Heywood Court Care Home

Thank you for taking the time to review our homeand choosing Heywood Court for your husband's care . All feedback is welcomed and allows us to continually develop our service . Please do not hesitate to reach out to the staff team should you have any concerns . I will of course pass your comments to the Heywood Court family

Thank you for choosing Heywood Court Care Home for your partner. We are delighted at how they have settled in . It is always nice for the team to be recognised for the great service and care that they provide. Your kind words are greatly appreciated and I will of course pass them on to the Heywood family.

Thank you so much for your heartfelt review. We're grateful for your kind words and are dedicated to providing the best care for your mum and support for your family during this challenging time. Your appreciation means the world to us.

Thank you so much for your lovely review. We are delighted to hear that your mum is settled and happy at Heywood Court. It's wonderful that she has a cosy room decorated to her taste with family photos and teddy bears, creating a warm and personal space for her. We love hearing about her love for music and dancing-it's amazing to know she was a rock chick in her younger years! Her visits to the office and her enjoyment of chocolates with the team bring us joy as well. Your kind words about our staff's dedication and support mean a lot to us. We strive to provide the best care for all our residents, and it's incredibly rewarding to know we have made a positive impact on your mum's life and your family's experience.

Thank you so much for sharing your experience with Heywood Court. We are deeply moved by your kind words and are grateful for the opportunity to care for your mum. It's heartwarming to hear that she finds joy and comfort with our staff and fellow residents, even in challenging moments. We understand how important it is for families to stay connected, and we're glad we can support outings that help maintain these bonds. Your feedback reassures us that we are providing the compassionate and specialised care your mum needs. Thank you for trusting us with her wellbeing.

Thank you for taking the time to share your thoughts about Heywood Court care home. We are delighted to hear that our staff's dedication has provided comfort and peace of mind for both you and your mum. Your kind words mean a lot to us. We also appreciate your constructive feedback regarding the building and amenities. Please know that we are continuously working to improve our facilities and services. Your suggestions about the lift and a minibus for outings are valuable, and we will certainly consider them as we strive to enhance the experience for all our residents. Thank you for your trust and support.

Thank you so much for your detailed and positive review of Heywood Court. We are delighted to hear about your experience from the initial tour to your relative's time with us since December 2023. It's wonderful to know that your relative has settled in well, gained weight, and is happier. Our staff takes great pride in providing compassionate care, and your kind words affirm their dedication and hard work. Effective communication and ensuring the well-being of our residents are top priorities, and we are pleased to hear that these efforts have made a positive impact on your family. We truly appreciate your recommendation and are grateful for your trust in Heywood Court.

Thank you so much for sharing your wonderful review of Heywood Court. We are thrilled to hear that your ex-partner has made such positive strides since transferring to our care and that he is much happier here. Our team takes great pride in being welcoming, friendly, and attentive to all our residents' needs. It's heartwarming to know that our efforts have provided you with peace of mind and that you feel confident in the care he is receiving. Your kind words about our staff, from their pleasant demeanour to make a great brew, are deeply appreciated. We are committed to maintaining a positive and supportive environment for all our residents and their families. Thank you once again for your heartfelt review and for trusting us with his care.

Thank you for bringing this to our attention. Unfortunately, we were not made aware of your concerns at the time, which makes it difficult for us to resolve them now, however your input is invaluable in helping us improve our services and provide the best possible care for our residents. To thoroughly address your concerns and to understand more about them, we would greatly appreciate the opportunity to meet with you and discuss this with you directly to enable us take any necessary actions.
We are very sorry to hear about your experience and sincerely apologise for any distress caused during your Mum's stay. Your feedback is extremely important to us, and we look forward to meeting with you soon.

We're delighted to hear about your mum's positive transition in our home! It's heartwarming to know that she's settled in well and experiencing improvements in her quality of life. Providing a safe and caring environment for our residents is our top priority. Thank you for entrusting us with your mum's care and for your kind words.

Many thanks for taking the time to review our home. It is a privilege to care for your brother and are delighted at how he has settled in. Your kind words are greatly appreciated and I will of course pass them on to the Heywood family.

Dear Caroline, many thanks for taking the time to review our home. It is our pleasure to care for your father. We are delighted that you are happy with the level of care provided and I will of course pass on your kind words to the Heywood Court team.