Peel Moat Care Home

2 Peel Moat Road, Heaton Moor, Stockport SK4 4PL
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9.8 60 Reviews
  • Peel Moat Care Home, Stockport
Set in a desirable residential road in Stockport, Peel Moat Care Home is very much a residential home with local popular appeal. Residents have often lived locally and know that they are only just a stone’s throw from the local shops and churches.

At Peel Moat Care Home, there are two lounges and dining room on the ground floor which are used for activities, such as armchair exercises and flower arranging, or just reading the newspaper! Many bedrooms have en-suites and are decorated to a high standard. Of course, residents can bring their own items of furniture and ornaments to really make their rooms reflect their own taste and choices.

Every resident has an individually tailored care plan to ensure that all care and support issues are met by the dedicated care team, but the care delivered does much to support independence, individual choice and dignity.

Residents are supported to carry on being involved with friends, families, churches and clubs while having all of the struggles of running a home taken care of. Opportunities to make friends, join in organised activities and dine to an excellent standard are on offer daily.

The quality of the home cooked food and a varied menu are often commented on at the home and do much to keep residents happy and assist their wellbeing.
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Care Provided by Peel Moat Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1050
  • Self-Funded Residential Dementia Care: from £1050
  • RESPITE Self-Funded Residential Care: from £1050
  • RESPITE Self-Funded Residential Dementia Care: from £1050

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

These prices are only a guideline, please contact Peel Moat Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Charlotte West (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 4

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (7)

Visiting

  • Contact with relatives and friends is fundamental to the resident’s health and well-being and visits are encouraged.


    No restrictions or booking requirements to visit Peel Moat Care Home; however different rules apply should there be a Covid-19 outbreak, andask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.

Parking

  • Peel Moat Care Home has a private car park with parking for people visiting the Home. No charge to use the cark park. Limited parking outside the home for a maximum of one hour and additional parking close by.

Peel Moat Care Home Reviews (60)

9.8

Peel Moat Care Home has a Review Score of 9.8 (9.752) out of 10, based on 18 reviews in the last 2 years.
Over all time Peel Moat Care Home has 60 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Peel Moat Care Home
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Total of 60, showing 1-20
Review from P D (Son of Resident) published on 29 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were worried about moving dad into a care home. However he's settled and his health has actually improved since moving to peel moat. The staff are friendly and always able to update us on how dad has been doing. They respond quickly to any change in dads behaviour, getting additional medication/support
when required. We now feel happy that my dad is getting the care he needs and is safe.
Reply from Charlotte West, Manager at Peel Moat Care Home
Thank you for this fantastic review i am glad your Dad has settled in well and his health is improving and also you think the team are friendly.
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Review from David D (Son of Resident) published on 26 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was in another care home previously where he was pretty much bed bound and losing weight, since coming to peelmoat he's now up and walking and putting on weight again thanks to all the amazing staff who go above and beyond to look after him and all the other residents, lm always made to feel
welcome when I visit, can't thank Charlotte the manager enough for accepting my dad into the peelmoat family.
Reply from Joanne Wilson, Regional Manager at Peel Moat Care Home
Thank you for your lovely comments, we will share this with the team.
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Review from D B (Niece of Resident) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff were so friendly and welcoming. Nothing was too much trouble and they listened when I expressed concerns for my uncles health. Bright and airy home with plenty of space. Other residents seemed happy and chatted to us. Meal times organised well.
Reply from Charlotte West, Manager at Peel Moat Care Home
Thank you for your lovely review I'm glad you find the team friendly and approachable kind regards
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Review from M D (Wife of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband came to peel moat in March 2025 , I am really delighted how well he settled in . The staff go over and beyond for my husband and myself , it has the most welcoming atmosphere and would highly recommend peel moat
Reply from Joanne Wilson, Regional Manager at Peel Moat Care Home
Thank you for your lovely comments which will be shared with our team.
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Review from C T (Next of Kin) published on 19 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our cared for person is mostly in bed now but Staff are as attentive as ever and have a good knowledge of his needs and what he s eaten. They pop in to chat to him, put his favourite t.v. chanel on and even get the therapist to do an activity with him. They ve involved me in making his care plan with
the Dr. I feel he s had the best care possible under the circumstances and we can visit whenevever we want to. Highly recommend Peel Moat. Its given me peace of mind. Thanks to the lovely staff.
Reply from Joanne Wilson, Regional Manager at Peel Moat Care Home
Thanks you for your lovely feedback. Our team are dedicated to each & every one of the residents in our care to ensure they always receive high standards of care. We will share your feedback with…read more
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Review from Catherine W (Daughter of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff in this care home really go that extra mile . During my mother's recent 90th birthday they did all they could to make our family welcome in helping mum celebrate in style with live music, flowers, balloons , banners and a lovely birthday cake. My mother has been here for two years and despite
her dementia , she is thriving.
Any questions or suggestions are dealt with promptly and we are always kept up to date with any health issues. This is a Care home that really cares !
Reply from Charlotte West, Manager at Peel Moat Care Home
Thank you for this wonderful review for Peel Moat Care Home, I'm glad mum enjoyed her 90th party and your family felt welcome and enjoyed the live music. Your mum is well loved by the staff and hope…read more
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Review from PAUL L (Great-Nephew of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my great-aunt has received since the beginning of the year has, on the whole, been excellent. The facility is clean & well staffed. The care staff are by far Peel Moat's greatest asset. Dedicated, caring, respectful and empathetic, not only to the residents but also to their families. They're
always happy to engage with family members and have a quick chat before continuing their good work. The administration and management team are excellent too, open to feedback or family concerns, however small, offering reassurance and always ensuring that any issues raised are addressed quickly. Nothing is ever too much trouble. We've also received regular updates too regarding our great-aunt's progress and any issues that may be affecting her physical health or wellbeing. I cannot recommend Peel Moat Care Home highly enough for the standard of care they provide. They provide excellent service as well as peace of mind to families.
Reply from Charlotte West, Manager at Peel Moat Care Home
Thank you for this fantastic review for Peel Moat Care Home, i am happy you find the staff dedicated and caring and that the administration and management were open to feed back of your concerns. Your…read more
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Review from F M (Daughter of Resident) published on 17 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall, this is a good care home.
My mum has been resident here for 7.5 years and is happy here.
I am mostly happy with her care...the manager is very approachable and always available to speak to, if needed. The majority of the care staff are polite, friendly and kind. I always feel welcome when
I visit.
Some go the extra mile.
The activities team are amazing - they carry out lots of great activities and allow all residents to get involved where they can. This has been particularly good for my mum.
It is lovely that they have an accessible jacuzzi bath and a visiting hairdresser.
As with all care homes, there are some issues, but these are minor and usually addressed promptly.
I have had some issues with my mum's clothes...items going missing, items not hung up in her wardrobe, some incorrect items and sometimes not her clothes have been put on her and photographed and put on Facebook.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Peel Moat Care Home
Thank you for your review of Peel Moat Care Home! It's lovely to know that your Mum is settled and that you are happy with her care. The Manager is lovely and is always there for you if you need help.…read more
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Review from Alison H (Daughter of Resident) published on 25 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Peel Moat over 12 months. She is well cared for and is safe and happy. The staff are resident-focused and very patient. The home provides activities to stimulate the residents which is needed for residents with disabilities and dementia. I would recommend this home to new residents.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Peel Moat Care Home
Thank you for your lovely review of Peel Moat. We are really pleased that you feel your mum is well cared for, safe and happy. We do have a great team of staff who really are very resident-focused and…read more
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Review from David M (Son of Resident) published on 16 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel that we were extremely lucky for Mum to be offered a placement at Peel Moat Care Home as it offers its residents a peaceful, warm and homely environment to live in. I've always found the staff to be exceptionally kind and compassionate with her, the food is always of a high standard and there
is always plenty of tea and coffee available. I would definitely recommend Peel Moat to anyone needing supported living.
Reply from Honor Keatley, Managing Director at Peel Moat Care Home
Thank you so much for your thoughtful review. With best wishes, Honor.
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Review from C H (Daughter of Resident) published on 29 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Peel Moat Care home for 13 months. She has Dementia, her needs in the home are met perfectly.
She is so much happier since the decision was made by myself and my siblings to place her in residential care a decision that wasn't taken lightly.
I have just returned home
from visiting her. She had a Sunday lunch of salmon with vegetables roast and duchess potatoes followed by a trifle. All food is homemade. Mum's appetite is up and down but is always encouraged to eat her meals by the lovely caring staff too many to mention by name.
Mum has six children and as a result lots of visitors. However, each and every one of us is made to feel welcome.
I can highly recommend the home.
Reply from Honor Keatley, Managing Director at Peel Moat Care Home
Thank you so much for your lovely review. It does sound like you made the right decision and that your mum is enjoying life at Peel Moat. With best wishes, Managing Director
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Review from Cheryl I (Sister of Resident) published on 29 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Peel Moat staff are the most caring people you could hope to meet. The love and consideration shown to my brother has been outstanding over the last 18 months which included some challenging times.
I would definitely recommend Peel Moat to anybody looking for a caring environment for their relative.
Thank
you to the manager and all your team at Peel Moat.
Reply from Honor Keatley, Managing Director at Peel Moat Care Home
Thank you so much for taking the time to write a review and for your 5* rating.
Your experience really helps new care seekers to be better informed.
With best wishes.
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Review from Barbara H (Daughter of Resident) published on 13 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are professional and helpful, giving me the confidence that mother, after two moves, had finally been admitted to a home skilled to care for her complex behaviours and needs. Keeping me informed on her initial settling-in period and updating me during a period of ill health. The management are
proactive in referring to other services, ensuring the best care is available for my mother.
Reply from Honor Keatley, Managing Director at Peel Moat Care Home
What a fantastic review and rating. Thank you so much for sharing your great experience of Peel Moat, it will really help other care seekers to feel confident that Peel Moat team can provide the care…read more
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Review from Craig H (Son of Resident) published on 11 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Peel Moat are understanding, friendly, hard-working, attentive and professional.
My mother has complex requirements and is always well cared for. My family has no regrets about placing my mother here, and we have no complaints.
Reply from Honor Keatley, Managing Director at Peel Moat Care Home
Thank you so much for taking the time to write a review.
It's great for other care seekers just starting their journey into finding care for a loved one to read that you have no regrets or complaints…read more
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Review from Ian W (Son of Resident) published on 11 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has spent her first Christmas at Peel Moat and enjoyed an excellent festive atmosphere with plenty of food and activities.
Activities take place throughout the year, reflecting the season or holiday and are very helpful in keeping everyone active and interested.
The staff are very caring and
extremely helpful in giving updates and support to relatives.
The home itself is always clean and seems to have an ongoing programme of redecoration that keeps it looking modern but welcoming.
Mum is much happier in this environment than in her flat, where the days are long with little to interest her, and her needs are well met by the staff and management.
Reply from Honor Keatley, Managing Director at Peel Moat Care Home
Thank you so much for taking the time to write a review.
It's so helpful for other care seekers to read about life in a care home. I think particularly what you said compared your mum's life at Peel…read more
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Review from Maria H (Daughter of Resident) published on 11 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were so worried when we placed Dad here nearly four years ago. It's never easy to make the decision to give up the care of a loved one, but since getting to Peel Moat, my father has flourished! The staff are so accommodating, warm and friendly. They have such a tough job to do, especially during
lockdown, which was handled by management and staff brilliantly. I live over 70 miles away, so we don't see him as much as we'd like, but the girls keep in constant contact with us via telephone and email with updates, and the Facebook page is a delight, posting videos of birthdays and Christmas. When we do visit, there is always something going on, from karaoke to bingo, and it melts my heart to see Dad singing and waving his hands in the air. We could not ask for a better substitute family than the staff at Peel Moat, and that is what they are... an extension of our family. We're so blessed that he is in such a caring environment, and we can't thank the staff enough. They are all heroes in our eyes!
Reply from Honor Keatley, Managing Director at Peel Moat Care Home
Well, your review actually brought tears to my eyes.
I can just picture your dad waving his arms and enjoying the music.
We always consider our residents to be our extended family members, and it's…read more
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Review from A R (Daughter of Resident) published on 11 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel really lucky to have found Peel Moat for my mum. We are both very happy with the choice. The staff are just lovely and notably friendly. They really care for her and about her and are so welcoming. Mum's physical and mental health has definitely improved - she speaks very highly of the food -
and there is always lots going on, which is good for her even when there are activities she can't really participate in. They have sorted out a few medical things, including instigating a recent diagnosis, and are thoughtful and clear in their communications with me. Any issues/queries are resolved immediately and well. Because it's an old building and relatively small, there are some limitations. However, the atmosphere and comfort make up for this. I like the fact that it's homely. The lounges have just been refurbished and look lovely. Like many people with elderly relatives, this was all a new experience for me, but I am happy I made the right decision.
Reply from Honor Keatley, Managing Director at Peel Moat Care Home
What a thoughtful review; thank you so much for taking the time to submit it.
It's lovely for me and other care seekers to read about you and your mum's experience of life at Peel Moat. I'm sure it…read more
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Review from D F (Daughter of Resident) published on 18 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Had a really lovely visit to Mum's the other day. And had a good laugh with the staff too. Everybody is so friendly at Peel Moat. Deep down I'm so happy that Mum was lucky enough to be placed in such a friendly place a couple of years ago now. You see all sorts on the telly, but I can quite honestly
say, here, lay all those worries to bed... the staff cannot do enough to make sure everyone is at their comfiest. They're lovely. And must have to put up with so much. I truly believe you have to be born for this line of work. I most certainly don't think I could have ever coped with Mum without people like this in the world especially now. In fact I know I wouldn't. But they just crack on, making the best of any challenges, big or small. Just amazing. Mum's probably one of those challenges! I can rest assured! In jest. And I just don't think we give these lovely people the highest credit they deserve at times... thank you Peel Moat. From me. And, on her behalf, deep down, Mum.
Reply from Honor Keatley, Managing Director at Peel Moat Care Home
What a truly heartfelt review.
Thank you so much for taking the time to share your thoughts. Thanks also for the 5* rating.
It's great for the team to read this and see what a difference they make…read more
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Review from Hilda B (Wife of Resident) published on 18 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the love and care given to my husband. The food is excellent and they help my husband when he has difficulty eating. Nothing is too much trouble. I prefer to wash shirts and jumpers myself and have a notice in his room stating this. But there is never any of these items there for me.
(This is my only complaint!) Otherwise, the care is outstanding.
Reply from Honor Keatley, Managing Director at Peel Moat Care Home
Many thanks for leaving us such lovely comments. I'll be sure to speak with the manager about your husband's shirts and jumpers.
Thanks again for such a great review.
With best wishes.
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Review from David G (Brother of Resident) published on 18 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always caring, attentive and prepared to go the extra mile! Everything you could wish and hope for in a facility. Would certainly recommend it to anyone wishing to look for a suitable residence. Overall, well satisfied.
Reply from Honor Keatley, Managing Director at Peel Moat Care Home
What a great review - thank you so much for taking the time to leave it.
With best wishes.
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Current Review Score: 9.8 (9.752)

Overview of Review Score

The Review Score of 9.8 (9.752) out of 10 for Peel Moat Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.752 for Peel Moat Care Home is calculated as follows: ( (162 Excellents x 5) + (44 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 210 Ratings = 4.752
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Peel Moat Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Mar 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (4)

Charlotte

Charlotte West

Job Title: Home Manager

Hi, my name is Charlotte. I am the Home Manager at Peel Moat Care Home.


I have worked at Peel Moat Care Home for over 25 years. I have worked in various roles within the company, from Care Assistant, Senior Care Assistant, Medication Lead & Deputy Manager.


Making a difference to our residents’ lives gives me great satisfaction.

Sam

Sam Sheahan

Job Title: Deputy Manager

Hi, my name is Sam. I am the Medical Lead at Peel Moat Care Home.


I first started working for Harbour over five years ago as a Senior Care Assistant. I then went into a hospice setting to progress my knowledge in end-of-life care. I have returned to Harbour and, after enjoying my role as Medication Lead, I have now made the step-up to Deputy Manager.

Joanna

Joanna Nolan

Job Title: Administrator

Hi, my name is Joanna. I am the Administrator at Peel Moat Care Home.


I have worked various roles at Peel Moat Care Home, so have a wide range of experience from Domestic to Carer and now Home Administrator, caring for our residents and making them feel at home, has always been my priority.

Joanna

Joanna Croston

Job Title: Activities Coordinator

Hi, my name is Joanna. I am the Activities Coordinator at Peel Moat Care Home.


I have worked at Peel Moat Care Home for nearly 20 years in various roles, so have a good all-round experience. I enjoy this job role as I get chance to share in hobbies on a person-centred level, this also has let me be able to learn about everyone’s life history. The days are full of activities with music, games, gardening, going out to the park or shops, exercises, crafts!

Frequently Asked Questions about Peel Moat Care Home

What types of Care is Peel Moat Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Peel Moat Care Home have?

There are 31 Single Rooms.

What are the Facilities & Services at Peel Moat Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Peel Moat Care Home to the centre of Stockport?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Peel Moat Care Home to verify any information. View our terms and conditions. Peel Moat Care Home has an Enhanced Service - more info.