Royley House Care Home

My name is Irum, and I am the Registered Manager at Royley House. I have worked in the care sector for nearly 10 years, and I am currently completing my Level 5 qualification in Leadership and Management in Health and Social Care. I am deeply passionate about creating a home that truly feels like where the heart is, a warm, safe, and welcoming environment where every resident feels valued, respected, and supported. My goal is to lead an exceptional team that shares my commitment to delivering the highest standards of person-centred care, ensuring that all individuals living here are not only safe, but also happy, fulfilled, and empowered to live with dignity.

My name is Gemma and I am the Deputy Manager here at Royley House. I have always had a passion for care since I was a young child. I had the opportunity to go along to work with my mum, who worked in residential and nursing care throughout my childhood. During my time spent in the homes, I saw the love and care provided by the staff and also gained valuable insights into the intricacies of providing exceptional care. This ignited my passion to enter the care profession. I am driven by the belief that quality care is not just a duty but a calling, and I have worked hard to progress in my career, which began as a care assistant around 5 years ago. I aim to ensure an outstanding level of care is provided to our residents here at Royley House and is upheld at all times. I look forward to meeting you at Royley House soon!

I started my career in 1994 after my children started school. I worked within the leisure services as a Receptionist and Swimming Teacher. I progressed in 2000 to an Administration Role in Bolton, my duties included Payroll, invoicing, and customer communications. In 2002, I was promoted to Northwest Admin support, which covered Manchester and Bolton.

Within this role, I helped in phasing in new leisure Centres and Inclusive training for the admin teams on-site. In 2013, I was promoted to Regional Admin Support covering seven regions. In 2024, I was looking for a more local position close to home and was offered the administrative position at Royley House. The staff here are first class and always willing to help and support. The care for the residents is immaculate, and I am proud to work under an outstanding Management Team.

Hi, my name is Tanya; I have worked in care for nearly 20 years. I initially started my career in care as an activities co-ordinator, working my way up to Residential Lead and now Team Leader at Royley House. I am committed to ensuring that the residents in my care are treated with dignity and respect whilst delivering care that is person-centred to each individual. I am a great believer in “Our residents do not live where we work, we work in their home”

My name is James and I have been a qualified Hairdresser for 15 years prior to taking over the Activity Coordinator role here at Royley House. This position suits me we as it fits in with home life, as I have a younger daughter. At home, we have lots of extended family from the animal kingdom. I am very passionate about the positive impact animals have and often bring some of them in for a cuddle with residents. Animal therapy is a passion I have, so I also plan trips out around this, too. Coming to work feels like being part of a big family, partially down to the team I work with but mostly because of the residents. I thrive knowing the activities I plan and the adventures we partake in are helping to enrich the day-to-day lives of residents.

I am a seasoned Internal Quality Assurer, Assessor, and Training Manager ,Trainer and Coach with extensive experience in the higher education sector and across the health and social care industry. My career spans over 34 years with 13 years spent in key roles in Domiciliary Care, Residential Dementia Care Homes, and Training Management. Also delivering Apprenticeships with FE colleges. I aim to demonstrate commitment to excellence in care and education. I embed the values of high-quality care into the education of the team and to ensure person centred care and compassion, caring and kindness are core values. I started in care when I was 19 and very quickly realised the value of care and I wanted to ensure that the people I supported received he best care possible. Working my way up from a care assistant, senior carer, mentor, assessor, trainer, then into management. I currently work as Training Manager for Rochcare Care Homes. I oversee the full spectrum of training across four residential dementia care homes and the domiciliary service in the North-West of England. I design and deliver induction programs, bespoke specialist training, and annual refresher courses—developing all course materials to meet evolving care standards and staff needs. I am highly skilled in both face-to-face and e-learning platforms, with expertise in elder care, medicine, and all mandatory CQC training.