Greatwood House

Mancunian Road, Denton, Manchester M34 7GX
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9.7 66 Reviews
  • Greatwood House, Manchester
At Greatwood House care home, situated ideally in Denton, just outside Manchester, the team support older people to lead their best lives with personalised residential and residential dementia care.

The friendly, purpose-built home has a range of places in which to socialise relax, dine and exercise, including a conservatory, landscaped garden, hair salon and tea room. There is also a minibus for resident trips out.

From Care Assistants to Wellbeing Coordinators and Chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the Home Manager leads the team to ensure residents are supported to lead their best lives at Greatwood House.

The dedicated and professional care team at Greatwood House like to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Greatwood House, the team supports residents to take an active role in the Denton community.

The catering team at Greatwood House understand the nutritional needs of older people and create delicious meals to ensure a lovely dining experience for all residents and visitors. The home boasts a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends. For the warmer months, the pretty conservatory and garden are also firm favourites with residents and their loved ones to enjoy a spot of al fresco dining.
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Care Provided by Greatwood House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Minibus or other transport
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1092
  • Self-Funded Residential Dementia Care: from £1131
  • RESPITE Self-Funded Residential Care: from £1201
  • RESPITE Self-Funded Residential Dementia Care: from £1244

These prices are only a guideline, please contact Greatwood House to find out the exact price for your requirements.

Contact Greatwood House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Greatwood House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Odette Lilley (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 1

Room Information

  • Single Rooms (62)

Greatwood House Reviews (66)

9.7

Greatwood House has a Review Score of 9.7 (9.714) out of 10, based on 19 reviews in the last 2 years.
Over all time Greatwood House has 66 reviews.

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Reviewer Connection to Greatwood House
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Review from J M (Niece of Resident) published on 12 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle went into this home a couple of months ago for respite care. We were unsure we'd made the right decision but we really did. He has settled in very well and is enjoying the company. The staff have and are all great, who go above and beyond. They have made us feel at ease about everything. They
are all really friendly. Always kept informed of any activities, outings etc. Excellent home would recommend to anyone.
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Review from Warren C (Son of Resident) published on 1 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Myself and the family are very happy with Mam's care. She is settled and well-dressed on our visits. Mam really enjoys our little sing-a-longs when we visit and I believe she enjoys the excursions which have been recently introduced. A giant step I believe.
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Review from Jennifer D (Granddaughter of Resident) published on 20 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grandma coming to Greatwood House was an excellent choice. Grandma is a lot happier surrounded by other people. As a family, it made the situation a lot easier to handle. All staff are very friendly and accommodating. 10/10.
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Review from S R (Son of Resident) published on 23 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad fitted in straight away. We're very happy and relaxed knowing he's been looked after.
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Review from J J (Daughter of Resident) published on 25 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No price for the peace of mind I now have that Dad settled quickly into a warm, caring and friendly environment. My dealings with the staff have been positive and reassuring. Dad enjoys their caring and company. It was good to call in and see staff dancing and singing with residents. Perfect!
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Review from Pauline A (Daughter of Resident) published on 8 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly staff. Always looks clean and bright. Residents are well looked after.
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Review from G M (Daughter of Resident) published on 4 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although I have not yet been inside it is very clean. The staff are very helpful and look after my mum extremely well. My mum says it's like a 5-star hotel you can have what you want.
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Review from Christi M (Daughter of Resident) published on 3 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
It must be wonderful as for years Mum has said she doesn't want to go into a home. 'I'm not ready yet' and 'don't want to go into a home' and has been very fearful of having to go into one. However, after being hospitalised with Covid for nearly 3 weeks, she was discharged to Greatwood House and although
she is only there for 4 weeks respite care, now she's begun to ask about the possibility of staying there.
So! Hats off to you Greatwood House staff. Although because of Mum's isolation and a further outbreak of covid in the home (not connected!) we haven't been able to go in the home to see it or see Mum sadly but staff have been so helpful facilitating phone calls/emails etc and had we lived nearer we could have had a 15 min 'window visit'. But as we live 2-3 hours away depending on traffic, I'm afraid we haven't been able to take up that option due to health issues of my own. But I have such peace of mind knowing Mum is being looked after so well. Thank you Greatwood House.
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Review from P R (Son of Resident) published on 15 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly and professional.
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Review from Leanne T (Granddaughter of Resident) published on 22 June 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Friendly staff but updates aren't communicated very well, we arrived 30 minutes prior as advised when we booked the appointment but weren't made aware tests can be done at home to avoid the wait.
Note: the management rating below does not reflect Greatwood House staff but HC-One management.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Greatwood HouseThank you for your review, we value all feedback as this helps us to improve our service where required. Your concern has been discussed with the management team, to ensure visitors are made aware of the option to test at home and what this process involves. We would like to apologise for any upset or inconvenience this may have caused you.
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Review from John R (Husband of Resident) published on 7 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class staff, clean warm welcome.
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Review from M A (Son of Resident) published on 1 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you Greatwood House, management and staff for taking care of my mother in these trying times. Nothing short of excellent and professional care. I know it must be a stressful time for all concerned. Thank you all for your skill and patience.
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Review from M D (Granddaughter of Resident) published on 1 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good/caring/kind staff/always helpful when I phone up to see how my nanna is.
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Review from Lynn M (Niece of Resident) published on 25 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Greatwood House is a very caring care home. My Aunt has been a resident here for 12 months and I cannot fault her care especially with current circumstances. My husband's father was in this care home 12 years ago and he was also well cared for. The staff are very helpful and always keep us in touch
if we are needed.
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Review from Cathy N (Daughter-in-law of Resident) published on 9 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
To place a loved one into a care home is a monumental and very difficult decision. We'd struggled so much with my mother-in-law. We were filled with guilt and relief when she entered Greatwoof House. It was the best decision we made, and in my opinion, literally saved her life. They've all been absolute
angels, and we, as a family, have not had a single problem of any kind. It's been particularly difficult of late because, after Covid, she was placed on palliative care. It is down to the love and dedication of the staff that she's now off palliative care and well again.
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Review from Nichola C (Daughter of Resident) published on 6 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot begin to thank everyone who worked at Greatwood House for the love and care with which they showed my dad and us as relatives. The care, with which he was looked after, was excellent! I can honestly say with hand on heart, that they nursed him back to life, after how poorly he was when he first
went in. I have never had an issue with any part of his care or with any member of staff. Every member of the staff there is lovely and welcoming. My dad loved living there, and I could sleep easy at night knowing he was being well looked after. All I can say is a massive thank you to them!
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Review from Ranne E (Daughter of Resident) published on 6 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
V happy with all facilities, except the accounts dept. Room requires update.
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Review from L T (Daughter-in-law of Resident) published on 5 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law came to live at Greatwood House in July 2015. In the time that she has been here, we have come to know all the staff, they work hard and are always focused on giving the best care possible, nothing is too much trouble for them. We as a family are happy when we leave the home that my
mother-in-law is getting the best care possible.
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Review from Janet K (Friend of Resident) published on 25 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience as a friend of a resident when she was a resident here was that she was well looked after and the staff were excellent. My friend could be demanding but the girls looked after her so very well. I have recommended to other people to Greatwood House.
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Review from M B (Resident) published on 12 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's a friendly home.
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Current Review Score: 9.7 (9.714)

Overview of Review Score

The Review Score of 9.7 (9.714) out of 10 for Greatwood House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.739 for Greatwood House is calculated as follows: ( (171 Excellents x 5) + (51 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 226 Ratings = 4.739
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Greatwood House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

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Odette Lilley

Job Title: Home Manager

Introducing Odette Lilley
Home Manager at Greatwood House, Denton


“I believe that kind care means listening, treating people with love and respect and going the extra mile whenever you can.”


Odette has gained over ten years of experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and committed leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Odette joined Greatwood House as Home Manager because she closely shares HC-One’s vision is aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Greatwood House.


When asked what she enjoys most about her role, Odette remarked: “I love the variety and getting a smile from a Resident is lovely.”


Away from work, Odette enjoys spending her spare time walking in the Pennines and camping when the weather allows.


If you would like to find out more information about Greatwood House, Odette has an ‘Open Door Policy’ and would be pleased to welcome you for an
informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Greatwood House to verify any information. View our terms and conditions. Greatwood House has an Enhanced Service - more info.