Hurst Hall Care Centre

Kings Road, Ashton-under-Lyne OL6 9EG
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9.0 60 Reviews
  • Hurst Hall Care Centre, Ashton-under-Lyne
Hurst Hall Care Centre offers residential care in a purposeful designed home set over one floor.

The team have a wealth of experience and are able to deliver care for dementia, old age, physical disabilities and for younger adults. They work hard to make sure each stay is as comfortable and positive as possible by spending time getting to know residents, their loved ones and their unique needs and requirements. A bespoke care plan is developed for each resident, ensuring they receive the care they need.

Inside the home there are 50 bedrooms, many with en suite facilities, and all pleasantly decorated to provide a comfortable space for residents to feel at home. There are also spacious day rooms where residents can relax, and a lovely dining room where fresh and nutritional meals are served each day.

To take a look around the home or to find out more, contact the team who will be happy to help.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

The fees may vary depending on level of care*

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Carol Potts (Home Manager)

Local Authority / Social Services

Admission Criteria

  • PRIVATE & NHS
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2005
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (50)
  • Single Rooms with Ensuite Wet Room (50)

Visiting

  • Please contact the home for visiting/ viewings

Parking

  • Parking available.

Hurst Hall Care Centre Reviews (60)

9.0

Hurst Hall Care Centre has a Review Score of 9.0 (8.986) out of 10, based on 6 reviews in the last 2 years.
Over all time Hurst Hall Care Centre has 60 reviews.

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Review from Bob L (Husband of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife is in the later stages of Alzheimer's disease and has been a resident at Hurst Hall since October 2024. She has settled in very well and this is largely due to the outstanding staff, who show a great deal of empathy for both residents and visiting relatives. They are caring and considerate
and ever watchful for the safety of the frail and vulnerable people in their care. Staff often go the extra mile: a good example is our recent 47th wedding anniversary, a small and very well decorated table was prepared so that my wife and I could enjoy an intimate lunch together, this was very thoughtful and much appreciated. For anyone seeking an outstanding care home for a loved one who is elderly and living with dementia, I thoroughly recommend Hurst Hall.
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Review from Tracey C (Stepdaughter of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It wasn't until I had cause to visit other care homes that I fully realised just how lucky my stepfather is to be a resident at Hurst Hall. Of course no social setting is perfect, be it a school, hospital or care home, but Hurst Hall has set the bar pretty high. The staff are friendly, compassionate
and patient. The home is clean, well maintained and calm with a very welcoming atmosphere. The food is tasty, varied and plentiful. It's abundantly clear the residents are lovingly cared for.
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Review from A B (Daughter of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Hurst Hall Care Home are amazing. They get to know their residents and let you know about the slightest changes. The residents are treated with kindness, compassion and professionalism. My mum was in Hurst Hall in October. The staff let us stay over night with her, they couldn't have treated
us any better and were there with comfort and guidance when the end came. My step father is still a resident.
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Review from Stephen B (Son-in-law of Resident) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Whilst the staff are always busy, they are always there if and when required. They notice small changes in residents and bring it to your attention on visits. The carers deal with a lot during their shifts, but always are compassionate and caring.
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Review from Patricia W (Partner of Resident) published on 8 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner has been in the home since February 2022. I am very pleased with the care he is receiving, he is very happy here. He likes the staff and he says the food is great, he told them he does not like the white of the egg so they always cut it off for him.
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Review from A H (Granddaughter of Resident) published on 28 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Management and all staff have been wonderful and very helpful in the ongoing process of my nan becoming a resident. Very knowledgeable and have been very welcoming to us as a family.
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Review from Callum S (Grandson of Resident) published on 13 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Attentive staff - that know all residents by their names.
Always on hand to assist the residents and maintain a safe environment for all.
Meals are served on time and varying dietary requirements are catered for.
Staff are approachable and friendly throughout the home.
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Review from Carol R (Daughter of Resident) published on 13 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have only good things to say about Hurst Hall Care Centre. The place my mum had the last part of her life. Surrounded my brilliant staff who cared for her like she was in their family. Cleanliness and there always did have time to talk one to one of u needed. I didn’t have to worry about anything.
Clothes always done and put away. Food is always on time. My mum went off food. But if they saw her they would always do her a jam butty. She loved them every day at home. My mum said she would never go into a home, but she loved it there and settled in very well. I was put at ease knowing she was cared for 24 hours a day. Loved having fun and singing with the staff even though some say they couldn’t sing. My mum sadly passed in November.
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Review from Carol A (Daughter of Resident) published on 13 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have only good things to say about Hurst Hall Care Centre. The place my mum had the last part of her life. Surrounded by brilliant staff who cared for her like she was in their family. Cleanliness and there always did have time to talk one to one if you needed. I didn’t have to worry about anything.
Clothes are always done and put away. Food is always on time. My mum went off food. But if they saw her they would always do her a jam butty. She loved them every day at home. My mum said she would never go into a home, but she loved it there and settled in very well. I was put at ease knowing she was cared for 24 hours a day. Loved having hair done and singing with the staff even though some say they couldn’t sing. My mum sadly passed in November.
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Review from Oksana W (Daughter of Resident) published on 13 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly father has now been at Hurst Hall Care Centre for three months and I have been visiting him on a regular basis. Consistently he says that he is happy there and that the staff treat him with kindness and respect and help make him as comfortable as possible. The place has a cheery sociable
atmosphere and seems to be well organised and professionally run. All the staff are angels. They deal with everyone's varying needs in a responsive, positive, caring way. My dad says they wash and shower him nicely and I've noticed that the residents are encouraged to get dressed and sit in one of the two lounges with the others. There are regular uplifting activities such as exercises, art and sometimes singers. The food is delicious, tasted some! and varied, my dad finds it tasty. Hurst Hall seems clean and tidy with no unpleasant odours. It has an excellent layout, all on one floor in a square shape with a central courtyard garden. Can't be easy working there but they have managed to make it pleasant.
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Review from sarah s (Daughter of Resident) published on 6 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came in June 2022, mum was not great due to a fall at home so mum was being assessed for full-time care, the care mum has received from June till December has been 100%. The carers can't do enough for her and mum was very well looked after 24 hours 7 days a week. Mum passed away on 14th December
2022 in the home. I was there with her and all the staff have looked after me too. even when I was taking dad to visit his wife, they are supportive of all the family members.
Thank you for all you have done.
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Review from Brenda B (Daughter of Resident) published on 7 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had been in Hospital with knee problems. When fit to go home she was advised not to climb stairs for 2 weeks. Unfortunately, she doesnt have a downstairs toilet and we were due to go on holiday for most of that period. Mum suggested she would be happy to go into Hurst Hall for 2 weeks and this was
arranged for her.
She was greeted warmly by the staff and we were shown to her room. We were impressed with her room, clean, lots of space, TV and a wet room en suite. Lots of storage for clothes and personal possessions. While we were with her the staff explained all that would be happening, meal times etc.
Every day when we phoned her she said how caring, hard working and friendly all the staff were. She was very happy with the quality of the food. Her every request was immediately seen to. We were relieved that the home was so good and she was happy there as I had been very worried about leaving her. She says if she ever has to go there permanently she will be very happy.
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Review from Pat D (Wife of Resident) published on 14 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The resident himself has enjoyed himself and loved staying.
He has been very happy with all the care staff. My husband has been really looked after. I will always ask for Hurts Hall every time we require respite.
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Review from J W (Son of Resident) published on 5 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The acre home is very well run and very organised. Very clean and well-kept care home. I would recommend to others to stay here at Hurst Hall Care Centre.
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Review from Alan M (Son of Resident) published on 14 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother passed away on 25th September 2021, just to say thank you to all the staff and carers who looked after Mother these past 4+ years.
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Review from J A (Daughter of Resident) published on 9 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am pleased with the care given to our mum. She has been at Hurst Hall for nearly 2 years and the only problem was bathing and having her hair washed, as mum is very awkward she refused to have people/carers telling her it's time to have a bath, she is adamant she can manage it herself.
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Review from Susan H (Daughter of Resident) published on 11 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been resident at Hurst Hall for two years and on the whole is settled and happy. Despite a few teething troubles which were rapidly resolved I am on the whole happy with the care my mother receives. She is encouraged to maintain a level of independence whilst being supervised and monitored
in an unintrusive way. My only criticism would be that the management has changed frequently which is not good for the morale of the staff or indeed relatives looking for a strong line of leadership and a stable structure.
Reply from Diane Kerwin, Hospital Liaison Team Administrator at Hurst Hall Care Centre

Thank you for your review, we value all feedback as this helps us to improve our service where required. We really appreciate your positive comments regarding our home. It is unfortunate that during your Mother's stay at Hurst Hall there were a number of changes made to the management of the service. As I hope you will understand, managers leave for a variety of personal and professional reasons as was the case for Hurst Hall. However, the management team recognised these challenges and have supported the staff team alongside the Area Director. We will also share your positive feedback with the team at Hurst Hall.

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Review from D K (Son of Resident) published on 7 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely place, they look after my mum and dad, always very polite and get on very well with my mum and dad.
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Review from Kym H (Daughter of Resident) published on 6 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is extremely well cared for and looked after. The staff are second to none and look after her brilliantly. She has improved with her mobility since entering the home. The improvement has been wonderful.
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Review from Carol B (Daughter of Resident) published on 29 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Thank you so much for allowing inside contact with mum. It has made such a difference to our whole family. Care staff have been fantastic over the last 12 months working under very difficult circumstances.
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Current Review Score: 9.0 (8.986)

Overview of Review Score

The Review Score of 9.0 (8.986) out of 10 for Hurst Hall Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.2 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.786 for Hurst Hall Care Centre is calculated as follows: ( (55 Excellents x 5) + (15 Goods x 4) ) ÷ 70 Ratings = 4.786
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.2 Points relating to the number of positive Reviews for Hurst Hall Care Centre is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 6 Positive Reviews ÷ 10 = 0.6
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Carol

Carol Potts

Job Title: Home Manager

Introducing Carol Potts
Home Manager at Hurst Hall Care Home, Ashton-under-Lyne
“To me, kindness is about a person-centred approach, looking at each person individually.”


After working in care for over 30 years and with an NVQ Level 5 in Health and Social Care, Carol has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked at HC-One since 2018, Carol closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Carol remarked: “I love seeing my Residents happy and content. I love seeing the home progress and being a huge success.”


Carol has also achieved much outside of work, with one of her proudest achievements being a very proud mother of three and a committed wife, after being with her husband for almost 40 years.


Outside of work, Carol enjoys walking her 5 dogs, visiting her caravan, reading books and completing puzzles.


If you would like to find out more information about Hurst Hall Care Home, Carol would be pleased to welcome you for an informal discussion, over the phone.

Frequently Asked Questions about Hurst Hall Care Centre

What types of Care is Hurst Hall Care Centre registered for?

Older Person Care, Dementia, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hurst Hall Care Centre have?

There are 50 Single Rooms.

What are the Facilities & Services at Hurst Hall Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hurst Hall Care Centre to the centre of Ashton-under-Lyne?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hurst Hall Care Centre to verify any information. View our terms and conditions. Hurst Hall Care Centre has an Enhanced Service - more info.