Hurst Hall Care Centre, Ashton-under-Lyne, Greater Manchester
Hurst Hall Care Centre, Ashton-under-Lyne, Greater Manchester
Hurst Hall Care Centre, Ashton-under-Lyne, Greater Manchester

Part of the peaceful market town of Ashton-Under-Lyne, Hurst Hall offers residential care.

With lovely views stretching out across the surrounding countryside, Hurst Hall is a cosy home that offers Residents several sitting rooms and dining areas in which to dine, socialize and relax. The secure garden, looked after by some of the residents, is a favourite spot to spend an afternoon with family and friends. The comfortable bedrooms and living areas are all easily accessible by wheelchair.

The home's caring team has created a family atmosphere, encouraging everyone to eat and celebrate special occasions together. Residents are invited to decorate their rooms with small items of their own furniture and treasured belongings so that it feels just like home. Daily life is carefully designed to support mind, body and soul.

Group: HC-One

Person in charge: Catherine Carr (Manager)

Local Authority / Social Services: Tameside Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 50 Service Users

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): British Sign Language

Single Rooms: 50

Rooms with ensuite WC: 33

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Hurst Hall Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 31 Oct 2017

Please contact us for information regarding our bed availability

Reviews

9.3 Hurst Hall Care Centre has a Review Score of 9.3 (9.341)

The Review Score of 9.3 (maximum of 10) for Hurst Hall Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 29 Reviews over all time. This Average Rating is also the rating value for Hurst Hall Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.441 for Hurst Hall Care Centre is calculated as follows: ( (186 Excellents x 5) + (129 Goods x 4) + (26 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 345 Ratings = 4.441

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.9 Points relating to the number of positive Reviews for Hurst Hall Care Centre is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 9 Reviews ÷ 10 Target = 0.900

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    16
  • Good
    12
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hurst Hall Care Centre?

  • Extremely LIKELY
    21
  • Likely
    8
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hurst Hall Care Centre

  • Son of Resident/Service User
    9
  • Daughter of Resident/Service User
    8
  • Resident / Service User
    4
  • Sister of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • more

Clean. Tidy. Staff are always going out of their way to help. They go the extra mile, always doing things in the home when we come to visit.

Residents are always happy (seem it) when we come.

Smells nice. Food looks good.

Help with dressing/washing/cleaning Mum when I come.

My Grandad was in here too.

How likely would you be to recommend Hurst Hall Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Good standard of overall care, very kind and helpful staff. It was a pity the home could not provide continuing care for my mother after a stay in hospital when her needs increased.
A mini-bus would be helpful for trips.

How likely would you be to recommend Hurst Hall Care Centre? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Claire Hurworth, Careline Manager at Hurst Hall Care Centre responded to this review on 16 Nov 2017:

Thank you for your feedback regarding our level of care, unfortunately, some residents care needs do change in time and we are unable to meet the new needs but would always support the family in moving to a sister home with the relevant experience to manage the resident. We have also had a minibus for the last 12months and the residents are taken on frequent trips out which they enjoy immensely.

My mum has been a resident at Hurst hall for the past five years. It is now her home, and all family members are welcomed with great enthusiasm from all members of staff.

How likely would you be to recommend Hurst Hall Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has come on heaps since being here. She is very happy and content. The staff are excellent and nothing is too much trouble for them.
I cannot praise them enough, mum likes the food, activities and going on the day trips.

How likely would you be to recommend Hurst Hall Care Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

There had been a few changes of management the last six months, but things seem to have settled down now and I have noticed a big improvement. Also, some nice additions around the home - lovely fish tank, flowers around the lounge area, more activities for residents etc and gazebo in the garden. On the whole, the staff do a wonderful job in a difficult situation and the management always has time to listen, no matter how busy they are. Lovely, caring staff and management.

How likely would you be to recommend Hurst Hall Care Centre? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The care home is excellent.

How likely would you be to recommend Hurst Hall Care Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Hurst Hall Care Centre is a very welcoming and friendly residential care home. Their "open door" policy is an indicator that there are no underlying issues and there is nothing "to hide". From management to staff there is always a warm welcome and their friendliness is to be commended. The management are easily approachable and give the reassurance that any problems no matter how small can be discussed and resolved in a timely and professional manner. Most importantly are the residents who always appear cheerful and content every time I have visited.

How likely would you be to recommend Hurst Hall Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff have gone out of their way to make my dad happy since his recent stay in the hospital. They have advised us with great ideas on how to improve dad's life and the change in his outlook is amazing. We will always be grateful to Hurst Hall for taking dad in, when his needs were so significant and for the work of the staff in helping him to regain some of his dignity.

How likely would you be to recommend Hurst Hall Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mixed review to be honest. Some days the home appears clean and tidy. Other days it falls short of what you would expect. I think this may depend on which staff are on. The laundry is always a problem. I have to search out towels, clothes etc and a bottom sheet for mums bed one night. Mum does try to be independent but does need help with her hygiene. I feel that she is not always tidy and clean. Perhaps staff having to deal with people/residents who appear more dependent.

How likely would you be to recommend Hurst Hall Care Centre? Likely

Average Rating: 

 2.8 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Poor

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Poor

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

HC-One, Careline Team at Hurst Hall Care Centre responded to this review on 03 Jan 2017:

Thank you for taking the time to complete a review. We really value and appreciate the feedback provided by those who use our services.
You have highlighted concerns that you find the home falls short on some days on its standard of cleanliness and tidiness. As a company, we have very recently introduced new cleaning schedules. This will further assist the home housekeeping staff in consistently achieving and maintaining high standards of cleanliness.
You also highlighted concerns regarding the laundry service. We strive to maintain a well-organised laundry system and keep the service under regular review.
Regarding the concerns you raise about your mum's appearance, we would urge you to speak to the Home manager directly about your concerns. We always aim to look after the people in our care in the most dignified and person-centred way we can. We apologise most sincerely if this hasn’t been the case for your mum.
You are also concerned that our staff are having to look after more dependent people. Dependency in residential homes in now much higher than in the past but we keep all our residents under close review to ensure that the home can meet their needs.
The home manager has an open door policy, please feel free to call in anytime to discuss any concerns you may have.

Overall care for my father is good. Room could do with a refurbishment. Staff and management available to deal with any concerns and to talk to discuss situations. Catering is good for residents. Medication given at correct times daily.

How likely would you be to recommend Hurst Hall Care Centre? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

HC-One, Careline Team at Hurst Hall Care Centre responded to this review on 03 Jan 2017:

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.

You have highlighted concerns about the standard of décor at the home. Over the last three years, we have invested £100 million across all our homes to make these necessary improvements, and to provide specialist equipment, facilities, minibuses and some refurbishment works.
In the summer of 2015, we announced a major new investment programme, with a further £100 million investment which will enable us to complete refurbishments right across all homes. Many of the changes being made have been decided by Residents themselves, and the first phase of this upgrade programme is currently underway at 50 homes, before expanding to all homes over the coming months.
The Home Manager has an open door policy, please feel free to call in anytime to discuss any concerns you may have.

Generally mums care has been very good. She is looked after by staff who try hard to treat residents with sensitivity and regard for personal dignity. Staff take pains to ensure that she is dressed well and is eating and drinking enough.

The decor and some of the furnishings are tired and although there has been some refurbishment, there are still areas which need attention.
There could be more activities for residents, but given the level of staffing and numbers of residents, it is understandable that there are not as many activities.

How likely would you be to recommend Hurst Hall Care Centre? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

HC-Oneq, Careline Team at Hurst Hall Care Centre responded to this review on 09 Aug 2016:

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
We note you have highlighted concerns about the activities programme on offer at the home, and apologise if we have fallen short of the high standards we aspire to.
Sometimes, due to staff sickness or vacancies, we are unable to deliver the programme of activities we want to. Please be assured that in these situations we are working very hard to rectify the situation as quickly as possible. We apologise again for the inconvenience caused during these times.
We have recruited a new activity coordinator who will be meeting with Residents and relatives to develop a new activity programme which will include activities the Residents in the home would like to participate in. The new Home Manager and Deputy Manager are already starting to plan some events for the autumn and winter and this will be shared with Residents and relatives at the monthly meetings.
Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.

Care home seems very clean, all staff and management are very good and helpful.

How likely would you be to recommend Hurst Hall Care Centre? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Value for Money: Good

I don't join in activities I prefer my crossword. The staff get me a paper every day they look after me. The staff are excellent.

How likely would you be to recommend Hurst Hall Care Centre? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is new to the home, only 10 weeks into her care, but the staff are very friendly, and on my arrival they know just were she can be found in the home. Her medical needs have been very well cared for, she enjoys her food and always looks clean and well groomed.

How likely would you be to recommend Hurst Hall Care Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have found the staff friendly and caring, keeping me informed when any medical or personal occasions arise. They are always there to discuss the best way to manage my mothers needs. The home is clean and bright with a friendly atmosphere.

How likely would you be to recommend Hurst Hall Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The staff are always very helpful and cannot do more for you. The home and dad's room are always clean and tidy. Excellent.

How likely would you be to recommend Hurst Hall Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have recently stayed at Hurst Hall for respite and I can't thank the staff enough, they truly are amazing people. In fact they are like family to each and every resident that stays there.

How likely would you be to recommend Hurst Hall Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff and the home are always very helpful and cannot do more for you. The home and dads room are always clean and tidy. Excellent.

How likely would you be to recommend Hurst Hall Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My 96 year old Gran has lived here for six years. She has always been treated with dignity and respect. The staff are very helpful and approachable. They are very responsive to her needs. There is always a pleasant atmosphere when we visit. I would definitely recommend Hurst Hall to anyone looking for a care home.

How likely would you be to recommend Hurst Hall Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum is well cared for at the home. She is encouraged to interact with the staff and other residents. She is spoken to in a friendly and respectful manner. Staff are welcoming to all the family members who come to visit.

How likely would you be to recommend Hurst Hall Care Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I stayed for 2 weeks in the above residential home following an operation until social services could assess me for temporary care in my own home. I found the staff to be very caring and helpful, food good and appetising. The home generally kept clean and pleasant surroundings. As I believe in many such homes there seemed to be a shortage of staff but they pulled together.

How likely would you be to recommend Hurst Hall Care Centre? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Poor

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

We found the treatment given to my brother to be first class. He was well looked after and in the circumstances, he was very happy.

How likely would you be to recommend Hurst Hall Care Centre? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

All the assistants I have met are very pleasant and very helpful and all look after my sister very well.

How likely would you be to recommend Hurst Hall Care Centre? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Had to have mum in home as at 96 years old kept falling and gradually not going to bed and not making her breakfast. Also not changing her clothes as often. The staff have been brilliant with her and as I go everyday (at different times) observed how good the staff were with other people in the home, although sometime very busy.

How likely would you be to recommend Hurst Hall Care Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff care very well for my mum. She's just returned after a spell in a hospital and she's told me she's really glad to be back.

How likely would you be to recommend Hurst Hall Care Centre? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Care provided in a caring professional manner.

How likely would you be to recommend Hurst Hall Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Pleasant atmosphere, care very good.

How likely would you be to recommend Hurst Hall Care Centre? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Value for Money: Good

Had to admit Mum for full time care due to her repeated falls and not looking after herself. I have found the home and staff superb in their treatment and treating Mum with respect and looking after her needs.

How likely would you be to recommend Hurst Hall Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The atmosphere in the home has changed over the last three months the residents are bored stiff so get agitated. There were more activities I come everyday, the staff are brilliant but the residents need to be cleaned, fed and take all the time up. Then the staff have to write it all down for the next shift. Why is there not a dinner lady like at school whose job it is to ask what they want? then serve it all and clear up after while carers fill in forms.

How likely would you be to recommend Hurst Hall Care Centre? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Poor

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

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Awards / Recognitions

August 2017

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

Cathryn

Cathryn Carr

Job Title: Home Manager

Joined: 2017

Description:

Introducing Cathryn Carr
Home Manager at Hurst Hall, Ashton-under-Lyne

What does ‘kindness’ mean to you?

“I believe kind care means offering the best possible care, with compassion and a smile.”
Cathryn has gained a number of years’ experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and committed leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Cathryn joined Hurst Hall as Home Manager because she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Hurst Hall.

When asked what she enjoys most about her role, Cathryn remarked: “I just love any opportunity I get to spend time with our Residents and their families.”
Away from work, Cathryn enjoys horse riding.

If you would like to find out more information about Hurst Hall, Cathryn has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Hurst Hall Care Centre