷ 7.4 Target = 0.811

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 The Old Vicarage has a Review Score of 9.6 (9.606) from 22 Reviews


Average Ratings

  • Excellent
    19
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Old Vicarage?

  • Extremely LIKELY
    21
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Old Vicarage

  • Daughter of Resident/Service User
    7
  • Son of Resident/Service User
    6
  • Friend of Resident/Service User
    2
  • Grandson of Resident/Service User
    2
  • Brother-in-law of Resident/Service User
    1
  • more

On first arrival I noticed how clean, friendly and warm the building was.
The bedrooms, lounge, dining room etc so clean and well furnished.
The staff are wonderful and the residents happy and content, to me that means everything.

How likely would you be to recommend The Old Vicarage? Extremely Likely

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Average Rating:   5 out of 5

I have always found the staff at the The Old Vicarage very friendly and helpful and would have no problem recommending the home. At the time of writing, a number of staff are off sick, resulting in extra workload for their colleagues. Although obviously under pressure, they still demonstrate the same level of care and commitment as always, with their usual cheery smiles, resulting in a very calm and relaxed atmosphere.

How likely would you be to recommend The Old Vicarage? Extremely Likely

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Average Rating:   5 out of 5

The care my aunt received from the staff and management at The Old Vicarage was at times exceptional. Attention to individual and personalized care was reviewed on daily bases. I found the staff very responsive to requests made by the family. There was good communication between carers and family members.

How likely would you be to recommend The Old Vicarage? Extremely Likely

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Average Rating:   4.6 out of 5

The home is bright, clean and well maintained without even a hint of any unpleasant odours associated with care homes for the elderly. All staff address my mother personally and ensure that her personal, medical and social needs care are met. At particular times of the year eg Halloween and Christmas, the home has been pleasantly decorated; there are visitors to the home to provide beauty and creative activities. My mother has a bungalow on the grounds but goes to the home for her meals and social care. Staff ensure her safety at all times. The management is sensitive to the need to balance staff numbers to demand services they provide whilst ensuring the payments for care are affordable even though this can sometimes stretch staff levels, it doesn't detract from the care provided.

How likely would you be to recommend The Old Vicarage? Extremely Likely

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Average Rating:   5 out of 5

Excellent care.
Excellent food.
Excellent staff.
Excellent facilities.

How likely would you be to recommend The Old Vicarage? Extremely Likely

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Average Rating:   5 out of 5

My Grandmother has been in the Home for just over 2 years. It has enhanced her life as she is now in a place where she is cared for constantly by friendly and dedicated staff. She has made new friends and the loneliness that was setting in when she was in her own home is a long distance memory. It is a beautiful home which is decorated and furnished to a very high standard and extremely clean. I would have no hesitation in recommending to anyone.

How likely would you be to recommend The Old Vicarage? Extremely Likely

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Average Rating:   4.8 out of 5

The care home my mum is in is a lovely friendly environment. The staff are always polite and also ready to help if you have any concerns.
My mum is very happy there, she does arts and crafts, armchair exercises and a singing group.
I am more than happy with how my mum is being looked after.

How likely would you be to recommend The Old Vicarage? Extremely Likely

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Average Rating:   4.8 out of 5

Very warm environment where staff are always willing to help. My mother is well looked after and very happy.

How likely would you be to recommend The Old Vicarage? Extremely Likely

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Average Rating:   5 out of 5

The care home and support given to both my husband and I has been exceptional.
Nothing is too much trouble.
The facilities are good and the staff have been extremely supporting of us both. I am always made to feel welcome when I visit him at any time.

How likely would you be to recommend The Old Vicarage? Extremely Likely

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Average Rating:   4.4 out of 5

Mum has been in The Old Vicarage for 9 months. I couldn't have found a better care home.
She is very well cared for by the excellent team of staff. She enjoys the meals and joins in the activities.
The home is very clean and well appointed. Mum's room is lovely.

How likely would you be to recommend The Old Vicarage? Extremely Likely

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Average Rating:   5 out of 5

The Old Vicarage is more like home with superb standards of decor and fitments.
The staff are always friendly and helpful and the team leader is central to the delivery of excellent service. The home is undergoing some extension work to the building and is scheduled for completion by May 17. Yet already you can see The Old Vicarage vision through the high standard of design and fittings, once complete this will truly further enhance what is already a high standard care home. I know my mother is in safe hands and a caring environment.

How likely would you be to recommend The Old Vicarage? Extremely Likely

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Average Rating:   5 out of 5

Very comfortable and friendly atmosphere. Good food put on in the care home and trips arranged if residents want. Promotes independence but assistance always available. Always clean.

How likely would you be to recommend The Old Vicarage? Extremely Likely

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Average Rating:   5 out of 5

Really caring staff who go the extra mile with the care they give. We are fortunate to be lucky enough to access this level of care.

How likely would you be to recommend The Old Vicarage? Extremely Likely

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Average Rating:   5 out of 5

Friendly and caring.

How likely would you be to recommend The Old Vicarage? Extremely Likely

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Average Rating:   4 out of 5

The Old vicarage offers a warm and welcoming environment to visitors and a true 'home' for residents. The quality of care provided is outstanding and the standard of the home is without comparison the best in Bolton. The team of carers really do care and go to great lengths to ensure each resident has individual attention and is treated with utmost respect and dignity.

How likely would you be to recommend The Old Vicarage? Extremely Likely

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Average Rating:   4.7 out of 5

I would not hesitate to recommend The Old Vicarage to anyone seeking a care home. The staff are all, without exception, friendly and welcoming and as helpful as they can be. The atmosphere within the home is warm and relaxed and the residents well cared for. It truly is a 'caring' care home.

How likely would you be to recommend The Old Vicarage? Extremely Likely

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Average Rating:   5 out of 5

The Old Vicarage provide my independent mother with exactly the right level of care and support. She likes to think she is independent but wants and needs looking after while still maintaining an element of solitude. Her care meets her needs perfectly. The staff are caring and professional and my difficult to please mum loves them. They make her feel like an independent individual while quietly attending to all her needs.

How likely would you be to recommend The Old Vicarage? Extremely Likely

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Average Rating:   5 out of 5

My father has been in care home for five years and has been very well looked after by excellent carers.

How likely would you be to recommend The Old Vicarage? Extremely Likely

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Average Rating:   5 out of 5

Home appears clean, carers very attentive. Food good.

How likely would you be to recommend The Old Vicarage? Likely

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Average Rating:   3.8 out of 5

My mum has dementia and cannot praise the staff of the Old Vicarage highly enough in the care they give her and support they give to me. They are professional in all they do and say ans nothing is to much trouble. The environment is beautiful and always clean and tidy. It's like visiting mum at home and she is very settled and comfortable there. Thank you very much.

How likely would you be to recommend The Old Vicarage? Extremely Likely

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Average Rating:   4.8 out of 5

I have known this family for over 50 years. This care home is without doubt the best in Lancashire. Very clean, professionally run with good amenities & the food is five star. The staff are professional whilst friendly & caring. Treating all residents with the utmost respect and dignity.

How likely would you be to recommend The Old Vicarage? Extremely Likely

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Average Rating:   4.9 out of 5

Thank you for the wonderful care you gave to my Mother in Law. She was very well looked after and happy at The Old Vic. We always felt very welcome and appreciated the time the staff gave to her. Even painting her nails, something she always enjoyed.

How likely would you be to recommend The Old Vicarage? Extremely Likely

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Average Rating:   4.6 out of 5

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Bed Vacancies

1 Bed Vacancy

posted 16 Apr 2018

Beautiful single en-suite bedrooms available.

Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at The Old Vicarage