Laburnum House Care Centre

Laburnum House is a very welcoming environment. The staff are professional, kind, patient and have a sense of humour. They treat residents with respect e.g. ensuring curtains are drawn when getting changed etc, that guests are not in the general main room for meal times etc. They try to give homely touches to residents rooms. At a recent BBQ it was great to see a real range of guests including children and animals. It was nice to see families of the staff. You feel that they all genuinely like and get along well with each other. They have treated our parents with kindness and dignity.

Cannot think of a better care home that she could be in, she is in the best place.

Extremely welcomed by all staff who have a lovely, friendly and caring nature. They each take time and have patience with every resident. They all work hard as a team and are always polite. Every request made is dealt with. The home is always clean, and the maintenance staff work hard. Residents are encouraged to participate in activities but are also allowed 'quiet' time if preferred.

My nan has been at Laburnum house for 12 weeks, we cannot fault the care she has received or the communication us as a family receive, She has settled amazingly thanks to the patience and dedication.

She is happy and settled and recognises all the staff with her smile on her face. Thank you.

My mum has been at Laburnum House for 6 months she has received excellent care while being here, nothing is too much trouble. Friendly and approachable management and staff. All care issues have been discussed promptly with the family. All questions are answered with knowledge and sympathy. I would recommend this care home to family and friends.

My mother has now been here 5 months. We have visited at least four times a week and have always been extremely satisfied with the care she is receiving and the dedication of the staff to their roles. We have experience of care home with other relatives and this is the best by far.

All good as usual, staff spot on.

My aunt is extremely well looked after, reassured if something frightens her, always looks clean, enjoys small portions of the food given. She was settled and well supported over Easter when family could not visit.

This is a great care home. Everybody is kind and very caring. Dad loves it, he also likes the food and staff very much, and we as a family are very happy for him to be here.

I visited my friend late last month and I must say what a wonderful home. It is very clean, the residents were all socialising in the main events room and the carers were all present which was reassuring. She throughly enjoys living there and has never had a problem with any aspect of the home. I stayed until dinner time and the food smelt and looked delicious. The carers escorted everyone to the dining tables and served all the people who lived there together.

My mother has been a resident at Laburnum House for a few years now and has always been happy there an very well looked after by the excellent, caring and efficient staff.

I cannot praise this care home enough I have been visited a friend twice now and bringing her lifelong friend too visit. The staff cannot do enough to make us feel welcome and offering beverages. The home is friendly atmosphere and spotless clean. I feel so home from home here and my only regret is that I didn't know about this home when my late mother needed care. Excellent care home.

Just excellent all round.

Residents all are looked after and seem happy. Staff really helpful and attentive and are very welcoming and are great with the residents.

My aunt is well looked after, relaxed & not anxious. The staff are lovely with her - and very helpful to visitors too.

My mum has settled well and she is well looked after, in spite of her problem with food.

Staff very thoughful.

Laburnum House is always well presented, clean and tidy. The staff are always welcoming and helpful. I would recommend this care home to anyone.

The staff are caring and well qualified and pleasant to deal with.