Half Acre House Care Home

My mum came to the care home for respite care after breaking her leg. The care was of a very good standard and tailored to my mum's needs. Realising that my mum needed full-time care she decided to become a permanent resident. My mum loves the food and often asks for seconds, she feels safe and also knows that the staff will do all they can to keep her comfortable. The home is a safe, clean, caring environment and the staff are a credit to themselves as they often go beyond the call of duty.

Since meeting all the staff, I have found them great. They can't do enough and helped me loads to settle my aunty. The home is lovely, clean and an overall great place with friendly staff. I would highly recommend.

After a multitude of illnesses, it was decided Mum needed extra care that we couldn't provide as a family. Without the excellent staff and service provided at Half Acre House, I do honestly believe Mum would possibly not be with us today. She has constant attention now as and when she needs it, food available when she is hungry, if not a set meal time and staff are always there to help. No task is too small and they are always there to answer any questions we may have. Always a smile and a friendly chat when we arrive and haven't, at any point when we have been at the home, seen or heard any of the staff complaining or not looking as if they don't want to be there. That goes a long way as a relative to know not only my Mum-in-law is so well cared for but other residents too.

Although my husband has only been resident at Half Acre House Care Home for a couple of weeks we have found it to be a bright, cheerful place and all the staff have been friendly, caring and helpful.

I was a bit dubious about Dad going into a care home, I needn’t have worried, the staff are fantastic. Dad settled in really well and has even started interacting with other people. It’s been a pleasure to know all of them.

Excellent care and all the staff are friendly and helpful. My auntie is a long term resident, and she is made to feel comfortable and at home. She is always treated with respect. Her family are always made to feel very welcome when visiting.

When my brother came into this care home he had been at another home where he was in respite and spent most of his time in pyjamas in bed. Since he has been here he has changed a lot and now socialises and goes to eat with other people which is a big improvement.

Big thank you to the team.

They provided me with a stool to rest my feet. They even provided me with an oil radiator as I was not used to 24-hour heating in the home.

Staff friendly and helpful, parking limited but okay.

The team at Half Acre House Care Home always conduct themselves with exceptional professionalism and treated my mum with care dignity and humour. During the difficult situation of the pandemic they always kept us very well informed and always responded to any queries we had. The staff always go above and beyond their role in providing care to residents and their families.

Fantastic staff, very welcoming. Nice room. My father settled in on the first night and enjoyed the welcome.

I would just like to say thank you to the amazing staff at Half Acre Care Home. My Nanna has been a resident of Half Acre for just over 2 years and wow - what a transformation we have seen in her. As a Dementia sufferer, she was very lonely and confused, not eating and underweight when she went into Half Acre and now she is very healthy, cheerful, happy and loved in her new environment. She loves to join into the endless activities they offer and enjoys to be pampered by the staff - always with a different colour on her nails. Throughout the Lockdown, staff have been in regular dialogue with our family with updates on her health and well-being and we love to see what she and the other resident have been up to on their Facebook page. Thank you for looking after my Nanna. We really value all the staff at Half Acre more than you could ever realise. Thank You.

The staff have been very helpful and made our Auntie feel at home through a distressing time and supported us as a family too. They have handled the covid situation to the best of their ability to ensure the safety of all residents and staff. Everyone has been very friendly and supportive.

My father has been cared for at Half Acre for a year and the care and compassion they have shown both to him and us his family has been amazing. Initially, he struggled to adapt to the surroundings however, the staff made him feel welcome and settled and attended to his care needs in a way that the previous at-home care provider had been unable to. Ultimately we are pleased and reassured that we chose Half Acre for his care. Their precautionary measures during the past few months are to be wholeheartedly commended as we the family feel that our father is in the safest place to be! Thank you.

We recently took the difficult decision to arrange respite care for my dad. Not being able to visit care homes due to the pandemic has made it very difficult to assess suitability for him so reviews such as those on this site have been invaluable. After careful consideration, Half Acre House was the one we chose. Although my dad has only been there for a week so far I wanted to say that we have been really happy how he has been welcomed and how quickly he has settled already. The team at Half Acre House are available to speak with us on the phone at any time, putting our minds at rest by letting us know how dad is getting on. We really appreciate it. Thank you.

My mum has been a resident in Half Acre for almost 5 years now. We have always found the staff to be friendly and caring. Mum always has a smile on her face and enjoys a good laugh with the staff. The staff are very helpful and keep us up to date with any issues which may arise given that we live some distance away. We were very grateful to be able to visit mum yesterday in the garden having not been able to see her for the last few months due to Covid lockdown. She was looking very well and happy indeed. As a family, we would like to thank the staff for their speed of reaction in taking the decision to lockdown to protect both residents and staff.

My Stepmother has been a resident of Half Acre for some time now. I find the staff very helpful and professional, any issues are dealt with as soon as they are aware and we are kept informed. There are activities daily if you want to join in.

My Dad has been in the care home for 1 year now, he very happy and the staff are brilliant with him. Was the best place we picked for my dad, smiles all round. The staff are always really helpful and nothing is any trouble. My dad sometimes finds it hard to join in with activities but with a little kind promoting from the staff he will take part. We're very happy with the care my dad receives we have no complaints.

My mum had to go into a short stay care home. She was mentally abused and physically she was not well enough to come and stay with me with battling alcoholism. She went in there in January 2020 and I could not praise the staff enough. I have my mum back again and she is coming out and staying with me on the 30th of June 2020. Thanks for everything they have done and especially to one member of staff in particular.