Peel Moat Care Home

My mum has just moved into this care home and she settled immediately. The staff are wonderful, caring and professional. Good communication as well. I recommend the home. Her room is personalised which allows familiarity

Staff are really attentive and caring and management approachable. My dad has been living here for 16 months and enjoys the company, nice to see him settled and enjoy laughs with the staff. Always kept updated on any changes really is home from home.

Staff are amazing

I got to say the cakes were amazing

I have no hesitation in recommending this Care Home !

My mother has been a resident at Peel Moat for eighteen months. Staff members are friendly and caring and keep me updated as to my mothers condition. The care home is clean and security is taken seriously. Visitors are very welcome and residents are treated with dignity and respect. We chose Peel Moat as two neighbours had prior experience with their parents being residents and it has fully lived up to our expectations.

Staff are fantastic! Very welcoming and caring. Facilities are just right too!

I just wanted to say I am very pleased with the care my mother is receiving even though she has complex needs they are all meet with by the home. All the staff are very kind, caring ,helpful , friendly and make each visit a pleasure.

Mum seems to be settling in well and making friends. She enjoys the company, regular snacks, and especially the various activities.

My mother moved to Peel Moat in November as she could no longer live independently. The staff have been universally compassionate, doing what is a very difficult job cheerfully. Mum is comfortable, well-fed and safe. I am particularly impressed with the medical care my mother is receiving, which is exemplary. Thank you to all the staff at Peel Moat.

We were worried about moving dad into a care home. However he's settled and his health has actually improved since moving to peel moat. The staff are friendly and always able to update us on how dad has been doing. They respond quickly to any change in dads behaviour, getting additional medication/support when required. We now feel happy that my dad is getting the care he needs and is safe.

Staff were so friendly and welcoming. Nothing was too much trouble and they listened when I expressed concerns for my uncles health. Bright and airy home with plenty of space. Other residents seemed happy and chatted to us. Meal times organised well.

Our cared for person is mostly in bed now but Staff are as attentive as ever and have a good knowledge of his needs and what he s eaten. They pop in to chat to him, put his favourite t.v. chanel on and even get the therapist to do an activity with him. They ve involved me in making his care plan with the Dr. I feel he s had the best care possible under the circumstances and we can visit whenevever we want to. Highly recommend Peel Moat. Its given me peace of mind. Thanks to the lovely staff.

The care my great-aunt has received since the beginning of the year has, on the whole, been excellent. The facility is clean & well staffed. The care staff are by far Peel Moat's greatest asset. Dedicated, caring, respectful and empathetic, not only to the residents but also to their families. They're always happy to engage with family members and have a quick chat before continuing their good work. The administration and management team are excellent too, open to feedback or family concerns, however small, offering reassurance and always ensuring that any issues raised are addressed quickly. Nothing is ever too much trouble. We've also received regular updates too regarding our great-aunt's progress and any issues that may be affecting her physical health or wellbeing. I cannot recommend Peel Moat Care Home highly enough for the standard of care they provide. They provide excellent service as well as peace of mind to families.

I have had some issues with my mum's clothes...items going missing, items not hung up in her wardrobe, some incorrect items and sometimes not her clothes have been put on her and photographed and put on Facebook.

My mum has been in Peel Moat over 12 months. She is well cared for and is safe and happy. The staff are resident-focused and very patient. The home provides activities to stimulate the residents which is needed for residents with disabilities and dementia. I would recommend this home to new residents.

I feel that we were extremely lucky for Mum to be offered a placement at Peel Moat Care Home as it offers its residents a peaceful, warm and homely environment to live in. I've always found the staff to be exceptionally kind and compassionate with her, the food is always of a high standard and there is always plenty of tea and coffee available. I would definitely recommend Peel Moat to anyone needing supported living.

I can highly recommend the home.

Thank you to the manager and all your team at Peel Moat.

Staff are professional and helpful, giving me the confidence that mother, after two moves, had finally been admitted to a home skilled to care for her complex behaviours and needs. Keeping me informed on her initial settling-in period and updating me during a period of ill health. The management are proactive in referring to other services, ensuring the best care is available for my mother.