Peel Moat Care Home

It was a good experience. All the staff were welcoming and friendly and nothing seemed to be too much trouble. I had a very pleasant room which was always favourably commented on by my visitors, especially on the way it was well maintained. I had a most enjoyable stay.

My husband spent 4 nights at Peel Moat Care Home. He was very positive about his visit. Helpful, friendly staff, comfortable, warm and clean surroundings. Plenty of good food at regular intervals and an outdoor seated area where he could smoke.

A place was found for my mother at Peel Moat by social services.
From our first interview and visit, we were very impressed with the care manager who presented the home to us as a home.
The attention to detail with regard to my mother's care and needs was excellent.
We as a family have been welcomed and looked after on all our visits. We are very impressed with all the staff.
Long may it continue.
Thanks for everything.

This "home" for it is home for my mother could not be better. My mother was slowly deteriorating in her own home, lonely following the death of her husband of almost 60 years, increasingly a victim of dementia. Since she moved into Peel Moat the transformation has been amazing. The staff are the biggest asset. Caring, full of good humour and treating every resident with respect and dignity. The food is home cooked, I can visit anytime and take my dog, who is always happy to be made a fuss of by everyone. I work long hours and the knowledge that my mother is so well cared for, gives me peace of mind. And I can visit anytime I like. I arrived one day and mother was nowhere to be seen, she was in the loo. The two carers accompanying her in there didn't know I was there. They were speaking to my mother so kindly and affectionately, proof that this home from home is top notch. Mother likes to go up to bed early and one young carer has arranged for her to have a telly in her room. SO KIND!

I would like to suggest that the afternoon cup of tea should be more special. The tea cups could be nicer and everyone could be gathered together in one room so it is more of an occasion. The chairs in groups possibly. It feels like the tea/coffee is just "doled" out and the tea cups are horrid and tea is usually served cold! I am very impressed with the effort that is made in the dining room and feel this should be continued in the living rooms when refreshments are served.

The staff really encourage residents to mix together and pick up what each individual enjoys and will engage in. The family member is really settling in well.

I am very happy with the care my husband received. Hope to get back by September.

My Auntie stayed at Peel Moat Care Home for two weeks respite care. She had stayed there on two previous occasions and her son and I had been extremely pleased with the care she received and this last visit did not disappoint. All the staff are so patient, kind and caring and welcomed her back like one of the family, making her feel at home straight away.The Home itself has a bright and cheerful atmosphere and my Auntie's room was lovely, very comfortable and tastefully decorated. We also like the fact that family and friends are welcome to visit at any time of the day without prior notice.

Very good care home, provides support and care for my mum. The staff are always friendly and approachable. Trips are provided very enjoyable for mum. Mum seems to be happy in the environment she is in, and enjoys as much as she can.

I find the care home very friendly and caring for everyone. Nice atmosphere and always made welcome.

It is a year since my mother moved into Peel Moat following a short stay in hospital. I still visit each day, so can vouch for the diligent way that the residents are cared for. It is a credit to the staff that they remain calm, friendly and cheerful despite the long and demanding shifts that they work. They respond well to the needs and preferences of the individual residents and do all they can to make it a happy, comfortable and safe environment.

I have visited Peel Moat Care Home for a number of years - there have been significant improvements at the home in terms of decoration, furnishings etc. which have made Peel Moat a really lovely home. The staff are very good - nothing is too much trouble and they make family and friends of residents very welcome.
In particular, I have found the nursing manager, fantastic. Her relationships with the residents are second to none - she an excellent role model. Thank you for making Peel Moat a good home for an elderly, quite unwell friend.