205/207 Grimshaw Lane, Middleton, Manchester M24 2BW
Middleton Hall Care Home is a Rochdale facility that provides both long-term residential and short-term temporary care, aspiring to efficient methods and incorporating the latest care methods and technologies.
The service is set up to respect the independence of residents, supporting personal freedoms and privacy while ensuring that carers can be contacted at any time of the day or night.
An activities programme and musical events are also organised for the physical and mental health benefits of a satisfying lifestyle.
Owner: Horizon Residential Homes Ltd
Person in charge: Christopher Hayes (Manager)
Local Authority / Social Services: Rochdale Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 24 Service Users
Registered Care Categories*: Old Age
Specialist Care Categories: Challenging Behaviour • Colitis & Crohn's Disease • Hearing Impairment & Deafness • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 60+.
Single Rooms: 24
Rooms with ensuite WC: 10
Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Middleton Hall Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.6 (maximum of 10) for Middleton Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 21 Reviews over all time. This Average Rating is also the rating value for Middleton Hall Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 12 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.6 for Middleton Hall Care Home is calculated as follows: ( (158 Excellents x 5) + (85 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 250 Ratings = 4.6
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Middleton Hall Care Home is based on 12 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 4.8 positive Reviews (24 registered maximum number of service users ÷ 5). 12 Reviews ÷ 4.8 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Middleton Hall Care Home has a Review Score of 9.6 (9.600) from 21 Reviews
Review submitted from a Website Submission by Lillian G (Daughter of Resident) on Monday 23 April 2018. Relates to April 2018.
My mum was moved here in an emergency situation and we probably wouldn’t have chosen this home ourselves as it is quite old-fashioned in decor. However, we are so glad it wasn’t our choice as my mum has settled in really well and the care she has received has been excellent.
She is treated with respect and dignity, encouraged to socialise, to eat three good nutritious meals a day and because of the care she receives has improved both physically and mentally, gaining weight and smiling and laughing again (something she had not done for a while).
I would have no hesitation in recommending Middleton Hall to anyone looking for a Care home for their loved ones.
How likely would you be to recommend Middleton Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by Barbara F (Niece of Resident) on Thursday 4 January 2018. Relates to November 2017.
My aunt was moved in here after a fall at her home.
She has found it difficult as she has always been very independent.
The staff have been extremely helpful to us and our concerns and very caring to our aunt.
How likely would you be to recommend Middleton Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by Jean E (Niece of Resident) on Thursday 4 January 2018. Relates to December 2017.
The staff have been exceptional in the care of my aunt since she arrived a few months ago.
They even put on a tea party with food as a treat for Christmas and she could invite the family.
Nothing seems to be any trouble to the staff.
My aunt loves the food and in the past has been very fussy, now she loves all her meals.
How likely would you be to recommend Middleton Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by Elaine G (Daughter of Resident) on Wednesday 20 December 2017. Relates to December 2017.
My mam is now well into her second year at Middleton Hall Care Home and in terms of being in care has never seemed happier and more contented. The care and facilities are excellent, the staff and management very friendly and attentive.
How likely would you be to recommend Middleton Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by M P (Sister of Resident) on Wednesday 20 December 2017. Relates to November 2017.
I found the home excellent and the staff are very good with the residents, they all treat the people in care with dignity and respect.
How likely would you be to recommend Middleton Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by T R (Niece of Resident) on Monday 18 December 2017. Relates to November 2017.
Management and staff are helpful, caring and approachable. Residents are treated with respect and dignity.
Excellent care and support always day and night. Visiting at any time.
Meals to suit residents with lots of choices.
The social environment with activities and company feels homely and safe.
How likely would you be to recommend Middleton Hall Care Home? Extremely Likely
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Review submitted from a Website Submission by Elizabeth W (Niece of Resident) on Sunday 17 December 2017. Relates to December 2017.
My Aunt has been a resident since June 2016, her care continues to be excellent. She feels at home and safe, she also has made friends with other residents and staff.
My Aunt is 92 and has failing health, but the staff are quick to notice when she isn't herself and they seek medical advice. I feel I can speak to staff at any time and I trust them to provide the best care possible.
How likely would you be to recommend Middleton Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by M C (Son of Resident) on Thursday 14 December 2017. Relates to November 2017.
Very satisfied. Very professional and caring staff that treat residents with dignity. Home is kept clean and tidy.
Staff are always friendly.
How likely would you be to recommend Middleton Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by Thomas M (Husband of Resident) on Monday 11 December 2017. Relates to November 2017.
I have been given 24-hour access to see my wife, but every time that I have visited, I always find that everything is perfectly organised whatever time it is!
How likely would you be to recommend Middleton Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by J P (Resident) on Tuesday 7 November 2017. Relates to October 2017.
Staff and management have been brilliant, the room is lovely and clean and care is amazing.
The food is very nice.
How likely would you be to recommend Middleton Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by J T (Resident) on Tuesday 11 July 2017. Relates to July 2017.
I feel that this is my home. The staff are caring and treat me with dignity. The food is excellent and I get what I want all the time. My room is good and the staff are always visiting me for a chat. If I need anything, the staff will always help and go out of their way to do many things for me.
How likely would you be to recommend Middleton Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by Sandra S (Daughter of Resident) on Friday 7 July 2017. Relates to July 2017.
I would recommend Middleton Hall to anybody I know. My mums care is excellent and myself and family couldn't ask for anything else. The home not only looks after our family during this upsetting time. Any problems we have there is always a member if staff to help and support us.
How likely would you be to recommend Middleton Hall Care Home? Extremely Likely
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Jamil, Director at Middleton Hall Care Home responded to this review on 07 Jul 2017:
Dear Sandra, Thank you for your kind words, as you are aware at Middleton Hall we all endeavour to ensure your Mothers, needs are met and we continuously look at ways of improving the service for all our residents at the home.
Review submitted from a Postal Card by Susan W (Daughter of Resident) on Tuesday 16 May 2017. Relates to April 2017.
Wonderful home from home very attentive staff who care for my dad really well. We as a family are always made to feel welcome. The staff keep us informed of any changes to my dad's health and always make sure he is comfortable. There is a lovely atmosphere at Middleton Hall Care Home.
How likely would you be to recommend Middleton Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by Julie F (Daughter of Resident) on Friday 28 April 2017. Relates to April 2017.
All staff at Middleton Hall Care Home are professional, caring, supportive and knowledgeable. Communicate effectively with me about my mum's care plans, reviews and doctors appointments etc.
I have no issues with the home or staff.
How likely would you be to recommend Middleton Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by Thomas F (Resident) on Wednesday 23 November 2016. Relates to November 2016.
Here at Middleton Hall I am always treated with dignity and respect all my personal needs are catered for to the highest possible standard by care staff and management alike, almost dare I say to the point of being spoilt. Each and everyone has obviously been trained to the very highest standards.
Were I reviewing a hotel in my humble opinion I would award it five stars.
This is my true and honest opinion.
How likely would you be to recommend Middleton Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by Edna H (Resident) on Monday 5 September 2016. Relates to August 2016.
It is alright - would be happier at home. The staff are alright. I have no complaints. Food is alright - now good. Room is passable.
How likely would you be to recommend Middleton Hall Care Home? Likely
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Review submitted from a Postal Card by Pamela S (Friend of Resident) on Thursday 25 August 2016. Relates to July 2016.
My friend has been a resident at the above care home since Feb 2016. He was dying when admitted to the care home with the care and kindness given to him in this space of time he is a different person. The staff are amazing to all residents, not just my friend. I would like to say it is an amazing place.
How likely would you be to recommend Middleton Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by Linda K (Daughter of Resident) on Thursday 23 June 2016. Relates to June 2016.
I am very happy with the way my mum is treated here, she seems very happy and settled. Not really happy about activities, but saying that I am not here all the time, but never seen anything going on. The food seems quite good and she seems to like it. I have never heard her complain about the food.
How likely would you be to recommend Middleton Hall Care Home? Likely
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Review submitted from a Postal Card by Yvonne G (Daughter of Resident) on Wednesday 8 June 2016. Relates to June 2016.
Dad has been a resident at Middleton Hall for 5 1/2 years. Although his health has slowly declined over this period the standard of care he has received since he arrived there has far from declined. Indeed, it improves with every year that passes. I truly believe that it is only the kindness and concern of all the staff that keeps Dad not only alive, but comfortable and content.
How likely would you be to recommend Middleton Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by Roy W (Son of Resident) on Friday 22 April 2016. Relates to April 2016.
Mum has only resided at Middleton Hall for three days, so my impressions must be seen in the light of very little experience, however during the period when the decision to move mum was made to the present, I can only say that I am very impressed with all aspects of the care mum is receiving at Middleton Hall. The staff are pleasant, obviously committed to giving a very high standard of care, and helpful in all respects. The business side of things is carried out very professionally and this does not interfere with the care given to residents. I am very happy indeed for my mother to stay here on a long term basis.
How likely would you be to recommend Middleton Hall Care Home? Extremely Likely
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Review submitted from a Postal Card by Phil (Son of Resident) on Thursday 7 January 2016. Relates to December 2015.
The staff at Middleton Hall have looked after my mum very well with great care and dignity.
How likely would you be to recommend Middleton Hall Care Home? Extremely Likely
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There are currently no awards/recognitions posted yet for Middleton Hall Care Home
There are currently no Care Home Idol entrants who have performed at Middleton Hall Care Home