Owner: Dr R K Sharma
Person in charge: Linda Belshaw (Manager)
Local Authority / Social Services: Rochdale Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 23 Service Users
Registered Care Categories*: Old Age
Single Rooms: 15
Shared Rooms: 4
Rooms with ensuite WC: 1
Weekly Charges Guide: Personal Care Single up to £348 , Personal Care Shared (per person) up to £333 (These prices are only a guideline, please contact Mona Cliffe to find out the exact price for your requirements.)
Facilities & Services: Day Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Mona Cliffe: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.9 (maximum of 10) for Mona Cliffe is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Mona Cliffe in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.667 for Mona Cliffe is calculated as follows: ( (9 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.667
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.217 Points relating to the number of positive Reviews for Mona Cliffe is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 4.6 positive Reviews (23 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.6 Target = 0.217
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Mona Cliffe has a Review Score of 7.9 (7.884) from 1 Reviews
Review submitted from a Website Submission by Rosie K (Daughter of Resident) on Tuesday 16 January 2018. Relates to January 2018.
I would like to say a huge thank you to all the carers in Mona Cliffe. It was such a huge decision to place my mum into a residential home when it became clear that she was suffering with Alzheimer's but I should never have worried as I feel so happy that she is in a lovely caring environment.
The staff are always so caring and approachable. My mum is always saying things like 'It is lovely here, the food is delicious'. The Manager is amazing - I don't know how she does so much. If you are looking for the best care for your parents please go and have a look at this lovely home.
How likely would you be to recommend Mona Cliffe? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
There are currently no Care Home Idol entrants who have performed at Mona Cliffe
Other Care Homes located nearby to Mona Cliffe
Click here for information on how to remove the 'other' Care Home listings from your profile page
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mona Cliffe to verify any information. Our terms and conditions can be viewed here.