Holme Lea, Stalybridge, Greater Manchester
Holme Lea, Stalybridge, Greater Manchester
Holme Lea, Stalybridge, Greater Manchester

In a quiet part of Stalybridge, Holme Lea is a tastefully decorated care home, offering residential dementia care and residential care.

With lovely views across the foothills of the Pennines, this small home offers several sitting rooms and dining areas for residents to eat and relax in. The garden and delightful patio are a favourite location for visiting friends and family. The bright, comfortable bedrooms and living areas are all easily accessible by wheelchair. Local shops and amenities are close by, so this semi-rural location offers everything that Residents could need.

The home’s caring team has created a family atmosphere, encouraging everyone to eat and celebrate special occasions together. Residents are invited to decorate their rooms with small items of their own furniture and treasured belongings so that it feels just like home. Daily life is carefully designed to support mind, body and soul.

Chefs pride themselves in knowing tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs.

At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Joanne Colclough (Manager)

Local Authority / Social Services: Tameside Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 48 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Stroke • Visual Impairment

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): British Sign Language

Single Rooms: 48

Rooms with ensuite WC: 33

Facilities & Services: Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room

Latest Care Quality Commission* Report on Holme Lea: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 08 Jan 2018

Please contact us for information regarding our bed availability

Reviews

9.6 Holme Lea has a Review Score of 9.6 (9.580)

The Review Score of 9.6 (maximum of 10) for Holme Lea is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 23 Reviews over all time. This Average Rating is also the rating value for Holme Lea in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 11 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.58 for Holme Lea is calculated as follows: ( (174 Excellents x 5) + (86 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 274 Ratings = 4.58

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Holme Lea is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 11 Reviews ÷ 9.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    15
  • Good
    8
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Holme Lea?

  • Extremely LIKELY
    16
  • Likely
    7
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Holme Lea

  • Daughter of Resident/Service User
    9
  • Son of Resident/Service User
    5
  • Granddaughter of Resident/Service User
    2
  • Son-in-law of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • more

During my recent respite stay, I have been treated with dignity and respect at all times. I have thoroughly enjoyed my stay. Nothing has been too much trouble for staff. There has been plenty of choice on the menu and food has been excellent. Laundry service has been very efficient. My personal care has been second to none and my stay has been made so comfortable. Thank you to all concerned.

How likely would you be to recommend Holme Lea? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

We love everything about the home and the care my father in law receives. We had an issue with his meal and I was amazed how quickly it was dealt with and to an excellent standard. Managers and general staff are magical, just not enough. My father in law had a recent episode when he ended up in hospital, the girls were amazing. My one complaint, not enough girls.

How likely would you be to recommend Holme Lea? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Clare Sheehan, Care Advisor at Holme Lea responded to this review on 28 Dec 2017:

Thank you for your review, we appreciate all feedback as this helps us improve our service where required. We are delighted that you are so pleased with the care your father-in-law receives at Holme Lea. Please be assured our staffing levels are constantly under review because staffing is based on the dependencies of our Residents and the occupancy of the home. We are currently recruiting into vacancies at the home and if required we supplement the vacancies by providing agency staff to support.

A very friendly and comfortable care home.
Staff are both friendly and helpful.
Meals are of a good standard and good choice.
Facilities are very good and would recommend.

How likely would you be to recommend Holme Lea? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Very pleased with the standard given to my mum during her short period of respite. Mum settled really well and was always happy - content when we visited. Will definitely recommend.

How likely would you be to recommend Holme Lea? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This was my first experience of visiting a care home and found the home and staff very friendly and helpful. They catered for my grandfather's every need, trying their best to make him feel at home and relaxed.

How likely would you be to recommend Holme Lea? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are helpful and caring in their looking after my father.
The atmosphere in the home has generally been pleasant when I have visited.

How likely would you be to recommend Holme Lea? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother received very sympathetic care from all the staff during her visits to Holme Lea. When mum is out of hospital and feeling better Holme Lea is where we hope she will be able to return.

How likely would you be to recommend Holme Lea? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Very friendly staff and management. Lovely outdoor space. Bedroom on the small side but overall, good facilities. The home has both quiet and busy areas to cover all needs.

How likely would you be to recommend Holme Lea? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

We have been impressed from our visit to the home. My mother-in-law has settled and given her diagnosis of dementia, happy. The caring staff are excellent.

How likely would you be to recommend Holme Lea? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care home is nicely situated next to parkland, a little short on parking spaces but manageable. Staff very pleasant and attentive, they go beyond the call of duty, helping with luggage and oxygen bottles. I would go back again if circumstances dictate. Thank you.

How likely would you be to recommend Holme Lea? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My experience with Holme Lea, the staff are always very pleasant and really look after my mum with the dignity and respect she deserves they try to cater to all my mums needs, unfortunately my mum was confined to bed for most of the month however, they tried to include her on some of the activities in her room now she is getting involved more and she is a lot happier in herself.

How likely would you be to recommend Holme Lea? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mother-in-law suffered from Dementia. She was in Holme Lea for nearly 6 years.
Her care was fantastic, from a wonderful staff.
Living, caring, professional and with good humour.
I admired their patience and empathy. I cannot praise them highly enough.

How likely would you be to recommend Holme Lea? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Friendly environment. Staff are always polite and attentive and the place is always clean and tidy. Any queries we have about gran are always answered and resolved when needed. We are always kept up to date about what is going on and are invited to join any activities taking place in the home. Overall a friendly and welcoming place for gran to be in and to visit.

How likely would you be to recommend Holme Lea? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Our Dad will have been in Holme Lea a year in January. The care and support me and my twin sister have had from all of the staff at Holme Lea is 100%. He was very worried about his state of mind and health before he went in after spending a short time in hospital, but we are very happy he is there and so is Dad. Keep up the good work.

How likely would you be to recommend Holme Lea? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Poor

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My mother continues to receive a very good standard of care at Home Lea. On the occasions that she has been unwell the staff have been very prompt to call either her GP or the paramedics.
At my request, she was transferred to a larger room with an en-suite bathroom as soon as it was possible.
I have no complaints whatsoever regarding the staff who are all very caring and compassionate, I have complete peace of mind regarding her care.

How likely would you be to recommend Holme Lea? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother needs 24-hour care, and here at Home Lea, she receives all the care and attention she needs. The staff are both friendly and helpful and I know that when I have to leave she is in good hands.

How likely would you be to recommend Holme Lea? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has shown much improvement during May and I'm sure this owes much to the devoted care she receives from the staff at Holme Lea. Occasionally staff seem under pressure due possibly to reduced numbers, but they always rise to the occasion.

How likely would you be to recommend Holme Lea? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My brother spent January here and was wonderfully cared for before returning to try living in his flat with a care package. The staff were truly caring and their reservations about him returning home were proved to be absolutely accurate, and he has been warmly welcomed back on a permanent basis to his, and our, great relief. His whole attitude has picked up as he feels safe, happy and well cared for, and we feel the same way too. Lovely, caring, welcoming staff led by excellent manager. Thank you Holme Lea!!

How likely would you be to recommend Holme Lea? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum came to the home on respite, she wasn't happy about going but on arrival the staff were so friendly, welcoming and reassuring that she soon settled. She's settled that well she doesn't want to go home and that's down to the staff. Caring, loving, funny and always around when you need them. It's puts my mind at ease knowing my mum is happy and well looked after.

How likely would you be to recommend Holme Lea? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is 93 years old,she went into Holme Lea over 3 years ago,she is partially sighted and almost totally deaf. She has dementia which has got progressively worse over the last few months. All the carers have good understanding of how to treat her knowing how to approach her especially on her bad days.

How likely would you be to recommend Holme Lea? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum's mental and physical condition have deteriorated over the last month. The care and compassion shown by management and staff monitoring this have been exemplary, especially in liaising with her GP to ensure her medication for relief of pain and anxiety is appropriate.

The only reason I have not checked "Extremely likely" to recommend is reservations as to the exact nature of the care which a potential client may need. Someone requiring physical or medical care, but with no mental deterioration, might find the preponderance of dementia sufferers in Holme Lea depressing.

How likely would you be to recommend Holme Lea? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Excellent

Meridian, Careline Team at Holme Lea responded to this review on 19 May 2016:

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
Your kind comments will be passed on to the team at Holme Lea.
Meridian Healthcare aims to deliver the kindest possible care to all Residents, and we know how important it is to provide the right environment and to support each Resident. We are committed to delivering this vision through recruiting, training and staffing our homes with staff who are experienced in different care types, providing Residents with the high quality, kind care they deserve. Each Resident is assessed by the Home Manager prior to joining us.

Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.

My mother was transferred to the home for respite care. I gave permission for this having reviewed the CQC report. Although she was only in the home for just over a month, my wife and I visited twice and were very impressed by the care given to my mum. The improvement in her well being from when she was in hospital was amazing. The staff, management and surroundings were all excellent and I would recommend this home to anyone.

How likely would you be to recommend Holme Lea? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

An improvement over the last few weeks staff away listen to you. Home a lot cleaner.

How likely would you be to recommend Holme Lea? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Holme Lea