Greatwood House, Manchester, Greater Manchester
Greatwood House, Manchester, Greater Manchester
Greatwood House, Manchester, Greater Manchester

Situated in Denton, just outside Manchester, Greatwood House is an attractive home offering residential care and residential dementia care.

One of the loveliest features of this small, friendly home, the garden is an ideal spot for residents to sit and relax or socialise with friends and relatives. The pretty conservatory is popular all year round. All bright and comfortable bedrooms and living areas are easily accessible by wheelchair.

The home's caring team has created a family atmosphere, encouraging everyone to eat together, and to celebrate and plan special occasions with one another. Residents are invited to decorate their rooms with small items of their own furniture and treasured belongings so that it feels just like home. Daily life is thoughtfully designed to support residents, mind, body and soul.

Chefs pride themselves in knowing tastes of residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs.

At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Nicola Kershaw (Home Manager)

Local Authority / Social Services: Tameside Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age • Sensory Impairment

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): British Sign Language

Single Rooms: 60

Rooms with ensuite WC: 37

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Greatwood House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 17 Jan 2018

Please contact us for information regarding our bed availability

Reviews

9.6 Greatwood House has a Review Score of 9.6 (9.554)

The Review Score of 9.6 (maximum of 10) for Greatwood House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 23 Reviews over all time. This Average Rating is also the rating value for Greatwood House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 12 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.554 for Greatwood House is calculated as follows: ( (173 Excellents x 5) + (76 Goods x 4) + (21 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 271 Ratings = 4.554

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Greatwood House is based on 12 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 12 Reviews ÷ 12 Target = 1.000

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    12
  • Good
    10
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Greatwood House?

  • Extremely LIKELY
    19
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Greatwood House

  • Son of Resident/Service User
    6
  • Daughter of Resident/Service User
    5
  • Resident / Service User
    5
  • Niece of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • more

An excellent team very helpful and caring, the carers were brilliant, always around and helping. The food was very good and always a drink on the table.

How likely would you be to recommend Greatwood House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff have been brilliant with my mum. They are very caring, always willing to help and treated my mum with dignity.
Would highly recommend this place to others wishing for their loved ones to be in a safe, caring environment.

How likely would you be to recommend Greatwood House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My nanna was very happy with her stay, she said she would most definitely stay here again. All the staff were wonderful, she met some lovely friends and the food was great. She is actually sad to leave which is lovely to see. Thank you all for taking such good care of her.

How likely would you be to recommend Greatwood House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I feel a bit cut off from the outside world. It would be nice to go out a bit more.

How likely would you be to recommend Greatwood House? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

My Mum has been here for over two years now. I can confirm that when I chose this home for her I thought it could be the friendliest and most caring.
It turns out that that is exactly what it is.
The management and staff and the day to day care and organisation are fantastic.
I am deeply grateful.

How likely would you be to recommend Greatwood House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff here are approachable and very nice. They appear to look after the residents well.
Certain administration tasks have been overlooked and a request for a new lamp for the room took a while.
On the while a caring, clean care home that I would recommend.

How likely would you be to recommend Greatwood House? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Staff very friendly and helpful. Nothing is too much for them to do.

How likely would you be to recommend Greatwood House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very good. Always good humoured and pleasant. Very useful service, nice to feel appreciated and useful.

How likely would you be to recommend Greatwood House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Day care - and enjoy the company. Something to look forward to. Good company and excellent standards.

How likely would you be to recommend Greatwood House? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I enjoy the company and it gives my wife time on her own. The staff are very helpful.

How likely would you be to recommend Greatwood House? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Overall, we are satisfied with the care our dad receives. If there is an issue, we do speak to staff and the problem is rectified.

How likely would you be to recommend Greatwood House? Likely

Average Rating: 

 3.4 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Comfortable, well fed & well cared for.

How likely would you be to recommend Greatwood House? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

I have been on a two week respite following a vascular surgery operation at a local hospital. I could not ask for a more caring environment. The nursing and house keeping staff as well as the management team were most supportive and understanding, especially when I felt low. I wish all the best to the staff.

How likely would you be to recommend Greatwood House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Since being in respite at Greatwood House, my mum looks well. She has enjoyed the food and will be coming back into the home in June. All the staff have been very good, especially the manager.

How likely would you be to recommend Greatwood House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother-in-law has been a resident at Greatwood for 10 months now. This has given her a better quality of life thanks to all the staff. All staff including management have been very attentive to her needs, regarding her deteriorating mental health, incontinence and mobility. She is very challenging to say the least but staff here have developed a rapport with her. They make her stay here a pleasant one. I feel management and senior staff are always available and approachable.

How likely would you be to recommend Greatwood House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Poor

I think the experience of my mothers respite was excellent. My mums looks well and it has done her good. Staff have been very friendly and helpful. I've not seen my mum with a big smile on her face for a long time and she has one now.

How likely would you be to recommend Greatwood House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My partner has just been in, only for 6 days to give me a break and I am really pleased the way they looked after him. Apart from him having a sore on his head which was down to his own stupidity I cannot fault his care. We do have a few bits of clothing missing but all we have back are all clean and I am sure the rest will be found for us, this is to be expected with so much going through the laundry. The staff are very pleasant and caring, although I have not seen my partner for the time he has been in I am aware of the care he has been given all to my satisfaction. When collecting him I asked how it had been and he said "yes it was okay". Now for him to say that it must have been good as he would most certainly say if it was terrible. He has Parkinson's and Lewy Body Dementia so to me this is a breakthrough when he says OK. I would certainly use Greatwood again when we next need a break. With ref to standards etc, I can only enter what I think, with not being there hard to comment.

How likely would you be to recommend Greatwood House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

Since my aunt moved into Greatwood House on the 13th January 2016. She has become more outgoing and sociable, the staff are very helpful in every way. She loves it in there and we love her being there. It's great.

How likely would you be to recommend Greatwood House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My late Mother was at Greatwood suffering from Dementia for around 3 1/2 years before recently passing away.

During my Mothers time in Greatwood I believe she received the very best of care and was treated like one of the family. She was kept clean, had her hair done once a week, and called by her first name - this helped maintain her personality and dignity throughout. The care given was excellent and consistent 24/7/365.

My mother was involved in activities and went on a couple of day trips with the home which she thoroughly enjoyed.

The food was always good and the home kept tidy. My Mother loved sitting in the garden in the summer months.

Thank you again for all the staff that cared for my mum.

How likely would you be to recommend Greatwood House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

When my Auntie first came to the home on the 13th of January, she was very disorientated, but after 3 weeks, she began to take an interest in the way of life in the home, and settled down perfectly.
We are very pleased with her progress, and we can't thank the staff enough

How likely would you be to recommend Greatwood House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since my aunt has been here she has become more like her old self. Very happy and contented. The staff and everyone are marvellous and go that one step further, nothing too much for them. Always smiling and pleasant.

How likely would you be to recommend Greatwood House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I think its very nice here, and I would like to live here myself when I get older. The girls are all nice and I feel welcome.

How likely would you be to recommend Greatwood House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Due to retirement of senior staff this year the home has has some unsettled times. However, throughout this time the high standard of care my mother has received for the last five years wasn't affected.
The care team continue to work extremely hard maintaining a happy, safe and comfortable home for all the residents. With a new manager, senior team and activity organiser in place I'm confident Greatwood House will go from strength to strength.

How likely would you be to recommend Greatwood House? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

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Awards / Recognitions

October 2017

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Greatwood House