Middleton Hall Care Home

205/207 Grimshaw Lane, Middleton, Manchester M24 2BW

Middleton Hall Care Home, Manchester, Greater Manchester
Middleton Hall Care Home, Manchester, Greater Manchester
Middleton Hall Care Home, Manchester, Greater Manchester

Middleton Hall Care Home is a Rochdale facility that provides both long-term residential and short-term temporary care, aspiring to efficient methods and incorporating the latest care methods and technologies.

The service is set up to respect the independence of residents, supporting personal freedoms and privacy while ensuring that carers can be contacted at any time of the day or night.

An activities programme and musical events are also organised for the physical and mental health benefits of a satisfying lifestyle.

Owner: Horizon Residential Homes Ltd

Person in charge: Wendy Baggott (Manager)

Local Authority / Social Services: Rochdale Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 24 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Challenging Behaviour • Colitis & Crohn's Disease • Hearing Impairment & Deafness • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 24

Rooms with ensuite WC: 10

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Middleton Hall Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Middleton Hall Care Home has a Review Score of 9.5 (9.530)

The Review Score of 9.5 (maximum of 10) for Middleton Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Middleton Hall Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.53 for Middleton Hall Care Home is calculated as follows: ( (78 Excellents x 5) + (47 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 132 Ratings = 4.53

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Middleton Hall Care Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4.8 positive Reviews (24 registered maximum number of service users ÷ 5). 8 Reviews ÷ 4.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Middleton Hall Care Home?

  • Extremely LIKELY
    9
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Middleton Hall Care Home

  • Daughter of Resident/Service User
    5
  • Resident / Service User
    2
  • Son of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • more

Wonderful home from home very attentive staff who care for my dad really well. We as a family are always made to feel welcome. The staff keep us informed of any changes to my dad's health and always make sure he is comfortable. There is a lovely atmosphere at Middleton Hall Care Home.

How likely would you be to recommend Middleton Hall Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All staff at Middleton Hall Care Home are professional, caring, supportive and knowledgeable. Communicate effectively with me about my mum's care plans, reviews and doctors appointments etc.
I have no issues with the home or staff.

How likely would you be to recommend Middleton Hall Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My aunt came to this care home in June and was made to feel very welcome, she soon settled in and made friends. Unfortunately, her health deteriorated, and she became confined to bed in October.
The care and attention she has received has been second to none, the staff are lovely and treat her with respect, nothing is too much trouble. She could very easily have become isolated but there is always someone popping into her room to see if she needs anything and her friends are encouraged to sit with her.
I can't recommend Middleton Hall enough, in my view it's outstanding.

How likely would you be to recommend Middleton Hall Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Here at Middleton Hall I am always treated with dignity and respect all my personal needs are catered for to the highest possible standard by care staff and management alike, almost dare I say to the point of being spoilt. Each and everyone has obviously been trained to the very highest standards.
Were I reviewing a hotel in my humble opinion I would award it five stars.
This is my true and honest opinion.

How likely would you be to recommend Middleton Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It is alright - would be happier at home. The staff are alright. I have no complaints. Food is alright - now good. Room is passable.

How likely would you be to recommend Middleton Hall Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My friend has been a resident at the above care home since Feb 2016. He was dying when admitted to the care home with the care and kindness given to him in this space of time he is a different person. The staff are amazing to all residents, not just my friend. I would like to say it is an amazing place.

How likely would you be to recommend Middleton Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy with the way my mum is treated here, she seems very happy and settled. Not really happy about activities, but saying that I am not here all the time, but never seen anything going on. The food seems quite good and she seems to like it. I have never heard her complain about the food.

How likely would you be to recommend Middleton Hall Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Poor

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Dad has been a resident at Middleton Hall for 5 1/2 years. Although his health has slowly declined over this period the standard of care he has received since he arrived there has far from declined. Indeed, it improves with every year that passes. I truly believe that it is only the kindness and concern of all the staff that keeps Dad not only alive, but comfortable and content.

How likely would you be to recommend Middleton Hall Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum has only resided at Middleton Hall for three days, so my impressions must be seen in the light of very little experience, however during the period when the decision to move mum was made to the present, I can only say that I am very impressed with all aspects of the care mum is receiving at Middleton Hall. The staff are pleasant, obviously committed to giving a very high standard of care, and helpful in all respects. The business side of things is carried out very professionally and this does not interfere with the care given to residents. I am very happy indeed for my mother to stay here on a long term basis.

How likely would you be to recommend Middleton Hall Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My brothers and I are really pleased with the care my mam gets. All the staff are really friendly and look after the family as well as my mam. My mam has gained some weight in the last couple of months and is always smartly turned out.

How likely would you be to recommend Middleton Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff at Middleton Hall have looked after my mum very well with great care and dignity.

How likely would you be to recommend Middleton Hall Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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