Greatwood House

Mancunian Road, Denton, Manchester M34 7GX
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9.7 66 Reviews
  • Greatwood House, Manchester
At Greatwood House care home, situated ideally in Denton, just outside Manchester, the team support older people to lead their best lives with personalised residential and residential dementia care.

The friendly, purpose-built home has a range of places in which to socialise relax, dine and exercise, including a conservatory, landscaped garden, hair salon and tea room. There is also a minibus for resident trips out.

From Care Assistants to Wellbeing Coordinators and Chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the Home Manager leads the team to ensure residents are supported to lead their best lives at Greatwood House.

The dedicated and professional care team at Greatwood House like to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Greatwood House, the team supports residents to take an active role in the Denton community.

The catering team at Greatwood House understand the nutritional needs of older people and create delicious meals to ensure a lovely dining experience for all residents and visitors. The home boasts a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends. For the warmer months, the pretty conservatory and garden are also firm favourites with residents and their loved ones to enjoy a spot of al fresco dining.
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Care Provided by Greatwood House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Minibus or other transport
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1092
  • Self-Funded Residential Dementia Care: from £1131
  • RESPITE Self-Funded Residential Care: from £1201
  • RESPITE Self-Funded Residential Dementia Care: from £1244

These prices are only a guideline, please contact Greatwood House to find out the exact price for your requirements.

Contact Greatwood House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Greatwood House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Odette Lilley (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 1

Room Information

  • Single Rooms (62)

Greatwood House Reviews (66)

9.7

Greatwood House has a Review Score of 9.7 (9.714) out of 10, based on 19 reviews in the last 2 years.
Over all time Greatwood House has 66 reviews.

Overall Experience
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Reviewer Connection to Greatwood House
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Review from Jeff G (Son of Resident) published on 20 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As always the care at Greatwood us superb and the staff dedicated and caring and approachable. my mother is safe and very well cared for.
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Review from Dorett S (Daughter of Resident) published on 11 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found all staff to be caring, attentive and supportive in all of my father's needs. All staff are very helpful and communicate extremely well with the family.
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Review from Audrey M (Wife of Resident) published on 27 March 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I am writing this review on behalf of my husband who has difficulty filling in forms. He seems very happy and contented with Greatwood. He attends twice weekly and looks forward to going.


I myself have spoken on occasion to members of staff who I find to be very helpful, understanding and kind.


I am very happy that my husband enjoys his two days visits and I have no concerns whatsoever.

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Review from Patricia M (Daughter of Resident) published on 1 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother attends Greatwood for daycare and on the odd occasions to stay. If my mother is happy, not stressed, always willing to go, this says a lot to me.
The staff are always kind and attentive with her and she informs me she enjoys the food they give her. So this reassures me she is being cared
for.
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Review from Bernard C (Day Care) published on 30 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am quite satisfied with the care I have received at the daycare.
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Review from J E (Wife of Resident) published on 25 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been at Greatwood House for 2 years now.


We have always been treated in a professional manner and my husband has always been treated with respect and dignity. Care staff and management always deal with any issues that arise promptly.

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Review from M N (Daughter of Resident) published on 9 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent team very helpful and caring, the carers were brilliant, always around and helping. The food was very good and always a drink on the table.
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Review from Karen P (Daughter of Resident) published on 9 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have been brilliant with my mum. They are very caring, always willing to help and treated my mum with dignity.
Would highly recommend this place to others wishing for their loved ones to be in a safe, caring environment.
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Review from Maria C (Granddaughter of Resident) published on 10 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nanna was very happy with her stay, she said she would most definitely stay here again. All the staff were wonderful, she met some lovely friends and the food was great. She is actually sad to leave which is lovely to see. Thank you all for taking such good care of her.
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Review from B H (Resident) published on 17 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel a bit cut off from the outside world. It would be nice to go out a bit more.
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Review from Sheila S (Resident) published on 28 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good. Always good humoured and pleasant. Very useful service, nice to feel appreciated and useful.
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Review from S S (Son of Resident) published on 28 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff here are approachable and very nice. They appear to look after the residents well.
Certain administration tasks have been overlooked and a request for a new lamp for the room took a while.
On the while a caring, clean care home that I would recommend.
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Review from M S (Mother of Resident) published on 28 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very friendly and helpful. Nothing is too much for them to do.
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Review from Ronald S (Resident) published on 26 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Day care - and enjoy the company. Something to look forward to. Good company and excellent standards.
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Review from Margaret H (Friend of Resident) published on 24 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Comfortable, well fed & well cared for.
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Review from I E (Son of Resident) published on 24 April 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall, we are satisfied with the care our dad receives. If there is an issue, we do speak to staff and the problem is rectified.
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Review from R H (Resident) published on 6 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been on a two week respite following a vascular surgery operation at a local hospital. I could not ask for a more caring environment. The nursing and house keeping staff as well as the management team were most supportive and understanding, especially when I felt low. I wish all the best to the
staff.
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Review from Thomas H (Son of Resident) published on 16 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since being in respite at Greatwood House, my mum looks well. She has enjoyed the food and will be coming back into the home in June. All the staff have been very good, especially the manager.
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Review from Lynn D (Daughter of Resident) published on 16 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the experience of my mothers respite was excellent. My mums looks well and it has done her good. Staff have been very friendly and helpful. I've not seen my mum with a big smile on her face for a long time and she has one now.
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Review from Christine W (Partner of Resident) published on 29 March 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My partner has just been in, only for 6 days to give me a break and I am really pleased the way they looked after him. Apart from him having a sore on his head which was down to his own stupidity I cannot fault his care. We do have a few bits of clothing missing but all we have back are all clean and
I am sure the rest will be found for us, this is to be expected with so much going through the laundry. The staff are very pleasant and caring, although I have not seen my partner for the time he has been in I am aware of the care he has been given all to my satisfaction. When collecting him I asked how it had been and he said "yes it was okay". Now for him to say that it must have been good as he would most certainly say if it was terrible. He has Parkinson's and Lewy Body Dementia so to me this is a breakthrough when he says OK. I would certainly use Greatwood again when we next need a break. With ref to standards etc, I can only enter what I think, with not being there hard to comment.
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Current Review Score: 9.7 (9.714)

Overview of Review Score

The Review Score of 9.7 (9.714) out of 10 for Greatwood House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.739 for Greatwood House is calculated as follows: ( (171 Excellents x 5) + (51 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 226 Ratings = 4.739
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Greatwood House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

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Odette Lilley

Job Title: Home Manager

Introducing Odette Lilley
Home Manager at Greatwood House, Denton


“I believe that kind care means listening, treating people with love and respect and going the extra mile whenever you can.”


Odette has gained over ten years of experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and committed leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Odette joined Greatwood House as Home Manager because she closely shares HC-One’s vision is aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Greatwood House.


When asked what she enjoys most about her role, Odette remarked: “I love the variety and getting a smile from a Resident is lovely.”


Away from work, Odette enjoys spending her spare time walking in the Pennines and camping when the weather allows.


If you would like to find out more information about Greatwood House, Odette has an ‘Open Door Policy’ and would be pleased to welcome you for an
informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Greatwood House to verify any information. View our terms and conditions. Greatwood House has an Enhanced Service - more info.