Ashgrove House Care Ltd

72 Butterworth Lane, Chadderton, Oldham OL9 8DX
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9.8 88 Reviews
  • Ashgrove House Care Ltd, Oldham
Ashgrove House in Chadderton is ideally positioned with easy access to Oldham town centre and surrounding areas.

With 32 tastefully decorated bedrooms with the majority having en-suite facilities. Residents are encouraged to personalise their rooms with pictures, trinkets and ornaments.

Ashgrove has two lounges where there is always something going on should residents wish to get involved. Activities play a vital part in the day to day running of Ashgrove, and in addition to singers and entertainers being provided, the home also has various day to day activities provided by the in house activity coordinator.

With a private secure garden for the residents to sit out and enjoy the sun a sensory garden also provides stimulation to many residents.
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Care Provided by Ashgrove House Care Ltd

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 33 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £900 – £938
  • Self-Funded Residential Dementia Care: £900 – £938
  • RESPITE Self-Funded Residential Care: £900 – £938
  • RESPITE Self-Funded Residential Dementia Care: £900 – £938

fees can vary dependent on care requirement

These prices are only a guideline, please contact Ashgrove House Care Ltd to find out the exact price for your requirements.

Contact Ashgrove House Care Ltd to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Ashgrove House Care Ltd to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Ashgrove House Care Ltd
  • Privately Owned

Person in Charge

  • Danielle Tilson (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (0)

Visiting

  • Ashgrove House don't believe in visiting hours you are welcome to visit the home at any time. Please do however respect meal times.

Parking

  • Car park on site

Ashgrove House Care Ltd Reviews (88)

9.8

Ashgrove House Care Ltd has a Review Score of 9.8 (9.830) out of 10, based on 39 reviews in the last 2 years.
Over all time Ashgrove House Care Ltd has 88 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Ashgrove House Care Ltd
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Total of 88, showing 61-80
Review from D T (Daughter of Resident) published on 13 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has stayed at Ashgrove for two years now. As a family, we are very pleased with the care she has received. The staff are dedicated and hard-working and treat both the family and all residents with supportive respect and care.
We are all very happy with the welcome, atmosphere and the friendly
relationship that has been established.
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Review from J T (Daughter of Resident) published on 19 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 93-year-old mother needed 24hr care after a fall and hospitalisation. From day one she was treated with kindness and respect by staff and the way she was looked after in her final days, after her condition deteriorated, was wonderful. All in all, Mum was in this home for nine months during which
she was treated like a member of the family. We are so grateful to the staff. Family visitors always made to feel welcome.
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Review from Julie C (Granddaughter of Resident) published on 18 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came to visit my nana today for the first time. The care home is really nice, the staff are so accommodating and professional and very caring. In what was a very sad and emotional time for us as a family, the staff bent over backwards to meet our needs. The care, compassion, dignity and respect that
they gave my nana was second to none. Thank you to everyone at Ashgrove House.
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Review from D O (Daughter of Resident) published on 28 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is very well looked after. There is always a good number of staff available and they attend to the residents needs straight away. The manager is always available when needed and the office door is never closed. I'#m happy that Mum is cared for and I'm very happy with this home and the staff. One
other thing to note is that Mum has been at Ashgrove for 10 months and I rarely see a member of staff that I don't recognise.
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Review from Gaynor M (Daughter of Resident) published on 6 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Ashgrove House Care have cared for mum for the past three years. The hardest decision you will make for your family member is finding the right care provider. This was my dilemma 3 years ago. The staff at Ashgrove House Care became a part of our family, nothing is too much trouble and
mum was so happy being with them all. They are all professional, compassionate, caring and most of all friendly and approachable. I cannot thank them all enough for the care they all provided.
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Review from Simon T (Son of Resident) published on 3 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home has looked after mum so well, the staff are caring, kind and attentive. Everyone is so supportive and there is a real family vibe.
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Review from S T (Son-in-law of Resident) published on 26 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am always impressed with the quiet and calm atmosphere at Ashgrove House. The staff are always professional and they never appear flustered or lacking control of the residents. More significantly all the residents appear calm, relaxed and content.
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Review from C L (Daughter of Resident) published on 6 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Ashgrove is a very happy and friendly home. It is bright and airy and extremely clean. All residents are treated with dignity and respect by the staff who are lovely, nothing is too much trouble. The staff greet you with a smile and they are always ready to have a laugh with the residents, even though
they are constantly busy. Mum enjoys the food and has made friends at Ashgrove. She can go to her own room whenever she wants and is relaxed in the homely environment. It is also well run.


Please note I do feel all care homes are over-priced but have rated Ashgrove good in value for money in line with the cost at other care homes.

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Review from Brian H (Husband of Resident) published on 21 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family and myself are very happy with the care and understanding of my wife's problem and know she is in good hands.
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Review from C H (Son of Resident) published on 14 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home always a nice atmosphere. Staff very friendly, always helpful, Manager excellent. Nothing is too much trouble whatever you ask them. Our mother is well cared for, happy, safe and content where she is. We as a family are all pleased she is getting the best care and help that she needs.
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Review from John K (Son of Resident) published on 4 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent standard, very friendly staff who are always willing to help and very caring, hardworking and have the patience of saints. Just excellent all round.
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Review from Phillip W (Son of Resident) published on 15 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
After looking at number of care homes for my mother who has dementia and walking difficulties, we placed her in the care of Ashgrove House. This is an extremely well run home and the staff are caring and very attentive. The residents appear to be very happy and my mother has settled in extremely well.
She is well looked after and her overall physical condition has improved a lot since she arrived there as she was struggling to look after herself at home.
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Review from Ruth B (Daughter of Resident) published on 15 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is homely and welcoming. Good management, qualified staff all very caring. Food is excellent. Good communication. Excellent facilities.
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Review from G H (Daughter of Resident) published on 31 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
A caring establishment which is well managed and well maintained. Residents' rooms are bright and spacious and staff are always on hand to discuss updates or concerns and to keep you informed.
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Review from Sally W (Daughter-in-law of Resident) published on 30 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
This was the first home we looked at for my mother-in-law and it stood out from all the others that we visited.
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Review from Ian L (Son of Resident) published on 20 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been a resident at Ashgrove House for 8 years. I am happy with the decision I made to have him cared for by the staff here as the standard of the home is excellent and the staff are very professional in their approach to care. I have no concerns for his welfare, that I have discussed with
a recent visit by a charity organisation.
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Review from Joan M (Friend of Resident) published on 18 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ashgrove House is very nice on entering and kept up to a high standard. The furniture and fittings are beautiful.
The staff are very friendly and helpful. They go out of their way for the residents. The food is really good and the lady we visit really looks forward to the meals. There seems to be varied
activities for the residents and always something going on to keep them occupied.
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Review from S B (Daughter of Resident) published on 4 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum could not get better care or attention than she gets at this care home.
Her room is very pleasant and well cared for and the home is a pleasant place to visit due to the excellent staff.
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Review from Sue L (Daughter of Resident) published on 29 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is a friendly homely atmosphere at Ashgrove House. The staff are very attentive and caring and quickly respond to residents needs. However, they also maintain a sense of humour which the residents enjoy and respond to. The housekeeping, kitchen staff and events manager also contribute greatly
to making Ashgrove House a good place to be.
Whenever my parent has had need of medical attention it has been sorted out promptly and successfully by the manager.
I feel really relaxed about my parent living there. I have visited many care homes whilst doing my voluntary work I cannot speak for all of them I would definitely rate Ashgrove as one of the best.
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Review from Joan H (Friend of Resident) published on 28 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit the home every week and have always found the staff on hand to carry out their duties, which they do in a caring, friendly manner where appropriate with a sense of humour, making it a happy place to be.


I can't comment on the food because I haven't been there at meal times or value for money

as I am not involved.


From the treatment my friend's dad receives I would be happy for someone I knew to reside in the home. The staff do an excellent job.

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Current Review Score: 9.8 (9.830)

Overview of Review Score

The Review Score of 9.8 (9.830) out of 10 for Ashgrove House Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.830 for Ashgrove House Care Ltd is calculated as follows: ( (393 Excellents x 5) + (66 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 465 Ratings = 4.83
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashgrove House Care Ltd is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

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