The Old Vicarage

Since arriving here, Mum has settled in well and we have been very impressed with all the staff and service. We couldn't be more pleased.

An excellent care home with very caring staff.

Mum is very well looked after at The Old Vicarage. The staff are wonderful and nothing is too much trouble. The last eighteen months have been so difficult for everyone and we really appreciate the dedication and professionalism of everyone at the Old Vicarage, throughout this period.

Everyone was very caring and professional. No complaints at all. Everything was absolutely great.

Very friendly and welcoming staff. Always a clean and tidy room etc. Great food in nice surroundings.

Mum has been a resident for two years and the care she has received has been fantastic. The staff are extremely caring and it is great to know she is so well looked after.

Very good and caring staff are making Mum's stay comfortable.

The Old Vicarage is expertly managed. The home provides a high level of comfort with good quality furnishings and decor. The meals are served in two lovely rooms and provide a balanced and good quality diet. Mum can have items of her own to make her room personalised. Her room has an ensuite toilet and basin and is very modern and bright. Mum is very happy. There are, when possible, lots of activities and external visits too. Covid has altered this, of course. The staff are all lovely and provide a family-like atmosphere.

Our experience has been very positive. The home has continued to give excellent care under very difficult covid restrictions and circumstances.

The staff are wonderful and the residents happy and content, to me that means everything.

I have always found the staff at the The Old Vicarage very friendly and helpful and would have no problem recommending the home. At the time of writing, a number of staff are off sick, resulting in extra workload for their colleagues. Although obviously under pressure, they still demonstrate the same level of care and commitment as always, with their usual cheery smiles, resulting in a very calm and relaxed atmosphere.

The care my aunt received from the staff and management at The Old Vicarage was at times exceptional. Attention to individual and personalized care was reviewed on daily bases. I found the staff very responsive to requests made by the family. There was good communication between carers and family members.

The home is bright, clean and well maintained without even a hint of any unpleasant odours associated with care homes for the elderly. All staff address my mother personally and ensure that her personal, medical and social needs care are met. At particular times of the year eg Halloween and Christmas, the home has been pleasantly decorated; there are visitors to the home to provide beauty and creative activities. My mother has a bungalow on the grounds but goes to the home for her meals and social care. Staff ensure her safety at all times. The management is sensitive to the need to balance staff numbers to demand services they provide whilst ensuring the payments for care are affordable even though this can sometimes stretch staff levels, it doesn't detract from the care provided.

Excellent facilities.

My Grandmother has been in the Home for just over 2 years. It has enhanced her life as she is now in a place where she is cared for constantly by friendly and dedicated staff. She has made new friends and the loneliness that was setting in when she was in her own home is a long distance memory. It is a beautiful home which is decorated and furnished to a very high standard and extremely clean. I would have no hesitation in recommending to anyone.

The staff are always friendly and helpful and the team leader is central to the delivery of excellent service. The home is undergoing some extension work to the building and is scheduled for completion by May 17. Yet already you can see The Old Vicarage vision through the high standard of design and fittings, once complete this will truly further enhance what is already a high standard care home. I know my mother is in safe hands and a caring environment.

Very warm environment where staff are always willing to help. My mother is well looked after and very happy.

The facilities are good and the staff have been extremely supporting of us both. I am always made to feel welcome when I visit him at any time.

The home is very clean and well appointed. Mum's room is lovely.

I am more than happy with how my mum is being looked after.