Royley House Care Home

Lea View, Royton, Oldham OL2 5ED
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9.8 63 Reviews
  • Royley House Care Home, Oldham
Royley House was originally built as a sheltered housing project set close to the centre of Royton. In 2000 it was taken over by Rochcare Ltd and transformed into a two storey residential home for older people. 

Nearby are local amenities such as churches, parks, hospital and shops. Transport links are excellent as main roads and motorways are nearby.
Royley House has a private car park to the front and to the rear has a summer house and well maintained flower beds for residents and their guests to enjoy. Royley House has facilities for those who smoke.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Irum Mahmood (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (41)
  • Single Rooms with Ensuite Wet Room (32)

Royley House Care Home Reviews (63)

9.8

Royley House Care Home has a Review Score of 9.8 (9.783) out of 10, based on 40 reviews in the last 2 years.
Over all time Royley House Care Home has 63 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Royley House Care Home
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Total of 63, showing 21-40
Review from Catherine M (Daughter of Resident) published on 11 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been in since September 2024, he made my day when he told me he was happy and comfortable this is down to all the staff. They keep me informed of any changes, hospital appointments and doctors appointments. He loves the home cooked fresh food. He loves to sing and the staff encourage him
plenty, I have found no matter who I speak to staff wise they are always happy to help, whether it be dad or me.
Reply from Cameron Davies, Marketing Executive at Royley House Care Home

Thank you for your kind words, we're glad your father is happy at our home.

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Review from Katie R (Daughter of Resident) published on 11 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident at Royley House for only a short time but already she refers to it as her 'home' which is lovely to hear. Mum was very delusional and depressed when she moved in and as a family we were at crisis point. RH provide a loving and stimulating environment with lots of activities
both in the home and outside on outings. The staff are all absolutely lovely and we couldn't have chosen a better place for Mum to be. I now have some of my Mum back and know that she is safe and secure in a lovely environment.
Reply from Cameron Davies, Marketing Executive at Royley House Care Home

Thank your for your kind words. We're glad to hear that our home has become your Mum's home!

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Review from Mel H (Daughter of Resident) published on 5 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident at Royley House since November 2022. Since then the home has improved significantly, especially since the new manager took over.
The new manager ensures that the residents get the absolute best care possible. She listens and responds to feedback and acts quickly to improve
things when required.
In my experience, the staff have always been friendly, approachable, and welcoming. Their interactions with the residents have always been exceptional, even when the residents, like my dad, can be difficult at times to manage.
Thank you to all the staff for the care, patience, and kindness that you show to my dad!
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Review from Joanne T (Daughter-in-law of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I want to thank the manager and her staff for all they do for my father-in-law. They're always friendly and have a smile for everyone. I receive phone calls with updates and any appointments that come through.
The home is bright, modern, and clean. My father-in-law enjoys the freshly cooked food.
I especially love to see photos of my father-in-law partaking in activities at the home or having time out - to the local pub or off out on a day trip.
Thank you for all you do.
Reply from Cameron Davies, Marketing Executive at Royley House Care Home

Thank you so much for your amazing feedback. We are thrilled that you and your Father-in-law are happy with our team at Royley House!

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Review from Susan B (Daughter of Resident) published on 28 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad stayed with you. He received excellent treatment from the minute he went through the doors. You went above and beyond to make his stay with you a happy one. The care he was given was second to none. Everyone went that extra mile for him making him as comfortable as possible and making him feel
safe. The accommodation is very nice and you can make it your own. The staff have lots of activities which you can join in if you choose. He was well cared for and happy. They looked after him and the rest of the family when he passed away I can't
thank them enough.
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Review from Pauline F (Sister of Resident) published on 21 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother moved into Royley House in June 2024, he has vascular dementia and Alzheimer's, he wanted to move into a care home and we found Royley House. He is so very happy there, he is cared for very well and he is well-fed, we are very happy with the service we receive.
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Review from Jackie B (Daughter of Resident) published on 29 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has dementia and has been a resident at Royley House for approximately 2 years. We could not wish for a better place for Mum. Mum is a sociable person & enjoys company, RH provides stimulation through various activities and social occasions. The staff are friendly, very attentive, and genuinely
care for residents. They take care of Mum's everyday needs and personal care as well as keeping her entertained with activities, dancing or just chatting to her - she loves them. The place is kept clean and does not have that 'Care Home' smell that some others do. The food is all cooked on-site and is of an exceptional standard with plenty of variety - the daily menus are displayed. Overall I would not hesitate in recommending this facility for a loved one.
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Review from Lesley G (Daughter of Resident) published on 28 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Royley House has looked after my dad for the last 18 months. The staff have so much time for my dad who is looked after with love & care. The home puts on activities which Dad sometimes joins in especially if it involves dancing. I am kept up to date with Dad's hospital appointments & the results. Nothing
but praise for the staff & how the home is run.
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Review from Karen M (Daughter of Resident) published on 25 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are approachable and caring, they seem genuinely interested in the residents. I can tell Mum feels safe and enjoys the interaction with the staff. So nice to see the residents occupied with activities and not stuck in front of a television. The cleanliness, laundry, and catering are also
to an excellent standard, Mum loves the food and it always looks delicious. Her room always looks clean and tidy and her clothes and bedding are fresh and put away. Any issues or queries that I've had have always been resolved quickly. The conservatory has been a great addition and it's lovely to see the activities posted on the social media page.
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Review from L C (Daughter of Resident) published on 23 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My dad is always well looked after by the carers and I don't have to worry about him as I know he is in good hands with all the staff at Royley House.
He always enjoys the food that is served to him.
Reply from Cameron Davies, Marketing Executive at Royley House Care Home

Thank you for sharing your experience; we're glad to hear that your father is enjoying his stay!

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Review from Steven R (Son of Resident) published on 23 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Royley House are very welcoming and caring. Excellent activities for the residents. Bedrooms are clean warm and cosy and the lounges are bright and spacious. The cleanliness of the home is excellent. We are really pleased with the care our mother is receiving and know she is safe and well
looked after.
Reply from Cameron Davies, Marketing Executive at Royley House Care Home

Thank you for sharing your thoughts, we're incredibly pleased that you're thrilled with the care your mother is receiving!

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Review from Beverley C (Daughter of Resident) published on 14 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Royley House has cared for my father with love, dignity, and grace.
They have gone above and beyond in their care for my father and I will be forever grateful to each member of staff there.
The rooms are lovely, the food is excellent, and the laundry service is really good. Lots of very interesting
activities and outings.
I have nothing but good to say about Royley House.
Reply from Cameron Davies, Marketing Executive at Royley House Care Home

Thank you for sharing your thoughts, we're incredibly pleased that you're thrilled with the care your father is receiving!

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Review from Janet G (Daughter of Resident) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother enjoyed her stay at Royley House, she stated she was looked after by all the staff extremely well. Her room was very clean and comfortable. As my mother is blind, the staff helped her constantly with her personal care.
Reply from Cameron Davies, Marketing Executive at Royley House Care Home

Thank you for sharing your experience; we're glad to hear that your mother is enjoying her stay!

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Review from Lindsey M (Daughter of Resident) published on 19 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Royley House at the beginning of July 2024 with a huge amount of fear and trepidation as she grew up in a children's home due to the war. Her experience there meant that all her life she had feared growing old and needing to move into a care home. However, she visited Royley House
and was greatly impressed by the facilities and the lovely welcome from staff that she received. We, as a family, were very nervous as to how she would settle or if she would settle at all. Well, our fears were unfounded as my mum made friends very quickly and was greatly impressed by the calm gentle and caring approach of the staff. She loves all her meals and loves her very smart room with a gorgeous bathroom. She has thrived since arriving and enjoys the activities that the home provides for her. After living alone for five years, she has enjoyed having the company of other residents but knows if she wants peace and quiet, she can go to her room anytime. The staff are excellent and approachable.
Reply from Cameron Davies, Marketing Executive at Royley House Care Home

We're thrilled to hear that you and your mother are incredibly pleased with our home! We always try our best to ensure a smooth transition and entry and it sounds like we've made quite an impression.

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Review from Ian H (Son of Resident) published on 1 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went for 3 weeks respite and everybody was very supportive especially the manager when mum was refusing to go in. After a few days, Mum said she was very comfortable and seemed to join in with the many activities. Mum's room was really nice and everywhere was kept very clean. Thank you to everyone
at Royley House for making Mum's stay as comfortable and safe as possible.
Reply from Cameron Davies, Marketing Executive at Royley House Care Home

Thank you for sharing your experience, we're glad that your mum had a wonderful time!

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Review from Hazel P (Daughter of Resident) published on 28 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been a resident since July. Staff are friendly, chatty and always have a smile on their faces. Mum does not have the Health POA and therefore we have no access to the care system/family app, but no matter how frequently we ask about how Mum is doing in certain areas, we are never made to feel
we are a nuisance. The standard of cleanliness is very high and the food always looks and smells delicious. It's great that there is now an activities lady who is superb, and staff also seem to get involved and encourage all residents to take part. It has made such a big difference to everyone. Whilst Mum doesn't always join in, we are so pleased there is someone in place now. Relatives meetings are held from time to time and are a great opportunity to hear from the management team and other relatives. Emphasis at the meetings from management is for feedback to be given - good or bad.
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Review from J H (Wife of Resident) published on 27 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband came for a two-week respite and I couldn't fault any part of the experience. From first home visit to check home would be suitable, to a member of staff from each department introducing themselves on his first day. He was encouraged to join in but never forced. I would definitely consider
this home for long-term care in the future.
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Review from Jill G (Daughter of Resident) published on 13 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was admitted to Royley House initially for a month's respite after hospital discharge. However, sadly my dad only lived for one week after arriving at Royley House. During just that one week, the whole staff team, manager and deputy manager treated my dad as a family member. They honestly could
not do enough for him to ensure he was as comfortable as possible. Nothing was ever too much trouble for them and always greeted us with smiles and cups of tea and biscuits. We are so sad that Dad did not get to experience this beautiful care home to the full. The lovely rooms, dining rooms and entertainment and the wonderful staff and management team. We will always be eternally grateful for all you did to help Dad. Thank you.
Reply from Cameron Davies, Marketing Executive at Royley House Care Home

Thank you for sharing your experience. We deeply appreciate your kind words and are grateful for the opportunity to care for your dad.

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Review from Lynne C (Daughter of Resident) published on 18 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father always praised all the staff, he said they were all like his family, he said he felt safe. All the staff are very friendly and always greet you with a smile. They will go above and beyond, they certainly go the extra mile.
Food is great - throughout the home, the housekeeping is 5-star.
Well
done Royley we will miss you all.
Reply from Cameron Davies, Marketing Executive at Royley House Care Home

Thank you for your kind words and for sharing your father's experience at Royley House.

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Review from S S (Son-in-law of Resident) published on 28 February 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Raised safeguarding concerns, now been served notice to leave! No activities, poor security staff very nice but the management is ineffective.
It appears the answer to the safeguarding issues is to move the person at risk somewhere else, surely not the right response.
Reply from Cameron Davies, Marketing Executive at Royley House Care Home

Thank you for reaching out, we’re sorry to hear you’ve had a negative experience at one of our homes. Following a strategy meeting involving yourself, it was determined that the current environment at Royley House may not be the most suitable home for your loved one.


Our decision to serve notice of termination was made after careful consideration involving care professionals. We believe that transitioning your loved one to a nursing home where their needs can be more comprehensively met.

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Current Review Score: 9.8 (9.783)

Overview of Review Score

The Review Score of 9.8 (9.783) out of 10 for Royley House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 40 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.783 for Royley House Care Home is calculated as follows: ( (396 Excellents x 5) + (66 Goods x 4) + (6 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 475 Ratings = 4.783
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Royley House Care Home is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Dec 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

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Gemma Griffiths

Job Title: Manager Joined: 2017

My name is Gemma and I am the Deputy Manager here at Royley House. I have always had a passion for care since being a young child, I had the opportunity to go along to work with my mum who worked in residential and nursing care throughout my childhood. During my time spent in the homes, I saw the love and care provided by the staff and also gained valuable insights into the intricacies of providing exceptional care. This ignited my passion to enter the care profession. I am driven by the belief that quality care is not just a duty but a calling and I have worked hard to progress in my career which began as a care assistant around 5 years ago. I aim to ensure an outstanding level of care is provided to our residents here at Royley House and is upheld at all times. I look forward to meeting you at Royley House soon!

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