Ashgrove House Care Ltd

72 Butterworth Lane, Chadderton, Oldham OL9 8DX
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9.8 88 Reviews
  • Ashgrove House Care Ltd, Oldham
Ashgrove House in Chadderton is ideally positioned with easy access to Oldham town centre and surrounding areas.

With 32 tastefully decorated bedrooms with the majority having en-suite facilities. Residents are encouraged to personalise their rooms with pictures, trinkets and ornaments.

Ashgrove has two lounges where there is always something going on should residents wish to get involved. Activities play a vital part in the day to day running of Ashgrove, and in addition to singers and entertainers being provided, the home also has various day to day activities provided by the in house activity coordinator.

With a private secure garden for the residents to sit out and enjoy the sun a sensory garden also provides stimulation to many residents.
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Care Provided by Ashgrove House Care Ltd

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 33 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £900 – £938
  • Self-Funded Residential Dementia Care: £900 – £938
  • RESPITE Self-Funded Residential Care: £900 – £938
  • RESPITE Self-Funded Residential Dementia Care: £900 – £938

fees can vary dependent on care requirement

These prices are only a guideline, please contact Ashgrove House Care Ltd to find out the exact price for your requirements.

Contact Ashgrove House Care Ltd to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Ashgrove House Care Ltd to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Ashgrove House Care Ltd
  • Privately Owned

Person in Charge

  • Danielle Tilson (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (0)

Visiting

  • Ashgrove House don't believe in visiting hours you are welcome to visit the home at any time. Please do however respect meal times.

Parking

  • Car park on site

Ashgrove House Care Ltd Reviews (88)

9.8

Ashgrove House Care Ltd has a Review Score of 9.8 (9.830) out of 10, based on 39 reviews in the last 2 years.
Over all time Ashgrove House Care Ltd has 88 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Ashgrove House Care Ltd
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Total of 88, showing 21-40
Review from Craig W (Son of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly staff always happy to help. It has been a tough time but they have helped ease our worries. Mum has settled in and staff have been prompt at informing family of any issues mum has had.
Reply from Simon Sumner, Director at Ashgrove House Care Ltdthank you for your review , i will pass on your comments to the team.
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Review from Peter T (Husband of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonferful home - staff very caring. Very clean. Food - very good. Very comfortable. As a family we are very satisfied that my wife is being well cared for.
Reply from Simon Sumner, Director at Ashgrove House Care LtdThankyou for your review of Ashgrove House , i will pass your comments on to the team.
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Review from Janet N (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are incredibly grateful for the outstanding care provided by this care home. The staff are compassionate, professional and genuinely dedicated to the well being of the residents. They treat everyone with dignity, respect and kindness creating a warm and welcoming environment that truly feels like
home. We couldn't have asked for better support and would highly recommend this home to anyone seeking high-quality personal care.
Reply from Simon Sumner, Director at Ashgrove House Care LtdThank you for your comments and your review of Ashgrove House i will pass your comments onto the team.
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Review from Fiona E (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We placed our mum into Ashgrove after lots of heart searching. After a couple of days she developed an illness. The support we recieved from the staff was second to none our mum was cared for explargorly and we were supported as a family. Special thanks to Vicky.
Reply from Simon Sumner, Director at Ashgrove House Care LtdThankyou for your review of Ashgrove House , i will pass you comments on to the team.
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Review from Tracy B (Granddaughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care + compassion shown to our Grandma has been truly remarkable. The staff have endless patience, understanding and kindness, and they treat residents with real dignity. Knowing our grandma is safe, respected and genuinely cared for brings us great comfort. We are deeply thankful for everything
they do. And grandma says they make a good cup of tea!
Reply from Simon Sumner, Director at Ashgrove House Care LtdThank you for your review of the home , i will pass your comments onto the team.
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Review from Sheila M (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the start of my mum's addmission to the care home everything has been excellent, with her care, handling of difficult situations. The positive and immediate response to keep my mums mental and positive attitude has been 1st class. Even my 1st visit to view the home I was exitied and very eagar
to get my mum resided here. I was very impressed with management and the staff at that time. My mum settled in quite quickly and I have absolutely no worries about her care here. It is very difficult job but you all do excellent.
Reply from Simon Sumner, Director at Ashgrove House Care LtdThank you for your review of the Home and i will pass your comments on to the team .
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Review from Linda U (Daughter of Resident) published on 7 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad spent six months living at Ashgrove before he passed away in June at 95 years. Myself and my brother were unsure how we would like living in a home, as he had been very independent. Dad loved being at Ashgrove from the first day. he liked the food, the activities and the company. The staff always
treated him with kindness and respect, and I never felt I was an intrusion as a visitor. Medical needs are well managed, and there is a warm and welcoming atmosphere.
Reply from Simon Sumner, Director at Ashgrove House Care LtdThank you for your review. it is always nice to here positive feedback.
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Review from Gemma M (Granddaughter of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my grandma arrived in mid-December they have treated her amazingly. My grandma has settled very well at Ashgrove House and made some lovely friends, staff and patients.
Reply from Simon Sumner, Director at Ashgrove House Care LtdThank you for your review of Ashgrove House, I will inform the team of your comments.
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Review from Nigel B (Daughter of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has only been in for a few months. The room is great and the staff are fantastic, they have made us all welcome and my mum has settled well. There is always something going on. This has been a difficult time and has been made easier with the help of the staff and management.
Reply from Simon Sumner, Director at Ashgrove House Care LtdThank you for your review and comments regarding Ashgrove House, I will pass on your comments to the team.
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Review from Hazel C (Daughter of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in this care home for nearly 18 months now. It is an excellent home and I can recommend it 100%. All the management and carers are fabulous. Always happy and friendly. They all treat Mum with care and dignity. They always make time for her even though they are busy. It is always clean
and welcoming. Mum is always smiling and laughing with her friends she has made. This all makes me feel happy with no worries at all.
Reply from Simon Sumner, Director at Ashgrove House Care LtdThank you for your review and i will inform the team of your kind comments.
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Review from Jean S (Daughter of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is for anyone who is in the process of finding a care home for a relative, It would be difficult to find anywhere that will compare with Ashgrove House. The standard of compassion, care and love the carers give their residents, Is outstanding. My mother was a resident here for nine years before
she recently passed away at age 102. This is a testament to how well she was cared for.
During her stay, she always felt valued and was treated with affection and respect every day. I personally considered the staff to be friends, who carried out their duties with confidence and patience.
I am so glad that I found Ashgrove House for my mum, I couldn't have wished for anywhere better.
Reply from Simon Sumner, Director at Ashgrove House Care LtdThanks so much for your comments, I have passed them on to the staff.
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Review from M O (Daughter of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care team are friendly and kind to all the residents and brings patience, good humour and banter to everyday life.
My mother has been in the home for 2 years and regards the carers as her friends, describing them as "wonderful".
Reply from Simon Sumner, Director at Ashgrove House Care LtdThank you for your comments we always try to make every day a fun day in the home.
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Review from E L (Niece of Resident) published on 12 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle has been at the care home now for a few months and the care he has and is still receiving is fantastic all the staff I have spoken to have been friendly and helpful. If I have a question or a concern they are always happy to help and make sure that my uncle gets everything he needs. Also, the
care home is a friendly and inviting environment.
Reply from Simon Sumner, Director at Ashgrove House Care LtdThank you for your observations and comments will be passed on to management and staff.
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Review from H S (Daughter of Resident) published on 3 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found Ashgrove House a lovely care home for my Mum to stay at, all the residents are well cared for and looked after by all the staff. I also find the management very good.
Reply from Simon Sumner, Director at Ashgrove House Care LtdThank you for your review you comments will be passed to the team.
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Review from A C (Niece of Resident) published on 2 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Myself and my brother visit our auntie every week, we are made to feel welcome on every visit. The staff are attentive to both residents and visitors. The staff take patients' safety very seriously, and I feel assured that my auntie is always well cared for and treated with dignity. The rooms are pleasant
and spotlessly clean. We couldn't recommend Ashgrove House highly enough.
Reply from Simon Sumner, Director at Ashgrove House Care LtdThank you for your review, I will inform the team of your positive comments.
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Review from Sue A (Daughter of Resident) published on 4 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is an amazing care home. All the staff are friendly and nothing is too much trouble for them. During the recent Euro football, they have even made a separate lounge area to watch the matches so those that do not like football have a choice. They have provided snacks, along with shandy and made
it feel like the residents have gone out to watch the football. I can sleep well knowing that my dad is well looked after and cared for.
Reply from Simon Sumner, Director at Ashgrove House Care LtdThank you for your review your comments will be past on to the team.
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Review from Karen B (Daughter of Resident) published on 14 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care facility, amazing, friendly staff who are always happy to have a conversation and are very supportive.
Mum is always clean, well dressed and is happy.
I haven't commented on the activities because unfortunately they have been between staff, recently a new activity coordinator
has started.
Reply from Simon Sumner, Director at Ashgrove House Care LtdThank you for your review we are very pleased you are happy with our service. The new activity coordinator has now started and is doing a fantastic job.
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Review from Jean B (Daughter of Resident) published on 29 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Ashgrove for just over 1 year now and I cannot fault the home at all. The care and support that my mum has received has been second to none and all the staff are kind, caring and compassionate in everything they do. Not only do the staff care for my mum but also make us a family feel
like it is home from home, when visiting the staff always have a smile on their faces and you can hear laughter throughout the home. The home is always clean and tidy and has no odours. My mum is always treated with dignity and care even though my mum can be quite challenging at times. The meals are all homemade and traditional which is what my mum has always liked. If for any reason my mum doesn't like what is on the menu the kitchen staff are more than happy to make an alternate choice for her. The management team are very approachable and are always very welcoming. I have definitely made the best choice of care home for my mum at Ashgrove House.
Reply from Simon Sumner, Director at Ashgrove House Care LtdThank you for your review and comments, they will be passed on to the team.
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Review from Alan B (Son of Resident) published on 18 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased with the care my mum is receiving on a daily basis. All the staff have been fantastic with her from day one. She has settled in so well. This has meant complete peace of mind for our family as we know Mum is happy, safe and cared for. Thanks to everyone at the home.
Reply from Simon Sumner, Director at Ashgrove House Care LtdThank you for your review, and I will pass on your comments to the team.
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Review from Mark O (Son of Resident) published on 5 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The facilities in the home are high quality and bedrooms are very comfortable but it's the staff and management which really make this home. They put on lots of events in the home and everyone is made to feel very welcome. The staff treat all individual needs and really care for each resident. We looked
at a few homes before we chose this one and it's worth waiting for if you can't get in immediately. You won't find a more caring and fun group of staff to take care of your loved ones.
Reply from Simon Sumner, Director at Ashgrove House Care LtdThe managers and care team will be very pleased to her your positive comments. Thank you,
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Current Review Score: 9.8 (9.830)

Overview of Review Score

The Review Score of 9.8 (9.830) out of 10 for Ashgrove House Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.830 for Ashgrove House Care Ltd is calculated as follows: ( (393 Excellents x 5) + (66 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 465 Ratings = 4.83
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashgrove House Care Ltd is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

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