Ashgrove House Care, Oldham, Greater Manchester
Ashgrove House Care, Oldham, Greater Manchester
Ashgrove House Care, Oldham, Greater Manchester

Ashgrove House in Chadderton is ideally positioned with easy access to Oldham town centre and surrounding areas.

With 32 tastefully decorated bedrooms with the majority having en-suite facilities. Residents are encouraged to personalise their rooms with pictures, trinkets and ornaments.

Ashgrove has two lounges where there is always something going on should residents wish to get involved. Activities play a vital part in the day to day running of Ashgrove, and in addition to singers and entertainers being provided, the home also has various day to day activities provided by the in house activity coordinator.

With a private secure garden for the residents to sit out and enjoy the sun a sensory garden also provides stimulation to many residents.

Ashgrove House is currently rated "Excellent" by Oldham Council.

Group: Wood Care Group

Person in charge: Emma Hunter (Manager)

Local Authority / Social Services: Oldham Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 32 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Challenging Behaviour

Admission Information: Ages 60+.

Single Rooms: 32

Rooms with ensuite WC: 25

Facilities & Services: Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Visiting:

Ashgrove House don't believe in visiting hours you are welcome to visit the home at any time. Please do however respect meal times.

Parking:

Car park on site

Latest Care Quality Commission* Report on Ashgrove House Care: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Ashgrove House Care has a Review Score of 9.7 (9.683)

The Review Score of 9.7 (maximum of 10) for Ashgrove House Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews over all time. This Average Rating is also the rating value for Ashgrove House Care in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 17 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.683 for Ashgrove House Care is calculated as follows: ( (182 Excellents x 5) + (72 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 259 Ratings = 4.683

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Ashgrove House Care is based on 17 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.4 positive Reviews (32 registered maximum number of service users ÷ 5). 17 Reviews ÷ 6.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    15
  • Good
    7
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ashgrove House Care?

  • Extremely LIKELY
    21
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ashgrove House Care

  • Daughter of Resident/Service User
    9
  • Son of Resident/Service User
    6
  • Friend of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • more

The staff and management treated my father in law with care and dignity for three and a half years, especially at the end of his life.

How likely would you be to recommend Ashgrove House Care? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My family and myself are very happy with the care and understanding of my wife's problem and know she is in good hands.

How likely would you be to recommend Ashgrove House Care? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Home always a nice atmosphere. Staff very friendly, always helpful, Manager excellent. Nothing is too much trouble whatever you ask them. Our mother is well cared for, happy, safe and content where she is. We as a family are all pleased she is getting the best care and help that she needs.

How likely would you be to recommend Ashgrove House Care? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Excellent standard, very friendly staff who are always willing to help and very caring, hardworking and have the patience of saints. Just excellent all round.

How likely would you be to recommend Ashgrove House Care? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This care home is homely and welcoming. Good management, qualified staff all very caring. Food is excellent. Good communication. Excellent facilities.

How likely would you be to recommend Ashgrove House Care? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A caring establishment which is well managed and well maintained. Residents' rooms are bright and spacious and staff are always on hand to discuss updates or concerns and to keep you informed.

How likely would you be to recommend Ashgrove House Care? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

After looking at number of care homes for my mother who has dementia and walking difficulties, we placed her in the care of Ashgrove House. This is an extremely well run home and the staff are caring and very attentive. The residents appear to be very happy and my mother has settled in extremely well. She is well looked after and her overall physical condition has improved a lot since she arrived there as she was struggling to look after herself at home.

How likely would you be to recommend Ashgrove House Care? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

This was the first home we looked at for my mother-in-law and it stood out from all the others that we visited.

How likely would you be to recommend Ashgrove House Care? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My dad has been a resident at Ashgrove House for 8 years. I am happy with the decision I made to have him cared for by the staff here as the standard of the home is excellent and the staff are very professional in their approach to care. I have no concerns for his welfare, that I have discussed with a recent visit by a charity organisation.

How likely would you be to recommend Ashgrove House Care? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ashgrove House is very nice on entering and kept up to a high standard. The furniture and fittings are beautiful.
The staff are very friendly and helpful. They go out of their way for the residents. The food is really good and the lady we visit really looks forward to the meals. There seems to be varied activities for the residents and always something going on to keep them occupied.

How likely would you be to recommend Ashgrove House Care? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum could not get better care or attention than she gets at this care home.
Her room is very pleasant and well cared for and the home is a pleasant place to visit due to the excellent staff.

How likely would you be to recommend Ashgrove House Care? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

There is a friendly homely atmosphere at Ashgrove House. The staff are very attentive and caring and quickly respond to residents needs. However, they also maintain a sense of humour which the residents enjoy and respond to. The housekeeping, kitchen staff and events manager also contribute greatly to making Ashgrove House a good place to be.
Whenever my parent has had need of medical attention it has been sorted out promptly and successfully by the manager.
I feel really relaxed about my parent living there. I have visited many care homes whilst doing my voluntary work I cannot speak for all of them I would definitely rate Ashgrove as one of the best.

How likely would you be to recommend Ashgrove House Care? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visit the home every week and have always found the staff on hand to carry out their duties, which they do in a caring, friendly manner where appropriate with a sense of humour, making it a happy place to be.

I can't comment on the food because I haven't been there at meal times or value for money as I am not involved.

From the treatment my friend's dad receives I would be happy for someone I knew to reside in the home. The staff do an excellent job.

How likely would you be to recommend Ashgrove House Care? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

The management and staff are fantastic.
Nothing is too much trouble for them, they are all very welcoming and the atmosphere is always very happy.
The home itself is very clean and the rooms are kept lovely.
I feel very much part of the family when I go and my family member is always happy.
A brilliant choice and I would recommend it to anyone.

How likely would you be to recommend Ashgrove House Care? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ashgrove House Care has been an excellent choice for Mum. They are proactive in engaging health professionals to establish the best care pathways in Mum's care. The communication is excellent, the staff have empathy and care for the residents.
Dignity is a priority and alongside all the serious work, there is always fun.
Mum's room is lovely and has a calm feel.
I would recommend this home.

How likely would you be to recommend Ashgrove House Care? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

The care home for my dad is very good. The care he gets is superb. The food is spot on and most of all my dad likes it.

How likely would you be to recommend Ashgrove House Care? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Excellent

Both my mum and I feel part of a big family. I find all of the staff at Ashgrove House easy to approach and willing to help in any way they can. Any problems that my mum has had, have been dealt with care and understanding. Even when the staff are very busy and under pressure, it is never passed on to the residents or their families. I am glad to have found this happy care home for my mum.

How likely would you be to recommend Ashgrove House Care? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All staff are really good with all the residents and visitors.

How likely would you be to recommend Ashgrove House Care? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Good and welcoming.

How likely would you be to recommend Ashgrove House Care? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

From day one to present, I can honestly say that mum is happy and content, which means that I am happy. The staff are friendly and efficient, and they treat the residents with the upmost respect. All in all a good place to be. The food is good and they are rated as Five (hygiene)

How likely would you be to recommend Ashgrove House Care? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Placing mum in a care home was one of the hardest things my siblings and I have had to do, but the staff at Ashgrove could not have been better. They constantly reassured us and would spend time telling us what mum got up to when we were not there. The staff are a wonderful group of people doing an amazing job for little pay and I admire them immensely. Most importantly mum is happier in Ashgrove than she was at home where she would spend many hours alone.

How likely would you be to recommend Ashgrove House Care? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff and management of Ashgrove work hard to provide a safe and caring environment for the residents. They have a very enthusiastic activities coordinator, it would be even better if there were facilities for visitors/relatives to make a hot drink when they visit.

How likely would you be to recommend Ashgrove House Care? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

January 2017

Rated Excellent OMBC

Recipient: Ashgrove House Care

Date: Sunday 01 Jan 2017

more details

Job Vacancies

Staff Profiles

Emma

Emma Hunter

Job Title: Registered Manager

Description:

We are pleased to introduce Ashgrove's manager, Emma Hunter. Her ethos is to continue to provide a homely, safe and enabling environment, where residents are encouraged and supported to live their lives to the fullest.

Emma works to support her staff team to continually develop their skills and embed the importance of daily meaningful activities, ensuring that residents are fulfilled and happy.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Ashgrove House Care