Heywood Court Care Home

I visit my friend at various times on different days. There never seems to be any activities going on and residents are just sat staring into space. The film Mama Mia was on 4 times in a day repeated every day for a week one week which I feel is a little unsatisfactory. I feel that a lot of the home's focus is on the interior and how the home looks rather than activities for the residents and focusing on how to make the residents' day a lot happier. The decoration seems to be tailored for the staff rather than the elderly people who live there. I would say that the food and drink seems to be OK.

Heywood Court provides a homely environment, it's clean and provides different rooms for residents to experience alternative environments, e.g TV, quiet and music. Staff are very helpful and efficient professionally and they're all personally warm and caring and adapt their behaviour to individual residents characters. The rooms are spacious and the food is varied plentiful and of a good standard. I have complete peace of mind that my mum is being cared for and efforts made to make her happy!

My mother- in- law is very happy at the above care home. The home is excellent in all standards and I would recommend it to anybody.

When I first went there it felt a nice place to be but when my husband was due to come home the place seemed to have lifted up a standard. I could not put my finger on it but it seems better than at first - hope this is what you require.

All care staff do an excellent job.

Mum was brought into Heywood Court as an emergency case in May 2016. From the outset the staff have taken exceptional care of her. She is now here permanently. Mum has settled and has put on weight. She is far less stressed and whilst her dementia has deteriorated she seems happy. The care home is clean, very modern and the staff are without exception helpful, friendly, caring and supportive. Fabulous place for those in need of 24 hour care.

My mum is happy every time I visit her, she is kept clean, well fed and all the staff talk to her with feeling. The staff treat all the residents with friendship. Very nice to witness the way the staff are with the residents.

My mother became resident at Heywood Court from August 2015 and I as her POA and daughter have found staff pleasant and extremely helpful at all times. As I am not local to the care home the staff always keep me informed. My mother is very well looked after there. My only concern would be the toilet is at a low height and not very suitable for the very elderly and frail. Otherwise the care home is extremely good.

Only good experiences.

Good care provided. very clean and tidy care home, comfortable lounges for residents and visitors. Medication could be better managed. Resident are kept in a clean condition.

I am happy with the care at Heywood Court. The home is a very good standard. The staff do an excellent job. Very friendly and helpful, music playing throughout the day, tea, coffee, juices and cakes in the afternoon before evening meal, all are excellent turned out, clean no smells, everybody happy. I would recommend this care home to everybody. Lots of activities, parties, Christmas, birthday parties, dancing when they bring entertainment in everybody joins in. Most of all my mum is happy.

The care home could provide a lot more stimulating activities and my father is often left sitting doing nothing. Also, in the 12 months that my father has been a resident he has lost a lot of personal property including glasses, hearing aids and clothing.