






Set in a desirable residential road in Stockport, Peel Moat Care Home is very much a residential home with local popular appeal. Residents have often lived locally and know that they are only just a stone’s throw from the local shops and churches.
At Peel Moat Care Home, there are two lounges and dining room on the ground floor which are used for activities, such as armchair exercises and flower arranging,...
Care Provided by Peel Moat Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
The price(s) shown are provided by the care home. Contact Peel Moat Care Home for full pricing details and T&Cs.
Contact Peel Moat Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Harbour Healthcare Ltd
- Private Owned
Person in charge
- Charlotte West(Registered Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 4
Room Information
- Single Rooms (31)
- Single Rooms with ensuite Wet Room (7)
Visiting
- Contact with relatives and friends is fundamental to the resident’s health and well-being and visits are encouraged. No restrictions or booking requirements to visit Peel Moat Care Home; however different rules apply should there be a Covid-19 outbreak, andask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.
Parking
- Peel Moat Care Home has a private car park with parking for people visiting the Home. No charge to use the cark park. Limited parking outside the home for a maximum of one hour and additional parking close by.
Peel Moat Care Home Reviews (66)
Peel Moat Care Home has a Review Score of 9.6 (9.606) out of 10, based on 15 reviews in the last 2 years.
Over all time Peel Moat Care Home has 66 reviews.
Activities take place throughout the year, reflecting the season or holiday and are very helpful in keeping everyone active and interested.
The staff are very caring and extremely helpful in giving updates and support to relatives.
The home itself is always clean and seems to have an ongoing programme of redecoration that keeps it looking modern but welcoming.
Mum is much happier in this environment than in her flat, where the days are long with little to interest her, and her needs are well met by the staff and management.
It's so helpful for other care seekers to read about life in a care home. I think particularly what you said compared your mum's life at Peel Moat to being in her flat. Very impactful.
With best wishes.
We were so worried when we placed Dad here nearly four years ago. It's never easy to make the decision to give up the care of a loved one, but since getting to Peel Moat, my father has flourished! The staff are so accommodating, warm and friendly. They have such a tough job to do, especially during lockdown, which was handled by management and staff brilliantly. I live over 70 miles away, so we don't see him as much as we'd like, but the girls keep in constant contact with us via telephone and email with updates, and the Facebook page is a delight, posting videos of birthdays and Christmas. When we do visit, there is always something going on, from karaoke to bingo, and it melts my heart to see Dad singing and waving his hands in the air. We could not ask for a better substitute family than the staff at Peel Moat, and that is what they are... an extension of our family. We're so blessed that he is in such a caring environment, and we can't thank the staff enough. They are all heroes in our eyes!
I can just picture your dad waving his arms and enjoying the music.
We always consider our residents to be our extended family members, and it's great to read that you feel that way about our team members.
I agree with you - they really are all heroes!
With best wishes.
I feel really lucky to have found Peel Moat for my mum. We are both very happy with the choice. The staff are just lovely and notably friendly. They really care for her and about her and are so welcoming. Mum's physical and mental health has definitely improved - she speaks very highly of the food - and there is always lots going on, which is good for her even when there are activities she can't really participate in. They have sorted out a few medical things, including instigating a recent diagnosis, and are thoughtful and clear in their communications with me. Any issues/queries are resolved immediately and well. Because it's an old building and relatively small, there are some limitations. However, the atmosphere and comfort make up for this. I like the fact that it's homely. The lounges have just been refurbished and look lovely. Like many people with elderly relatives, this was all a new experience for me, but I am happy I made the right decision.
It's lovely for me and other care seekers to read about you and your mum's experience of life at Peel Moat. I'm sure it will give comfort to others to read how well your mum is doing and that you are happy you made the right decision.
With best wishes.
Had a really lovely visit to Mum's the other day. And had a good laugh with the staff too. Everybody is so friendly at Peel Moat. Deep down I'm so happy that Mum was lucky enough to be placed in such a friendly place a couple of years ago now. You see all sorts on the telly, but I can quite honestly say, here, lay all those worries to bed... the staff cannot do enough to make sure everyone is at their comfiest. They're lovely. And must have to put up with so much. I truly believe you have to be born for this line of work. I most certainly don't think I could have ever coped with Mum without people like this in the world especially now. In fact I know I wouldn't. But they just crack on, making the best of any challenges, big or small. Just amazing. Mum's probably one of those challenges! I can rest assured! In jest. And I just don't think we give these lovely people the highest credit they deserve at times... thank you Peel Moat. From me. And, on her behalf, deep down, Mum.
Thank you so much for taking the time to share your thoughts. Thanks also for the 5* rating.
It's great for the team to read this and see what a difference they make but it's also hugely helpful for care seekers to read and know that Peel Moat is a great care home.
With best wishes,
Managing Director
Very happy with the love and care given to my husband. The food is excellent and they help my husband when he has difficulty eating. Nothing is too much trouble. I prefer to wash shirts and jumpers myself and have a notice in his room stating this. But there is never any of these items there for me. (This is my only complaint!) Otherwise, the care is outstanding.
Thanks again for such a great review.
With best wishes.
Always caring, attentive and prepared to go the extra mile! Everything you could wish and hope for in a facility. Would certainly recommend it to anyone wishing to look for a suitable residence. Overall, well satisfied.
With best wishes.
The staff were very friendly and funny, this friendly loving fun environment meant the residents were having fun and a great banter between the staff and residents.
The care home manager didn't stay in her office she spent quite some time talking and reminiscing with the residents, helping them remember places they had been and enjoyed.
It's great for the team to read what a positive impact they have.
With best wishes.
All the staff are caring and considerate at all times. They treat all residents with dignity and respect. I have been very impressed with the home and the way it is run. My auntie has been well cared for and she has been very happy at Peel Moat.
With best wishes.
The staff are very good but when short-staffed, it can't be helped. The staff are helpful and always nice. My husband likes the food, he has been here for over twelve years.
Many thanks for your kind words regarding Peel Moat Care Home. Our staff do their very best to care for your husband, in the most helpful and nicest way they can, and he is a much-loved member of the care home. Our team prides itself on the quality of the food and we're so glad that your husband enjoys it! Kind regards.
My mum has been in Peel Moat Care Home for over four and a half years. The staff are always cheerful and professional. If they have any concerns we are informed by phone. Plenty of activities throughout the week to keep residents activate. Photos are put on social media so you can see how they are going, lovely to see.
Best wishes,
Honor Keatley.
I am very happy with the care that my father receives at Peel Moat Care Home. The staff look after him well, are attentive to his needs and he is very happy there. I feel that he is treated as an individual. The Activities Coordinator is brilliant.
Best wishes,
Honor Keatley
Managing Director
Mum has been very happy and contented with her residency at Peel Moat. The staff and management have shown nothing but kindness, good advice and understanding to her and our family. For her four year stay, we have found the standard of care to be very good.
Best wishes,
Honor Keatley
Managing Director
Our mother has now been a resident for six months and has settled in well. All the staff are very welcoming and caring and her likes and dislikes are recognised and catered for. The endless cups of tea make her very happy and our family are all happy with the care that they provide.
Thank you for submitting this review. I can just picture your mother with her endless cups of tea! I'm glad you are all happy.
Best wishes,Honor Keatley
Managing Director
My sister is quite happy. I myself have no complaints. Staff are very caring.
Thank you so much for taking the time to submit a review. It's great to read that your sister is happy.
It has been lovely being able to see mum on a more regular basis now restrictions around Covid are relaxed - that said the wonderful team at Peel Moat Care Home are still very diligent in the battle against Covid. Could not ask for anything more from everyone who looks after mum. She has not been in the best of health this past month and everyone has been "there" for her and she is now found more of herself. My thanks to you all - happy daughter.
What a wonderful review, thank you so much for taking the time to share your thoughts. It is lovely for the team to read what a great job they are doing. So glad you're a 'happy daughter'.
I am satisfied with the care etc. that my aunt has received and from what she says she is very happy there and well looked after.
Thank you so much for taking the time to write a review. It's lovely to read that your Aunt is happy.
Generally, the staff seemed kind and compassionate. My mum's room was fairly standard but could have been cleaner. I had to bring an issue to the manager's attention which was addressed immediately. The home needs some general maintenance, the outside looks shabby. So overall, my mum had adequate care but there is room for improvement.
Thank you for taking the time to write your review. I will address the issues you have raised with the appropriate people. It's good to read that the Home Manager was responsive when you spoke to her.
My dad has been at Peel Moat Care Home since June. Due to covid, I have not yet been in to see all of the home. But my dad is happy with everything and is very settled.
Thank you so much for taking the time to write a review. I'm glad your dad is settled.
She telephoned me one Sunday morning at 11.35 am to advise that she was still undressed and had not been attended to.
When telephoning to arrange an appointment you can never get anyone to answer the phone. Last evening, I attempted to drop off some essentials for my mum but no one came to the door so after thirty minutes I had to leave.
My Mum asks for a cup of tea and gets told she can't have one.
One evening my Mum was still sat in her chair at 9.25 pm waiting for someone to come and help her get to bed. She had been in the chair all day. It was clear that there were no staff on her floor at all and all the residents on that floor were left to fend for themselves. The zimmer frame had been left on the other side of my Mum's room so she couldn't even attempt to get up herself to use toileting facilities etc.
Staff are caring and treat residents as individuals. I'm so glad they have employed an Activities Coordinator, the activities carried out are fun and everyone included not just residents that are able to respond fully. Clean and nicely decorated. The garden has had a makeover and is more accessible and is maintained.
What a wonderful review. Thank you so much for taking the time to share your thoughts.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 March 2024Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Peel Moat Care Home.
There are no upcoming events for Peel Moat Care Home.
Awards / Recognitions (5)
- 30 Jun 2021Recipient: Harbour Healthcare Ltd
- 28 Feb 2020Recipient: Harbour Healthcare Ltd
- 28 Feb 2019Recipient: Harbour Healthcare Ltd
Meet the Team (4)

Hi, my name is Charlotte. I am the Home Manager at Peel Moat Care Home.
I have worked at Peel Moat Care Home for over 25 years. I have worked in various roles within the company, from Care Assistant, Senior Care Assistant, Medication Lead & Deputy Manager.
Making a difference to our residents’ lives gives me great satisfaction.

Hi, my name is Sam. I am the Medical Lead at Peel Moat Care Home.
I first started working for Harbour over five years ago as a Senior Care Assistant. I then went into a hospice setting to progress my knowledge in end-of-life care. I have returned to Harbour and, after enjoying my role as Medication Lead, I have now made the step-up to Deputy Manager.

Hi, my name is Joanna. I am the Administrator at Peel Moat Care Home.
I have worked various roles at Peel Moat Care Home, so have a wide range of experience from Domestic to Carer and now Home Administrator, caring for our residents and making them feel at home, has always been my priority.

Hi, my name is Joanna. I am the Activities Coordinator at Peel Moat Care Home.
I have worked at Peel Moat Care Home for nearly 20 years in various roles, so have a good all-round experience. I enjoy this job role as I get chance to share in hobbies on a person-centred level, this also has let me be able to learn about everyone’s life history. The days are full of activities with music, games, gardening, going out to the park or shops, exercises, crafts!
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