Half Acre House Care Home

My mother has been a resident of Half Acre for some time now. I find the staff very helpful and professional. They are committed to the care and wellbeing of the residents. Any questions or issues I have had are resolved quickly and with discretion. My mother is happy and settled at Half Acre. I doubt if we could have chosen a better place.

My dad is very satisfied there, we are also satisfied, today we were allowed to visit outside in the garden only but it was so good to see him in the flesh as previously only a wave through the window was all the lockdown would allow. All the staff seem to have a relationship with him so he always has someone to help him. Thanks to all the staff and a big thank you to the member of staff that went to the trouble of getting him into the garden area for our visit.

What can I say, I can't fault the staff for helping my mum get to where she needs to be. At the beginning of the year, my mum was not in a good place mentally, physically and emotionally, and now she's in a better place and back to being a Mum. It's all down to how brilliant the staff have been with my mum; I can't thank them enough.

What a great team.

This care home has been absolutely fantastic for caring for my Dad. Nothing was too much trouble when we asked them to do things. It was very clean and the meals were fab. All I can say is I am so glad I chose this home for my Dad at his end of life. Thank you so much x

While our Dad stayed at the above care home we would like to say how wonderful the home is. Very clean, staff very approachable and caring. Security was excellent on entering and leaving the building. Whilst the Corona Virus was going on they were on top of all the gloves and hand sanitiser. This stay for my Dad, albeit 3 months, was wonderful. He loved the staff. Many thanks from all the family.

My brother has been in Half Acre House since November 2017. The care he has received is priceless. The staff are amazing, always caring and keeping me informed on how he is doing. I now have peace of mind, knowing he is being well cared for.

The staff have been helpful and considerate and always welcoming of us as visitors and both caring and thoughtful towards the residents.

Staff always helpful and friendly - lovely atmosphere. My friend likes the staff, food and settled in well. The home is calm and well organised.

I am settled at Half Acre and have made some good friends. I play games and sing songs. I have lovely experiences on a daily basis and really enjoy staying here.

The food is good and the catering staff are excellent. The one criticism is that sometimes the afternoon cup of tea can be overlooked or brought quite late. On the whole I am happy with mums care and when she was poorly recently they couldn't be faulted.

Staff are always fully aware of residents status. They have organised helpful information passing meetings on a one to one basis. We feel it is a very safe environment for our relative. We are kept full informed of any matters concerning our relative. Meals are excellent and never more so than when we visited before Christmas lunch, the tables were beautifully decorated. When food is served while we are visiting, it always looks and smells very appetising!

Every time I come to see my auntie I feel very welcomed. Staff are very friendly and happy which seems to rub off on everybody involved. My auntie always tells me how much she loves living here. She enjoys the food and feels it's like a 5 star hotel. Well done!

Mum has been a resident at Half Acre for 2 years, we are very happy with the care and support that she receives from all staff, the carers are friendly and pleasant and mum is really happy there. There is a lot of fun and laughter, but when needed all staff are very professional. The office door is always open to me if I have any concerns and I am made aware of any concerns from them. I would recommend Half Acre Care Home 100%. Very pleased.

I have found every member of staff are 100% dedicated to the care, safety, wellbeing and happiness of the residents. They are totally professional in their approach. The home and residents rooms are kept in excellent cleanliness. The meals look very appetising in presentation and good value for money. Mum is always smartly dressed and hair clean and groomed, every time we visit the home which is always unexpectedly as we live a long distance away on Anglesey, North Wales. Nothing is too much trouble and you receive a warm welcome.

I visit the home on a weekly basis and I am very impressed with the care and kindness shown towards all the residents. The staff are always very welcoming and can't do enough for you nothing is too much trouble for them. My friend is always treated with respect and feels safe living at Half Acre. I can not recommend the home and staff enough.

The place is amazing! My mum has been a resident since about June this year. It was an extremely difficult transition for my mum, but the staff there have helped her settle in brilliantly. They always have a smile on their faces and I have sat and watched how they interact with their residents. They have fun with them sing and dance and have loads of love to share. I feel that some of them have become friends too. I know it said no names and they are all great, really the best and worth their weight in gold.

The one to one attention by carers to residents (mother) was excellent, nothing was too much trouble. I was always kept informed of my mothers welfare and how she was coping with life in general.