These prices are only a guideline, please contact Epworth Grange to find out the exact price for your requirements.
Epworth Grange has a Review Score of 9.7 (9.702) out of 10, based on 16 reviews in the last 2 years. Over all time Epworth Grange has 59 reviews.
Review from S R (Friend of Resident) published on 28 August 2022
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Review from J L (Daughter of Resident) published on 6 June 2022
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Reply from Susan Hopkinson, Home Manager at Epworth Grange
Thank you for your lovely review. I will pass on your wonderful comments to the team here at Epworth Grange.
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Review from M W (Resident) published on 23 June 2021
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Reply from Susan Hopkinson, Home Manager at Epworth Grange
Thank you for your lovely review; we are so happy that you feel well cared for here at Epworth Grange. I will make sure that your kind review is shared with the staff.
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Review from M S (Resident) published on 23 June 2021
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Reply from Susan Hopkinson, Home Manager at Epworth Grange
Thank you for your lovely review; we are so happy that you feel well cared for here at Epworth Grange. I will make sure that your kind review is shared with the staff.
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Review from Lucy S (Daughter-in-law of Resident) published on 17 June 2021
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Review from E J (Resident) published on 16 June 2021
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Reply from Susan Hopkinson, Home Manager at Epworth Grange
Thank you for your lovely review; we are so happy that you feel well cared for here at Epworth Grange. I will make sure that your kind review is shared with the staff.
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Review from A J (Daughter of Resident) published on 4 June 2021
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Reply from Susan Hopkinson, Home Manager at Epworth Grange
Thank you for your lovely review. It is reassuring to know that families feel supported, especially as their loved one is nearing the end of their life. I will ensure your kind review is passed on to the staff, who always strive to give the best care possible.
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Review from Julia M (Daughter of Resident) published on 1 June 2021
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Reply from Susan Hopkinson, Home Manager at Epworth Grange
It was so unfortunate that we were unable to show you our lovely home prior to your mum coming to stay with us, thank you for putting your trust in us. It is always lovely to receive positive reviews, which I will share with the staff as they work really hard to make sure the residents are well cared for.
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Review from Jane C (Daughter of Resident) published on 1 June 2021
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Reply from Susan Hopkinson, Home Manager at Epworth Grange
Thank you for your lovely review. I will pass on your kind comments to the staff team.
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Review from Jean H (Next of Kin) published on 2 September 2020
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Reply from Susan Hopkinson, Home Manager at Epworth Grange
Thank you so much for the lovely review. I will pass on your kind words to the staff.
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Review from Julie M (Daughter of Resident) published on 18 August 2020
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Reply from Susan Hopkinson, Home Manager at Epworth Grange
Thank you so much for the lovely review. It was our privilege to help care for your father. We miss him, and all of his family. I will pass on your kind comments to the team.
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Review from Penny H (Daughter of Resident) published on 5 August 2020
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Reply from Susan Hopkinson, Home Manager at Epworth Grange
Thank you so much for taking the time to give us feedback, and thank you so much for your compliments. I will pass on your kind comments to the staff team.
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Review from Carol (Daughter of Resident) published on 6 July 2020
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Reply from Susan Hopkinson, Home Manager at Epworth Grange
Thank you so much for your excellent review of Epworth Grange; I will pass this feedback to my team.
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Review from Gillian W (Niece of Resident) published on 6 July 2020
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Reply from Susan Hopkinson, Home Manager at Epworth Grange
Thank you so much for your excellent review of Epworth Grange; I will pass this feedback to my team.
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Review from R H (Son of Resident) published on 30 June 2020
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Reply from Susan Hopkinson, Home Manager at Epworth Grange
Thank you so much for your lovely review.
I will pass on your kind comments to the team.
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Review from Jan D (Daughter of Resident) published on 11 June 2020
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Reply from Susan Hopkinson, Home Manager at Epworth Grange
Thank you so much for taking the time to give us feedback, and thank you so much for your compliments. I will pass on your kind comments to the staff team.
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Review from M S (Resident) published on 25 March 2020
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Review from Kevan H (Cousin of Resident) published on 14 January 2020
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Reply from Susan Hopkinson, Home Manager at Epworth Grange
Thank you for your kind words; it is always good to hear such lovely comments. I will ensure that your comments are passed onto the team.
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Review from Anthony W (Son of Resident) published on 9 September 2019
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Reply from Susan Hopkinson, Home Manager at Epworth Grange
Thank you so much for your very kind words. Your Dad is greatly missed at Epworth Grange as he was always the life and soul of so many of the numerous activities that he loved to take part in. He was such a lovely man and a joy to care for.
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Review from A C (Son of Resident) published on 28 August 2019
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Reply from Susan Hopkinson, Home Manager at Epworth Grange
Thank you for your kind comments. I will ensure that staff read your lovely review.
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The Review Score of 9.7 (9.702) out of 10 for Epworth Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.702 for Epworth Grange is calculated as follows: ( (152 Excellents x 5) + (22 Goods x 4) + (8 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 188 Ratings = 4.702
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Epworth Grange is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 15 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Jan 2024
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Job Title: Home Manager
Joined: 2025
Susan Hopkinson is the dedicated Home Manager at MHA Epworth Grange, where she has been proudly leading the home since 2014. A qualified RGN, Susan began her career as a student nurse in 1988 before working at Hope Hospital (now Salford Royal). It was during her early career in a local nursing home that her passion for care home nursing truly began.
Susan took on her first Home Manager role in 1999 and brings decades of leadership experience to Epworth Grange. She is passionate about ensuring residents are always at the heart of everything the team does, and is committed to creating a respectful, sensitive, and supportive environment where people feel truly at home.
Known for her compassionate and fair approach, Susan is especially proud of the dedicated team she works alongside—many of whom have been with the home for over a decade. Together, they strive to deliver consistently high standards of person-centred care in a warm and welcoming setting.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Epworth Grange to verify any information. View our terms and conditions. Epworth Grange has an Enhanced Service - more info.