Laburnum House Care Centre

Laburnum Avenue, Shaw, Oldham OL2 8RS
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9.9 107 Reviews
  • Laburnum House Care Centre, Oldham
Laburnum House is a residential care home located in Shaw, Oldham, that offers exceptional care for both long-term and respite stays.

They understand that every resident has their own personal requirements, which is why they make a point of tailoring the nature of healthcare they provide to meet their individual needs. Laburnum House's support team takes a holistic approach to care, placing just as much emphasis on mental wellbeing as they do physical health.

Laburnum employs a general manager, a deputy manager, senior team leaders, care assistants, chefs and kitchen staff, maintenance and housekeeping – all of whom are at your disposal whenever needed. Each member of staff at Laburnum is carefully screened and hand-picked in line with Bloomcare’s core values.

Feel free to get in touch if you have any questions, or if you’d like to arrange a visit to the home. Laburnum also offers virtual viewings online, just let them know when works best for you and they’d be happy to arrange a guided tour!
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £995 – £1055
  • Self-Funded Residential Dementia Care: £995 – £1055
  • RESPITE Self-Funded Residential Care: £1194 – £1266
  • RESPITE Self-Funded Residential Dementia Care: £1194 – £1266

These prices are only a guideline, please contact Laburnum House Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Edelyn Napa (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012
  • Number of floors: 2

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (8)

Parking

  • Free limited car parking on site.

Laburnum House Care Centre Reviews (107)

9.9

Laburnum House Care Centre has a Review Score of 9.9 (9.889) out of 10, based on 52 reviews in the last 2 years.
Over all time Laburnum House Care Centre has 107 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Laburnum House Care Centre
  • 30
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Total of 107, showing 61-80
Review from Stuart N (Son of Resident) published on 31 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Really good hone for dad. Great staff. Very clean. Can't comment on the facilities/activities.
Reply from Edelyn Napa, General Manager at Laburnum House Care Centre

Thank you very much for your review. We are pleased to hear your positive experience and appreciate your comments. Rest assure that Laburnum House's aim is for the health and welfare of our residents and we will do our best for them. Kind regards.

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Review from Stephen H (Sister of Resident) published on 3 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are really pleased with how my sister has come on she looks os well and we have no complaint about her being there. The staff are so helpful and caring. We will recommend this home to anyone who needs care.
Reply from Sophie Gardiner, Director of Care, Quality and Governance at Laburnum House Care Centre

We are delighted your sister has settled well in her home, thank you for your kind feedback, which we will share with the team at Laburnum.

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Review from Lorraine H (Sister-in-law of Resident) published on 3 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent beyond anything. Couldn't ask for a better home for our relation. Would highly recommend it to anyone to come here.
Reply from Sophie Gardiner, Director of Care, Quality and Governance at Laburnum House Care Centre

Thank you for your kind feedback, we will share with our team at Laburnum who will be delighted to hear your recommendation and compliments.

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Review from K W (Niece of Resident) published on 22 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie has dementia and was living on her own and her health was deteriorating. She had a fall and after a stay in hospital, she was taken to Laburnum House to recuperate. During this time her health improved and she settled in quite quickly. The care she received was outstanding and this lead to
her staying there permanently. The home is welcoming, the staff are lovely and caring and we are always kept up to date with her progress. She is now a happy lady and loves where she is.
Reply from Edelyn Napa, General Manager at Laburnum House Care Centre

Thank you very much for your wonderful review, it is very much appreciated. The team at Laburnum strive to work to a high standard to ensure your auntie is happy and well cared for and will be very pleased to read your comments. Kind Regards

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Review from Pauline M (Daughter of Resident) published on 20 August 2021 Submitted via Website • Report
Overall Experience 1.0 out of 5
My mum who was aged 90 and a dementia sufferer, was on a two-week respite stay. Unfortunately due to staff being unable (probably due to lack of training or poor management) to spot the signs of dehydration and were delayed in seeking immediate medical help to treat my mum. I would recommend staying
away from this place. Care of dementia sufferers is supposed to be what they claim to specialise in. This is extremely questionable. Hopefully, if they are monitored by Quality Monitoring Officer, this will not happen to another family. Or even better new management put in place who are qualified in providing the care they claim to give.
Reply from Katie Wareing, Head Office at Laburnum House Care Centre

Thank you for taking the time to provide us with valuable feedback, we are sorry that you feel you have had a negative experience with Laburnum House. We strive to provide the best possible care to all of our residents and choose both our management and staff teams based upon our Company Values and experience. All staff are training extensively on a regular basis, seeking further medical advice and support where necessary. We are regularly inspected by the Quality Monitoring Team and Care Quality Commission, taking on board any feedback and suggestions to further improve our service.
We don't have a record of any formal complaints made by yourself directly to our team at Laburnum House. If you would like to discuss this further please do not hesitate to contact us at info@bloomcare.co.uk and we will happily arrange a time to discuss your experience in more detail.

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Review from Angela G (Daughter of Resident) published on 18 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After the time we've all had, the BBQ on Friday was the tonic we all needed. Seeing residents with friends and family was heartwarming. My mum really enjoyed singing to a Tom Jones song (remembering every word!) and sharing some ice cream and cake with me! A big thank you to all staff and volunteers
for pulling this event off absolutely spectacularly. Even the weather stayed fine! Can't wait for the next one! Once again, thank you from the bottom of my heart.
Reply from Edelyn Napa, General Manager at Laburnum House Care Centre

Thank you very much for your wonderful review, it is very much appreciated. The team here at Laburnum strive to work to a high standard to ensure your mum is happy and well cared for and will be very pleased to read your comments. Kind Regards, Edelyn

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Review from R E (Friend of Resident) published on 18 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, efficient and caring staff.
Reply from Edelyn Napa, General Manager at Laburnum House Care Centre

Many thanks for your great review, I am glad to here you had a positive experience at Laburnum House.

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Review from Jennifer F (Relative of Resident) published on 12 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I attended a BBQ on 30th July 2021. The event was very well supported and a good time had by all. All the staff worked so hard to make the event the success it was - well done everyone, and a big thank you!
Reply from Edelyn Napa, General Manager at Laburnum House Care Centre

Thank you for your review. I am very pleased to hear about your positive experience and appreciate your comments about Laburnum. I will pass your comments onto the team, who will be very happy to hear about your wonderful experience.

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Review from Dorothy N (Daughter of Resident) published on 6 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum was a resident here for almost 3 years. She was extremely well looked after, the staff always did their best even when, at times, they were short-staffed, especially during COVID.
However, in July was always the time for the Laburnum House BBQ, always a resounding success, even when it rained!
The staff are a happy band of people and are more than helpful even in trying circumstances.
Reply from Edelyn Napa, General Manager at Laburnum House Care Centre

Thank you very much for your wonderful review, it is very much appreciated. The team here at Laburnum House strive to work to a high standard to ensure your mum is happy and well cared for, and will be very pleased to read your comments. Kind Regards Edelyn.

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Review from Natalie H (Granddaughter of Resident) published on 5 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma moved into Laburnum in February 2021. I was very apprehensive about this move but Laburnum have been fantastic and exceed all my expectations, which as a nurse, were very high. My grandma has been treated with dignity and respect at all times. She’s got a new lease of life since moving to
Laburnum her mobility has improved and her mental health has greatly improved. Laburnum and all the staff have made every effort to make the best of visiting at a very difficult time. We have just had a fabulous day at the summer BBQ. I cannot be more grateful for the care provided to my grandma over the last few months and the excellent communication from staff to us as a family. Keep up the hard work, well done everyone.
Reply from Edelyn Napa, General Manager at Laburnum House Care Centre

Thank you very much for your wonderful review. The team at Laburnum House are dedicated to the care and happiness of our residents, your recognition of our efforts in caring for your grandma are certainly be appreciated by the whole team. Kind Regards, Edelyn Napa

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Review from Lynn H (Daughter of Resident) published on 3 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Laburnum House have been caring for my mother since February 2021. Everything about her stay has been first class. The staff are extremely caring and friendly. They ensure we are always fully informed and if my mother is ever not feeling well or they have any concerns they call the doctor
and get it investigated immediately. I would recommend this care home 100%.
Reply from Sophie Gardiner, Group Operations Manager at Laburnum House Care Centre

Thank you for your kind feedback, we will share this with our fantastic dedicated team.

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Review from B N (Son of Resident) published on 30 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father seems quite at home in Laburnum House. It is early days yet as he has only been here 6 weeks, but signs are very good. The staff are very nice and approachable, which is always a priority and Dad has not shown any regrets about leaving his own home. Easy to book 'time-outs' for Dad but he
likes to be back for his meals!
Reply from Edelyn Napa, General Manager at Laburnum House Care Centre

Thank you for the lovely review, I am glad to hear that your father has settled in well. The staff at Laburnum House strive to deliver a high standard of service.
Kind Regards.

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Review from J D (Sister-in-law of Resident) published on 28 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff very helpful. My sister-in-law is very well looked after.
Reply from Edelyn Napa, General Manager at Laburnum House Care Centre

Thank you for this great review, our staff here at Laburnum work hard to look after all our residents to a high standard. Kind Regards, Edelyn.

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Review from Meryl S (Resident) published on 16 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff, without exception, are lovely.
Nothing is too much trouble.
I feel very pleased to have chosen this home.
Reply from Edelyn Napa, General Manager at Laburnum House Care Centre

Thank you very much for your wonderful review, it is very much appreciated.
Kind Regards, Edelyn Napa.

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Review from Mark D (Nephew of Resident) published on 16 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff and carers are very nice, friendly and caring. They are open to chatting about any issues or concerns you might have and treat the residents with care and respect, and also interact with them very well.
Reply from Edelyn Napa, General Manager at Laburnum House Care Centre

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about Laburnum House. I will share your comments with the staff. Kind Regards, Edelyn Napa.

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Review from Jonathan S (Son of Resident) published on 16 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've been very impressed with the support and care my mum has received since moving into Laburnum House Care Centre in March 2021. It was a big move for her as her as she was living in North Wales prior to this but decided that the time was right to move into residential care. The move was handled tremendously
well by the staff and management. Mum seems to have settled into her new way of life.
Reply from Edelyn Napa, General Manager at Laburnum House Care Centre

Thank you very much for your wonderful review. The team at Laburnum House are dedicated to the care and happiness of our residents, your recognition of their efforts in caring for your mum will certainly be appreciated by them.
Kind Regards, Edelyn Napa.

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Review from Jane M (Daughter of Resident) published on 9 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very impressed with the care my mum has been getting. The staff are extremely efficient, friendly, and caring. My brother and I looked at a number of care homes and we are totally pleased that we have picked Laburnum House. Mum is well cared for and getting the support she needs.
Reply from Edelyn Napa, General Manager at Laburnum House Care Centre

Dear Jane,
Your review made our day! Thank you for such a wonderful review and for sharing your experience with the community. Your reviews help to reaffirm our mission, and the reason we do this every day. We are delighted that you, your brother and your mum has had a positive care experience with us. We work really hard to ensure positive experiences and the well being of our service users. We are looking forward to seeing you again on your next visit. I will share this wonderful review with my entire team.

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Review from Beverley H (Daughter of Resident) published on 22 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having had to place my mother into care during the Covid pandemic. I have been very happy with the choice we made. The staff are always very helpful, polite and caring. Mum always looks clean and nicely dressed and has a lovely room with her own belongings. I am looking forward to being able to go inside
the home and getting to know the staff and residents.
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Review from Margaret K (Sister of Resident) published on 10 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 89-year-old sister entered Laburnum House for respite care after three hospital admissions in a very short time. For some eight months, she has received what I can only describe as exemplary care and attention, bringing her great joy in her autumn years. I would not hesitate to recommend Laburnum
House in every respect.
I feel quite confident that when the covid 19 restrictions are removed life will be even better for the residents when normal activities can be resumed.
Reply from Audrey Tan, Operations Director at Laburnum House Care Centre

Dear Margaret,
Your review made our day! Thank you for leaving us such a wonderful review, and for sharing your experience with us and the community. We are thrilled that your sister has had a positive experience with us; our team will definitely be happy to read what you wrote. Your words reaffirm the hard work and exemplary care they have put in every day. We work really hard to ensure positive experiences and wellbeing for our residents. We are looking forward to be able to have all families visit again when restrictions are removed.

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Review from N W (Son of Resident) published on 2 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Obviously, this has been an unusual and very difficult year for any care home. We have had no inside contact with my Mum but the home has done its very best to facilitate our needs for contact. When you can go into the home you can make a much better judgement on the categories below. However, in my
view, the home has worked diligently to continue to provide a caring and safe environment.
Reply from Audrey Tan, Operations Director at Laburnum House Care Centre

Dear N W,
Thank you for taking the time in providing a review and for your compliments which I will pass on to the entire team. I am sure that your words will provide much encouragement and acknowledgement for the care the team are providing.
Kind regards,
Audrey

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Current Review Score: 9.9 (9.889)

Overview of Review Score

The Review Score of 9.9 (9.889) out of 10 for Laburnum House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 52 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.889 for Laburnum House Care Centre is calculated as follows: ( (563 Excellents x 5) + (49 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 622 Ratings = 4.889
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Laburnum House Care Centre is based on 52 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 52 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Sep 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Edelyn

Edelyn Napa

Job Title: General Manager Joined: 2005

Edelyn was born and raised in the Philippines and the first industry she worked in was worlds away from care work too. Initially training and working in chemical engineering, Edelyn eventually found work as a production manager before training as an ISO auditor for eleven years.


But it wasn’t until 2004 that she found her true calling, when she decided to begin studying basic nursing in preparation for a move to the UK.


The Bloomcare family was excited to be able to welcome Edelyn in May 2005. The work came naturally to Edelyn and she soon began to climb the management ladder, eventually being chosen to manage the first Bloomcare home that we opened in Greater Manchester: Laburnum House. This was a huge responsibility and one that we felt we could only trust to Edelyn.


With our support, Edelyn has worked through various NVQ qualifications, and her wealth and variety of past experience has gifted her with the ability to communicate effectively with all kinds of people, as well as providing her with an indispensable set of leadership skills. All of these traits are central to the way that she runs Laburnum House. Everything that Edelyn and her staff do is carried out with the single goal of providing her residents with the highest level of bespoke care, with a focus on promoting independence, fostering healthy friendships, and retaining quality of life.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Laburnum House Care Centre to verify any information. View our terms and conditions. Laburnum House Care Centre has an Enhanced Service - more info.