Laburnum House Care Centre

The care at Laburnum House is excellent all the staff are friendly, helpful, and very supportive to all our family. The manager is approachable when needed. The home is very clean and well-kept. The furniture in some rooms is dated but the care is the most important. We are always greeted with a smile and the food is varied and a great standard.

My mother continues to be happy at Laburnum House, praising the caring attitude of the staff and the standard of food. There have been some medical issues which Laburnum House has made every effort to resolve, in particular her poor sleep pattern. She has had a few falls in spite of the vigilance of staff, but luckily has not sustained any real injury and has been taken to hospital if there are any worries about the after-effects. Our only real criticism is the lack of activities for residents and the lack of stimulation as a result.

Staff were always incredibly supportive and responsive throughout my grand nearly two years at Laburnum House. My gran always wanted quite a lot of attention and has major physical health and anxiety issues. Nevertheless, she remained highly complimentary of you all throughout! This was quite an achievement because she has been known to express concerns previously! When my gran's needs increased, staff and team leaders found extra time and energy to get her through. Thank you.

My father has been a resident at Laburnum House for two years, and throughout that time, we have been extremely happy with the care and support he receives. Communication is excellent, and we are kept fully informed. All staff are professional and caring and always welcome us with a smile when we visit. They are knowledgeable and understanding of Dad's needs, and we always feel that they know him well.

I have always found the staff to be very helpful and caring towards my sister. Nothing ever seems too much trouble and they are always keen to give me an update on my sister. I have noticed a huge difference in my sister since she came to Laburnum House. She is a lot happier than I have seen her for a long time. This is down to the care she is receiving. Thank you so much all at Laburnum House.

Excellent care at Laburnum House. The staff go above and beyond in their care of Dad.

I was very anxious about moving Dad into a care home but the staff made the transition much easier. Nothing was too much trouble and they have time to talk to me about Dad. He looks much better and has put weight on due to being cared for properly. It would be nice if there were more 1:1 interactions with him, playing cards and dominoes etc. But I do understand staff are busy with residents whose medical needs are much greater. It's nice that the time that I now spend with Dad is focused on him rather than being the day-to-day tasks that needed doing such as cleaning and shopping!

My aunt has settled well and it is such a relief to know she is safe and well looked after. There is a lovely atmosphere and staff treat all residents with respect.

Clean and well-kept home, find all staff friendly and helpful.

Very good.

I like the staff, also the rooms are kept clean and relatives are called to come when they like. I like most meals just a few I don't like. Overall I would not live anywhere else. (Grand)

No complaints.

I experienced nothing less than excellence.

My uncle was moved to Laburnum House following a traumatic and unhappy period at another home. The care and attention of the management and staff have transformed him from depressed and unhappy to confident and a happy person. Many thanks to all concerned.

I am very happy and very satisfied with the care that my sister is receiving here at Laburnum House.

Happy with the place and food excellent.

Really good hone for dad. Great staff. Very clean. Can't comment on the facilities/activities.

We are really pleased with how my sister has come on she looks os well and we have no complaint about her being there. The staff are so helpful and caring. We will recommend this home to anyone who needs care.

Excellent beyond anything. Couldn't ask for a better home for our relation. Would highly recommend it to anyone to come here.

My auntie has dementia and was living on her own and her health was deteriorating. She had a fall and after a stay in hospital, she was taken to Laburnum House to recuperate. During this time her health improved and she settled in quite quickly. The care she received was outstanding and this lead to her staying there permanently. The home is welcoming, the staff are lovely and caring and we are always kept up to date with her progress. She is now a happy lady and loves where she is.